Sat.Aug 31, 2024 - Fri.Sep 06, 2024

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How digital content influences traveler purchasing decisions

eHotelier

Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.

Travel 130
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Banned in NYC: Airbnb One Year Later

Skift Blog

Skift Take: Local Law 18 hasn't yet led to a significant amount of additional long-term housing in NYC and hotels are thriving. But small-time hosts have lost a key source of income. Modifications, and a more balanced approach, are needed.

Hotels 361
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Cvent Acquires Marketing Tech Company Splash

Lodging

TYSONS, Virginia—Cvent announced that it has acquired Splash, an event marketing technology company. Splash’s platform allows marketers to create on-brand, measurable, and repeatable event programs that drive pipeline and sales. Over 500 organizations, including more than 60 Fortune 1000 companies, use Splash for their event marketing needs. Together, the companies plan to continue investing in their products and serving their customers to accelerate event success.

Marketing 289
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It’s the End of Search Advertising as We Know It (And I Still Don’t Know if I Feel Fine.)

Hospitality Net

As we move further into generative AI experiences in Search, it’s becoming increasingly clear that the traditional advertising models used by search engines need some rethinking.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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The Secret to Effective Sales Proposals

Anthony Cole Training

An effective sales proposal is less about what the proposal includes and more about what the end result is supposed to achieve. In fact, many sales proposals are delivered much too soon and inappropriately, often generated because the prospect asked to "see what you can do." If a salesperson follows a stage-based sales process, they know that a proposal only follows when the prospect has hit certain milestones in the discovery process, and they will be ready to give an answer, whether yes or no,

Sales 240
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Virgin Atlantic Reviews ‘Gender Neutral’ Policy for New Saudi Route

Skift Blog

Skift Take: Throughout its 40-year history, Virgin Atlantic has made its name by shaking up the airline establishment. This move suggests that when cultural sensitivities are concerned, even a trailblazer can have its limits.

Tourism 353

More Trending

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Hotel Indigo debuts in the lush mountains of Oman

Hospitality Net

IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa. Jabal Akhdar, meaning "Green Mountain" in Arabic, is a majestic range in Oman known for its stunning landscapes and cooler climate. Famed for terraced gardens, ancient villages, and dramatic canyons, the new Hotel Indigo resort is nestled 2,000 metres above sea level, featuring 173 beautifully designed rooms, suites, and chalets, each offering majestic views of

Resorts 298
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Key appointments: The Langham, Gold Coast, Hyatt Place Melbourne and Outrigger Kaua‘i Beach

Hotel Management

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. In a hospitality career spanning over 30 years, Romandy has held roles with InterContinental Hotels Group across England, Spain, and the United States, as well as Shangri-La Sydney and most recently, as General Manager of InterContinental Hayman Island Resort.

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Lufthansa Seeks 19.9% Stake in TAP Air Portugal, Report Says

Skift Blog

Skift Take: The German airline group wants to avoid purchasing a controlling stake in TAP because it doesn't require approval from European Union antitrust authorities.

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Wyndham Debuts First U.S. Registry Collection Hotel

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts debuted The Mining Exchange, a Registry Collection Hotel, marking the first property in the collection in the United States. The 128-room, newly renovated hotel is located in downtown Colorado Springs, Colorado. Once home to the stock exchange for gold and silver sourced from the Rockies, guests can now take in the hotel’s history and use amenities including multiple onsite culinary outlets, a full-service spa, and an on-site art gallery, [R

Hotels 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Mandarin Oriental Qianmen, Beijing, a Unique Hutong Sanctuary, Now Open

Hospitality Net

Mandarin Oriental Qianmen, Beijing, an exquisite property nestled in the heart of a traditional hutong neighbourhood, opens its doors today. With just 42 beautifully appointed courtyard houses, this marks the Group’s second hotel in the Chinese capital, offering a blend of luxury and local culture.

Hotels 298
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‘Tick tock’: don’t miss your chance to enter the 2024 HM Awards

Hotel Management

An extension to the submissions deadline for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, is coming to a close with limited time remaining to cast your nomination. Enter the 2024 HM Awards now The HM Awards portal will close at 11.59pm on Monday September 9. The 22nd annual event, taking place on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney, will determine the best people, properties, departments, brands and chains in the business of a

Events 147
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New Deloitte Report Maps Climate Change’s Triple Threat to Travel Industry

Skift Blog

Skift Take: A growing wave of environmental pressures is pushing the travel industry toward rapid transformation. Deloitte's latest report offers insights into how companies can adapt or risk extinction in an increasingly eco-conscious market.

Travel 331
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J.D. Power: Guest Satisfaction at Third-Party Managed Hotels Significantly Improves

Lodging

TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improved significantly this year, outperforming chain-managed and independently operated hotels. “Third-party management companies operating branded hotels are really firing on all cylinders by consistently delivering well-maintained buildings, cleaner guestrooms, and an

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Data-Driven Personalization: Are Hoteliers Missing the Mark?

Hospitality Net

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will foresee their needs and preferences at every encounter.

Hotels 278
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Southside by Ovolo makes an entrance with statement suites and bold arrival area

Hotel Management

Southside by Ovolo, a member of Design Hotels, has made its arrival in Hong Kong’s first warehouse-converted hotel. Located in the vibrant cultural district of Wong Chuk Hang on the south side of Hong Kong Island, Southside by Ovolo aims to reflect the essence of Hong Kong’s dynamic culture and lifestyle. In a transformation designed to elevate the guest experience, the hotel offers distinctive design with luxury and comfort at the forefront.

Events 147
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DOT Launches Probe Into Loyalty Programs of 4 Largest U.S. Airlines

Skift Blog

Skift Take: The investigation seeks to determine whether recent industry trends like devaluing the worth of miles and consolidation have adversely affected consumers.

Consumer 340
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Hilton Celebrates Operation of Over 8,000 Global Hotels

Lodging

MCLEAN, Virginia—Just over two years after opening its 7,000th hotel, Hilton now has more than 8,000 hotels operating globally. Following a series of additions to its portfolio, including NoMad, Graduate Hotels, Small Luxury Hotels of the World, and Autocamp, Hilton has grown the company’s global network. “This has been a significant year for Hilton’s development, marked by strategic partnerships and acquisitions, and continued organic growth from our existing brands,” said Kevin Jacobs, c

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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NOW OPEN: The All-New Four Seasons Hotel Hangzhou at Hangzhou Centre Welcomes Guests for the First Time

Hospitality Net

With easy access by foot, car or boat to famous sites and exciting diversions, guests will find themselves in the heart of a dynamic interplay between Hangzhou’s history and modernity.

Hotels 287
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The Motley Hotel Richmond to open under Hilton’s Tapestry Collection in Q4

Hotel Management

Hilton’s independent Tapestry Collection by Hilton is set to make an Australian debut later this year with the signing of The Motley Hotel in Richmond, Melbourne. Located on Richmond’s historic Bridge Road, the 80-room hotel will operate under a franchise agreement with Amber Property Group. The Motley Hotel features an eclectic design, rooftop bar and restaurant, and meeting space.

Hotels 147
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Visa Enters Partnership to Skill India’s Tourism Workforce Amid Shortage — India Report

Skift Blog

Skift Take: Skilling programs are necessary. However, training them to take up jobs in tourism cannot be the only focus: the industry also needs to figure out how to retain the talent.

Tourism 337
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Extreme Hospitality Names John A. Rubino CEO

Lodging

PHILADELPHIA, Pennsylvania—Extreme Hospitality announced the appointment of John A. Rubino as CEO. John Rubino, a co-founder of Extreme Hospitality, brings over 30 years of experience in the hotel industry to his new role where he will oversee the company’s strategic direction. John Rubino’s background in hospitality spans hotel operations, asset management, and corporate leadership.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Highest Season Launches the Hotel Sales Mastery Course: A Comprehensive 8-Week Training Program to Revolutionize Hotel Sales

Hospitality Net

Highest Season, a leader in commercial strategies and sales courses that generate revenue for hotels, is excited to introduce the Hotel Sales Mastery Course. A unique, online training program that goes beyond traditional hotel sales education.

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Avani set for Singapore launch in 2027 in partnership with UAE investors

Hotel Management

Minor Hotels’ lifestyle brand Avani Hotels and Resorts is set to make its Singapore debut in 2027 with the opening of a 200-key new-build property. Located at 24 Peck Seah Street, in the bustling Tanjong Pagar district, the 13-storey upscale property is a partnership with Singapore’s Kajima Development and Abu Dhabi-based Alwathba Investment. L-R: Rashed Mohammed Ahmed Darwa Alkaabi, Director of Alwathba Investment; William E.

Resorts 147
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Athens City Official: ‘Rapid Growth Has Left the City Exposed to Climate Change’

Skift Blog

Skift Take: Athens has had infrastructure shortcomings for quite some time. Climate change and a tourism boom magnified the problems. The city's top tourism hopes greener upgrades can be a solution.

Tourism 345
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Raines Adds Hotel Theo to Management Portfolio

Lodging

FLORENCE, South Carolina—Raines has added Hotel Theo, a Tapestry Collection by Hilton property, to its management portfolio. Formerly known as Hotel Magnolia, Hotel Theo is now part of Woven by Raines, the lifestyle division of Raines. The property is owned by TCOR Hotel Partners and TriGate Capital. Located between the French Quarter and the Warehouse District, Hotel Theo is a spot for travelers looking to explore the culture of The Big Easy and enjoy attractions. […] The post Raines Adds

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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4 Fun Date Ideas That Capture a Revenue Managers heart

Hospitality Net

Today, we’re mixing business with pleasure—literally. If you’re dating a revenue manager, you know they love efficiency, data, and getting the most value out of everything. So why not plan a date that satisfies their inner strategist while still being tons of fun?

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Bridge launches ground-up construction lending program

Hotel Business

Bridge , a digital platform that connects middle-market developers with a network of debt capital providers, has launched its ground-up construction lending program, an in-house lending program designed to support construction and rehab projects for franchised hotels. The program will cater to experienced sponsors in primary and secondary markets, offering loan amounts of up to $50 million.

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Elliott Owns Enough Southwest Shares to Call for a Special Meeting

Skift Blog

Skift Take: Elliott is amping up the pressure on Southwest. Now that it's crossed the threshold in owning 10% of the carrier's common stock shares, the hedge fund could call a special meeting to force a vote on whether to oust Southwest CEO Bob Jordan and chairman Gary Kelly.

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Hotel Equities Partners With 34th Floor Hospitality

Lodging

ATLANTA, Georgia—Hotel Equities (HE) and 34th Floor Hospitality teamed up to change the culinary journey for guests across HE’s portfolio with immediate integrations at new-build properties in the Caribbean and Latin America. 34th Floor Hospitality’s team brings creativity, market knowledge, and owner-centric operations to the partnership.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.