Skift Blog
JUNE 29, 2023
Skift Take: Maybe hotels should focus first on the basics, like getting on the cloud and ditching cable TV. But having fun products like robots is, at the very least, good for marketing.
Hotel Management
JUNE 28, 2023
Marriott International is investing in hospitality education and developing its teams of the future with the launch of an apprenticeship-style program through the International College of Management Sydney (ICMS). The four-year hotel degree program will give hospitality students from ICMS the opportunity to work at numerous Marriott properties, and each year a High School graduate will be offered a spot on the program.
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Lodging
JUNE 29, 2023
The bleisure travel trend, the new normal and updated technology were major points of emphasis during the opening panel discussion at the inaugural Hospitality Show in Las Vegas as executives discussed how today’s customers are changing and expectations have shifted. John Murray, president/CEO, Sonesta International Hotels; Leslie Hale, president/CEO, RLJ Lodging Trust; and Jay Caiafa, COO, IHG, discussed the aforementioned topics and more during a panel entitled “The Demand Generation: Asking F
Hospitality Net
JUNE 30, 2023
In Frederik Backman’s New York Times best-selling book, “A Man Called Ove”, the first chapter is aptly titled, “A man called Ove buys a computer that is not a computer.” In those first few pages, readers are introduced to fifty-nine-year-old Ove, a decidedly grumpy and impatient man who ventures into a tech store on a mission to buy a computer. He mistakenly asks the young sales associate for an ‘O-Pad’.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
JUNE 30, 2023
Skift Take: There are so many ways travel could benefit from generative AI, but there's a lot of data cleanup and investment that needs to happen first.
Hotel Management
JUNE 26, 2023
Luxury Gold Coast hotel Sheraton Grand Mirage Resort has been sold for AU$192 million in a joint purchase by the Karedis and Laundy families. The hotel was sold by Australian Wattle Development Pty Ltd – which is 50% owned by The Star Entertainment Group with Chow Tai Fook Enterprises and Far East Consortium as consortium partners – for AU$52 million more than the AU$140 million the business paid for the property back in January 2017.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
JUNE 28, 2023
Booking.com, one of the world’s leading digital travel platforms, has announced its new AI Trip Planner, which will launch in beta to a selection of US travelers in the company’s app on June 28. Built upon the foundation of Booking.com’s existing machine learning models that recommend destination and accommodation options to millions of travelers on the platform every day, the AI Trip Planner is also partially powered by large language model (LLM) technology from OpenAI’s ChatGPT API to create a
Skift Blog
JUNE 29, 2023
Skift Take: The 24 weekly commercial flights between the U.S. and China, compared to an estimated 350 flights before the pandemic, speak volumes about the relations between the two countries.
Hotel Management
JUNE 27, 2023
Singapore Airlines has been named World’s Best Airline in the 2023 Skytrax World Airline Awards, the fifth time it has won this prestigious accolade. Singapore Airlines took the top spot in four categories at this year’s Skytrax awards, including Best First Class Airline, Best First Class Comfort Amenities, and Best Airline in Asia. Singapore Airlines’ low-cost subsidiary Scoot was named Best Long Haul Low-cost Airline and ranked second in the World’s Best Low-cost Airlines category.
Lodging
JUNE 26, 2023
PHILADELPHIA – Real estate and hospitality management company HHM Hotels announced Echelon Luxury & Lifestyle, a new business division formed to support independent owners and investors in driving maximum revenue, value, and optimal profitability for independent and independent-inspired brands. Echelon aims to leverage consumer insights and preferences to deliver best-in-class service while creating guest loyalty, in turn, allowing for the highest-possible margins for owners.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
JUNE 30, 2023
ZEL, the new hotel brand between Meliá Hotels International and tennis player Rafael Nadal, has announced the grand opening of its first location ZEL Mallorca. The hotel celebrated with a fiesta attended by a host of famous faces to kick off the collaboration between Rafael Nadal and Meliá Hotels International. Both Nadal and Gabriel Escarrer, Chairman and CEO of Meliá Hotels International, were in attendance to welcome more than three hundred guests and enjoyed a memorable Mediterranean evening
Skift Blog
JUNE 29, 2023
Skift Take: Airbnb CEO Brian Chesky is heading back to Skift Global Forum for the third consecutive year - and we can’t wait to hear all the big product changes coming for the company’s AI-driven future.
Hotel Management
JUNE 27, 2023
Global hospitality group Accor is anticipating 2023 RevPAR growth of 15-20% on last year and has unveiled an EBITDA target of between €920 million and €960 million. Speaking at a Capital Markets Day, held at the Group’s head office on Tuesday, Accor Chairman and Chief Executive Officer, Sébastien Bazin, said the business is taking advantage of the strengths of the two new divisions created in January 2023.
Lodging
JUNE 30, 2023
LAS VEGAS—The American Hotel & Lodging Association announced its 2023 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during presentations at The Hospitality Show at The Venetian Resort Las Vegas. AHLA’s 2023 General Managers of the Year are: General managers received their awards during the General Managers Summit at The Hospitality Show.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
JUNE 29, 2023
The Hospitality Industry Technology Exposition and Conference (HITEC®) celebrated its return to Toronto hosting over 4,500 attendees at the Metro Toronto Convention Center from June 26-29. Produced by Hospitality Financial and Technology Professionals (HFTP®) for more than 50 years, the event showcases the industry’s latest technology innovations from over 325 exhibitors and provides a top-notch education program with dozens of specialty topic and general sessions.
Skift Blog
JUNE 29, 2023
Skift Take: In the face of escalating tourism competition across Southeast Asia, Philippines is diving headfirst into the notion that love is what makes the world go around. The archipelago is wholeheartedly capitalizing on this powerful sentiment to propel its tourism sector to new heights.
Hotel Management
JUNE 29, 2023
Australia’s boutique hotel market is booming amid increased demand for unique and personalised stays. According to a new report by CBRE Viewpoint, “the tables have turned” on the boutique sector which had previously stuggled to match the high performance of the traditional ‘big box’ offering. CBRE’s market analysis found that boutique properties have outperformed ‘big box’ international hotels on occupancy levels, Average Daily Rate (ADR) and Revenue Per Available Room (RevPar)
Anthony Cole Training
JUNE 30, 2023
How should you coach your salespeople on how to respond to rate reduction requests from clients? Share this article or the information you've learned from it with them. These three immutable truths will help guide them to the best response.
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Hospitality Net
JUNE 27, 2023
In the old times, Americans typically tip 15 – 20% of the pre-tax bill in sit-down restaurants with wait staff. For hotel room service, tipping 10% is expected if gratuity is already included; otherwise, 20% or more should be added.
Skift Blog
JUNE 27, 2023
Skift Take: Advanced AI is expected to allow travel companies to provide a higher level of personalization than ever, and there's big value in that.
Hotel Management
JUNE 29, 2023
The search is on to uncover the best people and properties in the business of accommodation in the 2023 HM Awards. Nominations for the 2023 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, open on Saturday July 1, 2023. Submit a nomination for the 2023 HM Awards here. Over the next two months, before nominations close on August 30, you will have the opportunity to put forward your best properties, teams and individuals across the Australia, New Zealand and South
Are Morch
JUNE 26, 2023
Introduction Travelers today may use a wide range of online resources to help them with their hotel booking process thanks to the development of the internet. Google stands out as a trustworthy and practical platform that streamlines the procedure from beginning to end among these providers. You can easily find, compare, and book hotels that […] The post The Ultimate Guide to Using Google for Hotel Bookings appeared first on Are Morch, Digital Transformation Coach.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
JUNE 26, 2023
AUSTIN, TEXAS, USA (June 26, 2023) — Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce the Digital Horizons 360 Symposium, a one-day event in Mallorca, Spain aimed at fostering a collaborative environment for the advancement of hospitality technology in Europe. As an exclusive, invitation-only event, the symposium will bring together thought leaders and industry stakeholders from various segments for dynamic interaction and networking.
Skift Blog
JUNE 28, 2023
Skift Take: Hotel executives admit they're late to the party when it comes to adopting technology. Now, they're trying to figure out the basics and adopt innovations all at the same time.
Hotel Management
JUNE 27, 2023
It’s time to hold your tiny traveller closer, VANITY GROUP has introduced its Little Luxuries: Hotel Amenities for Kids Collections. Specially designed for little guests with big expectations all around the world, VANITY GROUP continues to solidify itself as a world leader in luxury guest cosmetics. The VANITY GROUP beauty parade extends joy to the entire family with two exclusive collections to select from by Australian owned personal care brand, APPELLES and Italian made skincare by Cocci Nell
Hotel Financial Coach Blog
JUNE 28, 2023
Click on image to learn more The Prosperous Hotelier Book – Designed With Six Sections To Deepen Your Learning and Enhance Your Understanding Purchase on Amazon in paperback, hardcover or Kindle format at [link] Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
JUNE 30, 2023
The Ritz-Carlton, part of Marriott Bonvoy’s portfolio of 31 exceptional hotel brands, announces the opening of The Ritz-Carlton, Fukuoka on the island of Kyushu in Southern Japan. Rising above Fukuoka, the luxury hotel is situated within the 111-meter main tower of Fukuoka Daimyo Garden City, the tallest urban lifestyle complex in the city’s core commercial district.
Skift Blog
JUNE 25, 2023
Skift Take: Investor Stephen Chan has co-created numerous stand-alone boutique hotels, including a high-end hostel. But crafting a new playbook for each property is time-consuming. Can his team master the art of master-branding?
Hotel Management
JUNE 27, 2023
Opportunities abound in hotel development across the Asia Pacific with many groups reporting strong interest in white-label management and franchising partnerships. Here, Wyndham Hotels and Resorts, Vice President of Business Development SEAPR, Matt Holmes, discusses the challenges and opportunities in the market. Persistent interest rate hikes have a knock-on effect on the construction of new hotels as cost of debt for hotel developers and would-be buyers has increased significantly.
Hotel Financial Coach Blog
JUNE 25, 2023
Click on image to learn more Hospitality Financial Leadership – Every Line Needs an Owner Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hosp
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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