Sat.Aug 19, 2023 - Fri.Aug 25, 2023

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Generative AI Could Be the End of OTAs

Hospitality Tech

In the months since ChatGPT was released, average monthly searches for top OTA brands have dropped in half, demonstrating a declining interest in their brands and presenting hoteliers with an unprecedented opportunity to capitalize on a new direct bo

OTA 98
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Leaders of tomorrow: Q&A with Taylor O’Brien, JLL Hotels and Hospitality

Hotel Management

JLL Hotels and Hospitality Associate – Investment Sales, Taylor O’Brien, spoke to HM about finding her feet in the hotel industry, inspiring leaders, and the importance of technology in the future of hotels. Tell me about how you got started in the industry and a bit about your current role. My entry into the world of hotels and hospitality began with my longstanding interest in real estate, which later led me to the opportunity of combining both my professional aspirations to work in commercial

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Sustainability for Hotels - The Impact on Profitability

Hospitality Net

Nowadays, we see sustainability touted across trade publication headlines and social media. But beyond the buzzword, what does sustainability actually mean, in practical terms, for your hotel? Why does sustainability in travel matter so much now – more than ever – to consumers? Most importantly, how can hotels ensure that they are upholding sustainability standards and effectively communicating them to stakeholders and customers?

Consumer 246
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Business Travel Survey: Costly Mistakes to Avoid and More ‘Blended Travel’

Skift Blog

Skift Take: Companies looking to reduce the rising costs of business travel would do well to evaluate their reporting systems, to avoid the risks associated with paper-based processes.

Business 246
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Deepening Relationships with Transformative Branch Conversations

Anthony Cole Training

Some would say that these are unprecedented times in banking. Perhaps the individuals most impacted, and possibly most unprepared, are retail bankers, at the frontline of client changing preferences, digital options and increasing expectations. For a banking leader, it is an important time to have a strong focus on sales team motivation. Here are a few things we would recommend to help your frontline retail banking team continue to grow and deepen current client relationships.

Retail 156
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JLL Hotels CEO Perez-Alvarado joins Accor as Group Chief Strategy Officer

Hotel Management

JLL Hotels and Hospitality ‘s popular Global CEO Gilda Perez-Alvarado is departing the organisation to join Accor as the chain’s Group Chief Strategy Officer. Perez-Alvarado will assuming the role on 01 October 2023 and will be a member of the group’s Management Board, based in Paris, overseeing global strategy, relations with hotel owners, and strategic partnerships.

More Trending

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North Korea’s State Airline Permitted to Resume Flights to China

Skift Blog

Skift Take: Beijing allowing Air Koryo to resume flights to China is another big step in the country easing its enormously strict Covid measures and a major boon for one of its largest trading partners.

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How to Achieve Guest Satisfaction in the Hotel Industry – 7 Easy Tips!

Are Morch

When running a hotel, one of the critical factors that can make or break your business is the hotel guest experience. Providing guests with a memorable and enjoyable stay can lead to repeat bookings, positive reviews, and word-of-mouth recommendations. Any successful hospitality industry professional can swear by the importance of guest experience in the hotel […] The post How to Achieve Guest Satisfaction in the Hotel Industry – 7 Easy Tips!

Hotels 130
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Cathay Pacific partners with Ovolo to bring plant-based dining to the sky

Hotel Management

Cathay Pacific is bringing customers a new contemporary range of plant-based dishes developed in collaboration with leading Hong Kong-based plant-forward restaurant, VEDA by Ovolo. This innovative partnership further enhances the wellness dining options available to customers when they fly with Cathay Pacific. Customers travelling in Premium Economy and Economy class on selected long-haul flights departing from Hong Kong can now enjoy a huge variety of tantalising, thoughtfully crafted plant-for

Dining 130
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Don’t Fake the Personal Touch

Hospitality Net

One of the most powerful customer service and CX tactics is personalization. We interviewed more than 1,000 consumers for our CX research, and 71% said a personalized experience is important to them. When personalization is used correctly, customers feel as if you recognize them. Using their name, remembering their past purchases, their buying patterns, and more can build confidence and trust.

Consumer 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Ask Skift: Are Low-Cost Carriers Always Cheaper?

Skift Blog

Skift Take: Travelers have increasingly turned to low-cost airlines in recent years in the hopes of finding less expensive ways to fly, but are they really saving money? Here's what we found on the matter.

Travel 246
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The Prosperous Hotelier Book – A Bit About David

Hotel Financial Coach Blog

Click on image to learn more The Prosperous Hotelier Book A Bit About David My Editor Chris Nelson – Asks the Coach Some Questions Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asse

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Exclusive video: inside Four Seasons Resort Jackson Hole, one of America’s most luxurious alpine hotels

Hotel Management

Over the past 20 years, Four Seasons Resort and Residences Jackson Hole in Wyoming has firmly been one of America’s best alpine hotels, thanks to its location in the heart of Teton Village, the ski concierge offering in the winter months, its guided tours in Grand Teton National Park throughout the summer and the luxurious attention to detail right across the property.

Resorts 130
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Canopy by Hilton makes its debut in the south of France

Hospitality Net

Canopy by Hilton Cannes has opened its doors to guests from around the world. With panoramic views over the Mediterranean from one of the city’s best rooftop terraces, interiors designed by acclaimed designer Ramy Fischer and a relaxing swimming pool that flows from indoor to outdoor, the hotel is set to be the new key feature in Cannes. This opening marks Hilton’s entry into the city and is the latest addition to the growing portfolio of Canopy by Hilton properties across Europe.

Hotels 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotel Brand Selina’s Wild Ride as a Penny Stock: Here’s What We Know

Skift Blog

Skift Take: Selina's stock price stabilized on Monday after a sharp drop to an all-time low on Friday. The chain of premium hostels and coworking spots is taking steps to escape penny-stock status.

Branding 246
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The Finest Hotels in the Bahamas for Every Budget

Are Morch

As the gentle caress of turquoise waves plays a soothing melody upon pristine white sand beaches, the Bahamas emerges as a tropical haven that beckons travelers from around the globe. Beyond its postcard-worthy beauty, this archipelago is a tapestry woven with vibrant culture, captivating marine life, and a range of accommodations that span from the […] The post The Finest Hotels in the Bahamas for Every Budget appeared first on Are Morch, Digital Transformation Coach.

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Exclusive video: Marriott eyes massive Moxy expansion as brand’s first Australian hotel opens

Hotel Management

Marriott’s uber-cool Moxy Hotels brand is set to go from strength to strength in Australia and New Zealand over the coming years, with six more properties set to open, HM can reveal. Speaking exclusively to HM on camera at the opening of the Moxy Sydney Airport hotel this week (Aug 22), Marriott International’s Area Vice President for Australia, New Zealand and the Pacific, Sean Hunt, said it was an exciting time for the brand down under, with the debut of the first Moxy signalling an exciting n

Hotels 130
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Capstone Hotel Management secures management of Portage Resort in NZ’s Marlborough Sounds

Hospitality Net

New Zealand owned Capstone Hotel Management is pleased to announce it has been appointed as the new management company for Portage Resort (most recently The Portage Hotel) as of 1stAugust 2023.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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American Airlines Sues Skiplagged, Alleging False Savings Promises and Deceptive Practices

Skift Blog

Skift Take: How long will it be before American Airlines' flight content gets removed from Skiplagged? Hint: Southwest sued and its flights are gone.

Travel 246
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8 Things to Know About Bringing Alcohol on Airplanes

Hotels by Day

Stiff drinks at 35,000 feet? Many passengers want to know the rules on bringing alcohol onboard. We break down the need-to-knows for carry-on, checked bags, opened bottles, drinking your own mini-bar, and how international flight policies differ. You’ll be a pro at transporting and enjoying alcohol at altitude when we’re done. Alcohol in Carry-On Bags […] The post 8 Things to Know About Bringing Alcohol on Airplanes appeared first on HotelsByDay.

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Triple threat: 2022 HM Awards Hotel Chef of the Year reflects on trio of wins

Hotel Management

The countdown is on to the 2023 HM Awards , with nominations now open to determine the top properties, people and projects in the region. HM caught up with The Rees Hotel Queenstown Executive Chef, Corey Hume, who has claimed the top award for Hotel Chef for the last three years running, to hear about his experience and advice for those entering. Do you feel that the award helped raise your profile within the industry?

Hotels 130
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How Food & Beverage Can Elevate The Overall Resort Experience

Hospitality Net

Over are the days of hotel restaurants existing as a last-minute option for travelers. Today, hotels operate full-scale culinary experiences ranging from grab-and-go markets to five-star dining, and even immersive events that truly put them on the map as a destination for epicureans.

Scale 246
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Marriott Launches India’s First-Ever Co-Branded Hotel Credit Card

Skift Blog

Skift Take: Marriott is poised to gain a significant early advantage in a nation where credit card payments enjoy widespread popularity. This strategic move is set to provide added momentum to the hotel chain's ambitious target of expanding to 250 hotels by 2025.

Branding 246
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Canopy by Hilton Cannes Hotel Opens on the French Riviera

Hotel News Resource

Canopy by Hilton Cannes has opened with panoramic views over the Mediterranean from one of the city’s best rooftop terraces, interiors designed by designer Ramy Fischer and a swimming pool that flows from indoor to outdoor.

Hotels 98
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Victoria’s leading hotels recognised at Accommodation Awards

Hotel Management

Victoria’s top accommodation providers and venue staff have been honoured at the 2023 Victorian Accommodation Awards for Excellence , held in Melbourne last week (Aug 17). Hosted by the Accommodation Association (AA), a record 350 venue and individual nominations resulted in a record crowd of 1,000 hoteliers, suppliers to industry and broader Victorian hospitality and tourism sector industry stakeholders, including Minister for Tourism, Sport and Major Events, Steve Dimopoulos and Shadow Minist

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Hotel Verte, Warsaw, Autograph Collection, Selects ASSA ABLOY Global Solutions for Mobile Access-enabled Security Technology

Hospitality Net

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful adoption of VingCard Allure door lock panels featuring Mobile Access activation by Hotel Verte, Warsaw, Autograph Collection. Situated within an 18th century palace in the heart of Warsaw, Hotel Verte by leveraging ASSA ABLOY Global Solutions technology can now achieve its goals of simultaneously ensuring high-level security while still maintaining heightened

Hotels 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Omni Hotels Knows it’s Tiny. Here’s How it Thinks it Can Compete with Global Giants

Skift Blog

Skift Take: The global hotel groups talk like they're going to inherit the earth. So how can a small brand like Omni thrive? In his first major interview as its new president, Kurt Alexander outlines his plan.

Branding 246
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Survey: Business travel jumps 46% compared to pre-pandemic

Hotel Business

Despite rocky economic conditions and pressures within organizations to cut down on travel costs, business travel is making an unexpected and robust comeback. According to Capterra’s 2023 Travel Survey , 46% of business travelers report going on more trips than before the pandemic—on average, they travel six times a year, with trips lasting about three days.

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SEQ Tourism Development Opportunity, Caboolture Queensland

Hotel Management

Expressions of interest are being sought for a prime land development site to establish a landmark food, agribusiness and/or nature-based tourism project in South East Queensland’s commercial hotspot. A pristine 45ha expanse of rural land is available for development in Caboolture, one of Moreton Bay’s Principal Activity Centres, just a short distance from the Caboolture CBD and Caboolture Railway Station and located 30 minutes north of Brisbane Domestic and International airports, with easy acc

Tourism 130
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How to promote team empowerment through servant leadership theory

Hospitality Net

Leaders who prioritize meeting the needs of their subordinates over their own or the organization’s are practicing servant leadership theory. Putting people ahead of power is not the usual leadership paradigm most of us are accustomed to, and yet, research is beginning to show that amazing things can happen when leaders decide to make serving their team a priority.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!