Sat.Nov 26, 2022 - Fri.Dec 02, 2022

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Sales Commandment #8: Thou Shalt Always Remember to Add Value

Anthony Cole Training

Are you following the Ten Commandments of Sales Success? Find out by watching our new series with Chief Growth Officer Mark Trinkle. Today, Mark will discuss Commandment #8: Thou Shalt Always Remember to Add Value.

Sales 297
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Leveraging Storytelling to Boost Marketing Success

Social Hospitality

Storytelling is the oldest form of human communication. In eras past, it’s how we passed down information from one generation to the next. Of course, today, we have so many forms of communication that storytelling is no longer the only way to get important messages across. However, storytelling is still here, even though we don’t require this method of communication to impart critical information anymore.

Market 162
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The 10 Best Holiday Office Party Games & How to Play Them

Social Tables

Planning an office party for the holidays is no easy feat. The event planner or planning team is in charge of organizing an event that is fun, festive, and affordable. You’re responsible for planning a party your coworkers will want to attend and, even more importantly, a party they’ll enjoy. Luckily, choosing the right office holiday party games can help guarantee that your seasonal shindig is a smashing success.

Events 158
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How Famous Hotels Promote Sustainability by Inspecting Their Septic Systems

Are Morch

In today’s world, sustainable practices make hotels stand out! According to research, the hospitality sector must cut its carbon emissions per room by more than 90% by 2050. This is required to guarantee that the growth predictions do not result in a comparable rise in carbon emissions. Today’s travelers, restaurant-goers, hotel guests, and shoppers are […].

Hotels 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How hotels can skip OTA pre-authorizations and go direct

eHotelier

Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here's what you need to know.

OTA 116
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OTO Development promotes Heath to VP, real estate

Hotel Business

Stewart W. Heath IV has been promoted to VP, real estate at OTO Development , part of the Johnson Group. In his new role, he is tasked with overseeing the hotelier’s team of real estate development professionals who specialize in market and site identification, feasibility, contract negotiations and entitlement management for new hospitality development and acquisition opportunities.

More Trending

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Tactics To Market Online Casinos And Drive Traffic

Are Morch

Just a few years back, playing casino games was among the popular bucket list ideas. Fast forward to 2022, and the online gaming industry has made this dream a reality. And the popularity of these games is yet to reach its peak. According to the data, the compound annual growth rate (CAGR) of the online […]. The post Tactics To Market Online Casinos And Drive Traffic appeared first on Are Morch, Digital Transformation Coach.

Casinos 147
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Increase your hotel’s revenue by focusing on guest experience

eHotelier

A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.

Revenue 111
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Hyatt to acquire Dream Hotel Group

Hotel Business

Hyatt Hotel Corporation and Dream Hotel Group have reached an agreement for a Hyatt affiliate to acquire Dream Hotel Group’s lifestyle hotel brand and management platform including the Dream Hotels, The Chatwal Hotels and Unscripted Hotels brands, with properties across the Americas, Europe and Asia. This asset-light acquisition will include a portfolio of 12 managed or franchised lifestyle hotels, with another 24 signed long-term management agreements for hotels expected to open in the future.

Closing 105
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How to Avoid Interruptions

STEINHART & ASSOCIATES

Interruptions plague hospitality salespeople because of who and what they are. When it comes to the sales personnel at a hotel, as a general rule salespeople have the following wonderful qualities: They are smart. They are well-groomed. They are well-educated. They are attractive. They have excellent anticipatory skills. They are terrific fun. Unfortunately these qualities can lead directly to interruptions.

Hiring 100
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hotel budgets: things to keep in mind when budgeting for 2023

STAAH

With the industry still recovering from the pandemic and inflation impacting both revenues and operational costs, what should budget 2023 consider? The unprecedented volatility has made the task of budgeting for 2023 daunting. Demand is fluctuating, supply costs are rising, and historical trends are not as reliable. Yet, budgeting is an opportunity to engage different teams across your business, realign goals and work together towards shared financial goals.

Revenue 94
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In their own words: Understanding different hotel stakeholders’ revenue management needs

eHotelier

Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.

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Getting a seat at the table in D.C.

Hotel Business

By Alex Kirkwood. The pandemic challenged CEOs in all industries to get creative. As one of 16 recent Vistage Impact Award Recipients honored for pivoting and succeeding during COVID, I had the opportunity to join my fellow award winners to participate in a policy briefing session with the U.S. Chamber of Commerce. The meeting was designed to share the challenges affecting small and medium-sized businesses post-pandemic with Washington DC lawmakers.

Hiring 103
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Introducing our latest payment processing solution – roomMaster Payments

Inn Quest

The latest technological advancements are reshaping the travel and tourism industry globally at a rapid pace. Modern, tech-based solutions are facilitating businesses in the hospitality industry to streamline their operations, boost productivity and enhance the overall guest experience – all at a cost-effective rate. One such facet of business that has seen phenomenal growth in recent years is how payments are processed.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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ResortPass raises $26m, appoints CEO

Boutique Hotel News

US: ResortPass, which offers day access to luxury hotels and resorts, has raised $26 million in Series B funding and appointed Michael Wolf as CEO. The Series B funding was co-led by Declaration Partners and 14W, with existing lead investor CRV participating, along with new partners William Morris Endeavor, Gwyneth Paltrow, Jessica Alba and Brian Kelly (also known as The Points Guy).

Scale 83
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The first impression counts: What to do to improve guest satisfaction

eHotelier

There is an old saying that goes: feed man’s senses, and you will make them the happiest man alive. To make a good impression on your guests, focusing on satisfying their senses is an essential step to making your hotel unforgettable.

Hotels 111
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Marriott International adds three all-inclusives in Mexico

Hotel Business

All-Inclusive by Marriott Bonvoy has signed three all-inclusive luxury resorts in Mexico with international developer, AB Living Group. The three properties are: Almare, a Luxury Collection All-Inclusive Resort, Isla Mujeres, opening in 2024. JW Marriott All-Inclusive Costa Mujeres, opening in 2026. W All-Inclusive Costa Mujeres, opening in 2026. “Working with the most prominent brand in hospitality is exactly the vision for AB Living,” said Alejandro Bataller, VP, AB Living.

Resorts 98
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The Main Benefits of Using Hotel Inventory Management Software

Hotelogix

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Who are the best hotel consulting firms?

SiteMinder

Most hotels do not need a TV-show inspired ‘hotel inspector’ on their doorstep to transform their operations, but hotel leaders everywhere require help sometimes, even industry veterans. When it comes to running your own hotel business, it can be a daunting task to decide whose advice to trust. With a few hotel consulting firms competing for attention and, indeed, business, there are a few factors hotel owners and operators should consider in their selection process.

Hotels 59
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Customer feedback on hospitality experiences: 5 best practices

eHotelier

Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.

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Red Roof Inn Reading opens

Hotel Business

Red Roof has opened the Red Roof Inn Reading in Reading, PA. The 80-room property offers WiFi, two on-site restaurants including Legends and Legends Live, a seasonal outdoor pool, an on-site ATM and coin laundry. All rooms include a hair dryer, microwave and refrigerator. The hotel is located off of PA-12 and US-222 BUS giving guests access to several nearby attractions.

Closing 98
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SIRO One Za’abeel to launch in Dubai next year

Boutique Hotel News

UAE: Kerzner International has announced the first SIRO hotel will launch in Dubai’s One Za’abeel development in Q4 2023. SIRO is an immersive lifestyle and fitness brand offering tailored programs and treatments developed by specialists in fitness, mental health, nutrition and sleep. British-Somali professional boxer Ramla Ali joins A.C. Milan and British Olympic swimmer Adam Peaty, who will each play a role in the development of SIRO.

Retail 59
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Hotel room cleaning: Tips & tricks to get it right at your property

SiteMinder

First impressions really matter—making room cleaning one of the most important aspects of a hotel’s daily operations. The moments after a guest opens the door to their room are crucial: any mistakes here are bound to make it into their review, or worse still, lead someone who otherwise would not have reviewed, to leaving a negative review. So how can you avoid costly slip-ups and instead become known for outstanding cleanliness?

Hotels 59
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Is Your Tech Stacked Against You?

TravelNet

On October 13, 2022, Shelley Warsaw, Partnership Manager at TravelNet Solutions, sat down with Lino Maldonado, President at BeHome247 , and Scott Seay, Chief Strategy Officer at VTrips , to discuss the building blocks necessary to scale your vacation rental business. Lino and Scott have led tenured careers in vacation rental management. Both have felt the pains of disparent systems and processes and the gains of collaborating with the right technology to eliminate those everyday issues.

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Quorum adds two California properties to portfolio

Hotel Business

Quorum Hotels & Resorts, a California and Texas-based hotel management company, has added to its growing hotel management portfolio with two coastal California properties—Inn at the Pier Pismo Beach and Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. A 2022 addition to the Tapestry Collection by Hilton, the historic Hotel Virginia Santa Barbara completed a full property renovation and rebrand in August, honoring its Spanish Colonial roots through design.

Resorts 59
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Cadogan acquires The Draycott Hotel

Boutique Hotel News

UK: The Draycott Hotel in Chelsea, London, has been acquired by Cadogan to be operated by Iconic Luxury Hotels. Formerly owned by Draycott Holdings Ltd and managed by Mantis Collection, the property currently has 35 bedrooms and suites. The existing owners and management team will continue to operate the hotel until 5 January 2023, the its operation and staff will be transferred to Iconic Luxury Hotels (ILH).

Hotels 59
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Mandarin Oriental announces a new luxury hotel project in Kuwait

eHotelier

Mandarin Oriental Hotel Group has announced today that it will manage a luxury hotel in Kuwait, projected to open in 2028. The hotel will be located in the heart of the financial district of Kuwait City and will bring a new standard of luxury and elegance to the destination.

Hotels 52
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Quels avis ont laissé vos clients ces derniers mois ?

Experience Hotel

86% : c’est le pourcentage de personnes qui consultent les avis clients avant de choisir leur hôtel, que ce soit sur des sites de réservation en ligne, sur Google ou TripAdvisor. Il faut également savoir que les avis se placent en 3ème position dans les critères de sélection d’un hôtel. Experience fait le point sur les tendances 2022 en termes de commentaires et avis clients dans le secteur de l’hôtellerie française.

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Hospitality Lodging Systems adds two AmeriVu properties

Hotel Business

Atlanta-based Hospitality Lodging Systems (HLS) has added two AmeriVu brand hotels to its portfolio—a 61-room former Fairfield Inn in Grand Forks, ND and an 80-room former Super 8 in Aberdeen, NC, about 37 miles west of Fayetteville. There are now 23 AmeriVu properties in operation in nine states. “In today’s uncertain economy and recovering hotel environment, hotel owners want lower costs, higher profits, and more peace of mind,” said Doug Collins, chairman/CEO, HLS.

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Dakota Hotels selects Shiji to power UK portfolio

Boutique Hotel News

UK: Luxury lifestyle brand Dakota Hotels has selected Shiji to power the group’s point-of-sale (POS) and property management system (PMS) across its UK portfolio. Dakota Hotels has five properties across the UK with sites in Edinburgh, Glasgow, Leeds and Manchester. . Beginning January next year, the group will implement Shiji’s Infrasys (POS) and the Shiji Enterprise Platform (PMS) at all five properties to be completed by March 2023. .

Retail 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!