Sat.Nov 16, 2024 - Fri.Nov 22, 2024

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Rates Refuse to Fall: Hotel Industry Faces Uncertainty as Global and Domestic Pressures Build

Lodging

In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite the Federal Reserve’s most recent cut. This stall has perplexed economists and business leaders alike, particularly those in interest-sensitive sectors such as hospitality. The hotel sector must brace itself for potential challenges as this financial landscape shifts due to the complex global economic environment and domest

Hotels 289
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Airbnb’s AI Plan: No Chatbot, More Personalization

Skift Blog

Skift Take: While many other travel companies have released AI chatbots, Airbnb determined that they're not good enough.

Travel 351
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What Diners, Operators are Expecting from Their POS in 2025 and Beyond

Hospitality Net

Restaurant technology buyers are facing a paradox for 2025 – the need to balance diners’ desire for increasingly innovative, personalized service with market realities including rising costs, smaller workforces, and a dearth of vendor innovation. Fortunately, strategically integrated point-of-sale technology and systems are helping restaurateurs meet these challenges and exceed diner expectations.

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5 Steps for Sales Process Improvements

Anthony Cole Training

Many companies monitor their pipeline opportunities with the use of a CRM in order to have information about the opportunities being created by the sales team.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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CoStar: Holiday Calendar Shift Impacts Weekly U.S. Hotel Industry Performance

Lodging

WASHINGTON—Due to the Veteran’s Day calendar shift, the U.S. hotel industry reported mixed year-over-year performance comparisons, according to CoStar’s latest data through Nov. 16, 2024. U.S. Hotel PerformanceNovember 10-26, 2024 Percentage change from comparable week in 2023:Occupancy: 63.3 percent (up 1.5 percent)ADR: $154.96 (down 1.1 percent)RevPAR: $98.11 (up 0.4 percent) Among the Top 25 Markets, Tampa saw the largest increases across each of the three key performance metrics: occupancy (

Occupancy 277
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The Wellness Travel Boom: Where the Opportunities Are

Skift Blog

Skift Take: Wellness tourism is on the rise as travelers increasingly prioritize mental and physical well-being. By focusing on personalized experiences, businesses across the travel value chain can take advantage.

Travel 325

More Trending

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Flagship addition: Sunshine Coast property joins Choice Hotels’ Ascend Collection

Hotel Management

Choice Hotels Asia-Pac has bolstered its portfolio with the addition of Bokarina Beach Apartments on Queensland’s Sunshine Coast to its Ascend Hotel Collection this month. The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand.

Scale 245
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STR, TE Downgrade U.S. Hotel Forecast in Final Revision of 2024

Lodging

NASHVILLE—STR and Tourism Economics ​downgraded the growth rate in the final U.S. hotel forecast revision of 2024. For 2024, projected gains in average daily rate (ADR) and revenue per available room (RevPAR) were each downgraded, -0.5 percentage points to +1.5 percent and down 0.6 ppts to +1.4 percent, respectively. Occupancy for the year was lowered 0.1 percentage point to 62.9 percent, after the previous forecast projected the metric to remain steady from 2023.

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The Rise of Senior Women Travelers – and How the Industry Is Responding

Skift Blog

Skift Take: Older women are traveling more and there are plenty of opportunities for the hotels and airlines to adapt their product offerings.

Travel 325
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What Wellness Features Provide the Best Returns?

Hospitality Net

Wellness features have undoubtedly become a key differentiator in the hospitality industry in all markets for attracting guests and driving revenue. But some features may provide better returns on investment (ROI) than others and selecting the most suitable for a property requires a considered approach.

ROI 277
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Holiday Editorial Calendar Tips for Hospitality Marketers

Social Hospitality

It’s no secret that the hospitality industry is busiest during the holiday season. People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. This demand affects those in customer-facing roles and puts a lot of pressure on hospitality marketers.

Market 147
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Choice Hotels Signs Two New SOAR Contracts

Lodging

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced two new contracts as part of its Supporting Ownership Access and Representation (SOAR) program, which aims to help empower and support hotel ownership for underrepresented entrepreneurs. The new contracts—a WoodSpring Suites in Truth or Consequences, New Mexico, and a Rodeway Inn in Effingham, Illinois—are part of the 17 SOAR contracts signed year-to-date.

Hotels 264
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Spirit Airlines Enters Chapter 11 Bankruptcy

Skift Blog

Skift Take: The bankruptcy filing comes as the carrier recorded increasingly steep losses post-pandemic.

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Novotel Abidjan Marcory Opens in Côte D’Ivoire

Hospitality Net

Novotel, a leading global brand within the Accor portfolio, proudly announces the opening of Novotel Abidjan Marcory, a vibrant addition to the lively Marcory district. Designed to meet the needs of modern professionals and families, this contemporary 17-storey hotel features thoughtful design, flexible spaces, and uplifting experiences.

Branding 274
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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1834 Hotels signs management deal for new-build Wyndham Garden Inverloch

Hotel Management

1834 Hotels has secured a management agreement for a new Wyndham Garden hotel in the seaside town of Inverloch in Victoria, in a partnership with Forte Developments and Wyndham Hotels and Resorts. The white label management company will drive operations at Wyndham Garden Inverloch, which is slated to open in mid-2026, with the aim of delivering a distinctive hospitality experience.

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Killington Mountain Lodge Names Waterford Hotel Group Operator

Lodging

WATERFORD, Connecticut—Waterford Hotel Group announced its appointment as the operator for the 102-room Killington Mountain Lodge, Tapestry Collection by Hilton, located in central Vermont’s Green Mountains. Killington Mountain Lodge offers access to Killington Resort’s skiing, snowboarding, and seasonal activities. The property has nearly 3,000 square feet of total event space.

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Arthur Frommer, Budget Travel Pioneer, Dies at 95

Skift Blog

Skift Take: Arthur wrote that "We are the first generation in human history to be able to travel to other continents as easily we once took a trolley to the next town." Thanks to him, we could do this without having a ton of money, and hopefully walked away with a better trip because of that.

Travel 317
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Guests expectations in 2025: A complete guide on how to engage travellers

Hospitality Net

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to meet their needs simply, the challenge now lies in exceeding them.

Travel 264
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Water Parks Boost APAC Hotels

Hotel Management

Hotels in Asia-Pacific with water park amenities achieve higher revenues and guest satisfaction, demonstrating the growing trend of aquatic attractions as key to enhanced resort performance. Incorporating water park amenities into hotels and resorts across Asia-Pacific is proving to be a lucrative strategy, according to recent insights from WhiteWater.

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Peachtree Group Breaks Ground on Residence Inn by Marriott in San Antonio

Lodging

ATLANTA, Georgia, and SAN ANTONIO, Texas—Peachtree Group celebrated the groundbreaking of a new 171-room studio-suite Residence Inn by Marriott in downtown San Antonio, Texas, near the Riverwalk, set to open in the second quarter of 2026. This development brings an upscale, extended-stay option to the San Antonio market. The Residence Inn will succeed an older-generation property downtown, taking advantage of a location near demand drivers, including the leisure of the Riverwalk, educational act

Market 274
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Airbnb Experiences Relaunch: This Is What It’s Likely Going to Look Like

Skift Blog

Skift Take: Airbnb will try to widen its experiences audience by crafting them for locals, as well as travelers. Experiences will get the "categories" treatment, and a dose of TikTok and Instagram stories-like marketing.

Travel 312
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How to Improve Personalized AI-Driven Hotel Marketing

Hospitality Net

The hospitality industry is undergoing a remarkable transformation, fueled by the integration of AI technology with the human touch to redefine guest experiences. AI assistant chatbots like Velma from Quicktext lead this change, which delivers hyper-personalized interactions. To start, consider a pilot project with an AI assistant chatbot to unlock AI’s potential while ensuring a smooth transition.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Exclusive: how Capstone became New Zealand’s leading white-label hotel operator

Hotel Management

Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. White-label management is continuing to gain momentum in the Asia Pacific hotel landscape with many experienced hoteliers turning their hand to this model to capitalise on increased demand from owners.

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HHP Acquires Dual-Branded Hyatt Hotel in Charleston

Lodging

CHARLESTON, South Carolina—Highline Hospitality Partners (HHP) announced the acquisition of the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and 14th hotels, representing the company’s first entry into the Charleston, South Carolina, market. Situated along King Street in Charleston’s Historic District, the property is near dining, entertainment, and cultural attractions.

Branding 162
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China’s New Travel Trend: ‘Low-Altitude Tourism’ Explained

Skift Blog

Skift Take: Low-altitude tourism seems like more than a passing trend in China. As government policies align with private innovation, Chinese skies may soon become a bustling hub of economic and cultural activity.

Tourism 306
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Marriott Signs Agreement To Bring Second Edition Hotel To Shanghai

Hospitality Net

Marriott International Inc. recently announced that it has signed an agreement with New Development Group to bring the second EDITION Hotels to Shanghai, set to open in 2026. Striking the perfect balance between taste-making design, excellent service, and an authentic connection to the locale, The Shanghai EDITION, Changfeng Park, aims to redefine the concept of luxury in the vibrant Putuo District.

Services 264
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Tuan Sing lodges plans for major mixed-use redevelopment at Grand Hyatt Melbourne

Hotel Management

Grand Hotel Group, a subsidiary of Tuan Sing Holdings, has lodged plans to redevelop 123 Collins Street – home of the 550-room Grand Hyatt Melbourne. The town planning application proposes a major mixed-use redevelopment of its properties at 121-131 Collins Street and 23-25 George Parade, comprising “modern, luxury multi-level retail and enhanced hotel experience” and transformation of the property’s podium (from basement to rooftop) into a luxury retail and F&B precinct.

Retail 130
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My Place Hotel-Tucson North Marana/Cortaro Opens

Lodging

ABERDEEN, South Dakota—My Place Hotels of America has opened My Place Hotel-Tucson North Marana/Cortaro in Tucson, Arizona. The 74th open and operating My Place property in the United States, My Place Hotel-Tucson North Marana/Cortaro is owned by Opwest Partners and is managed by Legacy Management. The 86-key property received an upgraded façade that incorporates the colors of the desert and uses materials that blend with the local environment.

Hotels 162
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AirAsia’s Tony Fernandes Shares His Crisis Communications Playbook

Skift Blog

Skift Take: In an industry where tightly scripted quotes can feel like the norm, Tony Fernandes' candid communication style is distinctive and refreshing.

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Meliá Hotels and Rafael Nadal Expand Zel Hotels to the Americas with Opening of Zel Punta Cana

Hospitality Net

Zel, a collaborative lifestyle brand from Meliá Hotels International and tennis player Rafael Nadal that blends relaxation, sports & fitness, and social connection, has announced its first establishment in Punta Cana will open on December 12, 2024. Nestled amongst nature and from spectacular beaches, Zel Punta Cana will welcome guests from around the world with a unique hospitality experience that combines the Mediterranean lifestyle with the island charm of the Caribbean.

Hotels 264
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!