Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Expedia CEO Looks to AI to ‘Rebalance’ Dependence on Google

Skift Blog

Skift Take: The travel industry has long hoped for something to counter-balance the pecking order in Big Tech. It's not assured, but this time around generative AI could make it happen.

Travel 327
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IHG strengthens presence in Nepal with four new luxury and lifestyle signings

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Nepal based Shangri-La Hotel & Resort Group to develop four new hotels in - InterContinental Kathmandu Lazimpat, Hotel Indigo Pokhara Gharipatan, InterContinental Resort Pokhara Begnas Lake, and InterContinental Resort Chitwan, Meghauli. The signing will see IHG add close to 500 rooms to its portfolio in Nepal, and debut two of its global brands, InterContinental and Hotel Indigo in the mark

Resorts 279
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She Has a Deal Announces Pitch Competition Finalists for 2023

Lodging

MCLEAN, Virginia—Officials of She Has a Deal announced the five finalist teams of the Early Career track selected to advance to the final round of SHaDPitch 2023. The annual hotel investment pitch competition allows teams of early career women to compete for the prize of $50,000 of equity in SHaD’s Prosperity Fund I, following the conclusion of a virtual, preliminary round of pitching.

Hotels 278
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5 Behaviors Great Sales Managers Exhibit to Drive Consistent Sales Results

Anthony Cole Training

Improve your sales management skills by implementing these 5 behaviors to help your sales team drive consistent results.

Sales 224
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Mews Triples North America Hotel Tech Business With 6th Acquisition 

Skift Blog

Skift Take: The founder of Mews said late last year that there were more acquisitions in the pipeline. Here's the first since then, with no signs that it will be the last.

Business 350
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Minor Hotels Announces Upcoming Debut of Anantara in India

Hospitality Net

Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 530 hotels and resorts in 56 countries across Asia Pacific, the Middle East, Europe, the Americas, Africa and the Indian Ocean, announces the upcoming debut of its luxury Anantara brand in India. The new-build Anantara Jaipur Hotel will launch in Q4 2023 and is set to become a spectacular venue for weddings and celebrations.

Hotels 264

More Trending

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Manage negative guest reviews with the 4 Rs

eHotelier

Make sure you utilise feedback, whether positive or negative, to improve your hotel and your online reputation Sometimes all it takes to change someone's mind about your hotel is a few well-thought-out words by a sympathetic and professional manager.

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It Is Time to Ditch the Phrase ‘Overtourism’

Skift Blog

Skift Take: The phrase "Overtourism" did its job since we coined it in 2016. Now it's time to move on for more nuanced solutions.

Tourism 355
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V Retreats Opens Its Newly Refreshed Hotel Atlantis Bay in Taormina, Sicily

Hospitality Net

Atlantis Bay debuts newly renovated rooms, including 5 brand new luxury suites, and redesigned common lounge areas, all overlooking the private Bay of Sirens.

Branding 289
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Trade Talk: Hotel Industry Leaders Discuss Challenges and Changes at AAHOACON 2023

Lodging

AAHOACON 23 brought hotel owners, vendors, and executives under one roof to note the industry’s strides, potential pitfalls for the coming year, and strategies to face challenges head-on. LODGING saw first-hand how the over 8,000 attendees showed up to the Los Angeles Convention Center in droves to attend general sessions, the tradeshow floor, and additional events.

Events 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Upselling strategies to grow revenue and improve business performance

eHotelier

Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.

Upsell 119
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Hilton Picks Jaipur to Debut Waldorf Astoria in India

Skift Blog

Skift Take: Hilton plans to make the most of the luxury boom in the India market even as it is cautious about being not too far ahead of the curve.

Market 327
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A New Bulgari Hotels & Resorts’ Star is Born: Bulgari Hotel Roma Will Open on June 9th, 2023

Hospitality Net

Bulgari Hotels & Resorts is proud to announce the opening of Bulgari Hotel Roma on June 9th, 2023. Located in Piazza Augusto Imperatore n.10, the new hotel will be the ninth gem of the Bulgari Hotels & Resorts collection adding a new glamourous milestone to the history of Bulgari and its hometown.

Resorts 246
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CBRE: Loyalty Programs Should Help Soften Impact of Economic Downturn on Hotel Sector

Lodging

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to a recent CBRE report. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions.

Occupancy 262
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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CBRE: Loyalty programs should soften economic downturn impact

Hotel Business

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to CBRE. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions.

Occupancy 115
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Airbnb Pauses New Experiences

Skift Blog

Skift Take: Airbnb has suddenly paused taking in new experiences despite indicating it has the potential to be nearly as important as hosted nights in terms of sales. With no clear timeline in place to resume accepting applications, this is clearly a setback for Airbnb's vision.

Sales 263
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Hotel performance recovery in China: A temporary setback due to Qing Ming

Hospitality Net

China’s hotel industry showed strong recovery in the first quarter of 2023, with domestic travel for both leisure and corporate purposes maintaining a V-shaped trajectory across the country and segments, including provincial and capital levels. As a result, hotel profitability has improved due to the return of demand, a sharp increase in hotel rates, and the industry’s ability to manage the new reality of rising costs in labor, energy and logistics.

Hotels 264
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Brush Creek Ranch Makes Key Appointments With Werry, Douglas

Lodging

SARATOGA, Wyoming—Brush Creek Ranch announced today the appointment of Sydney Werry as Wine Director and Robert Douglas as Culinary Director. Continuing to grow and enhance the Ranch’s already extensive culinary offerings, Werry and Douglas will oversee the wine and food programs across the Ranch’s three luxury properties, in addition to The Farm at Brush Creek epicurean destination and Green Mountain private ski area.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Vision Hospitality Groups names Patrick O’Neil COO

Hotel Business

Vision Hospitality Group , a hotel developer and culture-focused operator, has added Patrick O’Neil as its new COO. As COO of Vision, O’Neil provides strategic, process and cultural leadership for the company’s 1200-plus associates across a current portfolio of 42 hotels. He most recently was with Peachtree Hotel Group which included roles as president of asset management and president of Peachtree Hospitality Management.

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Why Travel Tech Startup Heygo Closed a Year After Raising $20 Million

Skift Blog

Skift Take: A consumer platform for virtual travel was probably doomed no matter what. But its founder tried, grieved the loss, and is now moving on with a pocketful of lessons and his head held high.

Closing 263
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Newport Hospitality Group Selected to Manage Holiday Inn & Suites Beaufort @ Highway 21

Hospitality Net

Newport Hospitality Group (NHG) is a prominent hotel management company with a diverse portfolio, providing hotel owners and investors with comprehensive management services has recently been selected to manage the Holiday Inn & Suites Beaufort @ Highway 21, signifying a continued partnership with HMV Management. This announcement comes as the hotel joins the SpringHill Suites Beaufort, another HMV property in the area, which Newport also manages.

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Key International and Shaner Hotels Announce Opening of Oceanfront Springhill Suites In Jacksonville

Lodging

JACKSONVILLE, Florida—Key International, a real estate investment and development company, and Shaner Hotels, an international hotel owner, operator and developer, today announced the grand opening of the 156-suite SpringHill Suites by Marriott Jacksonville Beach Oceanfront in Florida. Shaner will operate the hotel, owned by Key International. “The SpringHill Suites by Marriott Jacksonville Beach Oceanfront marks our fifth hotel in the Jacksonville area, immediately creating economies of sc

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Procaccianti Companies acquires Newport Beach Hotel & Suites

Hotel Business

Procaccianti Companies, a real estate investment and services firm, has acquired the Newport Beach Hotel & Suites. The Newport Beach Hotels & Suites consists of two buildings, the historic property built in 1940 and the suite property built in 2008. The property features a rooftop deck, swimming pool and a day spa. This acquisition also includes an additional parcel of land, allowing for further potential development opportunities.

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Constellation Software Buys Distribution System Developer Peakwork

Skift Blog

Skift Take: Constellation Software is clearly on an acquisition mission. Peakwork was the latest in its goal to claim a bigger hold on the travel industry.

Travel 296
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V Retreats Opens Its Newly Refreshed Hotel Mazzarò Sea Palace in Taormina, Sicily

Hospitality Net

Mazzarò Sea Palace, which is just down the waterfront, but is set on a sandy beach on Mazzarò Bay, has reimagined dining concepts, with a new gourmet restaurant BLUM uniquely set on two small terraces facing the Bay, and a new look for its signature restaurant, Armònia.

Dining 264
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HotelKey and OTA Insight Partner to Provide Rate Data and Actionable Insights

Lodging

DALLAS, Texas, and DENVER, Colorado—HotelKey announced a partnership with OTA Insight to give hotels access to rate data and actionable insights to make effective pricing decisions. By combining automation and data, the partnership allows hotel leaders and commercial decision-makers to optimize their strategies, bringing data all to one place. The strategic partnership introduces new API capabilities, including OTA Insight’s data API, drawing on a daily stream of two billion rate data points.

OTA 162
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How hotels can rebuild customer loyalty

Hotel Business

By Danielle Harvey Once considered the budget-friendly options for travelers, the rising costs and unexpected fees associated with vacation rental sites like Airbnb and Vrbo have pushed travelers away—and now they’re returning to hotels. For travel and hospitality brands, now’s the time to take advantage and enhance the customer’s experience, both in person and digitally, to lock in the loyalty of travelers seeking places to stay.

Hotels 111
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Radisson to Debut Its Luxury Brand In India

Skift Blog

Skift Take: Mixing brands has served Radisson well. Now, with the launch of its luxury brand in India, the hotel group is making sure that it provides a compelling set of choices for travelers.

Branding 276
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Hospitality Inflation Report Reveals Potential for Price Increases

Hospitality Net

The recently released white paper Hospitality Inflation Report 2023 reveals that the hotel industry has effectively handled inflation and has successfully passed on the increased energy and labor costs to guests. This ability to manage costs and maintain profitability is one of the industry’s greatest strengths. Created by SuitePad, Europe’s leading provider of in-room tablets for the hospitality industry and an expert in digital guest communication, the report also reveals that this successful

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Business Begins: AAHOACON 2023 Opens Tradeshow Floor

Lodging

On the first official tradeshow day of AAHOACON 2023, conference attendees kept business top of mind when meeting with industry executives, as well as peers and friends from across the industry. Those at the show continued the upbeat energy from the night before throughout the day, attending the general sessions, conducting business on the tradeshow floor, and more.

Business 162
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!