Skift Blog
APRIL 6, 2023
Skift Take: Recent advancements in artificial intelligence have the potential to transform sectors across the travel industry. This newsletter will keep you informed every step of the way.
Lodging
APRIL 3, 2023
Despite the overall U.S. economy adding 517,000 jobs at the beginning of 2023, the leisure and hospitality sector remains understaffed with two million open jobs, according to the U.S. Travel Association. Meanwhile, 79 percent of hoteliers say their hotels are understaffed, and 81 percent are unable to fill open positions, according to American Hotel & Lodging Association (AHLA) research.
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Hospitality Net
APRIL 6, 2023
After a few years of restricted movement, people are keen to make the most of travel opportunities — it seems even as part of their work. Employees are making the decision to enhance corporate travel opportunities with rest, relaxation, and adventure — the combination of business and leisure, also called ‘bleisure’, sets an intention for combining work and play, and has no doubt come about partly in response to Covid-19.
Hotel Management
APRIL 4, 2023
Sofitel Sydney Darling Harbour has officially opened its new luxury spa, inviting guests and Sydneysiders alike to experience its holistic wellness offering. Set across two levels overlooking Darling Harbour, Sofitel Spa Darling Harbour features seven spacious treatment rooms including two suites, designed by PikeWithers, an infrared sauna, contemplation deck and relaxation lounge.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
APRIL 2, 2023
Skift Take: With over 25,000 miles of Inca Main Road to explore, alternative routes to the world-famous Machu Picchu Inca citadel trek are being scouted. And it's long overdue.
Lodging
APRIL 3, 2023
The last few years have been anything but “business as usual” for the hospitality industry. After suffering its worst year on record in 2020, global tourism grew by a staggering 60 percent in 2022 and is projected to increase another 30 percent in 2023, according to a report from Economist Intelligence. But perhaps more important than the rate at which guests are now traveling, COVID-19 has changed both how and why they travel.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
APRIL 2, 2023
The Star Sydney CEO and Group Head of Transformation, Scott Wharton, is stepping down later this month to accept a role outside of the business, prompting a leadership restructure at The Star Entertainment Group. Wharton, a former Commonwealth Bank of Australia (CBA) executive, announced his resignation, eight months after being appointed. He will vacate the position on April 28, 2023.
Skift Blog
APRIL 6, 2023
Skift Take: Two out of three staff members at Martigny Boutique-Hotel in Switzerland are people with intellectual disabilities. We could all learn a lesson or two from the hotel's inclusive workplace and how the property maintains boutique standards.
Lodging
APRIL 3, 2023
Most hospitality executives will acknowledge the industry’s property-level labor problems didn’t start with the pandemic, but the shutdown that occurred as a result certainly took the issue to another level, with many workers leaving never to return. So, as we reach three years since the outbreak of the pandemic, what has been the overall impact of a well-documented labor shortage on an industry built around personal service and human interaction?
Hospitality Net
APRIL 6, 2023
Since the nature-inspired resort opened in 2014, guests have flocked to El Mangroove to explore the unparalleled natural beauty of the Gulf of Papagayo. That’s if they could book a spot at the all-suite property. Now, after a thoughtful, six-month renovation, the retreat is even more welcoming. Thirty-six new suites have been added to the property, which rests on 17 acres of beachfront forest, surrounded by mangroves.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hotel Management
APRIL 6, 2023
Barry Robinson, President and Managing Director International Operations, Wyndham Destinations Travel and Leisure Co. looks ahead to another successful year with the continued growth of Club Wyndham vacation clubs, major hotel openings, and elevated customer experiences. Our international region consists of some 71,000 vacation club members, approximately 75 resorts and operations across 13 countries.
Skift Blog
APRIL 6, 2023
Skift Take: Although some travelers are committed to making their trips greener, the travel industry has struggled to take advantage of that desire due to its inability to provide more affordable and practical sustainable trip options.
Lodging
APRIL 7, 2023
Boasting its largest trade show ever and a number of new initiatives, AAHOACON ’23 promises to be “historic on a number of levels” when it kicks off next week in Los Angeles, according to AAHOA (The Asian American Hotel Owners Association) President/CEO Laura Lee Blake. Presiding over her first AAHOACON after taking the helm of the association in May of 2022, AAHOA’s Blake told LODGING that the 32nd annual event—which takes place from April 11-14—is […] The post Upcoming AAHOACON ’23 Poise
Hospitality Net
APRIL 7, 2023
A night auditor – the common name for an employee who works the front desk overnight – plays a crucial role in ensuring the smooth operation of a hotel. Today, with advances in technology and automation, the role of the night auditor has evolved a great deal. No longer are night auditors spending their entire shift reconciling payments, balancing the day’s financials, and scanning and sharing reports.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
APRIL 6, 2023
Crown Melbourne welcomes popular Greek chef Giannis Kalyvas – also known as The Real Greek Chef – to host a three-week long pop-up at its Evergreen dining space. Commencing on April 28 and running until May 21, The Real Greek Chef will offer diners a family-style menu of shared plates with authentic Greek flavours using fresh Australian produce. Giannis, a chef, content creator, and restaurant consultant, moved to Australia in 2017 and quickly gained popularity in Melbourne’s hospitality scene f
Skift Blog
APRIL 6, 2023
Skift Take: In the event of a national TikTok ban, U.S. tourism agencies will have to massively increase their investment in Google and Meta companies after losing access to an audience of millions of people around the world.
Lodging
APRIL 6, 2023
The U.S. hotel industry has made many strides since the beginning of the COVID-19 pandemic, and 2023 has been off to a strong start. At the beginning of the year, STR reported that revenues and profits reached highest-ever levels during 2022, and CBRE increased its hotel performance forecast to account for expected GDP growth during the coming year.
Hospitality Net
APRIL 6, 2023
U.S. hotel gross operating profit per available room (GOPPAR) exceeded the pre-pandemic comparable and was the highest since October 2022, according to STR‘s February 2023 P&L data release. EBITDA was the only key bottom-line metric on a per-available-room basis to come in lower than February 2019.
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Hotel Management
APRIL 6, 2023
Holiday Inn Melbourne Airport has introduced a vegetable garden in partnership with cosmetics provider, Vanity Group, alongside the launch of a bulk amenities range at the hotel. Vanity Group is supporting the hotel in meeting its sustainability goals by sponsoring the installation of a vegetable garden on the hotel grounds and replacing single-use amenities with 500ml bottles Soak Superfood Skincare throughout the property – The vegetables and herbs harvested from the garden will be used
Skift Blog
APRIL 6, 2023
Skift Take: Powell discussed the importance of hosting, and also unexpected fees, explaining that Airbnb has introduced an all-inclusive pricing option — excluding taxes — to improve transparency.
Lodging
APRIL 5, 2023
HENDERSONVILLE, Tennessee—U.S. hotel gross operating profit per available room (GOPPAR) exceeded the pre-pandemic comparable and was the highest since October 2022, according to STR’s February 2023 P&L data release. EBITDA was the only key bottom-line metric on a per-available-room basis to come in lower than February 2019. U.S, Hotel Performance GOPPAR: $77.37 (up 1.6 percent)TRevPAR: $217.20 (up 3.7 percent)EBITDA PAR: $51.63 (down 0.6 percent)LPAR (Labor Costs): $73.70 (up 2.9 perce
Hospitality Net
APRIL 6, 2023
The Ocean Front La Quinta Pedernales - Cabo Rojo is signed and approved and is expected to begin construction during the Fall of 2023 and open in the Summer of 2025. A direct result of Fairmont, S.R.L leadership, represented by Mr. Guillermo Estrella of Estrella & Tupete’s belief in both the presidents Luis Abinader and Minister of Tourism David Collado’s vision to develop the area.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hotel Management
APRIL 6, 2023
Boutique hotels business Ovolo is eyeing value-add and conversion opportunities to drive growth in 2023 as it seeks to capitalise on continued demand for lifestyle accommodation. Here, Ovolo CEO Dave Baswal discusses development plans for 2023 and investment in experiential offerings for guests. While there are still some bumps on the road ahead, I am confident that 2023 will be a great year for the tourism industry.
Skift Blog
APRIL 6, 2023
Skift Take: Long-term accommodation providers are calling on digital creators and TikTok influencers to showcase their brands to new audiences, shifting the conversation away from tourists to remote workers and digital nomads.
Anthony Cole Training
APRIL 6, 2023
There are five pillars that make up a strong Sales Managed Environment which in turn will help you build a consistent, championship-quality sales team.
Hospitality Net
APRIL 7, 2023
While the media focus has primarily been on the B2C space, B2B Metaverse has many potentials and offers several benefits to businesses. The B2B Metaverse differs from the B2C Metaverse in several ways, including user base, goals, services offered, revenue models, and data privacy concerns. While the B2B Metaverse is gaining traction, it is still in its early stages and requires more development.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Management
APRIL 4, 2023
The Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) is expanding to new markets around the globe with the launch of a South East Asia edition this week. Over 100 hotel industry VIPs – from KSL, Marriott, Hilton, IHG, Shangri-La, Far East, JLL, CBRE, Interface, Accor and more – gathered for a cocktail event at the JW Marriott Singapore South Beach on Tuesday April 4 to celebrate the launch of a South East Asia edition of AHICE, which will take place in February 2024.
Skift Blog
APRIL 4, 2023
Skift Take: Beach destinations can't rely on the outdoor attributes that made them so attractive to the domestic market during the pandemic now that international travel is fully open and fear of cities has evaporated.
Social Hospitality
APRIL 4, 2023
Every social media manager dreads when a negative comment or review appears on one of their brand’s social media accounts. It can feel like a personal attack, and the pressure to respond quickly and appropriately can be overwhelming. We know firsthand how challenging it can be to navigate a crisis. But over time, we learned effective strategies for managing these situations.
Hospitality Net
APRIL 6, 2023
MBANO MANOR HOTEL VICTORIA FALLS BY MANTIS WILL BE AN ECO-LUXURY EXPERIENCE WITHIN A BIRD & TREE SANCTUARY.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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