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This year, we're celebrating a huge milestone- 30 Years of Anthony Cole Training Group. In 1993, Linda and Tony Cole decided to start their own training and development company. In this video, Tony shares 5 things that have helped us grow and serve others in these 30 years.
What are the most important restaurant management skills? It takes a special kind of soul to become a restaurateur. Many career journeys in the restaurant business have a stop at the position of manager. Some people happily spend the rest of their lives as managers, while for others it’s just one stop on a much […] The post Restaurant Management 101: 8 Tips for Running a Successful Restaurant appeared first on Are Morch, Digital Transformation Coach.
Click on image to learn more The Two Principle Financial Statements and the Link Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keyn
Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave
As a business owner, one of the keys to getting your customer’s attention and also showcasing your in-store merchandise is to use price tags. They are an effective way to do this. Price tags have an important role in marketing your products directly to customers. Apart from telling them the actual price, they are made […] The post 5 Ways Price Tags are Essential to Your Growing Business appeared first on Are Morch, Digital Transformation Coach.
Travelers looking to book their holidays spend countless hours researching locations, transportation methods, itineraries, and accommodation options. Especially when booking a hotel, they're faced with a large variety of choices—and they will choose the one they resonate with best. You need to differentiate yourself from the crowd and ensure you are the top choice for The post 6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience appeared first on Revfine.com.
Travelers looking to book their holidays spend countless hours researching locations, transportation methods, itineraries, and accommodation options. Especially when booking a hotel, they're faced with a large variety of choices—and they will choose the one they resonate with best. You need to differentiate yourself from the crowd and ensure you are the top choice for The post 6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience appeared first on Revfine.com.
Market intelligence and analytics firm Kalibri Labs has named former Hotel Effectiveness executives Del Ross and Dennis Shaw to the roles of COO and CFO, respectively. Chris Wood has also joined the executive team as chief technology officer. “We are working to support the industry by developing the emerging discipline of commercial strategy to enhance our client’s proactive pursuit of higher profit contributions,” said Cindy Estis Green, CEO/cofounder.
Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!
Consistently placing your inventory in the most profitable channels is essential for successful distribution. Yet distribution remains one of the most complex tasks facing hoteliers. Hotel profitability is correlated directly with the deployment of effective distribution strategies, ones that are resilient and adaptable to real-time. Here are a few ways for your hotel's distribution team The post 7 ways to Optimize Your Hotel’s Distribution Strategy appeared first on Revfine.com.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.
IHG Hotels & Resorts (IHG) recently celebrated the topping of of the forthcoming InterContinental Hotels & Resorts luxury hotel in Bellevue, WA. The hotel, which broke ground in January 2020, will mark the IHG Luxury & Lifestyle Collection brand’s Pacific Northwest debut upon its projected fourth-quarter opening. Featuring 208 rooms, InterContinental Hotel – Bellevue at the Avenue will occupy nine floors of a 26-story tower within the Avenue mixed-use complex in Bellevue’s retail and
The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending online, and let us help you be on top of it. So what exactly is ChatGPT? ChatGPT by OpenAI uses a combination of AI-based natural language processing (NLP) and machine learning (ML) to provide users with an intuitive and personalized experience while they interact with the chatbo
It is essential for owners and marketers to keep pace with the latest hotel trends, because new technology, shifting social attitudes, demographic changes and emerging economic realities are all fundamentally altering how hotels and their customers do business. The COVID pandemic still has some influence in customer priorities and has forced hotels to adapt.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Once you have unified guest profiles, you can then make very smart observations about your customers in terms of who spends more while on premises versus only treating your hotel as a ‘heads in beds’ property.
According to Knowland ‘s U.S. Meetings Recovery Forecast (MRF) and associated Top 25 U.S. Meetings Recovery Forecast (MRF25), meeting volume outperformed in Q4 2022. The company also shifted the 2023 forecast higher than was predicted in Q3 2022. “The fourth quarter outperformed the Knowland forecast by 8.4%, driven by top market growth,” said Kristi White, chief product officer, Knowland. “Additionally, both November and December exceeded 2019 numbers.
Do you need to improve your team’s communication skills? Could you benefit from increased employee engagement or a refocused staff? Do you just want to show your employees some appreciation? If so, it may be time to start discussing how to plan a company retreat! The idea may seem overwhelming at first, but we’ve created this guide to help you along the way.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
The current situation requires us to plan for changes: if your planning is thorough but flexible, it is likely to be more agile, which makes it far more future-proof.
According to the fourth-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the market with the largest hotel construction pipeline by projects is Dallas with a record high count of 176 projects, accounting for 20,790 rooms. Following Dallas is Atlanta with 145 projects/18,100 rooms, Los Angeles with 122 projects/19,419 rooms, Phoenix with 116 projects/16,229 rooms and Nashville with 106 projects/14,198 rooms.
Do you need to improve your team’s communication skills? Could you benefit from increased employee engagement or a refocused staff? Do you just want to show your employees some appreciation? If so, it may be time to start discussing how to plan a company retreat! The idea may seem overwhelming at first, but we’ve created this guide to help you along the way.
Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
There’s a great demand for experiences that immerse guests in nature and a heavy emphasis on experiential design, which will continue to define hospitality in 2023.
As the hospitality industry came out of the pandemic, two areas seemed to come into focus—health and wellness and the labor shortage. Guests want to make sure that they are focusing on themselves and their bodies, whether by working out or focusing on ways to deal with the toll that stress can put on their bodies. HydroMassage has found a way to help hotel guests do this—without the need for the specialized staff that may not be easy to find—but with the added benefit of being able to offer gues
The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.
Reading Time: 2 minutes Following the launch of our powerful Magnetic Rate Plans interface, hotels can now also experience Guestcentric’s new and improved Hotel Reservations area! Learn from our CTO Sérgio Serra why this dynamic interface reflects our continuous investigation into how hoteliers are using our Central Reservation System. One of the main reasons why we made this development.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered in a management agreement with a Mori Building affiliate for Hotel Toranomon Hills, which will be located at the heart of Tokyo’s emerging business center as part of the new Toranomon Hills Station Tower. Slated to open in late 2023, the 205-luxury hotel will debut The Unbound Collection by Hyatt brand in Tokyo and will mark the second hotel within The Unbound Collection by Hyatt brand in Japan, further demonstrating Hy
The hospitality industry struck an optimistic tone as it gathered at the JW Marriott/Ritz-Carlton Los Angeles L.A. Live for the 2023 edition of the Americas Lodging Investment Summit (ALIS). During the “Boardroom Outlook: Strategy – Capitalizing on shifting travel trends,” moderator Francis J. Nardozza , chairman/CEO, REH Capital Partners LLC, was joined by panelists Danielle Bozarth , senior partner, McKinsey & Company; Sloan Dean , CEO, Remington Hotels; Elie W.
The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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