Sat.May 27, 2023 - Fri.Jun 02, 2023

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Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces

Are Morch

The pursuit of excellence is never-ending in the glimmering realm of extravagance, where hospitality and real estate collide. Every little thing counts in this industry, every customer interaction must be flawless, and every visitor experience must be amazing. The meaning of luxury expands and deepens as expectations rise and trends change. The brand of bathroom […] The post Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces appeared

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Airbnb Says These Rules Chill the Host Registration Process in New York City

Skift Blog

Skift Take: It is a charade for New York City to require hosts to have no locks on any bedroom door in their unit so guests and hosts can live in a "common household." On the other hand, requiring platforms to submit transaction reports doesn't seem unreasonable.

Travel 328
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Key appointments: La Vie, Rydges, Langham

Hotel Management

La Vie grows team across Asia Pacific Alan Christie La Vie Hotels and Resorts has announced a total of six appointments across the region, from Sydney to South East Asia. Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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Aiden Hotels: Craft Your Next Story

Lodging

Transforming unsuspecting locations into bold personalities—that’s the goal for Best Western® Hotels & Resorts’ fast-growing boutique brand, Aiden®. With more than 60 spectacular locations open and under development globally—including properties in Berkeley, California; Austin, Texas; Scottsdale, Arizona; Seoul, South Korea; and Sydney, Australia—Aiden hotels deliver unique character and tons of local flavor.

Hotels 263
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How Your Sales Coaching and Method Have a Direct Impact on Your Results

Anthony Cole Training

Every organization has sales coaching and a sales method. What many companies either don’t know or unsure of is this: What direct impact does our sales coaching and sales method have on improving sales?

Sales 246
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Expedia CEO Calls Out Rival Agoda: How They Get Those Cheap Prices

Skift Blog

Skift Take: Apple doesn't let Best Buy discount iPhones, and hoteliers don't want online travel agencies like Agoda to undercut their rates. A win for the hotel industry would be a loss for travelers.

Travel 318

More Trending

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Hyatt reveals plans for its all-inclusive brand in Mexico through the addition of Secrets Playa Blanca Costa Mujeres.

Hospitality Net

Hyatt Hotels Corporation (NYSE:H) today announced plans for the 509-room Secrets Playa Blanca Costa Mujeres, which is expected to open later this year, further expanding the Inclusive Collection in Mexico and strengthening Hyatt’s brand footprint. The new resort will join the Inclusive Collection, the world’s largest portfolio of luxury all-inclusive resorts comprised of ten distinct brands.

Branding 246
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Better Bedding: Suppliers Respond to the Call for Greater Comfort, Safety, and Sustainability

Lodging

Along with bath facilities, the bed is one of the basic reasons for renting a hotel room, and superior bedding that supports a quality night’s sleep is increasingly what guests expect across all chain scales. Accordingly, inadequate bedding is one of the three major sources of complaints from guests, along with lack of cleanliness and incompetent problem resolution, observes David Wiles, director, Hospitality Division, Tempur Sealy International, Inc.

Scale 246
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Travel CEOs Talk Artificial Intelligence

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Agoda’s competitive edge, Hostaway’s funding, and what travel leaders are saying about AI.

Travel 341
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Qantas to introduce all-new ‘groups’ style boarding system

Hotel Management

Australia’s largest carrier Qantas is enhancing the travelling experience for Frequent Flyers, offering baggage tracking as part of an all-new app, inflight WiFi on international flights and putting in place a new boarding system to the benefit of loyal travellers. Wayfarer can exclusively reveal, Qantas will move to a ‘groups’ boarding system from October 2023 like what’s on offer by carriers in the United States, with passengers boarding by group numbers from 1-5 depend

Travel 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Award-winning brand collection of lifestyle hotels enters new era under the ownership of Goldman Sachs Asset Management

Hospitality Net

FTC Hotels, the lifestyle hotel franchise collection company, which owns the two lifestyle brands Casa Cook and Cook’s Club, has been acquired by the Real Estate business within Goldman Sachs Asset Management (“Goldman Sachs”) for an undisclosed consideration.

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Hotel Insurance 101

Are Morch

Hotel insurance is pivotal in safeguarding the financial well-being and smooth operations of hotels and other lodging establishments. As an industry that welcomes a diverse range of guests, the hospitality sector faces numerous risks and uncertainties daily. These risks include property damage, liability claims, business interruptions, and incidents involving guests.

Hotels 147
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Indigo CEO on Big Planes, Bigger Plans and a Potential Loyalty Program

Skift Blog

Skift Take: Recognizing Indian low-cost carrier Indigo's achievement of flying 86 million passengers in 2023 fiscal, CEO Pieter Elbers acknowledges that customer choice plays a vital role in achieving such remarkable numbers. No wonder, Indigo thinks it's now time to implement a loyalty program to help attract and retain customers.

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Accor opens 71-key Mantra overlooking landmark Bunbury lighthouse

Hotel Management

Accor is continuing to grow Australia’s largest hotel brand Mantra with the opening of a hotel in the seaside town of Bunbury, located two hours south of Perth. Mantra Bunbury Lighthouse is a 71-room hotel complete with an onsite restaurant and bar, indoor swimming pool, sauna and spa, as well as the largest conference space in the town, that can cater for up to 425 guests.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hyatt Regency Irvine to Open as a Newly Redesigned Urban Oasis, Following Multi-Million Dollar Transformation

Hospitality Net

As part of a $50 million redesign, Hyatt Regency Irvine to reveal the first phase of a complete reimagining, with all-new interior design, public spaces, dining, meeting and events offerings, and more than 500 guestrooms.

Dining 246
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Maximizing Online Visibility: 5 Strategies For Local Businesses

Social Hospitality

Online visibility is an integral aspect of modern business in today’s digital era. With customers searching for products and services on the internet, it’s vital to maximize your online presence. Building a robust online presence helps you increase brand awareness, connect with more target customers, generate more quality leads, make more sales, and ultimately, drive business growth and success.

Business 147
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Travel Die Hards: Agents Continue to Adapt to Disruption

Skift Blog

Skift Take: Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Travel 304
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Exclusive video: The Future Laboratory’s Chris Sanderson on next gen hotels

Hotel Management

The Future Laboratory has long been at the forefront of uncovering key consumer and travel trends, having coined the term ‘bleisure’ travel almost 15 years ago. In this exclusive interview, The Future Laboratory Co-Founder, Chris Sanderson, spoke to HM’s Ruth Hogan about how bleisure travel is evolving and its influence on hotel design.

Consumer 147
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Closing the Deal with Gen Zs

Hospitality Net

Although they would like to deny it, Gen Zs and Millennials do have one very important thing (for you!) in common: just like the Millennials before them, Gen Zs are highly motivated by travel and will spend as much of their disposable income on it as possible.

Closing 246
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Hospitality Financial Leadership – Diversity in Hospitality

Hotel Financial Coach Blog

Click on image to learn more Diversity in Hospitality Click Here to View Video Purchase on Amazon in paperback or Kindle format at [link] Purchase on Amazon in paperback or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel A

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Female Business Travelers Still Face Safety Concerns

Skift Blog

Skift Take: Making business travel more inclusive for women would go a long way in helping the sector make more progress in its recovery. But companies still have a lot of work to do help female business travelers overcome the challenges they face.

Business 297
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Outrigger unveils first phase of Fiji beach resort refurb

Hotel Management

Outrigger Fiji Beach Resort has completed the first phase of its multi-million resort refurbishment, revealing enhanced rooms, suites and communal spaces. The 253-room Coral Coast resort sits on 40 acres with lush, tropical gardens and oceanfront views. The renovation, which commenced in October 2022, is focused on maintaining and elevating the traditional Fijian style in which it was originally designed.

Resorts 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Next Up for Revenue Managers: Tackling Ancillary Outlets

Hospitality Net

As a large majority of hotels have adopted some sort of dynamic pricing for their rooms, the next evolution of revenue management is moving beyond rooms, and many leaders have adopted total revenue management strategies for a more holistic approach.

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Remington Hospitality Rebrand Focuses on the Organization’s Future

Lodging

DALLAS, Texas—Remington Hotels announced that it has rebranded to Remington Hospitality, which reflects the company’s hospitality offerings and the organization’s future direction, focusing on the following areas: With over 50 years of experience in the hospitality industry, the company works in hotel management and ownership. In 2021, the company launched its Brand Performance team, impacting guest satisfaction.

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Unleashing AI: The Potential for Hospitality Brands

Skift Blog

Skift Take: Hospitality brands stand to benefit from both the creative possibilities and the efficiency that AI will bring. Here's how to start thinking about it now.

Branding 303
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Video: Singapore Airlines boosts Australian services with 26 extra flights

Hotel Management

Singapore Airlines has announced it will support the year end travel peak with a substantial increase to its operations across all five of Australia’s main airports from late-November. Subject to regulatory approval, Singapore Airlines will mount a fifth daily flight to Sydney, taking the Airline’s operations past its pre-Covid capacity. Singapore Airlines will also extend its A380 operations to Melbourne for an additional month before redeploying the superjumbo to Auckland and adding a fifth da

Services 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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U.S. Hotel Owners Eyeing Interest Coverage

Hospitality Net

According to CBRE’s February 2023 Investment Performance forecast, total revenues for the average U.S. hotel returned to 2019 levels in 2022, but the recovery of hotel profits will be delayed until later this year. Hotel franchise and management companies have benefited the most from the ongoing revenue recovery because the fees they receive are frequently earned as a percent of revenue.

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STR: Pre-Memorial Day U.S. Hotel Performance Decreased

Lodging

HENDERSONVILLE, Tennessee—As expected ahead of Memorial Day, U.S. hotel performance decreased from the previous week, according to STR’s latest data through May 27, 2023. Year-over-year comparisons were improved. U.S. Hotel Performance May 21-27, 2023 Percentage change from comparable week in 2022:Occupancy: 66.8 percent (up 0.6 percent)ADR: $156.63 (up 2.2 percent)RevPAR: $104.62 (up 2.9 percent) Among the Top 25 Markets, Washington, D.C., saw the highest year-over-year occupancy lift (up

Occupancy 147
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Airbnb Needs Strong Listings Growth To Hit Forecasts – A Heavy Lift: Analyst

Skift Blog

Skift Take: All of Airbnb's competitors are vying for new listings, as well, so the company has some high targets to reach. And 2026 sometimes feels like it's a decade away; plenty of unknowns will shape prospects.

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Minimum wage increase expected to add to hotel cost pressures

Hotel Management

Australia’s Fair Work Commission (FWC) has announced an increase to the national minimum wage in a bid to ease cost-of-living pressures on the country’s lowest paid workers. The FWC made the announcement on Friday June 2, stating that there will be an 8.6% minimum wage increase and a 5.75% lift for award workers, starting from the first full pay period on, or after, July 1.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!