Sat.Apr 20, 2024 - Fri.Apr 26, 2024

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Luxury hotels and a ‘sense of place’: Brand identity and experiences

Hospitality Net

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand’s identity can elevate the hotel experience and create a unique sense of place.

Branding 231
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What Happened to the Trivago Guy?

Skift Blog

Skift Take: Will AI replace the Tim Williams (Trivago Guy) and William Shatner (the Priceline Negotiator) types? Could be. Trivago, meanwhile, is already testing a second AI-infused commercial.

Branding 341
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Sonesta Opens Signature Inn Winnemucca

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of the Signature Inn Winnemucca located in Winnemucca, Nevada. The 40-room, upper-economy hotel offers guests proximity to the Winnemucca Golf Course, Humboldt Museum, and the casinos, and is located close to Interstate 80. “The conversion of the Signature Inn Winnemucca, the latest of several Signature Inn properties expected to open this year, is part of the rapid growth of Sonesta’s portfolio,” said Keith Pie

Casinos 279
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Pier One Sydney Harbour opts for ‘relaxed’ approach in new seafood restaurant

Hotel Management

Pier One Sydney Harbour will open the doors of a new harbourside restaurant, Pier Dining, next week, on Wednesday May 1. Replacing The Gantry restaurant, Pier Dining will offer a seafood-driven menu in a relaxed and approachable setting. “For the past eight years, Pier One Sydney Harbour has led with fine-dining degustation and chef-selection menus,” said Pier One Sydney Harbour General Manager, Kim Mahaffy.

Dining 263
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Sales Coaching DNA: A Critical Component to Achieving Sales Team Excellence

Anthony Cole Training

DNA is a molecule called deoxyribonucleic acid, which contains the biological instructions that make each species unique. So, what makes up the very unique and coveted Sales DNA? Is there a genetic code for successful sales managers and if so, wouldn’t every company like to crack that code?

Sales 243
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Thousands of Canary Islands Residents Protest ‘Overtourism’

Skift Blog

Skift Take: Thousands of fed-up residents took to the streets of Tenerife. Activists want a new tourism model that puts locals first. But businesses seek sustained growth from a tourism sector that drives about a third of the local economy.

Tourism 329

More Trending

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AT Worthy Technology, Inc. Appoints Terence Ronson as Strategic Advisor to Bolster Digital Initiatives

Hospitality Net

AT Worthy Technology, Inc., renowned for its pioneering Digital Worthiness Rating system, proudly announces the appointment of Terence Ronson as Strategic Advisor. Ronson is celebrated for his impactful contributions to technology integration within the hospitality and senior living sectors.

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Exclusive: Hilton’s Luxury VP Candice D’Cruz on the balance between “opulence and approachability”

Hotel Management

Hilton’s recently appointed Vice President of Luxury Brands for Asia Pacific, Candice D’Cruz, is set to make her first appearance at AHICE Asia Pacific next week, speaking as part of a panel on What Global Customers Want – a deep dive into what the customers want now and into the next decade. Based in Singapore, D’Cruz is responsible for luxury brands, Waldorf Astoria Hotels and Resorts, LXR Hotels and Resorts and Conrad Hotels and Resorts, across Asia Pacific.

Resorts 147
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Venice Launches Tourist Entry Fee: 6 Facts to Know

Skift Blog

Skift Take: Venice is likely the first city to charge a fee to access its central area. Using entry fees, Venice is testing a system to manage tourist flows.

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Accor Releases Q1 2024 Results

Lodging

The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are trending positively, and the group has continued to manage its balance sheet in line with its commitments. Sébastien Bazin, chairman and CEO of Accor, said, “In this first quarter, marked by the group’s return in CAC 40, Accor once again delivered a solid performance, increasing revenue in all regions, notably in […]

Revenue 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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STR Weekly Insights: 7-13 April 2024

Hospitality Net

Similar to the previous week, U.S. hotel performance ending 13 April 2024 reflected an easy comparison to Easter last year and the impact of the solar eclipse. Revenue per available room (RevPAR) rose 5.8% driven by nearly equal gains in occupancy and average daily rate (ADR). However, the growth was not equally distributed across all days of the week.

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Trilogy Hotels appoints five leaders across commercial, distribution, HR and more

Hotel Management

Independent hotel management company, Trilogy Hotels, is expanding its team with the appointment of five experienced executives to its leadership team. Shaizeen Contractor has been appointed Chief Commercial Officer; Mardi Sparrow joins as Chief People Officer; Ben Salter has been named Director of Distribution and Systems; Josie Hungerford has been appointed Director of Growth; and Corporate Affairs and Amanda Warner takes up the role of Corporate Support Manager.

Revenue 147
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Skift Research Scraped 20,000 Google Hotel Listings: Here’s What We Found

Skift Blog

Skift Take: We web-scraped 20k+ hotels listed on Google across the U.S., Europe, Asia and Middle East to understand which online travel agencies and direct sites compete for bookings in Google's sponsored and organic listings.

Travel 331
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Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth

Lodging

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there were 6,065 projects with 702,990 rooms in the pipeline. This new all-time high represents a 9 percent year-over-year (YOY) increase in projects and a 7 percent YOY increase in rooms compared to last year. The details can be seen directly within the stages of the pipeline, which all saw YOY growth […] The post Lodging Econometrics: U.S.

Pipeline 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Pulsar Media launches custom generative AI tool to enhance multi-industry content creation

Hospitality Net

Pulsar Media, the Geneva-based agency specialized in corporate communications, crisis management, and thought leadership, today announced the launch of Typr, a unique generative AI tool designed to improve and accelerate content creation for communication professionals and thought leaders. Typr harnesses 15 years of multi-industry sector expertise , offering productivity enhancements for businesses.

Business 264
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Jerry Schwartz adds $25 million Leura Gardens Resort to burgeoning Blue Mountains network

Hotel Management

Schwartz Family Company has acquired Leura Gardens Resort in New South Wales’ Blue Mountains region for AU$25 million from the Elanor Hotel Accommodation Fund. As the 15th hotel in the Schwartz network, Leura Gardens Resort joins the company’s award-winning Fairmont Resort Blue Mountains and Leura Golf Club, all within a few minutes’ drive of each other, and strengthens its position as a premier leisure and conference provider in the region.

Resorts 147
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Wyndham Pushes Premium Strategy After Fending Off Choice’s Hostile Bid

Skift Blog

Skift Take: Wyndham wants to retain its stronghold in economy lodging while expanding into higher-end properties that generate larger franchise fees. The company saw a swift increase in development deal signings after rival Choice Hotels abandoned its hostile takeover attempt last month.

Hotels 321
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An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement

Lodging

A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need replacing, and at that point procurement will need to investigate the products in the ever-evolving bedding market. Given the variety of products in terms of price point and features, it’s best to start this exploration well before the warranty expires on the hotel’s current mattresses, advised David Wiles, director of Tempur […] Th

Marketing 264
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Construction Begins On Royal Caribbean’s First Royal Beach Club

Hospitality Net

Royal Caribbean International and The Bahamas marked the start of a new adventure today as the cruise line broke ground on Royal Beach Club Paradise Island, the 17-acre beach day experience on Paradise Island in Nassau, The Bahamas. The beginning of construction was celebrated on location, where Royal Caribbean Group President and CEO Jason Liberty and Royal Caribbean International President and CEO Michael Bayley were joined by The Bahamas’ Prime Minister Philip Davis and Deputy Prime Minister

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Elanor Hotels unveils luxury eco retreats within Parklands Resort Mudgee

Hotel Management

Elanor Hotels has expanded its regional accommodation offering with the recent launch of an eco-friendly and pet-friendly glamping experience, Mudgee Retreats. Located within the 30-acre Parklands Resort Mudgee – a 3.5-hour drive from Sydney – Mudgee Retreats encompasses 15 design-led canvas tents featuring luxurious four-poster king size beds, private ensuites and an outdoor deck.

Resorts 147
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AirAsia Group: Capital A Gets Set to Pull Its Airlines Into One Entity

Skift Blog

Skift Take: Two days ago, Tony Fernandes announced that he’s putting retirement aside for the next five years. On Thursday he announced AirAsia Move’s plans to be the biggest OTA in Southeast Asia and a day later, he’s talking about his ambition to position AirAsia as the largest low-cost airline group in Asia.

OTA 317
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Hilton Reports Q1 2024 Results

Lodging

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2024 results. Highlights from the first quarter include: The post Hilton Reports Q1 2024 Results appeared first on LODGING Magazine.

Marketing 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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The Balancing Act: The Symbiotic Relationship between Hotel Asset Management and Revenue Optimization

Hospitality Net

In a recent conversation I had with an asset manager who was underwriting a hotel in the metro Atlanta area, it was determined that for each incremental 50k of profit achieved, the hotel asset value went up approximately 600k. Imagine if your revenue team fully understood this.

Revenue 246
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5 Touchpoints You Can Automate to Save Time in Your Hotel

Refine

In the fast-paced world of hospitality, hoteliers often find themselves juggling multiple responsibilities. One way to streamline marketing efforts and improve overall efficiency is by automating some of your touchpoints with guests. The good news is that this is not difficult to do. By setting up intelligent triggers that automate specific actions, hotel managers, front The post 5 Touchpoints You Can Automate to Save Time in Your Hotel appeared first on Revfine.com.

Hotels 122
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Ferragamo’s Formula: Behind Portrait Milano’s Luxury Hotel Launch

Skift Blog

Skift Take: The Ferragamo family's Portrait Milano hotel has taken the Italian fashion capital by storm. It did so through its philosophy of "inclusive exclusivity," its celebrated pasta bianco dish, and some star-studded events. Is Naples, Venice, or Palermo next?

Events 313
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Driftwood Capital Secures Refinancing for Sheraton Park City Hotel

Lodging

PARK CITY, Utah—Driftwood Capital announced it secured $33 million in refinancing for the Sheraton Park City hotel in Park City, Utah, a 200-key hotel situated near ski trails, training facilities, and year-round outdoor amenities. Berkadia South Florida’s Managing Directors Michael Weinberg and Scott Wadler, along with their team members Alec Fox and Edmund Aramayo, arranged the five-year, fixed-rate CMBS loan through Goldman Sachs Bank USA. “The hotel, with its extensive meeting space co

Hotels 263
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Rosewood Hotel Group Unveils The Impact Trailblazers

Hospitality Net

Following the 2023 announcement of its sustainability and social impact roadmap Rosewood Impacts, Rosewood Hotel Group today unveils the Impact Trailblazers, six properties who are upleveling the portfolio’s sustainability and social responsibility successes and ambitions. The Impact Trailblazers, which include Rosewood Hong Kong, Rosewood Baha Mar, Rosewood São Paulo, Rosewood Phnom Penh, Rosewood Mayakoba, and Rosewood Phuket, are leading the charge towards creating a future where people and p

Hotels 246
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Hyatt survey reveals neurodivergent traveler needs

Hotel Business

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

Travel 111
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Emirates’ Chief on Dubai Flash Flood: ‘Our Response Was Far From Perfect’

Skift Blog

Skift Take: The Emirates President's honest assessment of the situation after Tuesday's record rainfall in Dubai indicates that the airline is determined to be better prepared for similar events in the future.

Events 316
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Red Roof Names Zack Garib As President; Fouad Malouf to Newly Created Position Of COO

Lodging

Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately. Gharib brings more than two decades of senior management experience in franchising, operations and brand management with companies such as Marriott, Vacasa, LaQuinta by Wyndham and Highgate Homes. He is widely regarded as a hospitality management innovator, having created and launched award-winning development, strategic planning and franchise operations p

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!