Sat.Jan 21, 2023 - Fri.Jan 27, 2023

article thumbnail

5 Key Takeaways from Celebrating 30 Years in Business

Anthony Cole Training

This year, we're celebrating a huge milestone- 30 Years of Anthony Cole Training Group. In 1993, Linda and Tony Cole decided to start their own training and development company. In this video, Tony shares 5 things that have helped us grow and serve others in these 30 years.

Business 261
article thumbnail

Restaurant Management 101: 8 Tips for Running a Successful Restaurant

Are Morch

What are the most important restaurant management skills? It takes a special kind of soul to become a restaurateur. Many career journeys in the restaurant business have a stop at the position of manager. Some people happily spend the rest of their lives as managers, while for others it’s just one stop on a much […] The post Restaurant Management 101: 8 Tips for Running a Successful Restaurant appeared first on Are Morch, Digital Transformation Coach.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel Financial Leadership – The Two Principle Financial Statements and the Link

Hotel Financial Coach Blog

Click on image to learn more The Two Principle Financial Statements and the Link Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keyn

Hotels 130
article thumbnail

WTTC: Consumers shift toward sustainable travel

Hotel Business

A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave

Consumer 120
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Top 10 list for controlling hotel expenses

eHotelier

Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.

Hotels 122
article thumbnail

5 Ways Price Tags are Essential to Your Growing Business

Are Morch

As a business owner, one of the keys to getting your customer’s attention and also showcasing your in-store merchandise is to use price tags. They are an effective way to do this. Price tags have an important role in marketing your products directly to customers. Apart from telling them the actual price, they are made […] The post 5 Ways Price Tags are Essential to Your Growing Business appeared first on Are Morch, Digital Transformation Coach.

Business 147

More Trending

article thumbnail

Kalibri Labs expands senior leadership team

Hotel Business

Market intelligence and analytics firm Kalibri Labs has named former Hotel Effectiveness executives Del Ross and Dennis Shaw to the roles of COO and CFO, respectively. Chris Wood has also joined the executive team as chief technology officer. “We are working to support the industry by developing the emerging discipline of commercial strategy to enhance our client’s proactive pursuit of higher profit contributions,” said Cindy Estis Green, CEO/cofounder.

Scale 105
article thumbnail

How to keep your guests and staff safe from fire risks

eHotelier

Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.

Hotels 111
article thumbnail

Ditch the Annual Employee Review – Do This Instead

Horizon Hospitality

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!

Upsell 98
article thumbnail

7 ways to Optimize Your Hotel’s Distribution Strategy

Refine

Consistently placing your inventory in the most profitable channels is essential for successful distribution. Yet distribution remains one of the most complex tasks facing hoteliers. Hotel profitability is correlated directly with the deployment of effective distribution strategies, ones that are resilient and adaptable to real-time. Here are a few ways for your hotel's distribution team The post 7 ways to Optimize Your Hotel’s Distribution Strategy appeared first on Revfine.com.

Hotels 108
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

IHG tops off first Pacific Northwest InterContinental

Hotel Business

IHG Hotels & Resorts (IHG) recently celebrated the topping of of the forthcoming InterContinental Hotels & Resorts luxury hotel in Bellevue, WA. The hotel, which broke ground in January 2020, will mark the IHG Luxury & Lifestyle Collection brand’s Pacific Northwest debut upon its projected fourth-quarter opening. Featuring 208 rooms, InterContinental Hotel – Bellevue at the Avenue will occupy nine floors of a 26-story tower within the Avenue mixed-use complex in Bellevue’s retail and

Resorts 105
article thumbnail

Growing TRevPAR requires a single source of guest truth

eHotelier

Once you have unified guest profiles, you can then make very smart observations about your customers in terms of who spends more while on premises versus only treating your hotel as a ‘heads in beds’ property.

Hotels 111
article thumbnail

How to Plan a Company Retreat in 8 Simple Steps

Social Tables

Do you need to improve your team’s communication skills? Could you benefit from increased employee engagement or a refocused staff? Do you just want to show your employees some appreciation? If so, it may be time to start discussing how to plan a company retreat! The idea may seem overwhelming at first, but we’ve created this guide to help you along the way.

Events 78
article thumbnail

Hotel Trends: Discover The Latest Developments in The Hotel Industry!

Refine

It is essential for owners and marketers to keep pace with the latest hotel trends, because new technology, shifting social attitudes, demographic changes and emerging economic realities are all fundamentally altering how hotels and their customers do business. The COVID pandemic still has some influence in customer priorities and has forced hotels to adapt.

Hotels 98
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Q4 2022 meeting volume outperforms Knowland recovery forecast

Hotel Business

According to Knowland ‘s U.S. Meetings Recovery Forecast (MRF) and associated Top 25 U.S. Meetings Recovery Forecast (MRF25), meeting volume outperformed in Q4 2022. The company also shifted the 2023 forecast higher than was predicted in Q3 2022. “The fourth quarter outperformed the Knowland forecast by 8.4%, driven by top market growth,” said Kristi White, chief product officer, Knowland. “Additionally, both November and December exceeded 2019 numbers.

article thumbnail

You can’t direct the wind, but you can adjust your sails: financial planning for 2023

eHotelier

The current situation requires us to plan for changes: if your planning is thorough but flexible, it is likely to be more agile, which makes it far more future-proof.

105
105
article thumbnail

What is ChatGPT? How can Hoteliers leverage this awesome tool? 

STAAH

The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending online, and let us help you be on top of it. So what exactly is ChatGPT? ChatGPT by OpenAI uses a combination of AI-based natural language processing (NLP) and machine learning (ML) to provide users with an intuitive and personalized experience while they interact with the chatbo

article thumbnail

How to Plan a Company Retreat in 8 Simple Steps

Social Tables

Do you need to improve your team’s communication skills? Could you benefit from increased employee engagement or a refocused staff? Do you just want to show your employees some appreciation? If so, it may be time to start discussing how to plan a company retreat! The idea may seem overwhelming at first, but we’ve created this guide to help you along the way.

Events 60
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

LE: Dallas tops U.S. hotel construction pipeline

Hotel Business

According to the fourth-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the market with the largest hotel construction pipeline by projects is Dallas with a record high count of 176 projects, accounting for 20,790 rooms. Following Dallas is Atlanta with 145 projects/18,100 rooms, Los Angeles with 122 projects/19,419 rooms, Phoenix with 116 projects/16,229 rooms and Nashville with 106 projects/14,198 rooms.

article thumbnail

Six trends set to shape the future of hospitality design

eHotelier

There’s a great demand for experiences that immerse guests in nature and a heavy emphasis on experiential design, which will continue to define hospitality in 2023.

article thumbnail

4 Simple Ways to Automate Hotel Management Solutions

Inn Quest

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

article thumbnail

How AI is Making Waves in Hotel Digital Marketing

Up Hotel

The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.

article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Web Exclusive: HydroMassage can improve guest satisfaction

Hotel Business

As the hospitality industry came out of the pandemic, two areas seemed to come into focus—health and wellness and the labor shortage. Guests want to make sure that they are focusing on themselves and their bodies, whether by working out or focusing on ways to deal with the toll that stress can put on their bodies. HydroMassage has found a way to help hotel guests do this—without the need for the specialized staff that may not be easy to find—but with the added benefit of being able to offer gues

Closing 103
article thumbnail

The Unbound Collection by Hyatt brand to expand in Japan with plans for Hotel Toranomon Hills

eHotelier

Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered in a management agreement with a Mori Building affiliate for Hotel Toranomon Hills, which will be located at the heart of Tokyo’s emerging business center as part of the new Toranomon Hills Station Tower. Slated to open in late 2023, the 205-luxury hotel will debut The Unbound Collection by Hyatt brand in Tokyo and will mark the second hotel within The Unbound Collection by Hyatt brand in Japan, further demonstrating Hy

article thumbnail

A Faster and More Dynamic Hotel Reservations Interface

Guest Centric

Reading Time: 2 minutes Following the launch of our powerful Magnetic Rate Plans interface, hotels can now also experience Guestcentric’s new and improved Hotel Reservations area! Learn from our CTO Sérgio Serra why this dynamic interface reflects our continuous investigation into how hoteliers are using our Central Reservation System. One of the main reasons why we made this development.

Hotels 52
article thumbnail

AI-Powered Hospitality: How AI is Making Waves in Hotel Digital Marketing

Up Hotel

The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

HB on the Scene: Optimism for 2023 travel at ALIS

Hotel Business

The hospitality industry struck an optimistic tone as it gathered at the JW Marriott/Ritz-Carlton Los Angeles L.A. Live for the 2023 edition of the Americas Lodging Investment Summit (ALIS). During the “Boardroom Outlook: Strategy – Capitalizing on shifting travel trends,” moderator Francis J. Nardozza , chairman/CEO, REH Capital Partners LLC, was joined by panelists Danielle Bozarth , senior partner, McKinsey & Company; Sloan Dean , CEO, Remington Hotels; Elie W.

Travel 101
article thumbnail

Mary Pat Sullivan has been appointed EVP of Marketing at NORTHSTAR Travel Group

eHotelier

Northstar Travel Group ("Northstar"), the largest information services, data, events, and marketing solutions company focused exclusively on the travel industry, has promoted Mary Pat Sullivan to the position of Executive Vice President of Marketing for the Travel Group. Sullivan was most recently Senior Vice President of Marketing for the Retail Travel Group at Northstar.

Market 97
article thumbnail

Prepare Yourself for the Top Hospitality Trends of 2023 

Inn Quest

As we march on through 2023, what changes can we expect to see in the hospitality industry? Experts anticipate several trends emerging over the coming year, including an increase in wellness tourism and greater focus on staff wellbeing. The ongoing trends of personalisation and sustainability will also continue to grow. With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the

article thumbnail

The Little Nell Hotel Group rebrands to Aspen Hospitality

Boutique Hotel News

USA: Aspen Skiing Company has rebranded its hospitality division, formerly The Little Nell Hotel Group, to Aspen Hospitality. Three years ago, Aspen Skiing Company (also known as Aspen Snowmass), introduced its hospitality division The Little Nell Hotel Group, which encompassed two hotel brands: The Little Nell and Limelight Hotels. The current portfolio of owned and operated hotels are located in mountain resort communities with plans to expand into urban and resort communities.

article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!