Lodging

JANUARY 30, 2024

In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.

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Hospitality 279

Skift Blog

JANUARY 28, 2024

Skift Take: Karim Alibhai's began his career at a Best Western motel. In the decades since, his firm Gencom has bought, sold, and developed eight Ritz-Carltons and dozens of other luxury hotels. Here's his formula.

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Hotel Management

JANUARY 29, 2024

Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the bra

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General Manager Accommodation Revenue Management Business 297

Are Morch

JANUARY 31, 2024

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

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Tourism Travel Hotels Services 278

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Lodging

FEBRUARY 1, 2024

WASHINGTON—Seventy-two percent of U.S. travelers say they plan to either maintain or increase their number of hotel stays in 2024 compared to 2023, and hotels remain the top lodging choice for likely travelers, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. The survey found that most U.S. travelers (53 percent) plan to take overnight trips for leisure during the next four months, and 32 percent plan […] The post AHLA: 72

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Skift Blog

JANUARY 29, 2024

Skift Take: Michael O’Leary has delivered a rousing endorsement of the beleaguered planemaker’s products. After last week’s public criticism from some U.S. airline chiefs, his intervention will be warmly welcomed by Boeing.

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Hospitality Net

FEBRUARY 2, 2024

Opened on 1st February 2024, Silversands Beach House Grenada - sister property to the glamorous Silversands Grand Anse and the brand’s latest endeavour in the Caribbean - is set to further cement Grenada’s status as the go-to Caribbean island this year.

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Lodging

JANUARY 31, 2024

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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Operations Management Shopping Hospitality Management 290

Skift Blog

JANUARY 29, 2024

Skift Take: After a controversy around hosting the Formula 1 race, the Super Bowl will be another test for how well Las Vegas handles mass sporting events.

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Hotel Management

FEBRUARY 1, 2024

Exclusive: Janet McNab joins Sydney Sheraton Experienced hospitality leader Janet McNab has taken up the General Manager role at Sheraton Grand Sydney Hyde Park, returning to Australia after more than two decades working in Asia. In a hospitality career that has taken her to China, Indonesia, Malaysia, Thailand, and Macao, McNab has gained experience across multiple Sheraton brands as well as other prominent brands such as Starwood Hotels and Resorts.

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General Manager Branding Resorts Management 290

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hospitality Net

JANUARY 31, 2024

AIC Hotel Group, the trailblazing hospitality brand with an extensive portfolio of world-class properties across the world’s most desirable destinations, such as Eden Roc Miami Beach and Nobu Hotel Los Cabos, today announced the launch of AVA, an elevated resort brand that establishes a new category of all-inclusive travel in the global marketplace.

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Branding Resorts Hotels Travel 264

Lodging

FEBRUARY 2, 2024

DALLAS—Investors are poised to purchase more U.S. commercial real estate in 2024 as they anticipate improved credit conditions as interest rates fall later this year, according to the findings of CBRE‘s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, showed improved investor sentiment, with 60 percent planning to expand their real estate portfolios in 2024 versus just 16 percent in the previous year.

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Skift Blog

JANUARY 29, 2024

Skift Take: Vrbo can pick its spots to compete with Airbnb. But it's not a zero-sum game and parent company Expedia has no expectation of "beating" Airbnb.

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Marketing Market 312

Hotel Management

JANUARY 30, 2024

Travel and Leisure Co. has signed a deal to acquire Accor’s vacation ownership business – a total of 24 resorts across Australia, New Zealand and Indonesia – for US$48.4 million. Travel and Leisure Co. will also receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey.

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Travel Scale Intent Business 279

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

JANUARY 31, 2024

Late check-out request. Extra pillows. Wine glasses. Replacement toothbrush. Just send a text. To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, the industry-leader in real-time engagement, will enable messaging via the Hilton Honors app, SMS, WhatsApp and other

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Travel Hotels 264

Lodging

JANUARY 31, 2024

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

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Branding Hotels 279

Skift Blog

FEBRUARY 2, 2024

Skift Take: This week’s podcast looks closer at the evolving dynamics of travel in India and the Middle East, highlighting the intersection of cultural influence, economic changes, and strategic marketing.

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Travel Market Marketing Tourism 308

Hotel Management

FEBRUARY 1, 2024

Hotel investment volumes) reached AU$2.43 billion in 2023, showcasing a year-on-year increase of 26% and surpassing the 10-year long-term average of AU$2.14 billion, according to the latest data from JLL Hotels and Hospitality Group. A total of 53 deals settling over the year, encompassing approximately 5,500 rooms, demonstrating robust activity and exceeding the previous year’s 51 sales (4,100 rooms) to became the highest number of transactions reported annually since 2015’s record breaki

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Hotels Sales Market Marketing 264

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Branding

Hospitality Net

JANUARY 29, 2024

Something big is going down. Downright Austin is opening in spring 2024, bringing its own unique and decidedly Downright take on the global Renaissance Hotels brand. Located in downtown Austin, Downright Austin will feature a bold and postmodern lobby experience, 367 stylish guest rooms including five suites, 31,000 square feet of indoor and outdoor event spaces, and new culinary concepts, all within blocks of the Texas State Capitol and Moody Amphitheater.

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Events Hotels Branding 264

Lodging

JANUARY 29, 2024

HENDERSONVILLE, Tennessee—Las Vegas hotel average daily rate (ADR) is forecasted to reach $573 for Feb. 9-11, 2024, which would be the highest level for any Super Bowl weekend on record, according to STR. The market is projected for a Friday through Sunday night occupancy of 87.9 percent. That level combined with an ADR of $573 would result in revenue per available room (RevPAR) of $504.

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Skift Blog

FEBRUARY 2, 2024

Skift Take: Barring last-minute entries, Booking.com may be the only travel company advertising nationally during Super Bowl 2024. However, given that Booking.com's annual sales and marketing spend exceeds $7 billion, the expense is certainly doable.

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Closing Sales Market Marketing 307

Hotel Management

FEBRUARY 1, 2024

Hilton has introduced the first branded residences in Papua New Guinea with the opening of Hilton Port Moresby Residences, the business reported on Friday. Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation. “We’re privileged to be partnering with Star Mountain Plaza once again to expand Hilton’s presence in Port Moresby,” said Hilton Area Vice President and Head Of

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Branding Dining General Manager Retail 262

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hospitality Net

JANUARY 31, 2024

Hilton (NYSE: HLT) yesterday marked the opening of Hampton by Hilton London Old Street, a 109-room hotel located on the doorstep of vibrant Shoreditch. This exciting addition to Hampton by Hilton’s growing portfolio joins 44 existing properties across the UK.

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Hotels 264

Anthony Cole Training

FEBRUARY 2, 2024

How important is it that you or your sales team close more business, more quickly at higher margins? We can guess that it is pretty important.

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Closing Sales Business 241

Skift Blog

JANUARY 30, 2024

Skift Take: Superyachts run by Marriott brand Ritz-Carlton are setting the pace in a new segment. If you're short on ideas for Valentine's Day, now's the time to drop a hint.

Branding 306

Branding Hotels 306

Hotel Management

JANUARY 31, 2024

Ovolo Hotels has entered a strategic partnership with Small Luxury Hotels of the World (SLH) which will see seven of its properties join the 500-strong independent global collection. The alliance will support Ovolo’s global expansion through SLH’s global sales, distribution, and marketing platforms, increasing its brand awareness internationally. Ovolo CEO Dave Baswal “We are thrilled to partner with Small Luxury Hotels of the World, a brand synonymous with independently spirited hotels and exce

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Branding Hotels Operations Market 259

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

FEBRUARY 2, 2024

The Indoor service robot stands in front of the elevator.the arm mounted on the top of the robot unfolds and the elevator button is pressed.then there is also a knock at the door.

Services 264

Services Hotels 264

Lodging

JANUARY 31, 2024

BETHESDA, Maryland—Pebblebrook Hotel Trust published its fifth annual Environmental Sustainability and Social Responsibility Report covering the company’s environmental, social, and governance (ESG) performance and its commitment to environmentally sustainable business practices and social responsibility to its employees and other stakeholders. Pebblebrook’s 2023 ESG Report is aligned with international reporting standards such as the Global Reporting Initiative and includes disclosures by the R

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Real Estate Hotels Business 173

Skift Blog

FEBRUARY 1, 2024

Skift Take: This ambitious new service from American will push the performance limits of the aircraft, as well as testing the endurance of its passengers.

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Services Tourism 307

Refine

JANUARY 28, 2024

Overbooking is a common practice in the hotel industry, strategically employed to secure maximum occupancy and guarantee the sell-out of rooms. While this approach holds undeniable benefits for hoteliers, there are also downsides to it, such as dissatisfied guests in case you get double bookings or missed revenue opportunities from free room upgrades.

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Overbooking Revenue Occupancy Hotels 122

Advertiser: ALHI

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Travel