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The hospitality industry seeks to embrace AI for its support and enhancement of guest experiences, operational efficiency, planning and positive impact on the bottom line. That is a tall order, and operators need to identify the optimal mix of personal service with technological efficiency.
Skift Take: Rumors circulated online this week that United was potentially interested in merging with JetBlue or buying some of the New York-based carriers assets.
JLL’s Hotels and Hospitality Group is projecting a 15% to 25% increase in global hotel investment volume compared to 2024, according to the companys latest Global Hotel Investment Outlook. Released during this weeks Americas Lodging Investment Summit (ALIS) in Los Angeles, California, the report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences.
DALLAS, TexasCoury Holdings secured nine new hotel management agreements across California while growing its leadership team with the appointment of Bo Patel as chief operating officer. With more than two decades of experience in hospitality management, development, and investment, Patel will lead West Coast growth and operations, driving expansion, operations, and brand partnerships for Coury Holdings’ West Coast assets, with a focus on the Concert Hospitality division.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
In 2025, luxury travelers are making bold demands for their health and well-being. A striking 84% of affluent individuals now expect wellness services tailored to their unique health goals. Spontaneity and personalization define the new wellness landscape, with nearly 70% booking treatments on the spot during their trips, while 78% value the ability to plan ahead.
The Asian Hotel Industry Conference & Exhibition (AHICE) is expanding its conference program with the introduction of two new events to the market. Following a successful debut event in 2024 which welcomed close to 600 key industry figures, AHICE South East Asia returns to South East Asia from January 24-26 with a bumper program packed with over 150 insightful speakers, stellar networking events and hotel tours.
The Asian Hotel Industry Conference & Exhibition (AHICE) is expanding its conference program with the introduction of two new events to the market. Following a successful debut event in 2024 which welcomed close to 600 key industry figures, AHICE South East Asia returns to South East Asia from January 24-26 with a bumper program packed with over 150 insightful speakers, stellar networking events and hotel tours.
Marriott International, Inc. announced a year of global growth, with a record 123,000 gross rooms openings, net rooms growth of 6.8 percent for the full year 2024, and over 577,000 rooms in the companys development pipeline at year-end. Marriott continued to expand its product offerings across travel purposes and segments. 2024 was a year of incredible growth for Marriott, as we celebrated regional milestones, segment entries, brand expansions, market debuts, and more, said Anthony Capuano, [
Hyatt Hotels Corporation (NYSE: H) announced today that Hyatt has entered into a management agreement with Anacaona de Inversiones for a new Hyatt Vivid branded flagship resort in the Dominican Republic that is expected to open by year end 2025. Following the successful debut of the brand last year, Hyatt Vivid Punta Cana will be the second resort in the brand which is designed to cater to the next generation of all-inclusive travelers.
Skift Take: The market is forcing a margin call on post-Covid excess, conspicuous consumption, and there is traveler backlash to excessive rates. This pushback has created space for new thinking.
Ark Capital Partners and Lead Global are set to launch a new co-branded hotel fund following the successful acquisition of Melbourne Place Hotel. Ark Capital Partners a specialist in sourcing, securing, and repositioning quality hotel assets is behind a number of key hotel projects of late, including the acquisition of 120-room Hyde Perth, which will open later this year; the 146-room Hotel X in Brisbanes Fortitude Valley; and the 190-room Batmans Hill on Collins.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
ATLANTA, GeorgiaThe Asian American Hotel Owners Association (AAHOA) and the Energy & Environment Alliance (EEA) announced a partnership to help establish unified sustainability standards, benchmarks, and performance metrics tailored to the hotels and lodging sector. AAHOA’s 20,000 members own 60 percent of the hotels in the United States; the EEA’s membership represents around 45,000 hospitality assets globally.
University campuses are located on some of the most attractive and visually appealing real estate across the U. S. and the world. These campuses serve as a welcoming retreat and provide a large, picturesque landscape, where these natural settings surrounding college campuses may be scarce for private development purposes.
Minor Hotels is set to open almost 300 new hotels over the next three years as it ramps up expansion globally. The hotel owner-operator is on track to pass a milestone of 850 properties by the end of 2027, positioning it among the worlds largest hospitality groups. Minor Hotels currently has more than 560 properties and 81,000 keys in operation worldwide, with 50% of the portfolio concentrated in Europe.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
MCLEAN, VirginiaIn a year when Hilton announced new partnerships and acquisitions and developed hotels worldwide, the company set records for growth. Hilton added 973 hotels and nearly 100,000 rooms in 2024, the single biggest increase in rooms in Hiltons more than 100-year history, achieving net unit growth of 7.3 percent. Hilton also strengthened its development pipeline, signing more than 1,430 hotels representing 154,000 rooms in 2024.
Hyatt Hotels Corporation (NYSE: H) today announced a record pipeline of approximately 138,000 rooms as of year-end 2024, alongside a strategic brand realignment designed to enhance owner returns and accelerate growth. By evolving its brand architecture into five distinct portfolios Luxury, Lifestyle, Inclusive, Classics and Essentials Hyatt is better positioned to serve the unique needs of its guests, customers, and owners, while aligning expertise and resources to deliver exceptional value.
Skift Take: Frontier is making an offer to combine operations with the beleaguered Spirit Airlines, which filed for bankruptcy in November. Spirit says it is still carrying on with its plans to be a standalone carrier.
By striking a delicate balance between AI implementation and human expertise, hotels can create a win-win scenario where technology enhances efficiency and empowers human staff to deliver exceptional service.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
While acknowledging some of the economic headwinds the industry is facing, there is plenty of optimism for the year ahead based primarily on strong travel demand patterns, according to C-level executives at ALIS (Americas Lodging Investment Summit), which kicked off yesterday in Los Angeles, California. During an interview with LODGING, Anthony Capuano, president/CEO, Marriott International, emphasized the companys access to real-time consumer spending data from credit card partners as being ind
Hilton rang in 2025 with some fantastic new additions to its portfolio, from our first Hilton property in Bonaire, to the introduction of Hampton by Hilton in Estonia. As the hospitality company looks ahead to 2025, Hilton will be adding luxury properties abroad as Signia by Hilton goes global with its first hotel outside the United States, while Tempo by Hilton expands its portfolio to five properties with two new hotels in Raleigh and San Diego.
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
PARSIPPANY, New JerseyWyndham Hotels & Resorts is set for continued growth in 2025, following a year with multiple milestones. The company’s focus is on complementing the foundation of its economy and midscale brands with new upscale and lifestyle brands while implementing technology and digital capabilities for both hotel owners and guests.
Mvenpick Hotels, the brand synonymous with Swiss hospitality and culinary excellence, expands its global footprint with the opening of Mvenpick Hotel Centaurus Islamabad. As the citys first premium high-rise hotel, this landmark addition to the Mvenpick portfolio is set to redefine hospitality in Pakistans capital, offering world-class services, unparalleled dining experiences, and cutting-edge event facilities designed to deliver extraordinary and lasting moments.
Marriott Bonvoy is celebrating a successful Australian Open as the events official accommodation partner for the fourth year running, with increased occupancy at its 10 Melbourne hotels, enhanced brand awareness and greater member engagement. Marriott Bonvoys 5-star hotels within close proximity to Rod Laver Arena ran at 90-95% occupancy for the two weeks of the Australian Open.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
CHICAGO, IllinoisHyatt Hotels Corporation announced a record pipeline of approximately 138,000 rooms as of year-end 2024, alongside a brand realignment designed to increase owner returns and growth. By evolving its brand architecture into five distinct portfoliosLuxury, Lifestyle, Inclusive, Classics, and EssentialsHyatt is positioned to serve the needs of its guests, customers, and owners. “Hyatts growth and strategic brand evolution reflect our commitment to creating long-term value for
Barry Sternlicht, who built Starwood into a hospitality giant before selling it to Marriott for about $13 billion in 2015, is reviving the Starwood name.
Sydneys former Tank Stream Hotel is now operating as Rydges Australia Square, following a major transformation project. The CBD hotel has been reimagined under Rydges refreshingly local ethos, with interior design led by the EVT Design team and IGB Berhad, the owners of the property. All 280 guest rooms, across 15 floors, have been refurbished; a new Executive Boardroom has been added, and ground floor lobby areas have been updated with the addition of check-in kiosks.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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