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The ascendancy of social media hasn’t just transformed the way people spend their leisure time. Social media also changed the way businesses operate and present themselves. In the process, it has revolutionized the relationships between businesses and customers. Despite all the benefits of social media for marketing, brand development, and customer engagement, there can be a significant downside.
Recently, I shared 5 key things that have helped us grow and serve others in the last 30 years, hoping they will be helpful to others on their journey. Now, I'm taking a deeper dive into the 5 key takeaways with a more detailed on each. Here's #4: Relationships.
What Is Medical Tourism? Medical tourism is on the rise, providing individuals with a unique opportunity to explore new places while receiving quality health care. It has become an effective way to get medical procedures unavailable in their own country or too expensive to pursue domestically. Medical tourists travel abroad to combine health-care-related activities such […] The post Hospitality and Destination Marketing’s Role in Medical Tourism appeared first on Are Morch, Digital T
Click on image to learn more 🔊 Listen to Post This is not the case for all GMs, but it is definitely the case for many. The reason is simple: the GM has not been given any formal accounting training and they are intimidated by the numbers and their lack of knowledge. Because of this they tend to stay out of the way, so to speak, when it comes to digging into what is really going on with the numbers and the accounting department.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.
The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Bureau of Labor Statistics. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 million, changed little in January. The unemployment rate has shown little net movement since early 2022.
Running a successful hotel requires a special set of entrepreneurial and leadership skills. It’s one thing to have a convenient location, great amenities, and a solid business plan. But how you organize your team and provide great guest experiences is a different story. Keeping up with customer demands, assisting with employee retention, and implementing new […] The post Techniques to Boost Your Hotel’s Success in 2023 appeared first on Are Morch, Digital Transformation Coach.
Running a successful hotel requires a special set of entrepreneurial and leadership skills. It’s one thing to have a convenient location, great amenities, and a solid business plan. But how you organize your team and provide great guest experiences is a different story. Keeping up with customer demands, assisting with employee retention, and implementing new […] The post Techniques to Boost Your Hotel’s Success in 2023 appeared first on Are Morch, Digital Transformation Coach.
Sydney, Australia – Newly released data from SiteMinder, the world’s leading open hotel commerce platform, highlights the increase in outbound reservation volumes from mainland China following the country’s relaxation of travel restrictions on January 8. SiteMinder, which generates more than 100 million reservations annually for 35,000+ hotels across 150 countries, has seen a 37% increase in net reservations from Chinese travellers since mid-December, with booking increases accelerating by 27% b
Duetto has again surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals. It shows hotels have mixed feelings about business travel in 2023; it’s a focus for revenue teams but also tipped to be the biggest challenge of the year ahead.
My Place Hotels of America has added Jeff Thomas as VP, marketing and Bruce Sneller as VP, leadership development to its executive team to bolster its support for its franchisees through additional investments in traditional, digital and social marketing efforts, and leadership development at the property level. Both executives report directly to Matthew Campbell, COO/chief legal officer, My Place Hotels. “Adding Bruce and Jeff to the team represents a significant step in our company’
Italy: LVMH Hospitality Excellence has agreed with Sardegna Resorts S.r.l., owned by Qatar Investment Authority, to manage the Hotel Romazzino and Hotel Pitrizza in Costa Smeralda, Sardinia. LVMH Hospitality Excellence belongs to the luxury group LVMH Moët Hennessy – Louis Vuitton. The group’s portfolio spans wines and spirits, fashion and leather goods, perfumes and cosmetics, watches and jewellery, as well as selective hospitality.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hompton by the Beach Penang has managed to dramatically reduce manual admin while boosting bookings and revenue after adopting the STAAH channel manager. Hompton By The Beach Penang is a 4-star hotel with the persona of ‘home’, offering travellers a restful sojourn along the strategic Tanjong Tokong seafront in Malaysia. It welcomes casual tourists and families as well as business travellers.
How can you make sure that the system’s responses completely align with your company’s business strategy? And what part does your team play in this? Here are three steps to achieve a balance at your hotel to foster solid collaboration between your team and their AI-based helpers.
Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. and U.K. “We are thrilled to welcome Andrea to the Graduate Hotels team as we continue to expand and evolve our offerings and consistently strengthen the day-to-day on-property experience for both guests and visitors,” said Kevin Osterhaus, president, Graduate Hotels.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out the overload of daily information and enjoy letting their intuition make travel choices.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
As the markets have opened up and travel continues to rise, Hoteliers should not ignore this important market segment – Corporate clients to maximize occupancy and revenue. In the hotel industry, corporate clients can represent a significant source of revenue, as they often book rooms for business travel, conferences, and other events. In order to target corporate clients and increase bookings from this segment , hotels can take several steps in 2023: 1) Develop a corporate sales strategy:
A new study looks at the influence of various dimensions of green atmospherics on the well-being and behavioural intentions of hotel guests and employees. The findings could help luxury hotel managers deliver a more enjoyable experience for guests and take better care of their employees while also reducing their environmental impact.
Phoenix’s hotel revenue per available room (RevPAR) is forecasted to reach $419 for Feb. 10-12, which would be the second-highest level for a Super Bowl weekend, according to STR. The market, also hosting the Phoenix Open this week, is projected for Friday through Sunday night occupancy of 94% and average daily rate (ADR) of $445. Even with 11.7% more supply in the market, a unique volume of demand is forecasted to push occupancy slightly higher than Phoenix’s last host year in 2015 (93.7%).
UK: Central London Alliance, a collection of London based organisations , has launched a campaign to stimulate visits to the city. The campaign, called Love Letters for London , encourages visitors to locate bespoke postboxes which have been installed at various different venues throughout central London. This includes museums, theatres, hotel lobbies and in commercial buildings.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Your conference is a special event that deserves a special venue. But don’t let the search for unique conference venues overwhelm you. With some creative thinking and careful planning, you can find a space that will help your event stand out and make a lasting impression on your guests. Here are some tips to help you get started! Benefits of Unique Conference Venues Choosing an unusual venue for your conference can add to the overall experience for your guests.
Some lodging establishments have decided to charge guests an additional energy flat rate. Here's a look at the pro and cons - what solution is best for you?
Hyatt Hotels Corporation has opened Hyatt Centric Congress Avenue Austin, a 31-story hotel in downtown Austin, marking the second Hyatt Centric property in Texas. The hotel’s 246 guestrooms, including five suites, offer Drybar hair dryers, Nespresso coffee makers, BeeKind bath amenities and JBL Bluetooth speakers. Honoring Austin’s artistic spirit, guitar-amp nightstands and vintage show posters can be found in the rooms, as well as portraits in concrete incorporated into columns in the eighth-f
If you've ever considered becoming an accommodation provider or already own accommodation and want to maximize your revenue, this is the article for you. In this in-depth dive into accommodation ownership, you can learn about the many different types of accommodation available for travelers and how you can get more revenue as an owner. Quick The post Accommodation Providers: Strategic Tips to Get More Revenue appeared first on Revfine.com.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
India: Hotel franchising company Wyndham Hotels & Resorts has signed The Earth Amritsar, Trademark Collection by Wyndham, its first for the brand in India. Expected to open in early 2024, the 57-room hotel will be operated in collaboration with Earth Suites & Resorts Private Limited – a hotel operator with properties in Amritsar, Goa and Raipur.
Ranging from a newly preserved ancient house in China to a hand-picked selection of hidden jungle escapes across several countries and cultures, these twelve vibrant, new-to-SLH properties will influence travelers’ itineraries in the year to come. Here we present the latest additions that Small Luxury Hotels of the World (SLH) has to offer discerning boutique hotel aficionados across the globe.
U.S. News & World Report has revealed its annual rankings of the Best Hotels. The 2023 rankings highlight more than 35,000 hotels. For the first time, Acqualina Resort & Residences in Sunny Isles Beach, FL, takes the No. 1 spot in the Best Hotels in the USA ranking, which considers industry awards and guest reviews. The hotel stands out for its “world-class pools, restaurants and convenient access to the beach.
Hotel packages are helpful for hotels and their guests because they bundle together a hotel room with other products or services that may interest them. For hotels, this provides upselling potential, while for guests, it means an improved guest experience and, often, greater value for money. In this article, you can learn about how hotel The post Hotel Packages: Tips to Optimise the Use of Hotel Package Deals appeared first on Revfine.com.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Switzerland: Global luxury hospitality company Jumeirah Group has acquired its first property in Switzerland, the Le Richemond located on Lake Geneva. Le Richemond features 109 rooms and suites and will soon undergo extensive renovations to reposition the hotel in line with Jumeirah’s luxury offering. The group plans to add a wellness and fitness area.
Effective marketing is about reaching the right customer at the right time. Leveraging the power of location-based marketing makes the most of technologies that target your ideal audience when they’re most likely to make a purchase.
The Phoenix market led the U.S. meetings and events industry by volume for January, according to Knowland. The Arizona capital city was followed by Orlando and Washington, DC. The leading industry driver for meetings was technology across four of the top five markets. “The United States meetings and events business is back, growing both year over year and over historical baseline years,” said Kristi White, chief product officer, Knowland. “The January number seems a bit outlandish bu
Did you know that Thailand gets more than fifteen million tourists every year? That’s right. There’s a reason the beautiful country is one of Asia’s most loved travel destinations. Here, you can experience everything that’s needed for a luxury getaway. Breathtaking coastal scenery. Picture-perfect beaches. Mesmerizing rainforests.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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