Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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The blueprint for a top-tier hotel reservation team

Revinate

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise [.

Hotels 52
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Barbie’s DreamHouse, Star Wars Galaxy: Growing Trend of Themed Rentals

Skift Blog

Skift Take: The trend of themes in vacation rentals is niche, but popular — is it also a viable investment in the long-term?

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Everhome Suites Targets Growing Midscale Demand and Spurs Growth for Choice

Lodging

It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.

Consumer 290
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Short-Term Rentals in 2024: Small Cities, Rural Areas May Soar

Skift Blog

Skift Take: After a volatile 2023, next year may see demand and supply back in balance.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Taylor Swift’s Singapore Concert Sparks Tourism Boom in Southeast Asia

Skift Blog

Skift Take: For an events-led tourism destination like Singapore, the Taylor Swift concert has been music to the coffers, errr… ears!

Tourism 338
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Alaska Airlines: Pacific Northwest Charm Can Beat Luxury

Skift Blog

Skift Take: Alaska may not be the sexiest carrier in North America, but its brand management and consistent execution across various customer touch points is a masterclass.

Branding 336

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The Fight Against Junk Fees: Skift Timeline

Skift Blog

Skift Take: The junk fee issue isn't new – but the fight against them is getting more intense.

Resorts 335
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Ask Skift: What Are the Biggest Challenges the Travel Industry Faces?

Skift Blog

Skift Take: The travel industry faces several challenges entering the new year, and here's a list of the biggest ones it faces on its ongoing road to a full recovery.

Travel 333
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TSA Airport Security Self-Screening Lanes Could Be Part of the Future of Travel

Skift Blog

Skift Take: You can imagine one major security lapse putting pressure on the gutting of self-screening. On the other hand, TSA manual screening has been rife with miscues, as well.

Travel 334
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Kickstart Your 2024 New Year’s Resolutions at Skift Megatrends

Skift Blog

Skift Take: A new year means new resolutions and what better way to develop your 2024 professional resolutions than by attending Skift Megatrends, our most popular event forecasting the top trends that will define the travel industry for the year ahead.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Skift’s Top 12 Travel Research Reports of 2023

Skift Blog

Skift Take: Did you miss some of our Skift Research reports during a busy year? Have no fear! We've gone back and hand-picked our favorite 12 must-read reports for the year.

Travel 330
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Skift Research’s 5 Favorite Charts of 2023

Skift Blog

Skift Take: While we're sure your parents love all their children equally, for our analysts, there’s always a data story that stands out.

Tourism 328
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Travel Startup Funding 2023: We Tracked 200 Investments – Follow The Money

Skift Blog

Skift Take: Startup founders and investors have been saying all year that funding is tighter, but travel startups still raised billions in venture capital.

Travel 328
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Saudia’s Retro Rebrand

Skift Blog

Skift Take: As Saudi Arabia opens up to tourism, its national carrier prepares for its role of bringing visitors from around the globe to Saudi Arabia.

Tourism 325
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Viator, GetYourGuide, and Klook Push for Day Tour Dominance: 2024 Outlook

Skift Blog

Skift Take: Lots of talk about profitability but very little intention of going public. These are the emerging trends we're keeping an eye on for these three key tours and activities online platforms.

Intent 321
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4 Profitability Trends: Bottom Lines Have Improved but Expenses Continue to Grow

Lodging

Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […

Travel 290
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Navigating the New Form I-9: Updated Employee Verification Process Brings New Opportunities and Obligations

Lodging

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

Services 279
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Taking Stock: 6 Considerations for Grab-and-Go Inventories That Boost Revenue

Lodging

While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations. “While older generations are holding on to the traditional three-times-per-day meal pattern, younger generations are fueling the grab-and-go snacking lifestyle,” said Tina Griffin, manager of foodservice and lodging commercial strategy, Kellanova Away From

Revenue 278
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.