Social Hospitality

SEPTEMBER 20, 2023

Marketing is an intricate dance between businesses and consumers, where success often hinges on understanding and influencing human behavior. Psychology plays a pivotal role in this dynamic, as it enables marketers to delve into the minds of their target audience, tap into their emotions, and drive desired actions. In this article, we will explore the most effective ways to use psychology in marketing and how businesses can leverage these insights to create more compelling and successful marketi

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Market Marketing Consumer Market Research 278

Skift Blog

SEPTEMBER 17, 2023

Skift Take: When it comes to airline loyalty, if everyone is "elite" no one is. As Delta rebalances its loyalty program, customers need to remember it is a business in the service of shareholders. I'm surprised it has taken this long for programs to arrive at this revenue-driven conclusion.

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Revenue Business Services Travel 329

Hotel Management

SEPTEMBER 20, 2023

Victoria’s accommodation providers are breathing a sigh of relief following a government announcement on Wednesday that its proposed controversial ‘bed tax’ will not apply to hotels and pubs offering accommodation. Accommodation Australia (AA) has welcomed the announcement saying that regulated accommodation providers will not be targeted by the Short Stay Levy.

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Accommodation General Manager Hotels Management 278

Anthony Cole Training

SEPTEMBER 22, 2023

Years ago, one of the lead execs from our client KeyBank shared an article called, “What it takes to be a Coach”. It began with: You must understand the game.

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Sales 273

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

SEPTEMBER 22, 2023

Nestled on the soft sands of Mai Khao Beach on the island’s northwest shore, this chic resort invites couples, families and groups to explore the wonders of Southern Thailand.

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Resorts 278

Skift Blog

SEPTEMBER 22, 2023

Skift Take: Outpacing recovery in economy cabin, business cabin revenues have surpassed pre-pandemic highs despite the slow return of business travelers globally.

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Revenue Business Travel 328

Are Morch

SEPTEMBER 17, 2023

In today’s digital age, hotels face new challenges in keeping their cherished guests coming back for more. With the internet’s vast options and changing customer preferences, hotels need to adapt and find innovative ways to maintain customer loyalty. This blog will explore straightforward strategies that hotels can use to ensure that their loyal guests remain […] The post How to Retain Your Hotel’s Loyal Customers in the Digital Era appeared first on Are Morch, Digital Tr

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Hotels 162

Hospitality Net

SEPTEMBER 22, 2023

The Sheraton Waikiki is celebrating the completion of a multi-year, $200 million room renovation at its oceanfront resort along the famed Waikiki Beach. With breathtaking views of Diamond Head and Waikiki, Sheraton Waikiki sets the scene by the sea and is an ideal home base for travelers visiting Oahu.

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Resorts Travel 264

Skift Blog

SEPTEMBER 17, 2023

Skift Take: The U.S. is still experiencing a significant pilot shortage despite the boom in air travel this year. Ask Skift explains why.

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Travel 341

Hotel Management

SEPTEMBER 20, 2023

W Brisbane welcomes new recruits W Brisbane has made three appointments across the hotel’s managerial, food and beverage and spa teams. Michael Clarke Michael Clarke takes up the role of Hotel Manager, John Kennedy has been appointed Executive Chef, while Yumi Kwan has been named Spa Manager. “We’re thrilled to welcome a new wave of internationally experienced senior talent to the hotel,” W Brisbane General Manager, Haldon Philp.

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General Manager Resorts Management Sales 147

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Are Morch

SEPTEMBER 19, 2023

The hotel industry has been continuously acknowledged for its unwavering dedication to providing excellent client service. After seeing big data and analytics in the hospitality sector, you might be wondering right now if using big data in the hospitality sector is advantageous. Is your spending profitable? Let’s look at it. The hospitality sector, particularly hotels, […] The post How Big Data And Analytics Are Changing Hotels And The Hospitality Industry appeared first on Are Morc

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Hospitality Hotels Services 147

Hospitality Net

SEPTEMBER 21, 2023

Mews, the industry-leading hospitality cloud, has released its new report into hospitality’s performance in the summer of 2023. The report, called the Mews Data Snap, also compares this year’s data to summer 2022 to see how the industry is changing.

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Upsell Hospitality 246

Skift Blog

SEPTEMBER 21, 2023

Skift Take: A Skift scoop: Hilton told hotel owners it was changing policy to ensure mandatory resort fees are displayed upfront on all its sites and apps. The move follows Marriott and Hyatt's similar steps this year.

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Resorts Hotels 306

Hotel Management

SEPTEMBER 19, 2023

Located a short drive from the picturesque town of Aspen in Colorado, the Snowmass Ski Area is one of America’s most popular alpine playgrounds, thanks to its offering of sensational runs for both beginners and experts alike. In the Snowmass Ski Area, expect 4,406 vertical feet, 3,342 acres of terrain, 98 trails, 21 chairlifts and access to your choice of cruisers, glades, steeps, terrain parks and halfpipes.

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General Manager Dining Resorts Management 147

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Financial Coach Blog

SEPTEMBER 17, 2023

Introduction to the Principles – The Matching Principle Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post Introduction to the Principles – The Matching Principle first appeared on Hotel Financial Coach

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Services Hospitality Hotels Revenue Management 147

Hospitality Net

SEPTEMBER 22, 2023

Ideally located on the doorstep of the Central Business District, Hyatt House South Melbourne will offer guests everything they need for short or long-term stays.

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Business Hotels 276

Skift Blog

SEPTEMBER 22, 2023

Skift Take: This is might be called Booking Holdings statement of objections to the EC’s statement of objections to the eTraveli deal. This dust-up is heading for the courts.

Travel 297

Travel 297

Hotel Management

SEPTEMBER 20, 2023

Australia’s hotel industry has welcomed 20,000 new rooms and more than 200 hotels since the end of 2020, signalling a revival in construction in the wake of the pandemic. “We’ve had 206 hotels open across Australia in the last three years,” said Accommodation Australia CEO Michael Johnson. “In Sydney the opening of the long-awaited W Hotel next month will be the 34th hotel to open since 2020.

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Accommodation Construction Hotels Occupancy 147

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Branding

Hotel Financial Coach Blog

SEPTEMBER 20, 2023

An Amazon Book Review – The Prosperous Hotelier What Readers Are Saying! “The Prosperous Hotelier is an outstanding book on financial leadership that I highly recommend. The author’s writing style is engaging and accessible, making complex financial concepts easy to understand. The book presents a holistic approach to financial leadership, combining technical knowledge with leadership […] The post An Amazon Book Review – The Prosperous Hotelier first appeared on Hotel Fin

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Hotels Management Hospitality 130

Hospitality Net

SEPTEMBER 18, 2023

Music videos have long accompanied the latest song releases, offering a glimpse into another world the artist has created. September 13 will see the celebration of the best music videos of the past year at a popular award ceremony honoring excellence in the music industry and dishing out iconic silver astronaut trophies in a fan-filled spectacle. Every song takes us on a journey, and a music video is to a song what a plot is to a movie.

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Skift Blog

SEPTEMBER 16, 2023

Skift Take: Sorry, Italian officials. We side with UNESCO on this one. Venice faces long-standing but urgent issues, such as overtourism and climate change. This global gem needs a coordinated, strategic vision for its preservation.

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Tourism 297

Hotel Management

SEPTEMBER 21, 2023

New Zealand’s hotel industry leaders will be in the spotlight at the upcoming inaugural Aotearoa Hotel Industry Leadership Awards, presented by HCA and HM Magazine, taking place on October 10, 2023. Recognising excellence in leadership in the industry, the three award categories include service to the industry, outstanding team performance and senior executive leadership.

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Events Closing Hotels Resorts 130

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

eHotelier

SEPTEMBER 19, 2023

Before diving into any collaborations, it is essential to ensure that your social media channels are in top shape to maximize the success of your influencer partnerships. Let's explore the key considerations and steps for working with influencers.

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Branding 122

Hospitality Net

SEPTEMBER 22, 2023

Momentus Hotels & Resorts ("Momentus"), a subsidiary of Chip Eng Seng Group today announced its expansion into apartment-style accommodations with the launch of Momentus Serviced Residences Novena. Nestled in the heritage-rich enclave of Balestier at 12 Shan Road and in close proximity to medical hubs, the official launch reflects Momentus’ unwavering commitment to meet the evolving landscape and lifestyle of today’s travellers, catering to guests who seek longer and more immersive experiences.

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Services Resorts Accommodation Closing 262

Skift Blog

SEPTEMBER 21, 2023

Skift Take: WhatsApp's evolving suite of services and its impact on businesses demonstrate the platform's potential to reshape customer engagement and service. The future of customer interactions appears increasingly promising.

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Travel Services Business Marketing 289

Hotel Management

SEPTEMBER 21, 2023

Wyndham Hotels and Resorts is partnering with Malaysian property development company I-Berhad – best known for the development of Malaysia’s Technology City in Shah Alam, i-City – on a RM820 million luxury condominium development in Kuala Lumpur City Centre (KLCC). The 50-storey luxury residences will be known as Wyndham Suites KLCC promises “luxury living at its finest”.

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Resorts Tourism Business Travel 130

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

eHotelier

SEPTEMBER 18, 2023

Embracing sustainability: green hotel renovation strategies - Insights A renovation might be a big undertaking, but making sustainable upgrades is well worth it in the long run.

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Hotels 119

Hospitality Net

SEPTEMBER 18, 2023

The hospitality industry, known for its personal touch, is increasingly leaning into technology to enhance guest experiences and streamline operations. A recent panel discussion at the 2023 Boutique Hotel Investment Conference by BLLA featuring industry experts offered valuable insights into how technology could act as an enabler for better service and more profitable operations.

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Hospitality Operations Revenue Services 272

Skift Blog

SEPTEMBER 21, 2023

Skift Take: U.S. tourism executives came back from their trips optimistic about the Chinese tourism market's recovery despite long visa wait times and the slow return of air connectivity.

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Tourism Market Marketing 286

Hotel Management

SEPTEMBER 21, 2023

The Sunshine Coast town of Caloundra has welcomed the revamp of Motel Caloundra, with the property aiming to become the region’s first net-zero energy hotel. Reopening on Friday September 29, the nine-room centrally located motel is opposite The Events Centre and the site of the new Sunshine Coast Regional Gallery, which received approval last month.

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Motels Tourism Events Operations 130

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel