Sat.Jul 15, 2023 - Fri.Jul 21, 2023

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What is the Impact of Frequent Coaching?

Anthony Cole Training

Excerpt from Objective Management Group’s recent webinar on The Data Behind Sales Managers of Elite Teams. The second chapter of this guide addresses a fundamental question: how often should sales managers coach their teams? Through a deep analysis of sales evaluations and coaching frequencies, we uncover the impact of consistent coaching on various aspects of sales performance.

Sales 245
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W Sydney set to bring drama to dining with urban-inspired restaurant

Hotel Management

W Sydney is preparing to take its guests and visitors on a culinary journey across three levels when it opens this October. The 585-room hotel will feature a signature restaurant BTWN on level three, which will offer a variety of spaces for various dining occasions throughout the day and night. Chris Dodd, W Sydney Designed by Bowler James Brindley, the restaurant features dramatic interiors inspired by its urban surroundings, from stainless-steel pods to columns decorated with aerosol art by

Dining 246
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New Hyatt Centric Property Planned for Malta

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with JUEL Hospitality Limited, part of the JUEL Group, to develop the 160-room Hyatt Centric Malta. The hotel is expected to open in early 2024, marking the second Hyatt-branded property in Malta, joining Hyatt Regency Malta in the heart of St Julian’s, a bustling resort town on the island’s northeast coast known for its thriving nightlife and stunning beaches.

Branding 246
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Customer-Centric Engagement: Strategies for Success in the Rental Sector

Are Morch

Change is the only constant in the fast-paced rental market. The strategies for achieving economic success in this sector are changing, but one aspect is coming into sharper focus: the need for a customer-centric strategy. This is not a concept that can simply be slapped on firm vision statements or marketing collateral; rather, it needs […] The post Customer-Centric Engagement: Strategies for Success in the Rental Sector appeared first on Are Morch, Digital Transformation Coach.

Market 246
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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United Airlines Pilots Get New Four-Year Contract

Skift Blog

Skift Take: With a pilot shortage and minimum raises of close to 9% annually, it's nice to be a commercial airline pilot these days. Striking hotel workers in Los Angeles face totally different odds.

Closing 246
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Rydges refreshed: inside the newly transformed Melbourne flagship

Hotel Management

EVT brand Rydges heralds a new era with the opening of newly transformed flagship property Rydges Melbourne on Wednesday July 19. The 370-key hotel, located in the heart of the theatre district, reopens following a major transformation project centred around the brand positioning of ‘refreshingly local’. The resulting design – a collaboration between EVT and interior designers Luchetti Krelle – features soft tones and timber, rounded edges and tactile textures, and interiors influenced by natura

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Sales Manager vs Trusted Advisor: What’s the Difference and Which is Better?

Lure Agency

In the world of sales, there are two distinct roles that professionals often find themselves in: the sales manager and the trusted advisor. While both positions involve selling, they differ significantly in their approaches and outcomes. Cory Falter recently invited hotel sales consultant Kristi White on the InnSync Show for a discussion on the differences between the roles of a sales manager and a trusted advisor.

Sales 98
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Behind the Source of the Viral ‘Airbnb Collapse’ Data

Skift Blog

Skift Take: Who came out looking bad here? Nick Gerli and AllTheRooms, in particular, as well as the media that took him at his word about the source of the data.

Travel 246
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Exclusive: Swiss-Belhotel International to boost global portfolio through China tourism deal

Hotel Management

Swiss-Belhotel International has signed a deal with state-owned Chinese tourism giant, China Travel Group (CTG), which will see the hotel management company re-enter the China market, 35 years after the launch of its very first hotel in Hong Kong. The signing of a memorandum of understanding with CTG Hotel – which has over 200 owned or managed properties in China and the UK – will support Swiss-Belhotel to grow rapidly in China as well as other countries internationally.

Tourism 246
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Neurodiversity: Embracing Differences in Education and Employment

Hospitality Net

In a society that values conformity and uniformity, neurodiversity is often overlooked. However, as more people acknowledge the importance of embracing and celebrating the unique wiring of each individual’s brain, change is happening. It’s essential to recognize that every person’s thought process is distinct not only due to life experiences and culture but also because of their brain’s unique functioning.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Definitive Guide to Boosting Vacation Rental Visibility on OTAs

TravelNet

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. But the success of your listings depends on how well you navigate the search and ranking features on those platforms. With millions of properties available on Airbnb and Vrbo, it’s crucial to employ effective strategies to stand out from the competition.

OTA 98
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Amsterdam Looks to Ban Cruise Ships to Reduce Mass Tourism

Skift Blog

Skift Take: Amsterdam banning large cruise liners would be a major step in curbing overtourism, an issue that has increasingly plagued the Dutch capital in recent years.

Tourism 245
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Key appointments: Hotel Indigo, QT, Novotel, Wyndham

Hotel Management

Hotel Indigo Melbourne appoints GM Pro-invest Group has appointed Joseph Simmons to the role of General Manager of Hotel Indigo Melbourne on Flinders ahead of its opening next month following an extensive $20million refurbishment. “The Hotel Indigo Melbourne on Flinders is poised to add a new dimension to this pocket of the CBD and we can’t wait to share the essence and intrigue of our Flinders Lane neighbourhood through the hotel’s design, art and guest experiences,” Simmons said.

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Hilton Celebrates 6th Consecutive Year Ranked as a Best Place to Work for Millennials

Hospitality Net

Hilton (NYSE: HLT) announced today that it has been ranked as #4 on the Best Workplaces™ for Millennials in the U.S. list by Great Place to Work®. This is the sixth consecutive year Hilton’s millennial team members have rated the hospitality leader among the best employers for their generation.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Brown Palace Hotel welcomes first female General Manager, Jana Smith

eHotelier

The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female General Manager. In her new role, Smith will be responsible for overseeing all operational aspects of the 241-room hotel and its 300-person team, ensuring day-to-day success in providing guests with exceptional dine and drink experiences and distinguished service.

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Marriott to Bet on Gaming With MGM Resorts Loyalty Program Tie-Up

Skift Blog

Skift Take: Expect other hotel companies to wager on gaming soon. After all, if airlines have code-shares and interlining agreements, why can't hotels and gaming companies, too?

Resorts 243
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Video exclusive: inside qtQT, Australia’s coolest hotel-within-a-hotel at QT Gold Coast

Hotel Management

Stylish hotel QT Gold Coast recently debuted Australia’s coolest hotel-within-a-hotel concept with the opening of the qtQT cabins , which offers a calming stay at one of the nation’s most popular beaches. Ideal for romantic escapes, girls getaways and corporate incentive trips alike, the new experience at QT Gold Coast is headlined by six qtQT Cabins, which each feature a private balcony, set within a tropical green oasis and a golden horizon. “qtQT is a unique open-air sanctuary oozing co

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Reconnecting With Nature

Hospitality Net

The sudden growth in demand for wellness pursuits has perhaps calmed with the recession of Covid-19, but general interest in the great outdoors and getting back to nature has remained strong, prompting more and more hoteliers to tap into this trend.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Bette now creates 100,000 bathroom products from green steel

Hotel Designs

Hotel Designs Bette now creates 100,000 bathroom products from green steel Bette now creates 100,000 bathroom products from green steel Bette has achieved a manufacturing milestone on a journey towards sustainable bathroom design after announcing that it creates 100,000 of its bathroom products from green steel… Bette manufactures its baths, shower trays and washbasins from glazed titanium steel and began sourcing and using CO2-neutral steel in 2020.

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Skift IDEA Awards 2023: Meet the Shortlist

Skift Blog

Skift Take: Every year, the Skift IDEA Awards recognize and celebrate excellence in design, creativity, and innovation by honoring the brands and businesses that are driving the industry forward. See who made the 2023 shortlist below.

Branding 242
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Ovolo Group launches investment, asset management business

Hotel Management

Ovolo Group is set to accelerate expansion plans with the launch a dedicated investment and asset management arm. TriO Capital will work with funds, developers and real estate owners to unlock value in underperforming hotel assets including through rebrands and refurbishments. The platform will enable the group to form joint ventures and strategic partnerships whilst recycling its own capital and enhancing its asset management functions.

Business 189
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Choice Hotels EMEA And Roibos Announce Distribution Agreement

Hospitality Net

Choice Hotels EMEA, the 100% franchise focused hotel company, has signed a new agreement with Roibos for the distribution of Choice Hotels EMEA’s portfolio of properties on the Roibos Marketplace, enabling hoteliers and travel providers to directly connect without intermediaries.

Hotels 246
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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5 digital tactics to improve guest satisfaction

eHotelier

Customer satisfaction is a never-ending process, you need to take continuous action to meet your customer needs. By utilising these digital tools in the right way, you can enhance the guest experience and improve guest satisfaction, ultimately leading to increased revenue and loyalty.

Revenue 98
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New Travel Rewards Insights: Discovering What Consumers Value Most

Skift Blog

Skift Take: Findings from Expedia Group’s March 2023 research can help travel providers deepen their understanding of traveler priorities around loyalty rewards — including price discounts and the flexibility to use rewards across brands and different trip elements like hotels, flights, car rentals, and activities.

Consumer 241
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IHG to debut Vignette Collection in Cambodia capital

Hotel Management

IHG Hotels and Resorts is set to introduce its Vignette Collection to Cambodia’s capital city of Phnom Penh through a partnership with Odom Living Co. Ltd. The Luxury and Lifestyle brand – IHG’s first Collection brand – will make its debut in 2027 with a 50-room hotel in the heart of the city, occupying the top seven floors of 45-storey Odom Tower. Vignette Collection Phnom Penh Odom will be the second IHG property to open in Cambodia, following Six Senses Krabey Island.

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Hotel Digital Marketing: Is Data Helping You Ask The Right Questions?

Hospitality Net

In June 2023, Stephanie Smith, Founder & Digital Matriarch at Cogwheel Marketing, the company behind Cogwheel Analytics spoke with Trevor Grant of Revenue Hub. They discuss the impact to hotels of combining multiple digital marketing datasets.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cha-Ching: Kitchen Automation Pays Off

Hospitality Tech

Ticket time reductions and order accuracy increases that average 69% and 83%, respectively. An ROI that averages 94%. These are just some of the benefits QSRs are seeing from kitchen automation.

ROI 98
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Tripadvisor Tests AI-Based Experiences and Dining Planner

Skift Blog

Skift Take: Tripadvisor's generative AI entry is playing to its strengths — tours and activities, and restaurant reservations. Hotels? Maybe they'll get added later.

Dining 241
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Sudima tackles inequality in project to revamp women’s rugby facilities

Hotel Management

New Zealand hospitality operator Sudima Hotels has donated time, resources, and money to transform the women’s changing rooms at Counties Manukau Rugby Football Union (CMRFU), as part of a long-standing collaboration between the two organisations. The hospitality business partnered with local trade suppliers including Ignite Architects, who donated their time and expertise to design and manage the build, with Sudima’s own in-house tradesmen leading the construction and fit-out.

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Unleash the power of online F&B ordering with IRIS’ top marketing tips to elevate sales success

Hospitality Net

IRIS, a global provider of digital F&B and guest experience platforms, is delighted to launch their latest eBook, ‘How to market your online F&B ordering platform for maximum success’.

Market 246
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!