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Today I will cover one of the ways we at Anthony Cole Training Group, LLC coach sales managers to help them coach their salespeople to have more and better initial sales calls: Your USA! USA is the terminology we use at Anthony Cole Training Group as part of our Effective Selling System (ESS). It stands for unique sales approach.
Advertising your hotel business is crucial to ensure consumers know about your unique offerings. However, many businesses dwell on the most common ones and forget that advertising takes more. Adopting different ways of advertising your hospitality business to capture all the opportunities in this competitive industry is crucial. Using several strategies creates a good mix […].
Whether planning private celebrations, non-profit fundraisers, or corporate conferences, the goal of the event planner is to visualize their client’s idea and then bring that vision to life. But how do event planners accomplish this task? What does an event planner do, exactly? In this article, we break down what event planning is. We look at the duties, skills, and experience required in professional event planning, as well as a variety of planning specialties.
Click on image to learn more Understanding Food Cost Calculations Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keynote and Breakou
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
By Shilpan Patel. 2022 has been a successful one for the hospitality industry, with hotel room occupancy surging near the record-high 2019 levels. The American Hotel & Lodging Association also estimates 2022 hotel room revenue of $188.4 billion, which surpasses 2019 revenue. But what lies ahead? What hotel trends will impact 2023? Here are some insights into emerging trends that will impact the hotel industry’s future. 1.
Much has changed for the hospitality industry since the pandemic, with technology becoming an integral part of the vertical. As a hotel owner, you will probably want to embrace digital transformation if you haven’t done it yet. The ones that have already done it expect to get better with innovation. Technology can help you take […]. The post Why Embracing Technology Is the Best Decision for Hotels appeared first on Are Morch, Digital Transformation Coach.
Hoteliers and restaurateurs are constantly looking for ways to improve their guest experiences. Why? They want to provide guests with a memorable dining experience, and they want to ensure that they get repeat visitors. And guess what? The F&B data they've automatically collected from their POS system or advanced reservation platform is key in improving.
Hoteliers and restaurateurs are constantly looking for ways to improve their guest experiences. Why? They want to provide guests with a memorable dining experience, and they want to ensure that they get repeat visitors. And guess what? The F&B data they've automatically collected from their POS system or advanced reservation platform is key in improving.
Global hotel technology giant, STAAH, today unveiled the list of distribution channels that brought the highest booking revenue to hotels in 2022. Major players Booking.com, Agoda and Traveloka top the global list at positions one, two and three respectively. Coming out of the pandemic, STAAH Booking Engine maintained it’s position in the top 10 online booking channels for hoteliers across regions.
Guests seek wellness options in their hospitality accommodations that go well beyond workouts and swimming pool facilities. They are demanding comfort, cleanliness and peace of mind that come with a healthy living environment. There are a few quick, low-impact choices you can make as a hotelier to provide a healthier hotel room. Choose cleaning products that are made from natural ingredients, as these are less likely to contain harsh chemicals that can impact indoor air quality and cause potenti
Imagine having a crowd around you but no one you can call a friend! Terrible, isn’t it? Hotels often experience something similar to this when their prospect guests visit their website but do not make any bookings. This aspect of hospitality businesses is measured as the “look-to-book ratio”. Let’s understand this in more detail. In today’s digital world, users always scrutinize every service and product they are likely to purchase.
Hotel marketing has a key role to play in helping you to attract bookings and optimise revenue. For the most part, your marketing messages are how customers will become aware of your hotel and also how they will understand your values and unique selling proposition. Of course, to optimise your marketing, you need to be. The post Hotel Marketing; The Latest Trends in the Hotel Industry appeared first on Revfine.com.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Sydney, Australia – SiteMinder has further cemented its category-defining position as the world’s leading hotel commerce platform, winning Best Hotel eCommerce Platform and the most major accolades of any accommodation software company at the 2023 HotelTechAwards. SiteMinder secured nine major awards in total, including Best Hotel eCommerce Platform — a new category recognising the best all-in-one solution for hoteliers to accelerate their business growth online, which unifies the highest-rated
Remington Hotels has assumed management for Crowne Plaza College Park – Washington, DC, which has a close relationship with the University of Maryland and is less than five miles from the school’s main campus. In its role, Remington oversees the property’s operations, supporting all on-property teams, including those responsible for operations, sales and food and beverage.
A career in hotels tends to come with frequent promotions, property transfers, ownership changes, or company changes. With these changes often come interviews. Meaning most hotel managers are well-versed in not only conducting interviews but also being interviewed themselves. But even the most seasoned hotel leader needs to anticipate and prepare for interview questions that dig deeper than the experiences on a resume.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Can you walk the talk in hospitality? Hotels rely on vendors to provide them with services, goods, and materials needed for their daily operations. Becoming a vendor or supplier for hotels can be a great way to get your business or product into the hospitality industry, making it easier to reach out to new customers and increase sales. Still, most importantly, your product or service could really help fuel the industry by saving them time, money, and resources.
Sonesta International Hotels Corporation has expanded its global development strategy to include The James brand as part of the Sonesta Franchise portfolio in the U.S. and in Latin America, offering franchisees a high-end lifestyle option in top urban and resort destination markets. The rights to The James brand were added to the Sonesta portfolio of hotels when the company purchased four hotels in April 2022 in its return to New York City. “We have pretty clean lines up and down the food
France: Hyatt has opened FirstName Bordeaux, a lifestyle hotel joining the JdV by Hyatt collection of independent properties. Located close to the Garonne River, FirstName Bordeaux has been designed by architect Nicolas Adnet from Studio MHNA. It features 147 guest rooms and suites, a restaurant and bar, meeting spaces and a secret speakeasy. . Rooms at FirstName Bordeaux are divided into seven categories, ranging from Cocoon to FirstRoom.
A September 2022 survey by the AHLA saw 87% of hotel respondents reporting staffing shortages. Could hotel technology be the answer to the hotel staffing shortage? Whether a boutique B&B, a multi-property chain, or a sprawling tropical resort, the industry is continuing to face a massive hotel staffing shortage post-pandemic. A survey of 200 hoteliers conducted by the American Hotels and Lodging Association (AHLA) in September 2022 saw 87% of respondents reporting experiencing a staffing sho
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
The combination of forward-looking market insights will produce the industry’s most accurate view of worldwide air, hotel, and alternative accommodations bookings. January 12, 2023 – As travel trends continue to evolve, so have the lodging options available to travelers. From hotels to short-term rentals, travelers have more choices than ever.
Hilton has launched its 19th brand, Spark by Hilton, marking the company’s debut in the premium economy segment. Bill Duncan, global head, all suites and focused service brands, Hilton, told Hotel Business that the brand has been in the planning stage for about a year. “Hilton is always looking for opportunities to do two things: to work with customers potentially we haven’t worked with before and serve them no matter where they travel around the world, any trip occasion and any need; and also t
France: Accor and shipbuilding company Chantiers de l’Atlantique will launch the 220-metre-long Orient Express Silenseas in 2026. . Described as the “world’s largest sailing ship”, Orient Express Silenseas will feature 54 suites, two swimming pools, two restaurants, and a speakeasy bar. . Guests will be able to attend shows in the ship’s Amphitheatre-Cabaret, equipped with a private recording studio.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
In the modern business world, technology plays a crucial role in enabling hotels to operate efficiently and effectively. And when we say technology, a PMS (Property Management System) and POS (Point of Sale) system can be particularly useful tools for managing and organizing hotel operations, improving the guest experience, and enhancing financial management.
The American Hotel & Lodging Association (AHLA) has made two leadership additions to the association and its charitable giving affiliate. Anna Blue has been named president of the AHLA Foundation and Jacqueline Policastro has been appointed EVP, marketing and communications. “After a thorough search, we are proud to welcome Anna and Jacqueline to the foundation and AHLA teams,” said Chip Rogers, president/CEO, AHLA.
US: AKA has announced the opening of Hotel AKA Boston Common, housed in the former Kimpton Nine Zero. The acquisition of the property is a result of a joint venture between AKA and Electra America Hospitality Group (EAHG) and marks EAHG’s seventh property. In August last year, EAHG acquired and converted the 225-room Loews Boston Hotel into the Hotel AKA Back Bay, marking AKA’s entry into New England.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Shatterproof will honor Chris Nassetta , president/CEO, Hilton, at its fifth-annual Hospitality Heroes Reception at the Americas Lodging Investment Summit (ALIS) on Jan. 24 at the JW Marriott Los Angeles L.A. LIVE. Shatterproof is a national nonprofit organization dedicated to reversing the addiction crisis in the U.S., and Nassetta has been integral in uniting hospitality leaders to raise awareness and shatter the stigma surrounding addiction, according to the organization.
Worldwide: Guest loyalty technology platform Cendyn has named Jack Blaha as its CEO. Blaha has worked with several technology companies including Lone Wolf Technologies, PeopleAdmin, Aptean and more. He joins Cendyn most recently from Khoros where he also served as chief executive officer. Cendyn appoints Blaha following a year of mergers and acquisitions.
Table of Contents Introduction The hotel industry is a highly competitive market, and it’s vital for hotels to keep their variable costs low in order to remain profitable. Variable costs are those expenses that change with the number of occupied rooms. In this article, we will discuss what variable costs are, how they are calculated, and how they can be managed to increase profitability.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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