Hospitality Net

SEPTEMBER 12, 2024

No hotelier needs to be convinced of the importance of listing their properties on multiple online platforms. In fact, the average independent hotel is listed on 5 to 7 different channels. Today’s guests demand instant availability and pricing, whether on Google, Online Travel Agents (OTAs) like Expedia, or your independent hotel’s own website. Yet, manually updating these details across the web can eat up hours per day.

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OTA Management Revenue Travel 246

Skift Blog

SEPTEMBER 11, 2024

Skift Take: This time around, Airbnb wants to make its experience more affordable and more unique to Airbnb. It also wants to merchandise them differently than last time around.

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Travel 313

Lodging

SEPTEMBER 9, 2024

COLUMBUS, Ohio—Red Roof continued to strengthen the brand and its business with the opening of its 700th property, a new build in Jamaica, New York, along with a new build and prototype, the HomeTowne Studios by Red Roof Tampa – Airport, in Tampa, Florida. “This is a critically important time for our brand as we evolve to meet changing needs and expectations of our franchisees and guests,” said Red Roof President Zack Gharib.

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Branding Business Hotels 290

Hotel Management

SEPTEMBER 10, 2024

Hotel Grand Chancellor is celebrating the arrival of its first new-build hotel with the opening of a 4.5-star property in Auckland’s CBD on Wednesday September 11. Located at 80 Wellesley St West – directly across from the soon-to-open New Zealand International Convention Centre in downtown Auckland – the hotel features 191 guest rooms, two F&B venues, dedicated meeting space and fitness centre.

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General Manager Hotels Dining Accommodation 275

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Anthony Cole Training

SEPTEMBER 13, 2024

If your goal is to retain and expand relationships, it is important to create a consistent and remarkable experience for your customers, clients, and potential clients. If you are not providing a superior experience, your clients might start asking, “ Then, who will?

Sales 256

Sales 256

Skift Blog

SEPTEMBER 9, 2024

Skift Take: Air Canada's shutdown plan throws fuel onto an already heated dispute. The parties are continuing to talk, but the preparation of contingency measures suggests a total shutdown of the airline by next week is a real and growing possibility.

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Operations 320

Hospitality Net

SEPTEMBER 9, 2024

Loyal clients are what all hotels strive for. The more loyal the client, the less likely they are to switch to another brand - and hotel loyalty programs are an ideal way to seal the deal.

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Hotels Branding 264

Hotel Management

SEPTEMBER 12, 2024

Qantas has finally revealed the interiors of the upcoming Airbus A321XLR aircraft that are set to join the fleet from 2025, with 20 business class seats up the front and 177 Economy seats down the back. The Airbus A321XLR will replace the carrier’s ageing Boeing 737 fleet and will offer an elevated flying experience, according to the airline. The Flying Kangaroo is promising a more comfortable Economy seat “that’s wider than the Boeing 737 seat with extra comfort seat cushioning”, while a “sense

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Business Operations Travel Management 246

Skift Blog

SEPTEMBER 11, 2024

Skift Take: These women leaders are the travel industry’s disruptors and innovators, and you can bet they’re on more than one shortlist for the next big thing.

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Travel Business Hotels 326

Lodging

SEPTEMBER 11, 2024

ABERDEEN, South Dakota—Following thorough discussions with stakeholders, My Place Hotels of America has taken the next step in its journey by introducing My Place 3.0. This move by the upper-midscale, extended-stay brand features product enhancements alongside a new prototype. The new exterior design blends the cost-effectiveness of a pitched roof with the aesthetics of a flat roof, offering the flexibility to switch based on preferences or local regulations.

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Branding Hotels Business 264

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hospitality Net

SEPTEMBER 12, 2024

Userguest, the pioneering force in hotel technology dedicated to maximising direct revenue, is thrilled to announce the successful closure of a €2.2M seed funding round. Led by Al Mada Ventures and bolstered by CDG Invest, Saviu Ventures, UM6P Ventures, Kalys VC, Plug & Play and esteemed business angels Philippe Limes and Thane Kuhlman, this investment marks a transformative moment for the hotel tech start-up as it prepares for rapid expansion and groundbreaking product innovation.

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Revenue Hotels Business 264

Hotel Management

SEPTEMBER 8, 2024

To mark Housekeeping Appreciation Week (September 8-14, 2024), HM spoke to some of the top performers in this critical hotel department to find out a bit more about their role. Ludy Muscat, Pullman Melbourne City Centre Name: Ludy Muscat Hotel: Pullman Melbourne City Centre Title: Room Attendant Tenure: 8 years Tell us a bit about your career journey.

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Management Hotels 246

Skift Blog

SEPTEMBER 12, 2024

Skift Take: The head of an industry trade group sounded the alarm for ultra-low-cost carriers as airlines like Spirit and Frontier face declining profits. However, other carriers in the industry have seen some success despite industry headwinds.

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Lodging

SEPTEMBER 10, 2024

NewcrestImage acquired the DoubleTree Suites by Hilton Columbus Downtown in Ohio. The deal was brokered by Hunter Hotel Advisors, with Senior Vice Presidents Tim Osborne and Spencer Davidson representing the institutional seller. “This acquisition underscores our continued appetite for transactions that offer strong growth potential in both market share and asset value,” said Mehul Patel, managing partner and CEO, NewcrestImage.

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Market Share Market Marketing Management 264

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

SEPTEMBER 9, 2024

More than ever, today’s travelers see hotels as not just places to stay, but as destinations. From secluded island hideaways to eco-friendly wilderness retreats, this shift is creating new opportunities for modern resorts to drive ancillary revenue by offering memorable, one-of-a-kind experiences that cater to travelers’ unique preferences and needs.

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Ancillary Revenue Resorts Revenue Travel 287

Hotel Management

SEPTEMBER 12, 2024

InterContinental Wellington has completed a major refurbishment spanning its guest rooms and health club, ‘bringing a new level of luxury wellness to the heart of Wellington’, according to General Manager, Adam Haywood. All 79 Classic Rooms, including eight accessible rooms, have been re-styled in collaboration with Auckland-based interior architecture and design studio Y-6.

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General Manager Management Branding Hotels 173

Skift Blog

SEPTEMBER 10, 2024

Skift Take: Gary Kelly has been a part of the Southwest family for almost four decades. Will his departure and that of six other board members be enough to keep Elliott happy?

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Lodging

SEPTEMBER 10, 2024

HOUSTON, Texas—WorldVue announced that it will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will eventually deploy the WorldVue HUB within its guestrooms. This new offering represents an advancement in in-room entertainment for New York-based Loews Hotels.

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Hotels 264

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Branding

Hospitality Net

SEPTEMBER 11, 2024

Today Hotels.com launches its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, wildest room service orders, hidden hotel perks and ‘out of this world’ services accommodating travelers today.

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Accommodation Services Hotels Travel 246

Hotel Management

SEPTEMBER 10, 2024

In the heart of Shiodome, Conrad Tokyo stands out as one of the best business hotels in Japan and that’s thanks to fantastic Hilton hospitality, spacious suites and fantastic bars and restaurants. James Wilkinson checks-in and catches up with Conrad Tokyo General Manager, Neil McInnes. Neil, Conrad Tokyo is popular on so many levels, from the location to the club lounge, spa, rooms, and food and beverage on offer.

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Business Dining Hotels Services 162

Skift Blog

SEPTEMBER 12, 2024

Skift Take: Google envisions a world where a physical wallet is obsolete. That means a digital ID and wallet for security checkpoints, boarding passes, age verification at bars, payments, car rentals, and more.

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Travel 314

Lodging

SEPTEMBER 9, 2024

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced the completion of the property’s multi-million dollar renovation, including upgrades to the guestrooms, dining outlets, meeting spaces, and lobby. The renovation also includes a new executive club lounge, a ski closet, and a coffee outlet called 215 West set to open later this year. Located near the Delta Center and the Salt Palace Convention Center, Radisson Salt Lake City Downtown is also by mountains, entertainment venues, [̷

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Dining Hotels 264

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hospitality Net

SEPTEMBER 13, 2024

In the competitive world of luxury hospitality, The Ranch at Laguna Beach stands out as a beacon of innovation, community connection, and unbridled creativity. What was once a run-down resort with a rich but fading legacy has been transformed into an incredible resort. This remarkable journey is a testament to the vision and dedication of Kurt Bjorkman, COO of The Ranch at Laguna Beach, and his team.

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Resorts Hospitality 246

Hotel Management

SEPTEMBER 12, 2024

The Westin Maldives Miriandhoo Resort , located in Baa Atoll, the first UNESCO Biosphere Reserve site in the Maldives, has completed a new solar energy project. This initiative will significantly reduce energy consumption and minimise the resort’s environmental impact. Blessed with a year-round tropical climate, the resort has harnessed this natural advantage through the installation of a new solar panel system.

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Resorts General Manager Dining Management 147

Skift Blog

SEPTEMBER 9, 2024

Skift Take: Greece's prime minister acknowledged there's an overtourism problem in his country that needs to be addressed but he thinks it's only confined to Santorini and Mykonos.

Tourism 309

Tourism 309

Lodging

SEPTEMBER 10, 2024

Hotels got the memo a couple of years ago. The detritus of modern life—including those omnipresent plastic water bottles and miniature soaps and lotions found in guest bathrooms—were threatening our oceans and marine life and contributing to global warming. In response, many implemented waste-reduction measures such as replacing those plastic bottles with bulk dispensers and paper menus and brochures with QR codes to access information digitally.

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Hotels Resorts Management 173

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

SEPTEMBER 9, 2024

Parking revenues have increased by 23.1% from 2019 to 2023, based on a sample of U.S. properties in CBRE’s Trends® in the Hotel Industry database, which is more than four times greater than the growth rate for total hotel revenues during that period. Not only is parking a growing source of revenue, but it is relatively profitable as well. In 2023, parking department profit margins for the CBRE sample were 61.3% of total department revenue, while the average profit margin for all other-operated d

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Revenue Hotels Operations 246

Hotel Management

SEPTEMBER 10, 2024

The Eve Hotel Sydney names General Manager The Eve Hotel Sydney has welcomed Ben Mellor as General Manager, ahead of its opening this summer. Mellor brings more than two decades of experience in luxury hospitality including senior management positions at top five-star hotels Sofitel Sydney Wentworth, Fairmont Resort Blue Mountains and, most recently, as General Manager of InterContinental Sydney Double Bay.

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General Manager Hotels Branding Management 147

Skift Blog

SEPTEMBER 7, 2024

Skift Take: Hotels recently discovered that they'd rather have fewer guests paying more. But can they keep holding the line on prices as they face other challenges?

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Travel Hotels 315

Lodging

SEPTEMBER 10, 2024

Powering hotels can be expensive. Energy accounts for 6 percent of all operating costs; on average, U.S. hotels spend $2,196 annually per available room on this line item, according to a report from the EPA’s ENERGY STAR program. For full-service hotels, reducing energy consumption by 10 percent is comparable to raising average daily rate by $1.35. But energy efficiency brings benefits beyond boosting the bottom line.

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Average Daily Rate Services Operations Hotels 173

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel