Skift Blog
MAY 7, 2023
Skift Take: As the social media influencer industry evolves and matures, destination marketing organizations are, in turn, taking them seriously as agents in their efforts to grow visitation.
Lodging
MAY 10, 2023
FLOWOOD, Mississippi—Officials of MMI Hotel Group (MMI) announced the company has assumed management of the Cambria Suites in Fort Mill, South Carolina. This 127-room Cambria Suites joins a portfolio of properties that are managed and/or owned by MMI, including The King and Prince Beach & Golf Resort on St. Simons Island, Georgia; Mission Inn Resort & Club in Howey-in-the-Hills, Florida; and The James Madison Inn boutique hotel in Madison, Georgia.
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Hotel Management
MAY 9, 2023
New Zealand’s adventure playground of Queenstown is known for its skiing, wineries, jetboating and hiking, alongside fantastic restaurants, bars, cafes and hotels, including one of Wayfarer’s favourites, Hilton Queenstown Resort and Spa. Nestled on the shores of Lake Wakatipu, Hilton Queenstown Resort and Spa is an ideal spot to explore the region, from the wineries of the Gibbston Valley to the skiing at The Remarkables and much more.
Hospitality Net
MAY 8, 2023
Guest communication plays a key role in the hotel guest experience. It influences guest booking decisions, sets expectations prior to arrival, and ensures guests feel welcome and well taken care of during their stay. In recent years, however, customer communications have changed dramatically. The number of communication channels has expanded, with companies implementing an average of 3.5 new channels as a result of the pandemic.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
MAY 10, 2023
Today, we are very excited to announce Ask Skift, the AI chatbot answers engine specializing in the travel industry, here to be of service on your …
Lodging
MAY 10, 2023
NEW YORK and PALMA, Spain—Hotelbeds and the NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality have launched a collaboration to explore and inspire the next generation of tech startups through the company’s TravelTech Lab initiative and the school’s Innovation Hub (HI Hub) Incubator Program. The two organizations will work together over the next three years to find ideas to propel the travel and hospitality ecosystems forward through new technologies aimed [R
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
MAY 12, 2023
While craft brewing, home brewing and beer tasting have exploded in popularity in recent years, beer ultimately consists of a few basic styles. In this complete guide on the main types of beer, you’ll brush up your knowledge about common and popular styles of beer to increase your familiarity with one of the world’s oldest drinks.
Skift Blog
MAY 11, 2023
Skift Take: Burge's death leaves a void for those who worked with him in online travel and at startups he invested in. His more recent support of artists and other creators left a cultural legacy in the UK.
Lodging
MAY 9, 2023
Galen Barrett, vice president strategic development, Wyndham Hotels & Resorts, recently spoke to LODGING about the company’s initiative designed to encourage hotel ownership among Black would-be hoteliers, who may face unique obstacles to their path. Black Owners and Lodging Developers (BOLD), he said, was established to engage and advance Black hoteliers by providing access to the scale, relationships, and resources of Wyndham.
Hotel Management
MAY 9, 2023
IHG bolsters communications team IHG Hotels and Resorts has made some key changes in its Global Corporate Affairs and Communications team in Australasia. Chris Waite, who has served as Director of Communications – Japan, Australasia and Pacific since 2017, has been promoted to the role of Head of Corporate Affairs for IHG Japan, Australasia and Pacific (JAPAC), taking responsibility for elevating IHG’s public affairs approach across the region.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Anthony Cole Training
MAY 12, 2023
We’ve been talking to, teaching, and coaching sales organizations for 30 years. We’ve been through every economic, political, and social uptick and downturn that you’ve been through. As a result, we’ve heard every reason for success and failure. The one true constant throughout those years and swings in environment is that there are always a small group of salespeople that succeed regardless of what is going on around them.
Skift Blog
MAY 10, 2023
Skift Take: Google may be behind OpenAi regarding generative AI, but it's getting closer to catching up. Interestingly, it used a few travel-relevant examples when demonstrating its latest batch of capabilities.
Lodging
MAY 11, 2023
MCLEAN, Virginia—Hilton announced a partnership with the James Beard Foundation, serving as a premier sponsor of the 2023 Restaurant and Chef Awards. As the first hospitality company to sponsor the Outstanding Bar Award, the activation underscores Hilton’s presence in food and beverage. “Across our portfolio of brands, we have always sought opportunities to join forces with strategic partners, such as Proof & Company, and world-class chefs, such as Michael Mina, José Andrés, and Nancy
Hotel Management
MAY 11, 2023
Family-owned tourism and hospitality business, Morris Group, is set to introduce an AU$88 million luxury hotel in North Queensland’s Townsville. The resort lifestyle hotel known as Ardo, is reported to be the first luxury hotel in the area. As well as 132 rooms and suites, many of which will offer sea views, the hotel promises world-class dining, a luxurious day spa, and a rooftop pool deck.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
MAY 9, 2023
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is honored to announce details on its latest award achievement with the naming of VingCard Novel as this year’s Product Design winner at the Red Dot Design Awards. Internationally recognized as one of the most sought after seals of high quality product design, the Red Dot Design Awards for 2023 saw approximately 20,000 entries take part, with VingCard Novel ultimately winning over compet
Skift Blog
MAY 8, 2023
Skift Take: As guest expectations evolve with a renewed appetite for meaningful experiences, traditional loyalty programs are no longer cutting it. Jumeirah Group is rising to the occasion with Jumeirah One, its loyalty program that offers bespoke, unforgettable moments and strikes an emotional chord with members.
Lodging
MAY 12, 2023
AUSTIN, Texas—Oracle is expanding the global rollout of its Oracle Hospitality OPERA Cloud Property Management System (PMS) by announcing plans to bring the system to 2,000 additional hotels under the Wyndham Hotels & Resorts portfolio by the end of next year. Currently, hundreds of Wyndham-branded hotels are on OPERA Cloud. “We’ve brought hotels onto OPERA Cloud at incredible pace,” said Scott Strickland, chief information officer at Wyndham Hotels & Resorts.
Hotel Management
MAY 9, 2023
TFE Hotels has officially launched its billion-dollar accommodation and entertainment offering at the site of Melbourne’s historic Pentridge Prison. On May 1, 26 years on from the closure of the historic prison, TFE unveiled its 106-room Adina Hotel, Olivine wine bar, North and Common restaurant , Chapter Place events venue, and experience-led urban retreat, The Interlude.
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Hospitality Net
MAY 9, 2023
Technology is transforming our world in real-time, at an increasingly blistering pace – but at what cost? This question continues to percolate in the background as exciting new innovations enter the fold, quickly stirring up mainstream interest and adoption. It’s a rather interesting duality; human nature informs our relentless pursuit of evolution.
Skift Blog
MAY 11, 2023
Skift Take: Google Travel just got a tiny bit less sticky because Gmail users could easily find their past, present and upcoming trips there all in one place. The feature became a victim of bigger and more important priorities.
Lodging
MAY 8, 2023
Most management contracts include an incentive management fee in addition to the base management fee. The incentive fees are designed to make management more conscious of the bottom line since owners achieve their returns and pay their debts from profits, not revenue. Incentive management fees are earned by the operator once a designated profit threshold is achieved.
Social Hospitality
MAY 12, 2023
Online visibility is an integral aspect of modern business in today’s digital era. With customers searching for products and services on the internet, it’s vital to maximize your online presence. Building a robust online presence helps you increase brand awareness, connect with more target customers, generate more quality leads, make more sales, and ultimately, drive business growth and success.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
MAY 9, 2023
One quarter of the way through 2023, industry results reflect a shift in mindset to a true post-COVID environment, with 2.8% demand growth and 7.8% ADR growth leading to respectable 10.4% RevPAR growth year over year.
Skift Blog
MAY 12, 2023
Skift Take: Know what's cool? Have cool people join your member's clubs. Know what's even cooler? Having members buy your high-margin upsells, like food and skincare products.
Lodging
MAY 9, 2023
NEEDHAM, Massachusetts—Tripadvisor released its latest Seasonal Travel Index, providing an outlook for global travel patterns and demand over the next three months. The Index includes takeaways for the upcoming season, along with country-specific Tripadvisor demand data and insights from its latest traveler sentiment survey. Seasonal Travel Takeaways Alice Jong, research and insights senior analyst, media at Tripadvisor commented, “With so many eager to get away this summer, early planning
Hotel Management
MAY 11, 2023
Accor has secured a partnership with Opera Australia to become its preferred accommodation partner for the 2023 season. The hospitality giant said the Gold Partnership with the performing arts company is “a natural fit”. “We are delighted to partner with Opera Australia – one of Australia’s most celebrated cultural institutions,” said Accor Pacific CEO, Sarah Derry.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
MAY 12, 2023
The Prosperous Hotelier shows you not just how to get comfortable with the numbers, but how to dance with them. Inspirational, educational, and chock full of tips and tricks to familiarize yourself with the inner workings of the hospitality industry—including links to online videos to supplement your learning—this book puts financial literacy at your fingertips.
Skift Blog
MAY 10, 2023
Skift Take: Having OpenAI CEO Sam Altman on the Expedia Group board for the last few years certainly didn't hurt Expedia's ChatGPT rollout, although it's been using artificial intelligence for years.
Lodging
MAY 10, 2023
CHICAGO—Hyatt Hotels Corporation reported first quarter 2023 financial results. Highlights include: Mark S. Hoplamazian, president and CEOicer of Hyatt, said, “For the fourth consecutive quarter we posted record results that exceeded our expectations, demonstrating our unique positioning and differentiated model. We raised our full-year RevPAR outlook while maintaining our record-level pipeline and industry-leading net rooms growth.
Hotel Management
MAY 11, 2023
Accommodation providers in New South Wales are expected to benefit from further concert-related tourism following a decision by government to lift the cap on concerts for the SCG precinct and Allianz Stadium. Currently, the SCG precinct and Sydney Football Stadium can only host four concerts each year, but this figure is set to rise to 20. Tourism Accommodation Australia NSW CEO and acting CEO of the Accommodation Association, Michael Johnson, said major events like concerts play an important ro
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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