Lodging

JUNE 20, 2023

Today’s hospitality markets have new challenges to overcome—especially resorts. No sooner have they begun to regain market share in a post-pandemic world when an economic recession is causing guests to become more cautious of where and when they spend their money and time. The good news is that they continue to spend. According to American Express Global Business, during the third quarter of 2022, business travel reached 71% of pre-pandemic levels.

Market Share 299

Market Share Resorts Market Marketing 299

Hospitality Net

JUNE 22, 2023

Great Wolf Resorts, North America’s largest family of indoor waterpark resorts, has selected Above Property Services (APS®) to modernize its technology across their 19 properties across the country. Great Wolf Resorts’ strategic decision to partner with APS was part of an ongoing effort to enhance capabilities and the overall guest experience.

Resorts 345

Resorts Services 345

Skift Blog

JUNE 22, 2023

Skift Take: Travel bargain hunters are a fickle bunch, visiting more than two dozen websites on average before they book. Booking.com and its rivals spend billions annually to woo those travelers who wouldn't otherwise click over to their platforms.

Market 307

Market Marketing Travel Marketing Strategy 307

Hotel Management

JUNE 22, 2023

Securing the right people to run a hotel is no mean feat, particularly in today’s competitive environment. But according to Mondrian Singapore Duxton General Manager Robert C. Hauck, there’s no “special formula”. And “the right people” aren’t always the most experienced. “It’s not rocket science,” he told HM. “In Singapore, like everywhere, it’s difficult to get people because not many people want to work in the industry anymore.

Hiring 246

Hiring General Manager Management Branding 246

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Lodging

JUNE 19, 2023

Based on our February 2023 Hotel Horizons report, CBRE reports that total hotel revenue for the average U.S. hotel returned to pre-COVID levels in 2022. This occurred even though the average occupancy for U.S. hotels is not expected to exceed 2019 levels until 2026. With occupancy levels lagging during the post-COVID recovery and guest counts depressed, hotel owners and operators have had to look for alternative sources of revenue beyond the rental of guestrooms to […] The post Parking Pro

Occupancy 289

Occupancy Revenue Operations Hotels 289

Hospitality Net

JUNE 22, 2023

Officials of MMI Hotel Group (MMI), a leading operator of core, lifestyle and destination resorts and hotels located primarily in the Southeast United States, today announced the company has been selected to operate Fontana Village Resort & Marina in Fontana Dam, N.C. Nestled in the heart of the Smoky Mountains, Fontana Village is a resort property comprised of approximately 356 scenic acres that includes a 91-room lodge, 124 cabins, two restaurants, a general store, two swimming pools including

Operations 264

Operations Resorts Hotels 264

Hotel Management

JUNE 22, 2023

Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed General Manager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. A seasoned hotelier with over 25 years of experience in the luxury hospitality industry, Lidell began his career with Mandarin Oriental Hotel Group in 2009 as General Manager of the then Mandarin Oriental Dhara Dhevi, Chiang Mai, and successfully l

General Manager 246

General Manager Dining Management Services 246

Lodging

JUNE 23, 2023

Coming up on its five-year anniversary, BWH Hotel Group’s boutique Aiden brand continues to gain momentum with 21 properties open and a robust development pipeline that is projected to at least double the portfolio within the next two years. In fact, there are roughly 50 Aiden hotels in various phases of development globally, according to Brad LeBlanc, SVP and chief development officer, BWH Hotel Group.

Pipeline 279

Pipeline Branding Hotels 279

Hospitality Net

JUNE 22, 2023

Driftwood Capital, a vertically integrated commercial real estate firm providing attractive returns in hospitality, announces the acquisition of the Hilton Dallas/Plano Granite Park. The 299-key hotel is centrally located within the 90-acre master-planned, mixed-use community of Granite Park in the north Dallas suburb of Plano. This marks the company’s third hotel acquisition in the Dallas-Fort Worth market; it also owns the 231-key Hilton Dallas/Rockwall Lakefront and the 248-key Hilton Dallas

Real Estate 246

Real Estate Hotels Marketing Market 246

Skift Blog

JUNE 23, 2023

Skift Take: Today's edition of Skift's daily podcast looks closer at extreme luxury adventure trips, hotels' AI labors solution, and Bhutan's push for longer tourist visits.

Travel 291

Travel Hotels Operations 291

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hotel Management

JUNE 20, 2023

The Hongkong and Shanghai Hotels, Limited, is introducing its latest luxury hotel offering under The Peninsula brand this September with the soft opening of The Peninsula London. The newly-built hotel, located at the juncture of Hyde Park Corner and Wellington Arch, has been designed to embody “the finest British craftsmanship”, according to the owner and operator.

Retail 242

Retail Shopping Services Accommodation 242

Lodging

JUNE 22, 2023

Hard Rock Hotel New York named David Salcfas general manager. Salcfas joins the property after a career with Marriott International where he made an impact on the company as an Executive Committee member across 16 hotels and five brands. The Biltmore Los Angeles, part of Millennium Hotels & Resorts, appointed Tiffany Zimmer-Penton as general manager of the property.

General Manager 264

General Manager Sales Resorts Marketing 264

Hospitality Net

JUNE 19, 2023

The IntercityHotel brand is on a growth trajectory in Europe: Deutsche Hospitality recently signed an agreement for a new IntercityHotel in Rotterdam-Schiedam together with the joint venture between Dutch project development company De Veste Schiedam B.V. and Necron GmbH. The hotel is expected to open by the end of 2025.

Branding 276

Branding Hospitality Hotels 276

Skift Blog

JUNE 20, 2023

Skift Take: Early in the pandemic, a bunch of property managers handling multi-family buildings went out of business. Many vacation rental property managers have recently faced a softer reckoning, but an inflection point nonetheless.

Management 293

Management Business 293

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

JUNE 20, 2023

Sydney-born Public Hospitality Group is perhaps best known for its thriving network of pubs and bars, which includes the likes of The Norfolk Hotel and Maybe Sammy, but over the last 12 months, the business has been investing heavily in its accommodation offering, giving rise to a growing portfolio of boutique lifestyle hotels. “It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above,

Business 242

Business Hotel Marketing Market Marketing 242

Lodging

JUNE 20, 2023

In April, Hyatt joined the ranks of hotel companies expanding into the extended-stay space with the launch of its newest select-service brand, Hyatt Studios. LODGING caught up with Jim Chu, chief growth officer at Hyatt, to learn how the brand came to be and the types of guests Hyatt is aiming to attract. Chu said the company conceived Hyatt Studios after identifying a need among hotel developers and World of Hyatt loyalty members for a […] The post Extending Stays: Hyatt Launches First Up

Branding 264

Branding Services Hotels 264

Hospitality Net

JUNE 23, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, today announces the signing of Holiday Inn Resort Pattaya in partnership with Destination Group, a leading hospitality and restaurant company in Thailand.

Resorts 263

Resorts Hospitality Hotels 263

Skift Blog

JUNE 20, 2023

Skift Take: Under Canvas's new ULUM brand is going after a well-heeled, outdoors-centric crowd and sees the opportunity sitting between the glitz of Amangiri and the more minimal brand the company created with Under Canvas.

Branding 283

Branding Hotels 283

Advertisement

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

Branding

Hotel Management

JUNE 22, 2023

Marriott International has introduced the first Spa by JW concept in Australia and New Zealand at luxury Surfers Paradise hotel JW Marriott Gold Coast Resort and Spa. The 2500 sqm spa, which opened on Wednesday July 12, complements the hotel’s AU$35 million transformation. “As we’ve watched the world re-open from the challenges of the past few years, it is an exciting time for us at JW Marriott Gold Coast Resort and Spa to finally reveal this long-awaited chapter of our renovation and welcome ba

General Manager 147

General Manager Resorts Services Management 147

Lodging

JUNE 21, 2023

Armed with a brand known for leaving the light on for guests, G6 Hospitality LLC is now shining the light on its new leader. And while Julie Arrowsmith’s path to the C-suite may have been unconventional, she is making it all add up. Arrowsmith—who was elevated from CFO to president/CFO in August—took on the CEO responsibilities in January when longtime CEO Rob Palleschi departed and she was named president & interim CEO.

Hospitality 264

Hospitality Branding 264

Hospitality Net

JUNE 20, 2023

Platforms like Airbnb, GetYourGuide, Viator, and Tours by Locals have empowered ordinary citizens with knowledge of a city–or with a specific activity to offer within it–to become travel vendors. Through these marketplaces, anyone can sell their travel services, which has increased the already overwhelming amount of content available for travelers, and further complicates their decision-making process.

Travel 246

Travel Services Marketing Market 246

Skift Blog

JUNE 21, 2023

Skift Take: Frenemy relationships have a storied history in the push and pull of the travel industry. Tripadvisor's relationship with Google seems to have improved, and there are probably several areas where they might collaborate further.

Travel 293

Travel 293

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hotel Management

JUNE 20, 2023

Qa ntas has resumed seasonal flights direct from Perth to Rome, marking the return of the popular route for the second year running in time for the European summer, with flights also set to operate in 2024. The flights will operate three days per week with the airline’s Boeing 787 Dreamliner aircraft until 3 October 2023, offering more than 22,000 seats between Australia and Italy over a four-month period.

Tourism 147

Tourism Operations Services Travel 147

Lodging

JUNE 22, 2023

NEW YORK—At the 45th Annual NYU International Hospitality Industry Investment Conference, NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality and Ernst & Young LLP (EY US) presented findings from the NYU and EY 2023 Hospitality Executive Financial Survey. The NYU SPS Tisch Center and EY US gleaned responses from chief financial officers at 30 leading travel and hospitality companies for the survey.

Hospitality 253

Hospitality Travel 253

Hospitality Net

JUNE 23, 2023

This year we’ve all been talking about AI, Chat GPT, a cookie-less future (someday), and traveler insights. Social media has been a bit less buzzy than in times past. A potential ban on TikTok has been making headlines in the U.S., despite being the fastest-growing platform. Facebook still has the biggest user base and is the top social channel for advertisers.

Market 246

Market Marketing Travel Hotels 246

Skift Blog

JUNE 22, 2023

Skift Take: Travelers who have it all, seem prepared to risk it all. With one boutique luxury adventure travel company stating they'll push the boundaries to match the expectations of their high-level clients.

Travel 273

Travel Operations Tourism 273

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hotel Management

JUNE 20, 2023

A generation of talented leaders are rising through the ranks of the accommodation industry and striving for better outcomes for employees and guests. M3 Property Senior Valuer – Specialised Assets, Hannah Vale, spoke to HM about her start in the hotels industry and the change she would like to see in the future. How did you get started in the industry and what led you to your current role.

Accommodation 147

Accommodation Motels Retail Construction 147

Lodging

JUNE 23, 2023

SAN DIEGO—Hilton San Diego Gaslamp Quarter is excited to announce the completion of its $22.5 million renovation project. The remodeled full-service hotel is for both business and leisure travelers and has a new restaurant concept, Wild Hare Bar Garden. Design firm waldrop+nichols studio created the property’s new aesthetic. The 286 guestrooms, lofts, and suites, are designed with new furnishings.

Services 245

Services Business Travel Hotels 245

Hospitality Net

JUNE 22, 2023

The recovery of business travel and the evolution of bleisure travel globally highlights the importance of adapting to changing travel trends. Hotels that proactively embrace these trends and tailor their offerings accordingly position themselves as forward-thinking and customer-centric. This adaptability allows hotels to stay relevant and appeal to the evolving preferences of modern travelers.

Travel 246

Travel Business Hotels 246

Skift Blog

JUNE 23, 2023

Skift Take: Finca Cortesín has become an award-winning property in Málaga, Spain. But its operator will need a fresh playbook to draw guests to its new 17th-century palace in the mountains of Mallorca.

Operations 261

Operations Hotels 261

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel