Sat.Jul 29, 2023 - Fri.Aug 04, 2023

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‘Let them eat cake’: Four Seasons Sydney launches online cake service

Hotel Management

Four Seasons Hotel Sydney is expanding its product offering with the launch of an artisan cake collection, available for purchase by the general public. Handcrafted by the hotel’s Head Pastry Chef, Quentin Zerr, using French techniques with Australian flavours, the Art of Cake Collection offers an assortment of cakes for at-home consumption. Through an online ordering system on the hotel’s website, consumers can choose from six cakes on offer, with the option to personalise, and select a date an

Services 246
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DoubleTree by Hilton Announces a New Allergy?Friendly Option Will Join Its Iconic Cookie Welcome

Hospitality Net

To celebrate National Chocolate Chip Cookie Day, August 4, DoubleTree by Hilton, known for the beloved signature cookie welcome, announced that starting today, it will begin offering a new allergy-friendly soft chocolate chip cookie, alongside the original DoubleTree chocolate chip cookie, extending the iconic welcome to even more guests.

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Skift IDEA Awards 2023: Meet the Winners

Skift Blog

Skift Take: The Skift IDEA Awards celebrate excellence in design, creativity, and innovation within the travel industry, acknowledging the pioneering brands and businesses that are shaping its future. Discover the final results and meet the 2023 winners!

Branding 246
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7 Activities for Your Sales Team Success

Anthony Cole Training

In analyzing those salespeople who are successful year after year, we have found significant consistencies in behavior, sales skills, and practice management. We call these The 7 Activities for Sales Success. If your sales team can adopt these 7 habits, you will be amazed at how your sales will improve.

Sales 228
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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‘Eclectic and unexpected’: W Sydney gears up for October 12 opening

Hotel Management

The highly anticipated W Sydney is set to open its doors on Thursday October 12, 2023, the hotel confirmed on Wednesday. Having recently unveiled details about its signature restaurant BTWN and 2AM: Dessert Bar , the 585-room luxury hotel is ramping up preparations for its spring opening after several years in development. In addition to these dining venues, W Sydney will feature a double-level bar called 29/30, which will serve up wine, cocktails and a Basque-inspired tapas menu, while offering

Dining 246
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The Timeshare Industry Fully Recovered in 2022

Hospitality Net

This article provides a summary of the current state of the timeshare industry, as well as the outlook in the current environment. We also highlight the benefits of timeshare resort ownership. Lastly, we describe the opportunities for entering this industry.

Resorts 246

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Digital nomads – who they are and how they are shaping the travel industry?

eHotelier

Digital nomads – who they are and how they are shaping the travel industry? - Insights Here’s what you need to know about digital nomads and how you can attract them to your hotel.

Travel 97
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Luxury Escapes enters physical retail with opening of ‘opulent’ Melbourne store

Hotel Management

Travel company Luxury Escapes is entering the world of bricks-and-mortar stores with the opening of a retail concept in Melbourne’s Chadstone Shopping Centre. Luxury Escapes Chadstone offers face-to-face customer service while serving up barista-made coffee and French champagne in an elevated retail setting complete with visual displays, interactive customer activations and a six-star bar and VIP events space.

Retail 246
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HSMAI 2023 Adrian Awards Open for Entries

Hospitality Net

The Hospitality Sales and Marketing Association International (HSMAI) is now accepting entries for the 2023 Adrian Awards. The 67th annual Adrian Awards competition focuses on WanderLOVE, highlighting the stories of remarkable marketing and public relations campaigns, ads, earned media programs, experiential and digital experiences that spark a love for travel, igniting a desire for exploration in travelers around the world.

Sales 246
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Hyatt’s Record Results Point to Rebound in Corporate Travel and Events

Skift Blog

Skift Take: Hyatt is a leading indicator of corporate travel, given how its 1,250 hotels and resorts are popular places to hold meetings and events. In good news, the company sees a revival.

Events 244
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Investing in Underrepresented Innovators: Transforming the Hospitality Industry

Hospitality Tech

Startups that are creating innovations in the hospitality industry, particularly those founded by minorities, will play a pivotal role in shaping the industry's future success.

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Crowne Plaza announced as part of Geelong convention centre precinct

Hotel Management

IHG Hotels and Resorts is set to bring its premium accommodation brand Crowne Plaza to the Victorian city of Geelong, through a partnership with Plenary Group. Opening in 2026, the new 200-room Crowne Plaza Geelong is expected to include suites up to a spacious 57 sqm in size, an extensive restaurant and bar offering, pool and gym, as well as meeting facilities.

Retail 246
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Lotte Opens First Overseas ’L7 HOTELS BY LOTTE’ Branded Property in Hanoi

Hospitality Net

LOTTE HOTELS & RESORTS, South Korea’s largest hotel group, announced the soft launch of L7 HOTELS BY LOTTE WEST LAKE HANOI in Hanoi, Vietnam on July 28. This marks the first international expansion of the L7 HOTELS BY LOTTE brand.

Branding 246
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Airbnb’s Playbook Is to Beat Hotels on Price and International Expansion

Skift Blog

Skift Take: Airbnb, a household name brand that claims 90% of its platform traffic arrives without marketing, clearly has substantial advantages in international expansion over competitors.

Branding 243
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotel Bellevue appoints Lorraine Sinclair as their new Culinary Director

eHotelier

Lorraine Sinclair joins the five-star Hotel Bellevue with a wealth of international experience and several accolades she has received during her celebrated career as an Executive Chef. The Les Toques Blanches Board Member has worked in restaurants and hotels around the globe from the UK to Asia, including being the corporate chef at two Chinese restaurants that earned Michelin stars during her time there.

Hotels 98
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Palazzo Versace resort begins next chapter as Imperial Hotel

Hotel Management

Five-star Gold Coast resort Palazzo Versace rebrands to the Imperial Hotel from Tuesday August 1, marking a new chapter for the luxury property. While much of the property’s iconic features from the exterior to the antique chandelier and luxurious lobby furnishings will remain, the hotel’s 200 rooms will undergo some refurbishment, to reflect its new beginnings.

Resorts 246
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What is a barista? And what does the future hold for this career?

Hospitality Net

A masterful barista can make the art of brewing coffee appear effortless. While the restaurant industry offers a multitude of job opportunities, there is only one true expert when it comes to coffee and its related beverages—the Barista. This skilled individual, often referred to as a "coffee artist," possesses extensive knowledge of coffee and is proficient in the art of preparation, decoration, and service to customers.

Services 246
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Expedia Plays Long Game as it Awaits Fourth Quarter Finish to Vrbo Tech Shift

Skift Blog

Skift Take: Expedia Group should have most of the pieces in place at the end of the year to complete key elements of its transition. Then we'll have to see how well it executes on these new planks in reality.

Travel 242
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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New products, more choices from Geberit

Hotel Designs

Hotel Designs New products, more choices from Geberit New products, more choices from Geberit Geberit has announced one of its largest ever new product and finish upgrades across its collections. The product upgrades feature sleek, modern designs that reflect the latest trends in bathroom design, while still maintaining the high-quality performance and durability that Geberit is known for… The first product to receive an upgrade is the Geberit Monolith Plus sanitary module for WCs.

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Video exclusive: inside the stylish NH Collection Madison Avenue hotel in New York City

Hotel Management

Since it made its eagerly awaited debut in mid-2021, the NH Collection New York Madison Avenue has been one of midtown Manhattan’s hottest new hotels, thanks to its spacious, stylish rooms and fantastic food and beverage on offer. The NH Collection New York Madison Avenue is led by General Manager, Carlos Salomon, who says “staying at the enchanted property takes guests on a journey back in time to one of the most iconic periods of Gotham’s history”.

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AC Hotel® San Rafael Brings New Downtown Destination And Rooftop Bar To Marin County

Hospitality Net

Located just 18 miles north of San Francisco in Marin County, San Rafael is getting its first downtown hotel destination with the opening of AC Hotel® San Rafael on Wednesday, August 2. Located at 1201 Fifth Avenue on the corner of 5th Avenue and B Street, the hotel features 140 guest rooms, indoor and outdoor meeting space and several food and beverage outlets, including the city’s first rooftop bar, Above Fifth.

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MakeMyTrip Returns to Profit and Highlights From Recent Results

Skift Blog

Skift Take: While MakeMyTrip achieved milestone numbers in terms of gross bookings and profitability, the company grappled with certain supply side hiccups during the first quarter of the new fiscal year.

Travel 242
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Chico Hot Springs Resort in Paradise Valley, Montana Near Yellowstone National Park Sold for $33 Million

Hotel News Resource

DiamondRock Hospitality Company (NYSE:DRH) today announced that it has acquired the fee-simple interest in the Chico Hot Springs Resort, a lifestyle resort in Paradise Valley, Montana and near Yellowstone National Park. The purchase price for the Resort and adjacent ranch is $33 million.

Resorts 98
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Choice to open Ascend Collection hotel in Mooloolaba this month

Hotel Management

Choice Hotels Asia-Pac will open its 15th Ascend Hotel Collection property in Australia New Zealand this month on Queensland’s Sunshine Coast. First Light Mooloolaba will feature 67 self-contained one-to-three-bedroom apartments, a pool and gym. One of the newer buildings in the area, the hotel has a modern feel and is expected to appeal to both leisure and corporate guests.

Hotels 245
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U.S. Hotel Industry Growth Slows in Q2

Hospitality Net

Executive Summary Hotel fundamentals softened in Q2, largely due to a 1.5% year-over-year drop in occupancy. The average daily rate (ADR) increased by 2.6% year-over-year, its slowest annual growth since Q1 2021. Revenue per available room (RevPAR) increased by just 1.1% year-over-year, a material slowdown from Q1’s 15.9% pace. Total inbound foreign visitors were 27% below pre-pandemic 2019 levels, while the number of Americans traveling to Europe and the Caribbean increased by 5% and 8%, respec

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Short-Term Rental Data — Behind the Complexity and the Nuances

Skift Blog

Skift Take: Past events gave us enough incentive to look into how vendors gather and glean data on short-term rentals. Where there is transparency, there can be a degree of trust.

Events 239
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Manage Embedded OTA Fees Without Exasperating Your Guests

TravelNet

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. You’re faced with the challenge of competitive pricing, but you’re torn between simplified guest pricing or itemized guest pricing with a lower rent charge. You also need to cover your expenses—from commission rates to housekeeping. But nothing makes potential guests crazier than finding hidden fees tacked onto their bill after they’ve hit the “book” button.

OTA 98
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Bed tax, migration and training hot topics at inaugural Accommodation Australia board meeting

Hotel Management

Peak industry body Accommodation Australia (AA) has held its first national board meeting at Parliament House in Canberra to discuss a range of timely issues affecting the sector. Respected accommodation leaders from across Australia were in attendance at the inaugural meeting with Federal Minister for Immigration, Citizenship and Multicultural Affairs, Andrew Giles, joining as a special guest.

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1 Hotels Launches Certified Sustainable Gatherings

Hospitality Net

1 Hotels, the mission driven luxury lifestyle brand, is introducing Certified Sustainable Gatherings, a new approach that offers the opportunity to create stunning, unforgettable events that are designed to minimize environmental impact. Whether it’s a corporate event, gala, meeting, wedding or private celebration, Certified Sustainable Gatherings provides a one-of-a-kind opportunity to bring your vision to life while working in harmony with the planet.

Events 246
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Biggest Innovators in Travel and Hospitality: Summer Edition

Skift Blog

Skift Take: We're back with another installment of inspiration in hotels and hospitality, with an emphasis on craft and touch amidst a hyped-up business cycle for luxury. Here are a few brands, ideas, and services that deserved a hat tip in the first half of 2023.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!