Sat.Oct 19, 2024 - Fri.Oct 25, 2024

article thumbnail

Third-quarter 2024 revenue Sustained activity growth

Hospitality Net

While RevPAR growth is normalizing, the Group continues to benefit from its diversification in terms of geography and segment. The Group’s two divisions, Premium, Midscale and Economy (PM&E) and Luxury & Lifestyle (L&L), both posted solid performances.

Revenue 246
article thumbnail

Why Are Airlines Quiet Quitting China?

Skift Blog

Many of the world’s biggest airlines are making a withdrawal from China. The list is large and it’s growing by the week.

350
350
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Lost Hotel Keys Scenarios and Key Control Remedies

Lodging

For such a small item, a lost key can wreak havoc on hotel security and profitability. Rekeying can cost thousands of dollars, and if theft is involved, factor in the cost of replacing stolen inventory items. Although electronic keys have replaced traditional hotel room keys, there are still hundreds of physical keys on site at any hotel belonging to housekeeping, facilities, security, shipping and receiving, restaurant services, and a variety of other departments.

Hotels 307
article thumbnail

‘The brand is back’: Sofitel CEO Maud Bailly reveals grand plans for luxury brand at the reopening of a Sydney icon

Hotel Management

Accor’s French luxury brand Sofitel is set to expand and upgrade its network of hotels in Australia and New Zealand among 30 destinations globally in the coming years as the brand seeks to win favour with guests and owners 60 years on from its launch. “We are going to open 30 new Sofitel in the world in the three coming years – in Vietnam, in Mexico, in Jaipur, in Cairo, in Australia, in New Zealand, everywhere.

Branding 276
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

How to Create Career Pathways in Hospitality

Hospitality Net

The evidence is clear: the hospitality industry is a key driver of the United States’ economy. According to a report by the American Hotel & Lodging Association, the hospitality industry contributes nearly $600 billion to the U.S. Gross Domestic Product, accounts for 1 in 25 U.S. jobs, and is responsible for approximately $97 billion in annual wages and salary income.

article thumbnail

Spain’s Malaga to Ban Short-Term Rentals in Over 40 Neighborhoods

Skift Blog

Skift Take: Malaga's politicians are aiming to relieve the strain on affordable housing by tightening regulations on short-term rentals. However, given the current popularity of southern Spain, this move could shift the pressure to nearby destinations.

Tourism 339

More Trending

article thumbnail

Hilton signs 140-room Palm Cove hotel in deal with Tyche Asset Management

Hotel Management

Hilton is set to make its debut in Queensland’s Palm Cove in 2026 following the signing of Hilton Palm Cove Cairns Resort and Spa, under a management agreement with Tyche Asset Management. The 140-room resort is located in the heart of the tropical coastal village, 40 minutes south of Port Douglas and 25 minutes of Cairns, where the company operates Hilton and DoubleTree properties.

article thumbnail

Accor’s luxury boutique brand Faena planning for 120-Key Property in New York

Hospitality Net

Faena’s unique spirit of luxury and experiential hospitality is making its way to the City of Dreams. Perfectly situated by the High Line and Hudson River, Faena New York is reimagining One High Line’s East Tower as its next destination.

Branding 278
article thumbnail

Flying Taxi Startup Lilium Burned Through $1 Billion. Now It’s Facing Bankruptcy

Skift Blog

Skift Take: There are several startups worldwide developing flyings taxis, but it's a capital-intensive venture. Lilium isn't the first to face empty coffers.

305
305
article thumbnail

Easing the Load: Insights From Miele Into Modern Washer Technology 

Lodging

The laundry room is a major hub of housekeeping operations, and highly efficient washers and dryers can save labor time and costs, while supporting sustainability initiatives. Founded in Germany in 1899, Miele, Inc. is one of the world’s most venerable manufacturers of commercial laundry equipment, with 125 years of experience in the European market and about 41 years in the U.S. market through Princeton, New Jersey-based Miele USA.

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Melbourne investor purchases The Adelphi Hotel in $19 million deal

Hotel Management

The Adelphi Hotel at 187 Flinders Lane has sold for the second time in 18 months with Melbourne based hotel investor Mazen Tabet purchasing the property for a reported AU$19 million. The 34-room hotel, in the “Paris End” of the CBD, joins Tabet’s local hotel portfolio which includes The Royce Hotel on St Kilda Road and The Lyall Hotel in South Yarra.

article thumbnail

eviivo and OpenKey streamline guest experience with automated mobile check-in and keyless access

Hospitality Net

eviivo, the all-in-one Property Management System (PMS), has partnered with OpenKey, the industry standard for universal digital key technology in hotels, enhancing the guest experience across hotels worldwide.

article thumbnail

Venice to Charge Entry Fees More Often: “The Experiment Worked”

Skift Blog

Skift Take: After dipping their toes in the waters of tourist management, Venice's officials are now diving in headfirst with entry fees on 54 days next year. Want to do a quick Instagram tour of St. Mark's Square? That'll be €5, grazie mille.

article thumbnail

Marriott Launches Connect Responsibly Program for Meeting Planners

Lodging

Marriott International, Inc. announced the launch of Connect Responsibly with Marriott Bonvoy Events (Connect Responsibly), a program designed to help meeting planners embed sustainability into their events at participating hotels in the Marriott Bonvoy portfolio. Connect Responsibly plans to offer meetings and events customers access to Meeting Impact Reports to measure the environmental impact of their events and select options to purchase carbon credits.

Events 273
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Trilogy Hotels expands to Northern Territory under three-property deal with DCOH

Hotel Management

Independent hotel management company Trilogy Hotels is expanding to the Northern Territory under a multi-property partnership with Darwin-based DCOH Group. The deal sees Trilogy take over management of 417 rooms across three city centre hotels – Novotel Darwin CBD, Frontier Hotel Darwin and Smith Hotel Darwin. DCOH, formerly the Halikos Group, is a family-run business and one of the region’s largest privately-owned construction, real estate and hospitality providers.

article thumbnail

Marriott Celebrates the Milestone Opening of Its 60th St. Regis Property in Shanghai

Hospitality Net

Today St. Regis Hotels & Resorts announced the highly anticipated opening of The St. Regis on the Bund, Shanghai. Unveiled as the brand’s 60th property globally and the second in Shanghai, the hotel marks a significant milestone that underscores the distinct legacy of one of the world’s most storied luxury brands. Owned by Pacific Eagle Real Estate, the hotel offers guests a fresh perspective on signature rituals, St.

article thumbnail

Anthropic’s New AI Feature Mimics Human Travel Agents

Skift Blog

Skift Take: This is an early idea of how an AI travel agent could look. As the tech advances, users could bypass online travel agencies altogether.

Travel 292
article thumbnail

AHLA and World Wildlife Fund Revamp Hotel Kitchen Platform

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) and World Wildlife Fund (WWF) announced a revamped Hotel Kitchen platform that will help hoteliers around the country prevent food waste, protect the environment by diverting food from landfills, and reduce operating costs. The revamped Hotel Kitchen platform will make it easier to reach the goal of cutting U.S. food waste in half by 2030.

Hotels 268
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Inside the $70 million revamp of Sofitel Sydney Wentworth

Hotel Management

Sofitel Sydney Wentworth, an icon in the city’s hotel scene for close to six decades, has unveiled the results of an extensive $70 million refurbishment. On Monday, the 5-star hotel peeled back the curtain on its new-look entrance and lobby, guest rooms, conference and events spaces, food and beverage venues, and exclusive club lounge, unveiling “a new era of French-inspired luxury and understated grandeur”.

Events 264
article thumbnail

The impact of AI in the Travel and Hospitality sectors. Transcript of Simone’s recent talks at Hospitality Day and TTG

Hospitality Net

Last week, I gave two talks on the impact of artificial intelligence in the travel and hospitality sectors at Hospitality Day and TTG Travel Experience. What follows is a more or less literal but faithful transcript of what I presented. Enjoy reading, Simone.

article thumbnail

Spirit Airlines’ Latest Move to Raise Cash: A $519 Million Aircraft Sale

Skift Blog

Skift Take: Spirit Airlines is looking for more ways to boost its balance sheet. The aircraft sale would considerably decrease Spirit’s capacity for 2025.

Sales 288
article thumbnail

IHG’s Atwell Suites Expands Across the United States With Three Upcoming Openings

Lodging

ATLANTA—Atwell Suites announced the expansion of its U.S. presence with the upcoming openings of three new hotels in Kansas City, Missouri, Henderson, Nevada, and Fort Worth, Texas. These additions build upon previously opened properties in Miami, Florida; Denver, Colorado; and Austin, Texas, further expanding IHG Hotels & Resorts’ all-suites, upper-midscale hotel brand.

Pipeline 261
article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

article thumbnail

Quest set for major China expansion as Ascott inks joint venture with Jin Jiang Hotels

Hotel Management

Apartment hotels brand Quest is set for a major expansion in China under a 50:50 joint venture partnership between Ascott China and Jin Jiang Hotels signed this week. The joint venture will enable rapid growth of Ascott’s Quest and Jin Jiang Hotels’ TULIP LODJ, primarily through a franchise model, to meet China’s underserved demand for apartment hotels in the upscale and upper midscale segments Jin Jiang is China’s largest and the world’s second largest hotel group with approximately 13,250 oper

Hotels 249
article thumbnail

New 130-Key Hyatt Centric Opens in the Dominican Republic

Hospitality Net

Hyatt announced today the opening of Hyatt Centric Santo Domingo, the first Hyatt Centric branded hotel in the Caribbean. Located within the stylish Ensanche Piantini neighborhood, this new lifestyle property welcomes savvy business and leisure travelers to explore the historical and modern sites in the Dominican Republic’s capital, from high-end shopping to upscale dining and entertainment, as well as the UNESCO World Heritage Site recognized Colonial Zone, renowned for its 16th-century archite

Shopping 261
article thumbnail

American Airlines Fined $50 Million for ‘Serious Violations’ of Disability Rules

Skift Blog

Skift Take: The fine is one of the largest an airline has ever received for disability-related violations. Transportation Secretary Pete Buttigieg said the DOT wanted the fine to “set a new standard.

286
286
article thumbnail

Revving Up: BWH Hotels Convention Focuses on Driving Performance

Lodging

Themed “Accelerate,” the BWH Hotels 2024 Annual Convention began yesterday with a Welcome Reception at the NASCAR Hall of Fame in Charlotte, North Carolina, and continued this morning with the General Session at the Charlotte Convention Center. “My racing analogy applies to every one of you in your hotels. Every day at your hotel is a race to win. … You have to accelerate—accelerate your team’s performance, accelerate your revenue,” urged BWH Hotels President & […] The post Revving Up:

Hotels 261
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Video: United Airlines’ head of Worldwide Sales talks global expansion, top trends and flying Down Under

Hotel Management

It’s an exciting time for United Airlines , with the carrier set to launch its largest international expansion ever alongside the constant roll-out of new aircraft, upgraded airline lounges and travellers’ tools for a more seamless journey. In an exclusive video interview with Wayfarer at the recent Global Business Travel Association (GBTA) Convention in Atlanta, Georgia, United Airlines’ Managing Director of Worldwide Sales, Marcel Fuchs, gave Wayfarer host Editor-In-Chief, James Wilkinson, an

Sales 246
article thumbnail

Bookboost partners with HotelTechReport to present the 2025 Email Marketing & Hotel CRM Buyer’s Guide

Hospitality Net

Bookboost, the industry-leading hospitality CRM platform, and HotelTechReport, the world’s foremost research and online community for hotel professionals, have teamed up to launch the Ultimate Buyer’s Guide to Hotel CRM & Email Marketing Software 2025.

article thumbnail

Cathay Pacific’s New First Class is ‘Mindblowing’ Says Chairman – Exclusive

Skift Blog

Skift Take: Boeing 777X delays are forcing Cathay Pacific to strip out first class cabins without an immediate replacement. The company's senior leaders share their strategy with Skift.

Business 286
article thumbnail

Marriott and MGM to Convert Las Vegas Strip Property to W Hotels Brand

Lodging

Marriott International, Inc. and MGM Resorts International announced plans to convert a property on the Las Vegas Strip to the W Hotels brand within the Marriott Bonvoy portfolio, continuing the brand’s evolution. Anticipated to complete its conversion later this year, W Las Vegas marks the latest step in the companies’ long-term licensing agreement announced in July 2023.

Branding 261
article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!