Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 350
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How Good is Your Team at Prospecting for New Leads?

Anthony Cole Training

As sales manager, business line leader, or CEO, is your team finding, qualifying and closing as much business as you think they should? Most say "No" when we ask that question, which means that something in your client outreach and sales process has to change. And that change, we believe, starts at the very beginning. The call or outreach to set up an appointment is key.

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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
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STR Weekly Insights: 7-13 July 2024

Hospitality Net

Hotel performance declined more than expected with the greatest decrease taking place at the beginning of the week (Sunday-Tuesday) and the greatest impact occurring in the Top 25 Markets. A similar pattern was seen in 2019, which followed the same day-of-week calendar, although the decline this year was much more severe. In both 2019 and this year, the impact of July 4th occurring on Thursday reverberated into the following week, particularly the first couple days.

Marketing 279
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Ask Skift: What Impact Do the Olympics Have on Tourism?

Skift Blog

Skift Take: Attending the Olympics is a bucket list item for many sports fans, but does the worldwide focus on host cities contribute to a long-term increase in visitor numbers?

Tourism 338
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Schwartz and Trilogy introduce all-inclusive sports training destination and home of the NSW Blues

Hotel Management

Hotel owner and entrepreneur Dr. Jerry Schwartz and independent management company Trilogy Hotels are pioneering a premium sports hospitality offering through the integration of high-performance training facilities within a luxury resort setting at Fairmont Resort Blue Mountains. Nestled in the Blue Mountains community of Leura, the secluded Fairmont resort has been transformed into an elite training retreat, serving as the training camp for state rugby league team the New South Wales Blues this

Resorts 264

More Trending

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INNSiDE by Meliá debuts in Portugal with a new opening in Braga

Hospitality Net

Renowned lifestyle hotel brand INNSiDE by Meliá has just opened its first property in Portugal: the INNSiDE Braga Centro in the iconic Retiro das Convertidas building. This modern hotel has been fully renovated to offer guests a seamless blend of leisure and business. With its designer spaces, casual atmosphere designed to unwind and inspire, and accessible premium service, the hotel is the perfect starting point to discover the local scene in the city.

Services 264
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Accor’s Europe CEO Explains the Impact of the Paris Olympics

Skift Blog

Skift Take: Patrick Mendes, Accor's CEO of Europe and North Africa, is excited about this year's Olympics — in large part because Accor is an official partner of this year's event.

Events 340
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Exclusive: Hilton looks to ‘kit-of-parts’ approach to expand mid-tier product

Hotel Management

In HM ’ s 2024-2025 Hotel Development Outlook, Hilton Director of Development, Australasia, Tushar Raniga, talks key market trends and the demands of today’s hotel owners. The Australian hotel development sector is currently navigating the significant challenge of rising development costs. As a response, innovative solutions such as modular development are gaining traction, a concept that Hilton recently showcased at AHICE with the Hilton Garden Inn room prototype.

Branding 245
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Resorts 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Guestline integrates ResDiary and AI to boost sales of ancillary products via guest portal

Hospitality Net

Guestline, part of Access Group, has introduced a host of self-service options to its GuestStay offering, incorporating artificial intelligence (AI) to further reduce pressure on hotel staff while empowering guests.

Sales 264
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The World’s Most Powerful Passports: Find Out Where Your Country Ranks

Skift Blog

Skift Take: Passport rankings are more than just numbers; they show a country's diplomatic power and have real impacts on travel and tourism making them important not just for travelers.

Tourism 338
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Capella Sydney aligns with Torrens University to upskill teams and build future workforce

Hotel Management

Capella Sydney has partnered with Torrens University to offer students hospitality work placements and provide upskilling opportunities for its team members. Torrens University students will have the opportunity to gain placements and graduate roles across various departments at the award winning 5-star hotel, providing new education and career pathways into the hospitality industry.

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Amadeus Debuts Delphi Direct Online Booking Platform

Lodging

Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and plan and execute events more effectively. With this research, Amadeus developed an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel.

Events 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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4 tips to grow direct revenue with a data-driven culture

Hospitality Net

We’ve witnessed success from hoteliers and hospitality professionals alike who prioritize a data-driven culture. Our Hotel Moment podcast dives into those success stories, and it’s from those conversations that we bring you four tips from industry leaders who have grown their business by prioritizing the data they collect.

Revenue 278
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American Airlines Seeks to Repair Travel Agency Ties After Direct Bookings Strategy

Skift Blog

Skift Take: American reintroduced its fares to the channels where travel agencies want to book them, and Isom acknowledged their absence was their biggest "pain point." The airline, too, will be feeling pain for some time.

Travel 331
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Pro-invest partners with Southern Cross University to help bridge education gap

Hotel Management

Pro-invest Group has partnered with Southern Cross University on a new equity scholarship and internship program that aims to introduce diverse talents and perspectives for future generation of hoteliers. As an owner and manager of one of Australia’s largest independent hotel portfolios, Pro-invest Group will play an important role in providing access to paid internships, mentorships, and potential employment opportunities within the hotel industry, as well as financial assistance to support stu

Tourism 147
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The Legacy Hotel Breaks Ground in Medina, Ohio

Lodging

MEDIA, Ohio—The groundbreaking ceremony for The Legacy Hotel in Medina, Ohio, will be held on the hotel’s site and attended by local and state officials, project partners, and community members on July 26, 2024. Jason Stevenson, the project’s developer, said, “We are excited to bring The Legacy Hotel to Medina, creating a space that honors the rich history of this area while providing modern amenities and services.

Hotels 264
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Viceroy at Ombria Algarve to open October 2024, Unveiling a previously undiscovered destination in southern Portugal and a new era for the Viceroy brand

Hospitality Net

Opening 1st October 2024, Viceroy at Ombria Algarve will tell a new story for Viceroy as it further expands into Europe and sets its sights on a fresh tone and approach to the guest experience globally.

Branding 246
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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

Travel 126
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Sandpiper Hospitality Manages ECHO Suites Spartanburg

Lodging

RICHMOND, Virginia—Sandpiper Hospitality has been named manager of the ECHO Suites Extended Stay by Wyndham Spartanburg in Spartanburg, South Carolina. Opened earlier this month, the hotel is the first property open in the ECHO Suites Extended Stay by Wyndham brand. Each of the 124 suites in the newly constructed hotel includes a kitchenette with two stovetop burners, a full refrigerator, and a microwave.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Rethinking Hospitality Marketing Team Deployment to Optimize Success

Hospitality Net

It should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase.

Market 277
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Delta CEO Apologizes for Ongoing Flight Disruptions Caused by IT Outage

Skift Blog

Skift Take: Since Friday's outage, Delta has struggled to bounce back. CEO Ed Bastian said an issue with Delta's crew scheduling tool caused the continued flight disruptions.

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Days Inn & Suites Sutton Flatwoods sold

Hotel Business

Mumford Company represented John Skidmore Development Inc. in the sale of the Days Inn & Suites Sutton Flatwoods and KOA Campground in Sutton, WV. The Skidmore family, who developed and operated these facilities for more than 34 years and two generations, wanted to retire from active operations. The purchasers, who were experienced hotel operators from Texas and Northern Virginia, have plans to make cosmetic renovations to the hotel and continue the Days Inn affiliation.

Shopping 105
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CoStar: Asia Pacific and the Americas Show Increase in Hotel Pipeline Activity

Lodging

WASHINGTON—Two of the world regions, the Americas and Asia Pacific, showed a year-over-year increase in hotel pipeline activity at the end of the second quarter, according to June 2024 data from CoStar. June 2024 (Percent change in comparison with June 2023): Europe Among countries in the region, Germany (27,302) led in construction activity, closely followed by the United Kingdom (25,312).

Pipeline 259
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Radisson Hotel Group adds three hotels to bolster portfolio in the Philippines

Hospitality Net

Radisson Hotel Group is delighted to announce the addition of three new hotels in the Philippines, adding more than 450 keys to its portfolio in three first and second-tier destinations – Cauayan City, Olongapo and Dasmarinas – to reaffirm its status as one of the country’s leading international hotel groups.

Hotels 264
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New Research Highlights the Resiliency and Adaptability of the Vacation Ownership Industry

Skift Blog

Skift Take: ARDA's latest research reveals the evolving trends and significant economic contributions shaping the future of the vacation ownership industry, making a case for timeshare as a compelling alternative to traditional vacation models.

Revenue 321
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U.S. hotel results for week ending July 20

Hotel Business

The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year-over-year (YOY), according to CoStar’s latest data through July 20. July 2024 14-20 (percentage change from comparable week in 2023): Occupancy: 73.5% (+1.0%) ADR: $165.91 (+2.4%) RevPAR: $122.02 (+3.4%) The U.S. RevPAR level was the highest for any week on record.

Occupancy 105
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This Week’s Comings & Goings

Lodging

Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation, and HSMAI Global, the organization announced the retirement of President and CEO Bob Gilbert. Rajit Sukumaran has taken on an expanded role as IHG Hotels & Resorts’s senior vice president and managing director, East Asia & Pacific.

Sales 162
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!