Sat.Jul 22, 2023 - Fri.Jul 28, 2023

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Which Manager Qualities Matter Most for Building Elite Sales Teams

Anthony Cole Training

Excerpt from Objective Management Group’s recent webinar on The Data Behind Sales Managers of Elite Teams. The third chapter of this guide addresses a fundamental question: What qualities matter most for building an elite team. Through a deep analysis of sales evaluations and coaching frequencies, we uncover the impact of consistent coaching on various aspects of sales performance.

Sales 234
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La Vie to open new-build boutique hotel next month as part of $65 million Surry Hills project

Hotel Management

La Vie Hotels and Resorts is expanding its portfolio of boutique hotels with the opening of a new-build hotel in Sydney’s Surry Hills next month. Owned by Cienna Group and managed by La Vie, Adge Hotel and Residences is an architecturally designed hotel that sits alongside the former Cambridge Hotel, which will also rebrand to Adge as part of a $65 million transformation of the site.

Resorts 246
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Leveraging AI to Improve Content Promotion Strategies and Boost SEO

Social Hospitality

Content is key for businesses to remain relevant and engaged and connected to their customers. Content promotion strategies are crucial for website success in this digital era. Given the ever-growing competition and relentless evolution of search engine algorithms, you must embrace effective methods to promote your content and enhance your search engine optimization (SEO).

Market 246
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New Boutique Hotel, The Radical, Set for October Opening in Asheville’s River Arts District

Hospitality Net

The Radical, a bold, daring new boutique hotel is set to join the River Arts District this fall. Now accepting reservations for stays as of October 8, 2023, The Radical transforms a once abandoned 1920s’ warehouse into Asheville’s newest destination, introducing 70 unmistakable guest rooms and suites alongside ambitiously original culinary concepts.

Hotels 246
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Expedia in Deal to Power Walmart Travel

Skift Blog

Skift Take: Walmart is a giant retailer but it's possible Hopper was a more meaningful client for Expedia. At any rate, Walmart is potentially a significant win, and at least it isn't a competitor.

Retail 246
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United Airlines adds new flights to Manila and Hong Kong from California as Asia demand soars

Hotel Management

United Airlines’ massive Asia-Pacific expansion is set to take off even further, with the carrier set to launch new flights to Manila and Hong Kong from California, while also increasing services to Tokyo and Taipei. The new flights to the Philippines, in particular, will be a milestone for the carrier with United set to become the first USA airline to fly direct to Manila from the continental United States.

Services 246

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Dallas Arts District Now Features a New JW Marriott

Hospitality Net

JW Marriott, part of Marriott Bonvoy’s global portfolio of 31 extraordinary hotel brands, today announced the opening of JW Marriott Dallas Arts District, marking the brand’s highly anticipated debut at the epicenter of the robust cultural arts scene in Dallas, Texas. Located within walkable blocks from the Dallas Museum of Art, Nasher Sculpture Center, Crow Museum of Asian Art, Meyerson Symphony Center, Moody Performance Hall, and the Winspear Opera House, the first JW Marriott hotel in Dallas

Branding 246
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Accor’s Ennismore Reveals No-points, Paid Membership Called ‘Dis-loyalty’

Skift Blog

Skift Take: Turning conventional on its head appears to be the blueprint for Ennismore's approach to hospitality, with its new loyalty program focused on lifestyle design and spreading revenue beyond its hotel rooms.

Revenue 246
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New payment solution delivers a 4.1x higher order value

Hotel Management

If you didn’t already know about PlanPay, where have you been hiding? PlanPay hit the market earlier this year with its digitized layby platform which allows customers to avoid the pitfalls of debt while keeping the highly desirable convenience of instalments. With multiple reports showing the impacts of the cost-of-living crisis and the push for flexible payments soaring, PlanPay offers a seamless PayTech solution that is purpose-built for the travel industry.

Travel 243
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9 benefits of implementing a customer experience platform: insights from industry experts

eHotelier

The results of implementing a platform that is focused on the guest experience include improved guest satisfaction and loyalty, higher ratings and reviews, and increased revenue through repeat bookings and positive word of mouth.

Revenue 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Aloft Santa Clara Unveils Multimillion-Dollar Renovation

Hospitality Net

Aloft Santa Clara, located at the America Center complex in San Jose, California, announces the completion of a multi-million dollar renovation. Every element of the hotel was updated in both the guestrooms and public space, including new furniture, carpeting, paint, wall coverings, window treatments and signage.

Hotels 246
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Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

Skift Blog

Skift Take: In a recent webinar, Amazon Web Services (AWS) joined Skift to explore how cloud technology can unlock foundational innovation for travel and hospitality companies across their organizations.

Travel 246
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Bali’s Ayana Estate reopens on-site farm with range of educational experiences

Hotel Management

Bali’s largest integrated resort Ayana Estate is welcoming guest to its reimagined two-hectare farm after months of production system and infrastructure enhancements. The organic oasis provides the estate with high-quality produce and its learning centre enables guests to experience sustainable and traditional Balinese farming techniques. The expanded range of experiences include the Ayana Farm Walk, where guest can learn about the sustainable principles and traditional methods used to grow the

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J.D. Power: Hotel hiring spree pays dividends in customer satisfaction

Hotel Business

With average U.S. hotel occupancy on track to reach 63.8% this year, just shy of the pre-pandemic level of 65.9%, business and leisure travelers are packing into hotels throughout North America for a second consecutive year. Hotels have risen to the challenge by ratcheting up staffing and doubling down on customer service. According to the J.D. Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study , released today, staff service garners the highest level of satisfaction among all

Hiring 98
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Four Seasons Partners with Shahid Khan to Build New Hotel and Private Residences in First Phase of Visionary Development in Downtown Jacksonville, Florida

Hospitality Net

The 170-room property will feature waterfront views alongside renowned Four Seasons service and genuine care, setting a new standard for luxury hospitality in Downtown Jacksonville.

Services 246
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Airlines’ Stocks Tumble After Alaska’s Flat Forecast

Skift Blog

Skift Take: The Alaska Air Group's projected flat revenue growth is a major factor why shares dropped for some major U.S. carriers, another setback for an industry still fighting to make a full recovery from the pandemic.

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Pullman Melbourne on Swanston launches exclusive club lounge membership

Hotel Management

Pullman Melbourne on Swanston has introduced an exclusive club lounge experience that extends beyond paying guests. Located on level 15, the Elevate Club Lounge – which was completed in 2019 as part of a AU$30 million hotel upgrade – will now be offering an exclusive membership that can be purchased by members of the public. On Thursday July 27, entrepreneurs, CEOs, Directors and General Managers were invited to explore the space.

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A Basic Bed Bug Prevention Protocol For Your Staff

Hotel Business

The presence of bed bugs requires immediate attention to prevent their spread and mitigate guest complaints. There is never a good time for bed bugs, but the worst times to have them are either in the middle of a busy vacation season or during a labor shortage. By focusing on preventive measures, hotels can minimize these inopportune infestations. Bed bug prevention leads to significant time and resource savings for your staff—and an unmarred stay for your guests.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Choice Hotels Completes Radisson Hotels Americas Milestone, Integrating Loyalty Programs And Allowing For Full Booking Capabilities On ChoiceHotels.com

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH), one of the world’s leading hotel franchisors, announced today that all nine Radisson Hotels Americas brands – including Radisson Blu, Radisson, and Country Inn & Suites – are now available to be booked on ChoiceHotels.com. This adds nearly 600 hotels onto its world-class central reservation system ahead of schedule and less than a year since its acquisition of Radisson Americas closed.

Closing 246
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Skift Travel News Quiz for July 27, 2023

Skift Blog

Skift Take: This week saw boasting from earnings calls, a new government airplane rule, an unconventional loyalty program, and more headlines across travel. Find out how well you paid attention with our new quiz.

Travel 246
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Outrigger acquires iconic K?‘anapali Beach resort in Maui

Hotel Management

Outrigger Resorts and Hotels has finalised its acquisition of the 432-room Kā‘anapali Beach Hotel, the latest step in its global expansion journey. The 11-acre property, located on the shores of world-famous Kā‘anapali Beach, will reopen as Outrigger Kā‘anapali Beach Resort later this (northern hemisphere) summer. “As a Hawaii-based company for 75 years, we have cultivated a profound appreciation for this enchanting place and its people,” said, Outrigger Hospitality Group President and CEO, Jeff

Resorts 130
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Hotel talent management: recruit, develop, retain for success

eHotelier

Here are effective strategies for recruiting top-tier talent quickly, actionable plans for fostering their professional growth, and techniques for encouraging continued service, ensuring a seamless bounce back for your hotel. In a world still recovering from the impact of the pandemic, this dedication to your team isn't just good business practice; it's the path to resilience and growth.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hilton West Palm Beach is Reimagining Downtown Paradise with A $25 Million Transformative Renovation

Hospitality Net

Located in the heart of Downtown West Palm Beach, Hilton West Palm Beach has brought unparalleled ambience, service and experiences to the Palm Beaches for the last seven years, making it a favorite among travelers. A beacon for hospitality, the award-winning hotel will debut a fully transformative renovation this fall.

Services 246
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Hilton Launched a Mega Ad Blitz a Year Ago. Did it Work?

Skift Blog

Skift Take: Hilton undertook a partial rebrand last year. Early data suggests that the massive ad blitz, which contrasted hotels with alternative accommodations, is paying off.

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Video tour: Air Canada opens stylish, new Maple Leaf Lounge in San Francisco

Hotel Management

Air Canada has opened its brand-new Maple Leaf Lounge at San Francisco International Airport, the airline’s 28th lounge worldwide, and its third Maple Leaf Lounge in the United States. The modern and exclusive respite, located in Terminal 2, features Air Canada’s first outdoor lounge terrace, together with a range of premium amenities, food and beverages, making the travel experience for eligible customers even more comfortable and convenient before their flights to Canada and beyond.

Services 130
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Pier Sixty-Six Resort in Fort Lauderdale, FL Reborn Amid $1 Billion Redevelopment Project

Hotel News Resource

Pier Sixty-Six Resort, the centerpiece of a $1 billion redevelopment project by Tavistock Development Company, is a renowned landmark that will reinforce its identity as one of the most esteemed resorts in Florida.

Resorts 98
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Free download: The Path to Purchase - Uncovering how travelers plan and book online

Hospitality Net

The way people are inspired to travel, research, and book trips has changed in recent years. To fully understand this, we conducted custom survey and digital research around traveler behaviors throughout the online shopping journey.

Travel 246
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Hilton Hotels See No Slowdown in Travel Surge

Skift Blog

Skift Take: Slowdown? What slowdown? Hilton sees the boom rolling on. In other news, the company said it would add a hotel brand in the "luxury lifestyle" segment in the next year or so.

Travel 246
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‘Spectacular results’: Accor hotels spent over $300 million on refurbs in 18 months

Hotel Management

Accor Pacific’s hotel partners have invested more than AU$300 million in renovations and refurbishments since the beginning of 2022 amid an increasingly competitive accommodation landscape post pandemic. As the industry goes from strength to strength with rising occupancies and room rates , Accor is raising the standard across its network of 400 hotels, apartments, and resorts in the Pacific to ensure properties capture the attention of discerning travellers.

Resorts 130
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Sonnenblick-Eichner Company Arranges $100 Million Sale of the Inn at Rancho Santa Fe, Rancho Santa Fe, California

Hotel News Resource

Sonnenblick-Eichner Company, on behalf of Steve Hermann Hotels, has arranged a $100 million sale of The Inn at Rancho Santa Fe, an 85-room, full-service, luxury boutique resort located in north San Diego County’s exclusive enclave of Rancho Santa Fe, CA.

Sales 98
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!