Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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The blueprint for a top-tier hotel reservation team

Revinate

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise [.

Hotels 52
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Alaska Airlines: Pacific Northwest Charm Can Beat Luxury

Skift Blog

Skift Take: Alaska may not be the sexiest carrier in North America, but its brand management and consistent execution across various customer touch points is a masterclass.

Branding 332
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Everhome Suites Targets Growing Midscale Demand and Spurs Growth for Choice

Lodging

It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.

Consumer 290
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What to Keep Doing, Start Doing, and Stop Doing in 2024

Anthony Cole Training

As we head towards the New Year of 2024, with volatile world events all around us, it is a perfect time to think about and focus on what you can affect and act on, in your personal and professional life to improve your relationships and results. This idea of reviewing what you should keep doing, start doing, and stop doing is borrowed from a past client of ours so we must give them credit.

Events 258
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Six Senses Wadi Safar Project Launched by Diriyah Company in Saudi Arabia

Hospitality Net

When the Diriyah Company announced a unique giga-project with distinctive cultural, historical, and tourism landmarks, it invited international partners to come together and construct a new legacy for Saudi Arabia. Six Senses will help bring this to life through a new hotel in Wadi Safar, which lies just west of Diriyah and northwest of Riyadh.

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Kickstart Your 2024 New Year’s Resolutions at Skift Megatrends

Skift Blog

Skift Take: A new year means new resolutions and what better way to develop your 2024 professional resolutions than by attending Skift Megatrends, our most popular event forecasting the top trends that will define the travel industry for the year ahead.

More Trending

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A Holiday Message From The Hotel Financial Coach

Hotel Financial Coach Blog

A Holiday Message From The Hotel Financial Coach From Johanne and I – We Are Wishing You and Yours a Safe and Happy Holiday Season A Prosperous New Year. Take Care of One Another! Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be […] The post A Holiday Message From The Hotel Financial Coach first appeared on Hotel Financial Coach.

Hotels 147
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Address Boulevard Rebranding to Kempinski The Boulevard Dubai

Hospitality Net

Rising 72 storeys high, Kempinski The Boulevard Dubai is a beacon of luxury in the heart of Downtown Dubai, steps from attractions including Dubai Mall, Dubai Opera and the world’s tallest building, Burj Khalifa. The urban resort is home to 198 well-appointed rooms and suites and a collection of elegant residences, with neutral tones contemporary décor that reflect the rich ambiance of modern Dubai.

Resorts 264
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Airline Loyalty Changes in 2024: More Credit Card Perks, Spending Wins Over Mileage

Skift Blog

Skift Take: Many of the loyalty program changes in 2024 are part of a continuing trend in the airline industry to reward customers who spend more.

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Navigating the New Form I-9: Updated Employee Verification Process Brings New Opportunities and Obligations

Lodging

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

Services 279
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Prosperous Hotelier: The Numbers Are All Connected

Hotel Financial Coach Blog

The Prosperous Hotelier The Numbers Are All Connected Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: The Numbers Are All Connected first appeared on Hotel Financial Coach.

Services 130
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R Collection Hotels Expands Portfolio with Two New Italian Mountain Retreats

Hospitality Net

R Collection Hotels, owned by the Rocchi Family, announces its expansion into two distinguished mountain destinations with the official grand opening of two prestigious leisure hotels: Montana Lodge & Spa in La Thuile and Grand Hotel Courmayeur Mont Blanc in Courmayeur. Both properties are 5-star boutique retreats nestled along the northern border between Switzerland and France.

Hotels 263
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Saudia’s Retro Rebrand

Skift Blog

Skift Take: As Saudi Arabia opens up to tourism, its national carrier prepares for its role of bringing visitors from around the globe to Saudi Arabia.

Tourism 321
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Taking Stock: 6 Considerations for Grab-and-Go Inventories That Boost Revenue

Lodging

While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations. “While older generations are holding on to the traditional three-times-per-day meal pattern, younger generations are fueling the grab-and-go snacking lifestyle,” said Tina Griffin, manager of foodservice and lodging commercial strategy, Kellanova Away From

Revenue 278
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Understanding Texting Laws & Violation Penalties

Textedly

SMS marketing is a quick, effective way for businesses to reach customers about promotions, offers and time-sensitive information – but, as with any business practice, it requires careful and intentional legal compliance.

Intent 105
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Now Open: Chamonix, Colorado’s Newest and Most Luxurious Casino Hotel

Hospitality Net

Full House Resorts, Inc. (Nasdaq: FLL) today announced the opening details for its newest gaming destination - Chamonix Casino Hotel. Chamonix’s stylish new casino and luxurious 300-guestroom hotel effortlessly blend Colorado comfort with classic European elegance. It is located in historic Cripple Creek, approximately 45 miles from Colorado Springs and 80 miles from Denver’s southern suburbs.

Casinos 261
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Ask Skift: What Are the Biggest Challenges the Travel Industry Faces?

Skift Blog

Skift Take: The travel industry faces several challenges entering the new year, and here's a list of the biggest ones it faces on its ongoing road to a full recovery.

Travel 312
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Everhome Suites Cheyenne Breaks Ground in Wyoming

Lodging

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the groundbreaking of Everhome Suites Cheyenne, slated to open by the end of 2024. The four-story, 114-room property in Cheyenne, Wyoming, is being developed by HighSide Companies. At the crossroads of two major interstate highways, the Everhome Suites Cheyenne will be near the Francis Warren Air Force Base and the Downtown Cheyenne Historic District.

Hotels 173
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Rating the Best Social Media Platforms for Your Queensland Hotel this 2024

eTourism

Finetuning your social media strategy for the coming year? We've rated the best social media platforms for your Queensland hotel this 2024, so you can focus on the best and ditch the rest.

Hotels 96
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The Top 10 Benefits of Serviced Apartments

Hospitality Net

If you’re planning a holiday, business trip, or weekend away, you’ll want to find the perfect location. serviced apartments offer full flexibility over long or short term visits with all the comfort and practicality you expect to find in a home.

Services 260
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Skift’s Top 12 Travel Research Reports of 2023

Skift Blog

Skift Take: Did you miss some of our Skift Research reports during a busy year? Have no fear! We've gone back and hand-picked our favorite 12 must-read reports for the year.

Travel 304
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Margaritaville Resort Lake Tahoe Opens

Lodging

SOUTH LAKE TAHOE, California—Margaritaville Resort Lake Tahoe is open in South Lake Tahoe, California, marking the newest addition to the Margaritaville portfolio and the brand’s first ski destination resort. Amidst the Sierra Nevada mountains, the 399-suite property stands as an all-suite resort. “We’re thrilled to officially open our doors and introduce the Margaritaville lifestyle to the South Lake Tahoe community as well as visitors to our beautiful destination,” said Bob Jensch, managing di

Resorts 162
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Stadium Events: Elevating Events to the Biggest Stage

Social Tables

In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. Navigating the current economy is a whirlwind, leaving little time for meaningful connections between real people.

Events 78
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2027 Opening for 1100-Key Hard Rock Hotel & Casino Athens in Greece

Hospitality Net

Hard Rock International, GEK TERNA Group and the Athens community celebrated the groundbreaking of the luxury resort and Casino in the heart of the Athens Rivera. The groundbreaking event featured a commemorative shovel celebration at the historical Hellinikon Airport. The ceremony to follow was conducted at the Hellinikon Experience Center and included the Hard Rock International executives, GEK TERNA Group executives, Greek government officials, political dignitaries and local community leader

Casinos 244
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Taylor Swift’s Singapore Concert Sparks Tourism Boom in Southeast Asia

Skift Blog

Skift Take: For an events-led tourism destination like Singapore, the Taylor Swift concert has been music to the coffers, errr… ears!

Tourism 337
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The Woodcliff Hotel & Spa Completes Renovation

Lodging

FAIRPORT, New York—The Woodcliff Hotel & Spa in New York’s Finger Lakes announces the completion of its multi-million dollar renovation of the hotel, spa, and restaurant. Celebrating its 20th anniversary in 2024, the spa has become a destination for both locals and visitors seeking a place to renew mind, body, and spirit.   “The decision for this ambitious expansion was rooted in our unwavering commitment to enhancing our guests’ experiences.

Hotels 162
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Trend Report: How to Build an Effective Restaurant App

Hospitality Tech

An intuitive, easily navigable app can boost digital engagement, loyalty, and basket size.

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The 50 Greatest Luxury Hotel Suites in the World

Hospitality Net

Robb Report is the ultimate arbiter of quality in luxury. We’re picky, perfectionistic, and painstaking in what we recommend, whether it’s our annual Best of the Best awards or the power players in fine dining. This new list is no different: It intends to offer an opinionated, informed, and incisive guide to the best suites—from penthouses to train carriages—available now throughout the world.

Dining 243
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TSA Airport Security Self-Screening Lanes Could Be Part of the Future of Travel

Skift Blog

Skift Take: You can imagine one major security lapse putting pressure on the gutting of self-screening. On the other hand, TSA manual screening has been rife with miscues, as well.

Travel 298
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Apple Hospitality REIT Acquires SpringHill Suites Las Vegas Convention Center

Lodging

RICHMOND, Virginia—Apple Hospitality REIT, Inc. announced the acquisition of the 299-room SpringHill Suites by Marriott Las Vegas Convention Center for approximately $75 million, or $251,000 per key. “Las Vegas, well known as a premier gaming and entertainment destination, has dynamically expanded in recent years with the arrival of major league sports teams, the Sphere and Formula 1 racing, to capture an even larger segment of leisure travel demand,” said Nelson Knight, president, real estate a

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!