Sat.Jun 03, 2023 - Fri.Jun 09, 2023

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Behind the Scenes: How Luxury Hotels Create Unforgettable Experiences

Private Upgrades

Luxury hotels have an extraordinary ability to weave magic into the tapestry of our lives. They possess the rare talent of transforming a simple stay into an enchanting journey, leaving guests with memories that linger long after check-out. Have you ever wondered what goes on behind the scenes of these palatial havens to create such unforgettable experiences?

Hotels 98
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The Case for Expedia Narrowing the Profit Gap With Booking Holdings

Skift Blog

Skift Take: In some ways, Expedia Group's potential narrowing of the take rate gap with Booking Holdings has a lot to do with Booking's strategic decisions — pushing more into the U.S. and expanding its lower-margin flights business.

Business 311
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Student portrait - from army leadership to hospitality excellence

Hospitality Net

Emilien Dombele’s journey at EHL has exceeded his expectations with its international atmosphere and strong sense of community. With a diverse background and work experience in banking and the Swiss army, Emilien wanted to challenge himself and explore his passion for managing people. Emilien has formed deep connections with his fellow students, creating a vibrant student portrait that celebrates diversity and fosters personal growth.

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Next-Level Retention: First Hospitality Goes the Extra Mile for Employee Engagement

Lodging

LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th Annual NYU International Hospitality Industry Investment Conference, President and CEO of First Hospitality Group David Duncan discussed his company’s approach to the lingering labor shortage and the related challenges of attracting and retaining capable workers.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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A taste of Italy: Sydney’s Hotel Morris to open next week

Hotel Management

Accor will introduce Australia’s second Handwritten Collection hotel next week with the opening of 82-bedroom Hotel Morris on June 14. The boutique hotel takes residence at an iconic Italian renaissance building on Sydney’s Pitt Street which first opened in 1929 and held the title of Australia’s tallest hotel for 34 years. The 82 guest rooms – with six ensuite varities – take inspiration from the art deco era as well as Australia’s landscape with golden mustard tones and Jarrah wood accent

Hotels 264
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American Travelers Boost UK Tourism Recovery

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at U.S. tourists in the UK, female business travelers, and hotels' profitability challenges.

Travel 315

More Trending

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3 ‘Zero Trust’ Reasons Why Hotels Should Use Key Control

Lodging

Hotel security and operations managers review security protocols daily to keep the entire population of guests, staff, vendors, and contractors on hotel premises safe and secure. With so much liability at stake, many hotel security teams are amending existing security plans with a “Zero Trust” policy to drive down risk for potential security breaches.

Hotels 278
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NYU Conference: STR upgrades 2023 forecast, with ADR and RevPAR set to increase

Hotel Management

STR and Tourism Economics have upgraded the 2023 United States hotel forecast, released at the 45th Annual NYU International Hospitality Industry Investment Conference in New York this week (June 5). While top-line performance advances, growing operating expenses are projected to limit profit growth over the remainder of the year. The occupancy projection for this year was lowered 0.2% from the previous forecast, but projections for average daily rate (ADR) and revenue per available room (RevPAR

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Priceline Partnering with Google on New AI Tools

Skift Blog

Skift Take: Considering Booking Holdings' close relationship with Google historically, it's no surprise that Priceline went with Google Cloud for its generative AI integrations. Now, who's next?

Closing 292
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Green Ambassadors plant new forest: 25hours Hotels put the year 2023 under the topic of sustainability

Hospitality Net

By the end of 2024, all 25hours Hotels are to receive a sustainability certification from an external institute. The course for this has been set since 2022 with various initiatives. For example, the hotel group cooperates with tree planting projects to contribute to the preservation of global biodiversity and to invest saved resources sensibly. New concepts in the food and beverage sector are aimed at increasing regional and organic offerings.

Hotels 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Marriott Announces Midscale Extended-Stay Brand Referred to as Project MidX Studios

Lodging

BETHESDA, Maryand—Marriott International, Inc. announced, in connection with the 2023 NYU International Hospitality Industry Investment Conference, its plans to expand in the affordable midscale lodging segment, following its recent entry with City Express by Marriott in Latin America. Consistent with the company’s approach to regionally relevant lodging products for every purpose, Marriott is announcing its plans to launch a new brand, which has not yet been named but is currently being referre

Branding 264
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World’s largest Aloft hotel to launch in Singapore later this year

Hotel Management

Marriott International is set to bring design-led Aloft Hotels brand to Singapore following the signing of a 785-room hotel in the cultural district of Balestier. An agreement with Hiap Hoe Limited, through HH Properties Pte. Ltd, will see the site converted into the largest Aloft hotel in the world. Aloft Singapore Novena, which is comprised of two towers as part of mixed-use development Zhongshan Park, is expected to open in Q3 2023.

Hotels 246
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Champions League Final Will Bring Thousands to Istanbul. It’s Worth More Than Just the Game.

Skift Blog

Skift Take: When a city bids for a chance to host a major event, it's always about more than the event itself. Istanbul has leveraged the attention to grow as a destination and add thousands of hotels over the last two decades.

Events 301
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Two Easy Ways to Increase Your Hotel’s Security and Compliance

Hospitality Net

In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters.

Hotels 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Knowland: Chicago Continues to Lead the U.S. Meetings and Events Industry

Lodging

ARLINGTON, Virginia—Knowland continued its monthly monitoring of the top 25 markets to identify those that are leading the industry in meeting and event volume. The company announced the Chicago market led the U.S. meetings and events industry by volume for May for the second month in a row. Second place again went to Washington, D.C., with Los Angeles/Long Beach in third.

Events 246
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Classic video: Fiji Airways celebrates 50 years of flying to Brisbane

Hotel Management

Brisbane Airport is celebrating 50 years of connecting Queensland with the Pacific paradise of Fiji this week (June 1). It was on 1 June 1973 that a BAC 1-11 touched down at Eagle Farm Airport at 1425 and flight FJ515 from Suva to Brisbane carried 64 passengers, with Captain Neil Ganley in command. Air Pacific would later be renamed Fiji Airways and the carrier is regarded as one of the world’s best boutique airlines.

Closing 246
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India Daily: LGBTQ+ Travelers Prioritize Safety When Booking Trips

Skift Blog

Skift Take: As a Booking.com survey shows, the travel industry has far to go before it can truly claim inclusivity and a travel economy that values LGBTQ+ travelers.

Travel 284
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JW Marriott Mexico City unveils newly renovated guest rooms and suites

Hospitality Net

JW Marriott Mexico City, nestled in the heart of Mexico City’s prestigious Polanco District is pleased to share the completed renovations of its guest rooms and suites, the first phase of an ongoing total property transformation. The new rooms, which underwent a full refurbishment and modernization, have been designed to ensure the iconic hotel continues to meet the needs of today’s most discerning local and international luxury travelers.

Travel 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Paving the Way for an Even Stronger Recovery: Leaders Call for More Governmental Support at NYU Conference

Lodging

LODGING is LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. The revitalized travel industry, both domestic and international, was a major talking point of “The CEOs Check In” session at the 45th Annual NYU International Hospitality Industry Investment Conference. Moderated by CNBC Anchor Sara Eisen, the panel discussion convened top hospitality executives to share industry observations and best practices in brand leadership.

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Exclusive: why Ascott is raising its voice on Indigenous issues

Hotel Management

The Ascott Limited Australia is publicly declaring its support for a First Nations Voice to Parliament, with Managing Director David Mansfield saying, “we want to be on the right side of history”. The Voice, which will be proposed in a referendum later this year, would provide permanent representation and recognition for Aboriginal and Torres Strait Islander peoples in the constitution.

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Announcing the Skift Short-Term Rental Report: Latest News, Deals and Insights

Skift Blog

Skift Take: We’re doubling down on our coverage of one of the most dynamic sectors in travel with the Short-Term Rental Report — a smart, concise premium newsletter designed to keep you up-to-date on the latest market news.

Market 291
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Phuket Hotels Association Empowers Thai Hospitality Executives With Third Cornell University Scholarship

Hospitality Net

The Phuket Hotels Association, a non-profit organisation representing 88 of the island’s top hotels and resorts, is delighted to announce the latest recipient of its scholarship for talented Thai hospitality executives, as part of its long-term strategy to elevate hotel leadership in Phuket.Under a collaboration between Phuket Hotels Association and Cornell University, one highly promising team member from a hotel or resort in Phuket is offered a scholarship to Cornell’s annual General Managers

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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AHLA: Hoteliers Offer Incentives to Fill Open Positions During Staffing Shortages

Lodging

WASHINGTON—As over 80 percent of hotels experience staffing shortages, hoteliers are offering potential hires incentives to fill open positions, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-five percent of respondents are increasing wages, 64 percent are offering greater flexibility with hours, and 36 percent are expanding benefits—but 87 percent say they are still unable to fill open positions.

Hiring 229
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First look: JW Marriott Auckland reveals luxury room design

Hotel Management

Marriott International has peeled back the curtain on its NZ$25 million refurbishment of JW Marriott Auckland this week, revealing the design concepts for its guest rooms. The 286-room hotel is in the first stage of the transformation project, with 40 of its guest rooms to be redesigned by September before reservations open. Renowned interior design studio O37 has been tasked with delivering a modern and sophisticated aesthetic that reflects the luxury brand and is guided by the principle of min

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Marriott to Launch Hotel Brand for Budget-Minded Extended-Stay Guests

Skift Blog

Marriott International said on Monday it would expand into the "affordable midscale" hotel category in North America with its 32nd brand.

Branding 293
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Leveraging the Abraham Accords to Stimulate Tourism Growth

Hospitality Net

In this report, HVS explores ways in which the Abraham Accords can be leveraged to stimulate tourism growth in Israel. It outlines tourism goals for 2025 and gives country overviews for each of the member states.

Tourism 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Pacifica Hotels Announces Purchase of Kimpton Hotel Vintage Seattle

Lodging

ALISO VIEJO, California—Pacifica Hotels announced the purchase of the Kimpton Hotel Vintage Seattle. The boutique hotel located in downtown Seattle will join the company’s growing portfolio of 40+ properties in California, Hawaii, and Oregon. Purchased for $33.7 million, Pacifica Hotels plans to undergo a renovation that will refresh the 125 guestrooms and the restaurant and lobby.

Hotels 162
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Hotel Realm brings a taste of the French Riveria to Canberra

Hotel Management

Doma Hotels’ Canberra-based property Hotel Realm has opened a new flagship restaurant under the direction of two-hatted chef Ben Willis. The Louis restaurant, based in the Barton’s Realm Precinct within the hotel, will offer a classical European dining experience with a menu of predominantly South of France and Provencal cuisine. In a career spanning nearly 30 years, Willis has worked at high profile restaurants in London and Australia including Sydney Opera House’s Bennelong Restaurant and Canb

Dining 147
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Frontdesk Buys Rival Property Manager Zencity

Skift Blog

Skift Take: Frontdesk's acquisition of Zencity highlights a consolidation trend among property managers, but also the very fragmented nature of the sector.

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Mondrian Singapore Duxton introduces Provocateurs Welcome, a short film capturing the heart and soul of life more Mondrian

Hospitality Net

How do you capture the mood, the mantra and the ethos of a hotel experience set to break new ground in art-forward cool when you haven’t even opened your doors? How do you distill the flavour of your friends in Singapore’s most happening, IYKYK neighbourhood?Turns out you make a movie. Well, a short film. Mondrian Singapore Duxton introduces Provocateurs Welcome, the spirit of what we are all about.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!