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Skift Take: Recent advancements in artificial intelligence have the potential to transform sectors across the travel industry. This newsletter will keep you informed every step of the way.
Despite the overall U.S. economy adding 517,000 jobs at the beginning of 2023, the leisure and hospitality sector remains understaffed with two million open jobs, according to the U.S. Travel Association. Meanwhile, 79 percent of hoteliers say their hotels are understaffed, and 81 percent are unable to fill open positions, according to American Hotel & Lodging Association (AHLA) research.
Skift Take: Buying up smaller agencies has now become the tried-and-tested method of expansion for Navan, the corporate travel agency formerly known as TripActions. But this approach is highly relevant in India, with its mostly offline corporate travel booking practices.
Skift Take: With over 25,000 miles of Inca Main Road to explore, alternative routes to the world-famous Machu Picchu Inca citadel trek are being scouted. And it's long overdue.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: When you have a goal as ambitious as Saudi Arabia's 100 million tourists by 2030, you would surely ensure that travel companies in the country are profitable.
Skift Take: Although some travelers are committed to making their trips greener, the travel industry has struggled to take advantage of that desire due to its inability to provide more affordable and practical sustainable trip options.
Skift Take: In the event of a national TikTok ban, U.S. tourism agencies will have to massively increase their investment in Google and Meta companies after losing access to an audience of millions of people around the world.
Skift Take: In the event of a national TikTok ban, U.S. tourism agencies will have to massively increase their investment in Google and Meta companies after losing access to an audience of millions of people around the world.
Skift Take: Can the new artificial intelligence software’s travel recommendations be taken as gospel? Perhaps yes, but for now, let’s leverage the power of the human instead of the alternate human.
Skift Take: Two out of three staff members at Martigny Boutique-Hotel in Switzerland are people with intellectual disabilities. We could all learn a lesson or two from the hotel's inclusive workplace and how the property maintains boutique standards.
Skift Take: Airlines in China may lean towards Airbus when buying planes because of tensions between Beijing and Washington. That may boost Airbus' sales, especially of its short-haul, single-aisle jets. Poor Boeing.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Take: Hilton's decision to focus on its luxury portfolio may be significant. However, with the pent-up demand curve now flattening, it seems the perfect time for the brand to light up the "Spark.
Skift Take: Skift went to London this week with a few hundred of our hotel industry fans to talk about the future of the industry. Watch highlights from the day and learn about other travel news from this week.
Skift Take: Long-term accommodation providers are calling on digital creators and TikTok influencers to showcase their brands to new audiences, shifting the conversation away from tourists to remote workers and digital nomads.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Powell discussed the importance of hosting, and also unexpected fees, explaining that Airbnb has introduced an all-inclusive pricing option — excluding taxes — to improve transparency.
Skift Take: Many hotel brands are tearing down the walls between business and pleasure, figuratively and literally. Bleisure travel seems here to stay. So some hotels are making long-lasting design changes in response.
Skift Take: Beach destinations can't rely on the outdoor attributes that made them so attractive to the domestic market during the pandemic now that international travel is fully open and fear of cities has evaporated.
Skift Take: Choice Hotels is late to the ESG party, but it's now started to formally report some data. All in all an important first step, but we hope there’s more to come.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
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