Hospitality Net
JULY 17, 2024
Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.
Lodging
JULY 17, 2024
LODGING Editor-in-Chief Dennis Nessler and a trio of hotel executives discuss the increasing role of data in the procurement process and its overall impact. The group also addressed ongoing trends and current conditions within the lodging industry procurement landscape, and offered their projections for the future. The post Data Driven Purchasing appeared first on LODGING Magazine.
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Skift Blog
JULY 19, 2024
Skift Take: Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly affected.
Anthony Cole Training
JULY 19, 2024
The concept of cross-selling tends to evoke skepticism and wariness. Over time, this skepticism has arisen due to some individuals with good intentions although accompanied by undesirable practices. Pushing product is often another term used for cross-selling & up-selling strategies. Let’s explore why this skepticism about cross-selling exists.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
JULY 15, 2024
In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a
Lodging
JULY 16, 2024
TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
JULY 16, 2024
The time has come to recognise the top performers in the hotel industry across Australia, New Zealand and the South Pacific with entries now open for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic. The HM Awards return for the 22nd annual event on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney to uncover the best people, properties, departments, brands and chains in the business of accommodation.
Hospitality Net
JULY 19, 2024
The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will redefine the landscape of resorts. This article delves into the key trends and predictions shaping the future of resorts, offering insights into what guests and industry stakeholders can expect in the coming years.
Lodging
JULY 18, 2024
ST. LOUIS, Missouri—Drury Hotels Company, LLC announced the launch of its Meetings with More program. Tailored to small (fewer than 100 attendees) and mid-sized (100-200 attendees) groups, Meetings with More aims to offer value for events at Drury Hotels. According to The Meeting Planner Survey: 2024 State of the Meetings Industry report by Knowland and ConferenceDirect earlier this year, almost 50 percent of U.S. meetings had 100 attendees or less in 2023, demonstrating the industry’s […]
Skift Blog
JULY 17, 2024
Skift Take: Can IHG's new green effort satisfy both cost-conscious hotel owners and eco-conscious travelers? IHG admits its new program is just a start. It's not pretending to have all the answers, which is refreshingly honest for a major corporation.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hotel Management
JULY 15, 2024
Sydney is set to welcome the arrival of two Crowne Plaza hotels over the next six months following a rebrand of existing properties at Sydney Airport and Macquarie Park. Under the ownership of Frank and Wade Huang of Star Millennium Pty Ltd, Holiday Inn Sydney Airport and Courtyard by Marriott, Sydney-North Ryde will be elevated to IHG’s premium Crowne Plaza brand with independent hotel operator, Trilogy Hotels, appointed to manage the day-to-day operations of both properties under a franchise a
Hospitality Net
JULY 19, 2024
Primland, Auberge Resorts Collection, a premier resort nestled in Virginia’s Blue Ridge Mountains, today debuts a significant redesign effort that redefines back-to-nature luxury and sensibility in the Southeast. In collaboration with renowned design firm, Chad Dorsey Design, the renovation introduces fully refreshed public spaces, a new signature restaurant, Leatherflower, as well as two brand new Mountain Top Tree House Suites, representing the ultimate in elevated accommodations overlooking t
Lodging
JULY 16, 2024
Last month, we saw a powerful example of the American Hotel & Lodging Association’s advocacy influence and reach as we secured an important policy victory that ensures fair treatment for hotels in Hawaii, a major U.S. tourist destination that’s critical to the health of our industry. As our members know, AHLA is constantly monitoring states across the country for policies that discriminate against hotels in favor of short-term rental properties.
Skift Blog
JULY 16, 2024
Skift Take: Amsterdam is trying to find a balance between being one of the most popular tourist destinations in the world and a city where locals can feel at home.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
JULY 17, 2024
The StandardX makes its global debut in Melbourne next month with the opening of a Fitzroy hotel on August 8. As the newest brand from Standard International, The StandardX is a celebration of style, art, music and culture. With interiors by Melbourne-based interior design firm Hecker Guthrie, the 125-room hotel takes inspiration from the local “post-punk Little Band scene of yesteryear” to the music venues, street art and cafés of today.
Hospitality Net
JULY 19, 2024
Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement of President and CEO, Bob Gilbert. A cherished and admired leader in the global hospitality industry, Gilbert has accelerated his retirement plan as a result of a serious health issue.
Lodging
JULY 15, 2024
The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction. Cloud-based property management systems, text messaging platforms, and artificial intelligence were just a few of the key trends identified by a host of brand C-level executives who discussed some of their latest technology initiatives with LODGING.
Skift Blog
JULY 18, 2024
Skift Take: The Expedia-Ryanair hotel partnership earlier this year was an early signal that the two big travel companies were on the precipice of settling long-standing differences.
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Hotel Management
JULY 18, 2024
It was a night of celebration for the hotel industry on Thursday evening as a crowd of more than 700 gathered for the Accommodation Australia NSW Awards for Excellence at The Fullerton Hotel in Sydney. Among the big winners was Capella Sydney, which took home the award for Metropolitan Deluxe Hotel of the Year and Spicers Sangoma Retreat, which was named Regional Deluxe Hotel of the Year for the second consecutive year.
Hospitality Net
JULY 18, 2024
The Craddock Terry Hotel, an award winning boutique hotel located in the heart of Lynchburg, is thrilled to announce the relaunch of their signature restaurant, Shoemakers American Grille. This Sophisticated American Grille is launching its new dinner and drink menus. The culinary focus is on fresh and light cuisine, curated by the new Executive Chef Ray Garrow, pairing perfectly with the new cocktail menu.
Lodging
JULY 18, 2024
Last month, GrowthCurve Capital acquired Duetto, a leading provider of revenue management software for the hospitality industry, from affiliates of Warburg Pincus and other shareholders. Partnering with the private equity firm enables Duetto to further accelerate its AI product development, support the launch of new business lines, and expand into new markets.
Skift Blog
JULY 19, 2024
Skift Take: Negotiations between American and its flight attendants became so tense that their union told members to be prepared to strike this summer. The tentative deal now makes it unlikely that flight attendants could stage a summer strike.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Hotel Management
JULY 16, 2024
The leading hotels, resorts, departments and staff at properties across New Zealand and the South Pacific are set to be recognised on a level not seen before as the HM Awards hosts a satellite event in Auckland for the first time. On the back of increased entries and significant demand, more categories for New Zealand and the South Pacific are being added to the HM Awards program for 2024, alongside an all-new ceremony for the region at Cordis Auckland on Friday, November 1.
Hospitality Net
JULY 18, 2024
As a consultant in the restaurant and hospitality sector, I am seeing some dynamic changes – especially post-covid that are having a real impact on traditional dining. While customers are returning to restaurants, the notion of mobility in food service has many of my clients asking how they can add mobile operations and fleet-managed catering to their fixed locations.
Lodging
JULY 19, 2024
When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin, Texas-based fintech startup Grazzy, put it. This year, however, Lemmer’s company has seen “considerably more interest in terms of actually buying the software.” As a result, “we are seeing more of what we call ‘flow’ among our client hotels—more dollars being tipped per room digitally than ever before,” said Lemmer, whose […] The post 6 Advantag
Skift Blog
JULY 18, 2024
Skift Take: All destinations estimate how many travelers visit, and it’s an important data point for showing a destination management organization's economic impact.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Management
JULY 16, 2024
More than a year into a major refurbishment project, Pan Pacific Perth has shared a taster of its redesign following the completion of 390 guest rooms and suites. The project, which commenced in May 2023, is aiming to elevate the hotel to a new standard of understated luxury with comfort and functionality in mind. The interior design is inspired by Western Australia’s diverse landscapes and supported by local partnerships, with drone photography by Tail Winds Aerial Media displayed in the hotel
Hospitality Net
JULY 15, 2024
Singapore, DD/MM/2024: Hotelogix, a globally leading cloud-based hospitality technology provider, said that the Philippines’ Brittany Hotels has adopted its muti-property management system. With Hotelogix, the group intends to improve its group-wide operations with centralized control. Currently, all three properties of the group are running on Hotelogix.
Lodging
JULY 18, 2024
WASHINGTON—The volume of U.S. hotel rooms under construction reached its highest level in 16 months, according to CoStar’s latest June 2024 data. U.S. Hotel PipelineJune 2024 Percentage change from June 2023In construction: 157,713 rooms (up 5.5 percent)Final Planning: 266,619 rooms (up 9.8 percent)Planning: 333,827 rooms (up 38.7 percent) “The number of rooms in construction has grown year over year for four consecutive months,” said Isaac Collazo, STR’s VP, analytics.
Skift Blog
JULY 16, 2024
Skift Take: Apollo Global Management is set to acquire The Travel Corporation's (TTC) portfolio with an expected closure in Q4 2024, pending regulatory approvals.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
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