Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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3 Keys to Increase Customer Acquisition & Deposit Growth

Anthony Cole Training

Working with community banks across the country, we understand that now is an important time to have the right people in the right place, asking the right questions, to address the flow of deposits. In this high interest rate environment, consumers are moving excess amounts from checking accounts to higher yielding CDs and alternative products. This presents problems and opportunities for every bank.

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Marriott Reveals First Look at Its Newest Hotel Brand

Skift Blog

Skift Take: Marriott has unveiled details about its newest hotel brand, temporarily named Project Mid-T. It is mainly designed for converting existing hotels or reusing office spaces and is aimed at middle-class travelers.

Branding 326
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3 Tips for Hotel Emergency Planning Using Key Control

Lodging

No matter how stunning the views from a resort hotel or how convenient a location, all hotels are vulnerable to fire, power outages, weather-related natural disasters, and active intruder incidents. Preparing for disasters and emergency situations is crucial for hotel security teams. Having a solid emergency and disaster recovery plan helps to minimize operational disruptions with the aim of saving lives.

Hotels 317
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How McDonald’s Managed Digital Transformation: a View From a Franchisee

Hospitality Net

Industries must adapt and innovate to stay competitive in an ever-evolving digital landscape. The food service sector is no exception. We sat down with Aris Gysel, a key figure in McDonald’s Switzerland, to discuss his experience steering the digital transformation of McDonald’s restaurants. In this interview, Aris shares his insights on digital ordering systems, the challenges of implementation, and the impact on customer experience and staff roles.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hybrid hotel brand Drifter unveils its first location in Christchurch

Hotel Management

Leisure Accommodation Collective (LA Co) has opened the doors of its first Drifter property – a hybrid hotel offering with a mix of private and shared suites, communal spaces, and a program of free events. The 95-room Drifter Christchurch, located in a heritage building at 96 Litchfield St on the southern side of the city’s CBD, welcomed its first guests over the weekend.

Branding 264
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American CEO Offers Flight Attendants 17% Pay Increase as Union Considers Strike

Skift Blog

Skift Take: American CEO Robert Isom told flight attendants they could receive immediate pay raises as negotiations for a new contract become increasingly more tense.

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Accor Greater China set to bring Sofitel, Novotel and Novotel Living to Changzhou High Speed Rail New Town

Hospitality Net

Accor Greater China, together with Changzhou High-Speed Railway Town and Changzhou High-Tech Group Co., Ltd., has announced the signing of a multiple property hospitality project in the fast-growing community of Changzhou High Speed Rail New Town. Sofitel Changzhou will bring a French luxury experience, complemented by Novotel Changzhou and a Novotel Living Changzhou extended stay hotel.

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Major growth: Hilton to double lifestyle portfolio to 700 hotels in next four years

Hotel Management

Hilton is expecting to double the company’s lifestyle portfolio to 700 properties within the next four years in a major expansion of the company’s fast-growing category. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth, according to Hilton Chief Financial Officer and President of Global Development, Kevin Jacobs.

Branding 262
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Behind Delta’s Strength: CEO Ed Bastian Talks Strategy as Competitors Stumble

Skift Blog

Skift Take: Bastian’s drive for simplicity at Delta follows a disastrous week for rival American Airlines, which cut ties with its chief commercial officer and lowered its financial outlook.

Business 322
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Chatham Lodging Trust Acquires Home2 Suites by Hilton Phoenix Downtown

Lodging

WEST PALM BEACH, Florida—Chatham Lodging Trust announced that the company has acquired the recently opened, 148-room Home2 Suites by Hilton Phoenix Downtown for $43.3 million or approximately $293,000 per room. The institutional quality, six-story hotel sits in downtown Phoenix and includes the Fuller Paint Company Building that houses the hotel’s public spaces, including a food and beverage outlet.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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All-new Four Seasons Resort in Cabo San Lucas is now open

Hospitality Net

Just 30 minutes from Los Cabos International Airport (SJD) and 15 minutes from Cabo San Lucas private airport (CSL), the new Resort is envisioned as a modern expression of the traditional hacienda - vast historic estates of Mexico and beyond - and designed to feel as welcoming as a friend’s home. Architect Robert Glazier and designers Meyer Davis and EDG seamlessly blend traditional Mexican influences with the comforts of contemporary luxury to create a vibrant, Riviera-style village with 96 gue

Resorts 264
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AHICE Aotearoa gears up for another stellar event as conference heads to Christchurch for first time

Hotel Management

The Aotearoa Hotel Industry Conference and Exhibition (AHICE) is back in 2024 for another unmissable two-day event and on the South Island for the first time. Taking place in Christchurch, New Zealand on September 25-26, 2024, AHICE Aotearoa will again provide a unique conference and networking opportunity for the hotel industry. After a two hugely successful events in Auckland in 2022 and Wellington 2023, the 2024 conference promises another stellar line-up of speakers from across New Zealand,

Events 261
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Airbnb Thinks Its Edge Over Vrbo and Booking Is Individual Hosts

Skift Blog

Skift Take: The easier route for platforms to scale listings is to contract with property managers. But Airbnb thinks that the secret sauce is individual hosts.

Scale 332
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Aimbridge Hospitality Names William Davenport Chief Financial Officer

Lodging

PLANO, Texas—Aimbridge Hospitality announced William Davenport as its new chief financial officer, effective July 8. Davenport will sit on the organization’s executive leadership team and report directly to Craig S. Smith, CEO. As chief financial officer, Davenport will oversee the financial management of the company and have direct responsibility for accounting, financial planning and analysis, compliance, tax, treasury, and procurement.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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ibis Styles opens in Batumi, Georgia

Hospitality Net

The sports-themed hotel is Accor’s first address in Georgia’s Black Sea resort.ibis Styles, Accor’s design-led economy hotel brand, announces the opening of the 121-room ibis Styles Batumi. The newly built hotel is the group’s first address in Batumi, Georgia’s second-largest city and the country’s leading Black Sea resort.

Resorts 277
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The Hotel Britomart takes guests on sensory journey in New Zealand’s native bush

Hotel Management

The Hotel Britomart in Auckland has launched a regenerative travel experience that will see guests plant trees, learn about local culture, herbs and plants, and discover how to forage native foods. The sensory experience is offered in partnership with Velskov, a regenerative New Zealand native forest farm located in Parau, 25km west of Auckland’s CBD, and caters to the growing number of travellers considering the environmental and social impacts of their trip.

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Marriott’s Not Selling Just Rooms Anymore – Inside Its Bet on AI

Skift Blog

Skift Take: Marriott is looking to tap AI to reinvent itself as a travel retailer, letting customers create bespoke experiences much the way they do today when booking an airline ticket.

Retail 321
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NYU Conference Panelists Discuss Why and How to Go Green

Lodging

Among the many topical sessions at the 46th Annual NYU International Hospitality Industry Investment Conference was “Return on Sustainability: What Is the Value of Integrating ESG Into Investment Strategies?” Panelists Anne Becker-Olins, global head of design & technical services luxury, Accor; Benedetta Cassinelli, CEO, Considerate Group; and Paul Stanley, director, Corporate & Investment Banking ESG Solutions, Wells Fargo, raised several useful considerations for owners looking to inve

Services 264
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Mercure to Enter Bulgaria with New Hotel in Sofia

Hospitality Net

Accor, a world-leading hospitality group, today announces the upcoming opening of Mercure Sofia, the first hotel under the midscale brand in Bulgaria. Expected to open in the autumn of 2024, the new hotel will be located in Manastirski Livadi one of the most sought-after areas of the capital. The hotel boasts convenient access to various landmarks and attractions in the city, offering guests the opportunity to discover Bulgarian culture.

Hotels 246
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Accor & Amadeus Announce a New Collaboration

Amadeus Hospitality

This partnership will empower hotels to deliver inspiring and customized experiences across Accor’s extensive global portfolio thanks to Amadeus’ market-leading Central Reservation System June 5, 2024 – Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally.

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Venice’s Tourism Chief Eyes Higher Entry Fee on Day-Trippers

Skift Blog

Skift Take: Venetians may hike their new entry fee to €10 and expand how often it applies. The goal is to draw a bigger share of travelers who are respectful and want to explore Venice beyond the beaten path.

Tourism 317
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Hyatt Pipeline Grows 85 Percent Since 2017, Reaches 129,000 Rooms

Lodging

CHICAGO—Hyatt Hotels Corporation reported its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017. “Hyatt’s ability to lead the industry in net rooms growth for seven years is a result of our unique approach to development,” said Mark Hoplamazian, president and CEO, Hyatt. &

Pipeline 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Minor Hotels Introduces NH Collection in Sri Lanka

Hospitality Net

NH Collection Colombo Hotel opened its doors on June 1st in the heart of the city, steps away from Liberty Arcade and the Indian Ocean, and within a 10-minute drive of the National Museum, Independence Square and Pettah Market. Sri Lanka’s main airport, Bandaranaike International Airport (CMB), is a 45-minute drive from the property. The five-star hotel boasts 219 rooms and suites, ranging from 33 to 254 sqm, and includes the city’s largest Presidential Suite.

Hotels 276
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Inspirational leaders: who they are and how can you become one?

eHotelier

Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.

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IndiGo CEO Pieter Elbers on New Business Class, Loyalty and Becoming a ‘Global Aviation Player’

Skift Blog

Skift Take: IndiGo, a low-cost carrier known for its no-frills approach, is ambitiously venturing into what seems like long-haul flights and introducing business-class seats. The move aims to target a new generation of travelers while adapting to India's evolving aviation market.

Business 311
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46th NYU Hospitality Conference Opening Talks Highlight Labor Challenges and Opportunities

Lodging

Convening at the Marriott Marquis in New York City, the 46th Annual NYU International Hospitality Industry Investment Conference is themed “Driving Alpha” to express a positive outlook on the hospitality industry, tempered by recognizing ongoing challenges. In his opening remarks today, Jonathan Tisch, CEO of Loews Hotels, noted, “We face challenges like everybody else, pressure on the bottom line, inflation, worker shortages, expenses, rising taxes—all come together in the hotel industry. … But

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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limehome continues its expansion to the Netherlands: 50 new units in Amsterdam

Hospitality Net

limehome, Europe’s leading technology-based provider and operator of fully digitalized design apartments, is expanding its portfolio in the Dutch capital with a new property in Amsterdam Sloterdijk.

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VIP arrivals: hottest hotels opening in June 2024

Hotel Designs

Hotel Designs VIP arrivals: hottest hotels opening in June 2024 VIP arrivals: hottest hotels opening in June 2024 Checking out some of the latest hotels guests will be checking into this summer, Editor Sophie Harper gives us her top picks from June’s hottest hotel openings… Summer is upon us (not that we’ve seen much sunshine here in the UK)! But June does typically signal the beginning of peak season, particularly across the European travel market, and therefore we have seen the usual rise in n

Resorts 111
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Spirit Airlines Is Not Considering a Chapter 11 Bankruptcy, CEO Says

Skift Blog

Skift Take: Spirit’s CEOs comments come as S&P downgraded the carrier’s credit rating earlier this week, potentially hurting its ability to refinance its debt. The carrier has $1.1 billion in debt set to mature in September 2025.

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Hilton’s Lifestyle Portfolio Expected to Double to 700 by 2028

Lodging

MCLEAN, Virginia—With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton is set to double its presence in the lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to accelerate lifestyle category growth.

Hotels 264
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!