Are Morch

MARCH 3, 2024

It’s interesting to note that the hospitality industry has the lowest customer retention rates when compared to other industries. Customer retention is an important component of any business’s success and growth, and low retention rates in the hospitality industry can negatively affect revenue and profitability. Keep reading to discover why customer retention is so crucial […] The post How to Combat Low Customer Retention in Hospitality appeared first on Are Morch, Digital Tran

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Skift Blog

MARCH 7, 2024

Skift Take: Visa-free entry policies have long been recognized as potent tools for bolstering tourism numbers. China not only acknowledges the potential of this strategy, but is also keen to translate this into tangible results.

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Lodging

MARCH 6, 2024

What initially inspired you to get into the hospitality business? I was born with a love of travel and hotels, but it was really my grandmother who instilled in me a deep appreciation for beautiful and special places around the world. My father was also hugely influential in my interest in hotels as real estate and creative problem solving. Who were some of your mentors or role models, male or female, and what were their most […] The post Meeting With Success appeared first on LODGING Maga

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Hotel Management

MARCH 7, 2024

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, women in hotels, from a variety of cultural and career backgrounds, share their experiences of inclusion in the industry, and the ways in which they are committed to a more diverse future.

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Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

MARCH 5, 2024

Hilton (NYSE: HLT) and NABNI Developments, the visionary real estate developer behind the most sought-after residential and commercial properties in Dubai, have announced plans for Waldorf Astoria Residences Dubai Downtown, set for completion in 2028. Located in the most populous city in the United Arab Emirates, Waldorf Astoria Residences Dubai Downtown will heighten the prestigious hospitality brand’s global presence as the first-ever standalone Waldorf Astoria residential address outside of t

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Real Estate Hospitality 279

Skift Blog

MARCH 4, 2024

Skift Take: To verify 7.7 million listings, as untold numbers are constantly dropping off and new ones are added in more than 220 countries, is a daunting task. By its nature, this will be an imperfect process.

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Closing Cancellation Travel 312

Hotel Management

MARCH 5, 2024

Radisson Hotel Group is set introduce its Radisson Red brand to Auckland next year in the form of a purpose-built 322-key hotel in the CBD. Owned by prominent developer Stonewood Group, Radisson Red Auckland will form part of a mixed-use commercial development on Queen Street. Known for its stylish spaces with standout designs, Radisson Red is expected to bring a modern lifestyle experience that draws inspiration from the surrounding arts and entertainment venues.

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Anthony Cole Training

MARCH 8, 2024

Most sales managers spend less than 10% of their time on coaching, and only one third of managers actually coach their people on a weekly basis. Yet, the Coaching Competency is the most critical part of a sales manager's responsibilities; it is also the most difficult skill set to learn and master. There are many reasons for this, but among them are: the managers themselves were not coached or they had a bad experience with coaching; they were elevated to a team lead or manager position based on

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Skift Blog

MARCH 7, 2024

Skift Take: TikTok has become an influential force in travel discovery. Selling travel more directly would make it formidable. In the meantime, experiments with horizontal-format video and its new protections for children are intriguing.

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Travel Digital Marketing Tourism Marketing 315

Lodging

MARCH 7, 2024

What initially inspired you to get into the hospitality business? Hilton is an iconic brand and the vitality, complexity, and community surrounding hospitality are unique to this industry and continue to inspire me. Now that I am in hospitality, the team members, owners, and suppliers—the community I have the pleasure of working with—are why I will probably never leave this business!

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Business Hospitality Branding Management 306

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hotel Management

MARCH 7, 2024

The countdown is on to the 2024 Asia Pacific Hotel Industry Conference and Exhibition (AHICE) – the hotel event where deals get done – with a number of new program items just announced. Over the course of three days – commencing with Design Inn and the Future Leaders Forum at SkyCity Adelaide on April 30, followed by AHICE at the Adelaide Oval on May 1-2 – delegates can expect insightful panel sessions, keynotes, Q&As and presentations, ample networking opportunities and innovative exhibitor

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Hospitality Net

MARCH 7, 2024

Marriott International, Inc. today announced it has signed an agreement with Victoria Park Hotels Ltd. to launch The Park Lane Hong Kong, Autograph Collection in early 2025.

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Skift Blog

MARCH 8, 2024

Skift Take: Solo travel has grown enormously in popularity in recent years, so here's a look at the factors driving its boom as well as what solo travelers are interested in.

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Lodging

MARCH 8, 2024

What initially inspired you to get into the hospitality business? My mother, Janine Goodin, was a catering manager for a full-service hotel. I was fortunate to be able to join my mother and her team on sales calls and MOD (manager on duty) shifts as a teenager. My experiences during those moments allowed me to see a future in the industry. Who were some of your mentors or role models, male or female, and what […] The post Pushing Through Boundaries appeared first on LODGING Magazine.

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Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

MARCH 7, 2024

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, Accor Chief Operating Officer Premium, Midscale, Economy for MEA APAC, Kerry Healy, discusses how the hotel industry can better embrace inclusivity for both guests and teams.

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Hospitality Net

MARCH 4, 2024

Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts, effective today, and will be rebranded immediately as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.

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Skift Blog

MARCH 6, 2024

Skift Take: Rising competition in the hotel bookings landscape is pushing the industry towards the smarter use of technology. Hotels that leverage first-party data to drive AI strategies can win the race against OTAs for guest attention and loyalty.

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Digital Marketing OTA Market Marketing 303

Lodging

MARCH 4, 2024

What initially inspired you to get into the hospitality business? I worked my way through college and early in my career to supplement income within the restaurant industry. A few years post college, I landed an entry-level development role with a major brand company and have been in that space ever since. In my foundational roles within hotel development, I gained first-hand exposure to hotel owners’ entrepreneurial mindsets.

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Hotel Management

MARCH 5, 2024

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, Crowne Plaza Hobart Human Resources Coordinator, Sally Whyte, recounts her experiences of inclusivity in the hotel industry and why visibility is so important.

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Operations General Manager Business Events 246

Hospitality Net

MARCH 6, 2024

Hotelogix, a globally leading cloud-based hospitality technology provider, proudly announced that it has become the leading Cloud-based Property Management System for Hotels in the Philippines. This significant milestone was achieved following the successful signing of 57 properties with 7437 rooms belonging to the Global Comfort Group Corporation (GCGC), marking a monumental moment in Hotelogix’s expansion within the Southeast Asian region’s hotel industry.

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Skift Blog

MARCH 6, 2024

Skift Take: Even Tripadvisor would agree that the sum of its parts is likely worth more the the whole. That's what a potential buyer is likely thinking.

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Sales Travel 326

Lodging

MARCH 5, 2024

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG’s network of more than 6,000 franchises, managed properties, restaurants, and bars to access eTip’s contactless tipping technology. By using the eTip platform, hotel colleagues have the potential to increase their tipped wages while guests can access cashless tipping. eTip’s payment and banking system, designed as an end-to-end digit

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Resorts Accommodation Hotels Management 303

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

eHotelier

MARCH 7, 2024

This article seeks to delve into the strategies and mindsets that will empower hotel managers to redefine industry standards, cultivate exceptional teams, and achieve unparalleled success.

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Management Hotels Services 116

Hospitality Net

MARCH 6, 2024

Speaking at ITB Berlin 2024 Glenn Fogel, CEO of Booking Holdings, revealed himself to be a major supporter of the use of artificial intelligence. At the Future Tracks section of the Convention he outlined his vision for the use of artificial intelligence in tourism under the heading of “Leadership, Innovation and the Future of Travel”: ”Back in the day my parents would go to a travel agency, where their interests were already known, and where they could be presented with suitable offers.

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Tourism Travel 264

Skift Blog

MARCH 7, 2024

Skift Take: United is continuing to deepen its presence in markets overlooked by most other U.S. carriers. It’s a strategy that appears to be working well.

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Marketing Market 307

Lodging

MARCH 8, 2024

Tim Gerhold, general manager, The Golden Hotel, Ascend Hotel Collection in Golden, Colorado, definitely has the often-mentioned hospitality gene. That guest-first sensibility was on full display when, mid-interview with LODGING, he didn’t hesitate to pick up the phone and proceed to offer the caller—a honeymooner inquiring about a room—an upgrade to a suite with a fireplace and river and mountain views.

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Services General Manager Hospitality Management 279

Advertiser: ZoomInfo

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Hotel Designs

MARCH 5, 2024

Hotel Designs VIP arrivals: hottest hotel openings in March 2024 VIP arrivals: hottest hotel openings in March 2024 Hotel Designs new Editor Sophie Harper takes a look at some of this month’s hottest hotel arrivals… 2024 is fast becoming one of our most anticipated years for hotel openings across the globe. With expansion and development gathering pace and showing no sign of slowing down anytime soon, there are a number of exciting markers with several shiny-new hospitality brands breaking into

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Hospitality Net

MARCH 8, 2024

Studio Marincola’s paean to circular architecture will see former Hotel Splendid Venezia transformed into a paragon of contemporary Alpine design ahead of Milano-Cortina 2026 Winter Olympics

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Resorts Hotels 264

Skift Blog

MARCH 4, 2024

Skift Take: Subscriptions were supposed to be the next big thing in travel. It hasn't worked out that way. eDreams Odigeo's program seems to be doing well, but most of the others are struggling.

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Travel 303

Lodging

MARCH 5, 2024

The American Hotel & Lodging Association (AHLA) announced that Kevin Carey will serve as AHLA’s interim president and CEO while continuing in his role as AHLA’s senior executive vice president and COO. Carey succeeds former AHLA President and CEO William “Chip” Rogers, who resigned last Friday to pursue other professional interests. Carey will report directly to AHLA’s Board of Directors until a permanent president and CEO is selected and onboarded.

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Hotels 278

Advertiser: ALHI

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