Sat.May 25, 2024 - Fri.May 31, 2024

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NYC Extended Stay Forum Showcases Segment’s Resilience, Growth Outlook

Lodging

The inaugural Extended Stay Hotel Forum, held last Tuesday at the Union League Club in Manhattan, New York City, focused on development, ownership, and operation in the vibrant extended-stay segment, which comprises more than 51 percent of hotels currently being financed. The event included nine sessions covering trends and strategies in areas such as the economy and lifestyle & luxury segments, site selection and investment, branding, new construction and conversion, revenue management and

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NYC Hotel Rates Soar Amid Airbnb Crackdown and Migrant Policy

Skift Blog

Skift Take: New York hotels have faced a price crunch after the city lost about 10% of its travel lodging supply between new restrictions on short-term rentals and a program to convert many hotels into shelter for migrants.

Hotels 346
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Accommodation Australia CEO Michael Johnson announces retirement

Hotel Management

Popular hotel industry figure and CEO of the nation’s peak accommodation industry body, Accommodation Australia, Michael Johnson, has announced his retirement, effective July 31, 2024. Johnson spent four years as national and NSW head of Tourism Accommodation Australia before being appointed CEO of Accommodation Australia in January 2023 ahead of the amalgamation between TAA and Accommodation Association of Australia on 1 July 2023.

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IHG Partners with peer-to-peer fashion rental marketplace Pickle

Hospitality Net

As summer festival season heats up, IHG Hotels & Resorts is launching "The Festival Closet by IHG x Pickle*" a collaboration with Pickle, the premier peer-to-peer fashion rental marketplace. The new partnership allows guests to rent the most in-demand festival fashion for free, tapping into the trend of travelers choosing to experiment with bolder and more adventurous styles while on the go.

Resorts 299
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Labor Pains: Rising Wages, Difficulty Finding Employees Among Top Hotel Company Concerns

Lodging

While hotel executives concede that the labor market has improved since bottoming out during the pandemic just a few years ago, they still acknowledge that several challenges exist, not the least of which is rising wages as well as difficulty finding and retaining employees. Robert Habeeb, president/CEO, Maverick Hotels & Restaurants, confirmed that “labor has been the big story” during the post-COVID era and detailed how the market has evolved over the last few years. […] The post Lab

Hotels 289
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American Airlines Backtracks, Will Allow Travel Agency Customers to Keep Earning Miles

Skift Blog

Skift Take: American Airlines tried to drag an entrenched industry toward the airline's vision of a more productive distribution future. But the financial hit stung.

Travel 340

More Trending

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86% of Executives have already deployed Artificial Intelligence to enhance revenue, reveals TCS Global AI Study

Hospitality Net

A new global study by Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, reveals that more than eight out of 10 (86%) of senior business leaders have already deployed artificial intelligence (AI) to enhance existing revenue streams or create new ones. The ‘TCS AI for Business Global Study’, a comprehensive report on the state of AI adoption and its impact on businesses, also finds that 69% of businesses are more focused on using AI to spur innova

Revenue 289
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New Labor Challenges: Analyzing the Impact of Higher Wage Rates and Workforce Trends in 2023

Lodging

The scarcity of employees has long been the primary labor concern for U.S. hoteliers, even before the onset of the COVID-19 pandemic. Historically, jobs in the lodging industry have had a negative perception as being too physically demanding, requiring excessively long hours, and requiring work on weekends and holidays. The shortage of personnel was exaggerated during 2021 and 2022 as many of the employees that were laid off during the pandemic in 2020 opted not […] The post New Labor Chal

Marketing 279
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Thailand Expands Visa-Free Entry: 93 Nations Now Qualify

Skift Blog

Skift Take: Thailand's aggressive push to attract tourists through these visa promotions highlights its commitment to reviving the tourism sector and ensuring long-term economic stability.

Tourism 322
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Exclusive: Accor takes action in ‘high growth’ collection brand hotels

Hotel Management

Distinct collection hotels are on the rise as both travellers and owners seek character over ‘cookie cutter’ approach. Here, Accor Pacific Chief Development Officer, Lindsay Leeser, and Vice President Development, Brett Forer, discuss the importance of growing this arm of the business. A key part of Accor’s growth and development strategy is to expand our strongest categories, which includes collection brands.

Branding 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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From Strategy to Impact: Mainstreaming Net Positive Hospitality

Hospitality Net

At the World Sustainable Hospitality Alliance Member Summit in Nice, HNtv INSIDERS caught up with Glenn Mandziuk, CEO at the Alliance and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. This summit, themed ’Mainstreaming Net Positive Hospitality’, provided the hospitality industry with an opportunity to discuss how to drive action.

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Hampton Inn & Suites Lady Lake/The Villages Completes Renovation

Lodging

THE VILLAGES, Florida—Hampton Inn & Suites Lady Lake/The Villages has recently completed a multi-million-dollar renovation. Led by Florida Hotel Renovations, the project began in late 2023 and includes new contemporary flooring, furniture, lighting, and décor throughout all guestrooms and communal spaces, including the lobby and dining area. “Hampton Inn & Suites Lady Lake/The Villages takes pride in providing our guests with a memorable travel experience backed by the latest innovations

Dining 278
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There’s a Huge Opportunity For Saudi Tourism – But it Needs to Embrace Nuance

Skift Blog

Skift Take: If Saudi Arabia is serious about tourism, it will need to cater to a wide range of people and price points. What I want to see is room for a certain segment of the private sector: early-stage entrepreneurs and innovators building something from the ground up.

Tourism 332
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Parkroyal Melbourne Airport overhauls MICE offering with 16 refurbished spaces

Hotel Management

Parkroyal Melbourne Airport has unveiled its new-look event spaces as part of a multi-million-dollar hotel refurbishment. A total of 16 rooms follow a design inspired by Australia’s heritage, incorporating Melbourne’s unique character with aerial landscapes of Victorian countryside, with bespoke carpeting and accent lighting throughout. The majority (14) of the rooms offer natural light, and double-glazed windows to minimise distractions.

Events 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Gale Miami Hotel & Residences Redefines Hospitality in Downtown Miami

Hospitality Net

Gale Miami Hotel & Residences is thrilled to announce the grand opening of the brand’s latest addition, bringing more vibrancy to Downtown Miami’s hotel scene. Strong demand from worldwide travelers has led to steady growth and transformation in South Florida’s hospitality sector. This is further illustrated with the opening of Gale Miami Hotel & Residences.

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LE: New York Leads Top 50 U.S. Markets in Under-Construction Hotels

Lodging

Lodging Econometrics (LE) released the latest hotel development for the New York market before the NYU International Hospitality Industry Investment Conference (NYU Conference). In the Q1 2024 LE Market Trend Report for New York, analysts report the market had 78 projects/13,549 rooms in the hotel construction pipeline, the 10th largest pipeline by projects of any market in the United States.

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Future of Airports in India: DigiYatra for International Travel, Coming Soon

Skift Blog

Skift Take: Turning international travel into “a walk in the park” may take time, but wouldn't it be nice to skip those endless queues at airport gates, airline counters, immigration, and security checks? DigiYatra has made domestic travel a smoother ride. If rolled out for international travel, we could all breathe a little easier!

Travel 333
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Luke Mangan brings French flair to hometown of Melbourne at Hotel Indigo

Hotel Management

Renowned chef and restaurateur Luke Mangan is set to open his first Melbourne restaurant in more than a decade with the launch of a relaxed French bistro and bar in the newly-opened Hotel Indigo Melbourne on Flinders early next month. Located on the corner of Flinders Lane and Spencer Street, Bistrot Bisou will feature modernised French classics – from its dishes to its cocktails.

Dining 263
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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McKinsey: The state of tourism and hospitality 2024

Hospitality Net

Tourism and hospitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape.

Tourism 277
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Fan-Based Travel: Getting Onboard With the ‘Gig Tripping’ Trend

Lodging

The term “gig tripping” is typically used to describe travel planned specifically by fans bent on catching their favorite artists at out-of-town locations. However, beyond a welcome but brief spike in room rates, what might be more broadly termed event-driven travel has the potential to bring in guests who couple the main event with extra days spent exploring the host city and enjoying the services of hotels that can enhance the experience.

Travel 265
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One Week Away From Two Consecutive Skift Events in New York City

Skift Blog

Skift Take: We are one week out from the inaugural Skift Data + AI Summit (June 4) and the popular Skift Short-Term Rental Summit (June 5) happening back-to-back. Here is what to expect.

Events 329
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TPG Hotels acquires 207-key Pacific Hotel Cairns

Hotel Management

Australian hospitality group TPG Hotels has acquired the 4-star Pacific Hotel Cairns, positioned on a 3,570sqm CBD site. The 11-storey hotel features 207 rooms and suites and a range of guest facilities including an award-winning restaurant, a guest lounge, a swimming pool, and parking. Four retail tenancies, which are currently occupied by two long-standing tenants, Destination Cairns Marketing and Flamingos Tiki Bar, also form part of the asset.

Hotels 248
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Red Jacket Resorts Kicks off 2024 Season with a $40 Million Dollar Multi-Property Renovation

Hospitality Net

Red Jacket Resorts, one of the Mid Cape’s largest independent hotel brands featuring private beach access, is ushering in Summer 2024 along the Atlantic Ocean with a new look and feel thanks to a comprehensive $40 million renovation and an array of exciting activities and programming. Cape Cod’s best new destination encompasses Red Jacket Beach Resort, Riviera Beach Resort and Blue Water Resort, three of the collection’s five properties all located within a 1 mile stretch, debuting a collective

Resorts 246
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McNeill Hotel Company Shares Renovation Details of Two Hotels

Lodging

GERMANTOWN, Tennessee—McNeill Hotel Company announced renovations for two managed properties in Florida: the Home2 Suites by Hilton Destin and the Home2 Suites by Hilton Gainesville Medical Center. McNeill Hotel Company President Travis Murray announced the property improvement program. Renovations are already completed at the Home2 Suites Destin, which is nearby public beaches and recreational attractions.

Hotels 253
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How Google’s AI Could Change Travel: 4 Projects For Apps, Airlines, and Hotels

Skift Blog

Skift Take: Google has made several announcements in recent weeks about how its generative AI model is being used to power next-generation travel technologies.

Travel 339
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Perth Novotel partners with Swan Valley spa to bring holistic wellness to the CBD

Hotel Management

Novotel Perth Murray Street – Perth’s latest Novotel – has introduced a new day spa at the hotel in partnership with award-winning Keishi Spa. Relocating from its previous home in the Swan Valley to a CBD location, Keishi Spa will take up residence on the hotel’s level 12 recreation floor with four spacious treatment rooms – including couple’s rooms – as well as a deluxe manicure and pedicure lounge.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Tackling API and third-party PMS integrations vulnerabilities

Hospitality Net

In the hotel industry but especially the luxury segment, the protection of guest data is crucial, yet the security of APIs and third-party Property Management Systems integrations is often alarmingly weak. API security is particularly neglected, with many interfaces poorly protected, exposing personal guest information to potential cyber-attacks.

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Raising the Bar - Take Responsibility

Anthony Cole Training

“Did I hire my salespeople this way or did I make them this way?” This is the question every sales manager must ask. Fixing performance problems always starts with Standards and Accountability.Accountability means taking responsibility for outcomes – good or bad. A sales leader’s primary responsibility is to put the BEST team into the marketplace.Much like a general manager in sports, a director of a theatre company or an orchestra leader of a symphony, you have a job and a responsibility to hir

Hiring 228
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American Airlines CEO Admits ‘We’ve Dug Ourselves a Hole’

Skift Blog

Skift Take: Robert Isom had warm words for Vasu Raja, the airline’s outgoing chief commercial officer, but hinted that it was time for him to go.

Business 339
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LE: Global Hotel Construction Pipeline Hits All-Time High for Room Counts

Lodging

The Q1 2024 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) revealed that the total global pipeline hit an all-time high for room counts and highlighted an increase in full-service projects at the close of the first quarter. LE analysts reported that, in Q1, the total global pipeline stood at 15,366 projects/2,382,195 rooms, a 6 percent increase in projects, and a 3 percent increase in rooms year-over-year (YOY).

Pipeline 162
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!