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Skift Take: Higher airfares between European hubs and lower carbon emissions are behind a significant shift to trains, with the trend likely to continue for the rest of the year as more rail operators begin competing across borders.
Referring to AAHOA as the “greatest American dream story,” Tyler Morse of MCR delivered a keynote during AAHOACON ’23 in which he offered plenty of business advice for association members on everything from rate strategies to dealing with disruptors. Morse, who is CEO of MCR—one of the largest owner/operators in the U.S. lodging industry—began by imploring hoteliers to push rate.
Vista Hospitality Group has added two new positions to its executive team as the company prepares for future growth. Jordan Rodgers has been named Regional General Manager while Stuart Nielsen has been appointed to the position of Head of Growth and Development. Rodgers will oversee Vista’s mid-market to luxury hotel operations including Next Melbourne, Ink Melbourne, voco Brisbane, Hotel Indigo Brisbane and The Sebel Canberra along with the collection of Sage and Country Comfort properties arou
Skift Take: In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: With the energy going into some of these travel planning assistants, how long before travel agents are out of jobs? Probably not tomorrow, but what about in a few years?
Skift Take: Slower supply growth and high demand aren't always necessarily bad, quite the opposite: They translate into high occupancy rates, and more revenue per booking.
Skift Take: The up-and-coming boutique hotel brand Wayfinder is expanding its portfolio with a new Waikiki location. They’ll face steeper competition in Hawaii compared to its first property in Newport, Rhode Island, not to mention it will be the brand’s biggest hotel yet.
Skift Take: The up-and-coming boutique hotel brand Wayfinder is expanding its portfolio with a new Waikiki location. They’ll face steeper competition in Hawaii compared to its first property in Newport, Rhode Island, not to mention it will be the brand’s biggest hotel yet.
Skift Take: CBRE surveys recent performance metrics for U.S. hotels and finds the national figures are better than average on most counts. Plus, other highlights from this week's news in hotel deals and development worldwide.
Skift Take: While the U.S. is hitting records every month with the number of visas it is issuing in India, visa appointment delays continue to be a nightmare for Indians seeking interview slots for the U.S. visitor visa.
Skift Take: Connecting people with host experiences unique to the destinations they visit fits snugly into the Airbnb brand. But the scalability of these experiences is in doubt and the strategy for moving ahead has not been publicly communicated.
Skift Take: Six Senses CEO Neil Jacobs would like to multiply consumers' encounters with his brand beyond occasional hotel and resort stays. A potential paid membership product would let luxury travelers hop among new clubs, building on a model Soho House has popularized.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Take: Although many travel companies are vocal about environmental issues, there's often been an enormous disconnect between their words and actions. Here's a look at how Skift has covered the industry's successes and failures in sustainability.
Skift Take: A wide variety of potential travel innovations got funding this week, including a credit card for travelers, an online travel agency for recreational vehicles, and management software for tour operators.
Skift Take: Alaska Airlines is not the biggest airline in the U.S., but it appears that it’s aiming to be one of the most modern, or at least as the customer sees it.
Skift Take: The delay in aircraft deliveries is yet another obstacle the airline industry faces in its quest to make a full recovery from the pandemic.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Erratic airfares will likely be a theme over the course of the year. The question is how damaging, reputationally speaking, will the settling down period be for American Airlines, compared to the financial gains — short or long term.
Speaking with LODGING at AAHOACON 2023, Wyndham Hotels & Resorts’ executive vice president and chief marketing officer, Lisa Checchio, provided an update on Wyndham’s initiative to support hotel ownership by women through its Women Own the Room program, which she said, fits in with Wyndham’s “owner-first philosophy.” She also described other ways Wyndham’s marketing team is supporting franchisees, including boosting labor retention by enabling guests, who may not be carrying cash, to t
As hotels continue to move away from traditional full-service food & beverage outlets in the wake of the pandemic, Grab & Go markets or food pantries have emerged as the ‘go to’ for today’s guests. Hotel companies and brands alike have identified these options as the best way to meet the changing demands of time-starved guests with the food items they crave.
Skift Take: Credit card members are flying and eating out like never before, driven by Millennial and Gen Z's propensity to travel. Hotels are lagging airlines in terms of growth.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: Today’s edition of Skift’s daily podcast looks closer at a timeline of climate change actions, Six Senses’ new products, and the tourism board that dropped its destination.
Skift Take: All eyes will be on Sedona, Arizona. If it can fund itself and promote tourism without the city's dollars, other destinations could potentially follow its example.
Skift Take: After a 15-year legal battle, Lastminute.com is moving forward with a court win, a new CEO and board. Lastminute.com characterized the legal victory against Ryanair as "a major milestone" for consumer rights.
Skift Take: Domestic business demand fell by about 8 percent immediately after the collapses of Silicon Valley Bank and Signature Bank in March but rebounded within two weeks. The banking crisis did not affect domestic leisure or international business and leisure demand.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
ATLANTA—Peachtree Group announced the appointment of Jarred Bussert as vp, information technology. In this newly created role, Bussert will be responsible for all aspects of the company’s IT infrastructure, including all business applications, information security and data integrity. “Jarred’s experience and achievements demonstrate his commitment to supporting business strategies with technology infrastructure,” said Greg Friedman, Peachtree’s managing principal an
Skift Take: Every tech issue or flight stoppage at Southwest will be under intense scrutiny because of its Christmas holidays disruptions last year, and reports that the airline had under-invested in technology.
CHICAGO—Hyatt Hotels Corporation announced plans for Hyatt Studios, the newest addition to Hyatt’s portfolio of brands. The brand, which marks Hyatt’s entry into upper-midscale lodging in the Americas, was conceived through collaboration with hotel developers and for the needs of target guests. The announcement is supported by signed letters of interest in development agreements from multiple developers for more than 100 Hyatt Studios hotels.
As sustainability and wellness become increasingly important drivers for guests, Accor CEO Sofitel, MGallery and Emblems, Maud Bailly tells HM how the hospitality giant is elevating the guest experience in the luxury and lifestyle division. Maud, it’s just over three months since you started your new role under the recent global restructure. How is it going?
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Skift Take: The Russia-Ukraine war was a major factor in Germany's rising inflation and rail and airport workers — and their passengers — are feeling the pain.
Skift Take: Suddenly every hotel group seems to be inventing an extended stay brand. But the pioneer U.S. company in the segment, Extended Stay America, says its new strategy will help it fend off rivals.
Skift Take: Regardless of whether it is Russians behaving badly in Bali or others, the Indonesian government appears prepared to implement rigid restrictions to combat these incidents.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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