Sat.Apr 15, 2023 - Fri.Apr 21, 2023

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Trains, Not Planes, Are Increasingly Business Travelers’ Preferred Choice in Europe

Skift Blog

Skift Take: Higher airfares between European hubs and lower carbon emissions are behind a significant shift to trains, with the trend likely to continue for the rest of the year as more rail operators begin competing across borders.

Business 355
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MCR’s Morse Urges Hotel Owners To Push Rate, Cut Out OTAs

Lodging

Referring to AAHOA as the “greatest American dream story,” Tyler Morse of MCR delivered a keynote during AAHOACON ’23 in which he offered plenty of business advice for association members on everything from rate strategies to dealing with disruptors. Morse, who is CEO of MCR—one of the largest owner/operators in the U.S. lodging industry—began by imploring hoteliers to push rate.

OTA 284
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Vista bolsters executive team with addition of two key roles

Hotel Management

Vista Hospitality Group has added two new positions to its executive team as the company prepares for future growth. Jordan Rodgers has been named Regional General Manager while Stuart Nielsen has been appointed to the position of Head of Growth and Development. Rodgers will oversee Vista’s mid-market to luxury hotel operations including Next Melbourne, Ink Melbourne, voco Brisbane, Hotel Indigo Brisbane and The Sebel Canberra along with the collection of Sage and Country Comfort properties arou

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Expedia Group’s New Loyalty Program Will Have Fans and Critics

Skift Blog

Skift Take: In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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ChatGPT-Powered Travel Planning Chatbots Spur Entrepreneurs to Get in the Game

Skift Blog

Skift Take: With the energy going into some of these travel planning assistants, how long before travel agents are out of jobs? Probably not tomorrow, but what about in a few years?

Travel 326
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The Short-Term Rental Challenge Remains as Demand Outpaced Supply in 2023

Skift Blog

Skift Take: Slower supply growth and high demand aren't always necessarily bad, quite the opposite: They translate into high occupancy rates, and more revenue per booking.

Occupancy 307

More Trending

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The U.S. Hotel Sector Has Seldom Seen Better Days

Skift Blog

Skift Take: CBRE surveys recent performance metrics for U.S. hotels and finds the national figures are better than average on most counts. Plus, other highlights from this week's news in hotel deals and development worldwide.

Hotels 307
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India Daily: U.S. to Amp Up Visa Interviews for Indian Students by 30 Percent 

Skift Blog

Skift Take: While the U.S. is hitting records every month with the number of visas it is issuing in India, visa appointment delays continue to be a nightmare for Indians seeking interview slots for the U.S. visitor visa.

Tourism 293
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Airbnb’s Rethink On Experiences Again: A Strategic Decision or a Step Back?

Skift Blog

Skift Take: Connecting people with host experiences unique to the destinations they visit fits snugly into the Airbnb brand. But the scalability of these experiences is in doubt and the strategy for moving ahead has not been publicly communicated.

Branding 293
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IHG’s Six Senses Considers Global Membership Club With Luxury Theme

Skift Blog

Skift Take: Six Senses CEO Neil Jacobs would like to multiply consumers' encounters with his brand beyond occasional hotel and resort stays. A potential paid membership product would let luxury travelers hop among new clubs, building on a model Soho House has popularized.

Consumer 284
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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A Short History of the Travel Industry’s Sustainability Efforts

Skift Blog

Skift Take: Although many travel companies are vocal about environmental issues, there's often been an enormous disconnect between their words and actions. Here's a look at how Skift has covered the industry's successes and failures in sustainability.

Travel 284
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Kindred Raises $15 Million for Home Swapping Vacation Platform

Skift Blog

Skift Take: A wide variety of potential travel innovations got funding this week, including a credit card for travelers, an online travel agency for recreational vehicles, and management software for tour operators.

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Alaska Airlines To Eliminate Airport Kiosks in $2.5 Billion Tech Upgrade

Skift Blog

Skift Take: Alaska Airlines is not the biggest airline in the U.S., but it appears that it’s aiming to be one of the most modern, or at least as the customer sees it.

Travel 284
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Aircraft Delivery Delays Get In the Way of the Global Airline Recovery

Skift Blog

Skift Take: The delay in aircraft deliveries is yet another obstacle the airline industry faces in its quest to make a full recovery from the pandemic.

Travel 284
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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American Airlines Hits Smaller Hubs With Steeper Airfares Through Legacy Channels

Skift Blog

Skift Take: Erratic airfares will likely be a theme over the course of the year. The question is how damaging, reputationally speaking, will the settling down period be for American Airlines, compared to the financial gains — short or long term.

Business 284
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Owner-First: Update on Wyndham’s Women Own the Room and Programs That Support Franchisees

Lodging

Speaking with LODGING at AAHOACON 2023, Wyndham Hotels & Resorts’ executive vice president and chief marketing officer, Lisa Checchio, provided an update on Wyndham’s initiative to support hotel ownership by women through its Women Own the Room program, which she said, fits in with Wyndham’s “owner-first philosophy.” She also described other ways Wyndham’s marketing team is supporting franchisees, including boosting labor retention by enabling guests, who may not be carrying cash, to t

Resorts 278
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Hotels Grab Opportunity for F&B Profits, Guest Satisfaction Through ‘To Go’ Markets

Lodging

As hotels continue to move away from traditional full-service food & beverage outlets in the wake of the pandemic, Grab & Go markets or food pantries have emerged as the ‘go to’ for today’s guests. Hotel companies and brands alike have identified these options as the best way to meet the changing demands of time-starved guests with the food items they crave.

Marketing 278
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American Express Sees Flights Propping Up Record Spending Volume On Cards

Skift Blog

Skift Take: Credit card members are flying and eating out like never before, driven by Millennial and Gen Z's propensity to travel. Hotels are lagging airlines in terms of growth.

Travel 274
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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The Travel Industry’s Struggles With Climate Change

Skift Blog

Skift Take: Today’s edition of Skift’s daily podcast looks closer at a timeline of climate change actions, Six Senses’ new products, and the tourism board that dropped its destination.

Tourism 274
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Why Sedona’s Tourism Bureau Fired Its City Over Destination Marketing

Skift Blog

Skift Take: All eyes will be on Sedona, Arizona. If it can fund itself and promote tourism without the city's dollars, other destinations could potentially follow its example.

Tourism 274
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Ryanair Dealt Setbacks in Lawsuits Against Lastminute.com and Booking.com

Skift Blog

Skift Take: After a 15-year legal battle, Lastminute.com is moving forward with a court win, a new CEO and board. Lastminute.com characterized the legal victory against Ryanair as "a major milestone" for consumer rights.

Consumer 274
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United Sees 2023 as Setting Course for Its Post-Pandemic Future

Skift Blog

Skift Take: Domestic business demand fell by about 8 percent immediately after the collapses of Silicon Valley Bank and Signature Bank in March but rebounded within two weeks. The banking crisis did not affect domestic leisure or international business and leisure demand.

Business 273
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Peachtree Group Appoints Jarred Bussert as Vice President, Information Technology

Lodging

ATLANTA—Peachtree Group announced the appointment of Jarred Bussert as vp, information technology. In this newly created role, Bussert will be responsible for all aspects of the company’s IT infrastructure, including all business applications, information security and data integrity. “Jarred’s experience and achievements demonstrate his commitment to supporting business strategies with technology infrastructure,” said Greg Friedman, Peachtree’s managing principal an

Business 272
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Southwest Airlines Suffers Extensive Delays Because of Latest Tech Issue

Skift Blog

Skift Take: Every tech issue or flight stoppage at Southwest will be under intense scrutiny because of its Christmas holidays disruptions last year, and reports that the airline had under-invested in technology.

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Hyatt’s Newest Brand Hyatt Studios Continues Transformational Growth and Expansion

Lodging

CHICAGO—Hyatt Hotels Corporation announced plans for Hyatt Studios, the newest addition to Hyatt’s portfolio of brands. The brand, which marks Hyatt’s entry into upper-midscale lodging in the Americas, was conceived through collaboration with hotel developers and for the needs of target guests. The announcement is supported by signed letters of interest in development agreements from multiple developers for more than 100 Hyatt Studios hotels.

Branding 264
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Exclusive: Accor’s Maud Bailly on taking luxury to the next level

Hotel Management

As sustainability and wellness become increasingly important drivers for guests, Accor CEO Sofitel, MGallery and Emblems, Maud Bailly tells HM how the hospitality giant is elevating the guest experience in the luxury and lifestyle division. Maud, it’s just over three months since you started your new role under the recent global restructure. How is it going?

Branding 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Germany Rail and Airport Strikes Stymie Operations Over Inflationary Woes

Skift Blog

Skift Take: The Russia-Ukraine war was a major factor in Germany's rising inflation and rail and airport workers — and their passengers — are feeling the pain.

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Amplifying Company Retreats With Year-Round Culture Building

Skift Blog

Skift Take: One startup, WorkTripp, strives to find ways to keep hybrid and remote workers feeling connected between in-person retreats.

Business 261
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Extended Stay America Bets Comeback on Adding Franchise Brands

Skift Blog

Skift Take: Suddenly every hotel group seems to be inventing an extended stay brand. But the pioneer U.S. company in the segment, Extended Stay America, says its new strategy will help it fend off rivals.

Branding 261
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Bali Considers Tougher Visa Regulations Amid Negative Tourist Behavior

Skift Blog

Skift Take: Regardless of whether it is Russians behaving badly in Bali or others, the Indonesian government appears prepared to implement rigid restrictions to combat these incidents.

Tourism 261
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!