Sat.Sep 07, 2024 - Fri.Sep 13, 2024

article thumbnail

Maximizing Profits: Tips for Selecting the Right Channel Management System for Your Independent Property

Hospitality Net

No hotelier needs to be convinced of the importance of listing their properties on multiple online platforms. In fact, the average independent hotel is listed on 5 to 7 different channels. Today’s guests demand instant availability and pricing, whether on Google, Online Travel Agents (OTAs) like Expedia, or your independent hotel’s own website. Yet, manually updating these details across the web can eat up hours per day.

OTA 246
article thumbnail

Generation Next: The Women Shaping Travel’s Future

Skift Blog

Skift Take: These women leaders are the travel industry’s disruptors and innovators, and you can bet they’re on more than one shortlist for the next big thing.

Travel 328
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Red Roof Opens 700th Property in Jamaica, New York

Lodging

COLUMBUS, Ohio—Red Roof continued to strengthen the brand and its business with the opening of its 700th property, a new build in Jamaica, New York, along with a new build and prototype, the HomeTowne Studios by Red Roof Tampa – Airport, in Tampa, Florida. “This is a critically important time for our brand as we evolve to meet changing needs and expectations of our franchisees and guests,” said Red Roof President Zack Gharib.

Branding 290
article thumbnail

Auckland welcomes 4.5 star Hotel Grand Chancellor, the group’s first new-build property

Hotel Management

Hotel Grand Chancellor is celebrating the arrival of its first new-build hotel with the opening of a 4.5-star property in Auckland’s CBD on Wednesday September 11. Located at 80 Wellesley St West – directly across from the soon-to-open New Zealand International Convention Centre in downtown Auckland – the hotel features 191 guest rooms, two F&B venues, dedicated meeting space and fitness centre.

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Personalized Getaways: How Technology is Redefining the Modern Resort Experience

Hospitality Net

More than ever, today’s travelers see hotels as not just places to stay, but as destinations. From secluded island hideaways to eco-friendly wilderness retreats, this shift is creating new opportunities for modern resorts to drive ancillary revenue by offering memorable, one-of-a-kind experiences that cater to travelers’ unique preferences and needs.

article thumbnail

You’ll Soon Be Able to Upload Your U.S. Passport to Google Wallet

Skift Blog

Skift Take: Google envisions a world where a physical wallet is obsolete. That means a digital ID and wallet for security checkpoints, boarding passes, age verification at bars, payments, car rentals, and more.

Travel 325

More Trending

article thumbnail

Customer Retention Strategies in Sales

Anthony Cole Training

If your goal is to retain and expand relationships, it is important to create a consistent and remarkable experience for your customers, clients, and potential clients. If you are not providing a superior experience, your clients might start asking, “ Then, who will?

Sales 252
article thumbnail

Mapping the Guest Journey to Technology to Enhance the Guest Experience: Is Your Tech Stack Up to Par?

Hospitality Net

Hospitality is about people helping people, a process that technology can enhance and support through robust infrastructure and tools the workforce can learn and enjoy using while delivering the experience guests have grown accustomed to when on vacation or a business trip.

Business 274
article thumbnail

Air Canada Could Shutdown Operations Within Days Amid Fierce Labor Battle 

Skift Blog

Skift Take: Air Canada's shutdown plan throws fuel onto an already heated dispute. The parties are continuing to talk, but the preparation of contingency measures suggests a total shutdown of the airline by next week is a real and growing possibility.

article thumbnail

My Place Hotels of America Introduces My Place 3.0 Prototype, New Produce Enhancements

Lodging

ABERDEEN, South Dakota—Following thorough discussions with stakeholders, My Place Hotels of America has taken the next step in its journey by introducing My Place 3.0. This move by the upper-midscale, extended-stay brand features product enhancements alongside a new prototype. The new exterior design blends the cost-effectiveness of a pitched roof with the aesthetics of a flat roof, offering the flexibility to switch based on preferences or local regulations.

Branding 264
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Qantas reveals new A321XLR interiors with 20 Business Class seats

Hotel Management

Qantas has finally revealed the interiors of the upcoming Airbus A321XLR aircraft that are set to join the fleet from 2025, with 20 business class seats up the front and 177 Economy seats down the back. The Airbus A321XLR will replace the carrier’s ageing Boeing 737 fleet and will offer an elevated flying experience, according to the airline. The Flying Kangaroo is promising a more comfortable Economy seat “that’s wider than the Boeing 737 seat with extra comfort seat cushioning”, while a “sense

Business 246
article thumbnail

Userguest Secures €2.2M in Seed Funding to Revolutionize Hotel Technology

Hospitality Net

Userguest, the pioneering force in hotel technology dedicated to maximising direct revenue, is thrilled to announce the successful closure of a €2.2M seed funding round. Led by Al Mada Ventures and bolstered by CDG Invest, Saviu Ventures, UM6P Ventures, Kalys VC, Plug & Play and esteemed business angels Philippe Limes and Thane Kuhlman, this investment marks a transformative moment for the hotel tech start-up as it prepares for rapid expansion and groundbreaking product innovation.

Revenue 264
article thumbnail

Hotel Earnings: 7 Things We Learned From Companies in the Skift Travel 200

Skift Blog

Skift Take: Hotels recently discovered that they'd rather have fewer guests paying more. But can they keep holding the line on prices as they face other challenges?

Travel 321
article thumbnail

NewcrestImage Acquires DoubleTree Suites by Hilton Columbus Downtown

Lodging

NewcrestImage acquired the DoubleTree Suites by Hilton Columbus Downtown in Ohio. The deal was brokered by Hunter Hotel Advisors, with Senior Vice Presidents Tim Osborne and Spencer Davidson representing the institutional seller. “This acquisition underscores our continued appetite for transactions that offer strong growth potential in both market share and asset value,” said Mehul Patel, managing partner and CEO, NewcrestImage.

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Housekeeper Q&A: meet Pullman City Centre Room Attendant, Ludy Muscat

Hotel Management

To mark Housekeeping Appreciation Week (September 8-14, 2024), HM spoke to some of the top performers in this critical hotel department to find out a bit more about their role. Ludy Muscat, Pullman Melbourne City Centre Name: Ludy Muscat Hotel: Pullman Melbourne City Centre Title: Room Attendant Tenure: 8 years Tell us a bit about your career journey.

article thumbnail

Protect NYC Tourism Coalition rallies against City Council’s catastrophic hotel bill

Hospitality Net

Yesterday, over one thousand hotel owners, workers, and small business owners, as part of the newly formed Protect NYC Tourism Coalition, rallied on the steps of City Hall to fight against the City Council’s so-called “Safe Hotels” bill. The Coalition has also sent a letter asking the City Council to reject the bill, Int.991, as it threatens the sustainability of New York City’s hotel and tourism businesses and puts the livelihoods of thousands of dedicated workers at risk.

Tourism 263
article thumbnail

Airbnb Restarts Experiences Sign-Ups After a Lengthy Pause

Skift Blog

Skift Take: This time around, Airbnb wants to make its experience more affordable and more unique to Airbnb. It also wants to merchandise them differently than last time around.

Travel 317
article thumbnail

Loews Hotels & Co Selects WorldVue as In-Room Entertainment Provider

Lodging

HOUSTON, Texas—WorldVue announced that it will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will eventually deploy the WorldVue HUB within its guestrooms. This new offering represents an advancement in in-room entertainment for New York-based Loews Hotels.

Hotels 264
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

InterContinental Wellington elevates wellness offering with revamped rooms and health club

Hotel Management

InterContinental Wellington has completed a major refurbishment spanning its guest rooms and health club, ‘bringing a new level of luxury wellness to the heart of Wellington’, according to General Manager, Adam Haywood. All 79 Classic Rooms, including eight accessible rooms, have been re-styled in collaboration with Auckland-based interior architecture and design studio Y-6.

article thumbnail

10 best hotel loyalty programs and how to set up your own

Hospitality Net

Loyal clients are what all hotels strive for. The more loyal the client, the less likely they are to switch to another brand - and hotel loyalty programs are an ideal way to seal the deal.

Hotels 264
article thumbnail

Greece to Fight Overtourism With Fees on Cruises and Crackdown on Short-Term Rentals

Skift Blog

Skift Take: Greece's prime minister acknowledged there's an overtourism problem in his country that needs to be addressed but he thinks it's only confined to Santorini and Mykonos.

Tourism 317
article thumbnail

Radisson Salt Lake City Downtown Completes Renovation

Lodging

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced the completion of the property’s multi-million dollar renovation, including upgrades to the guestrooms, dining outlets, meeting spaces, and lobby. The renovation also includes a new executive club lounge, a ski closet, and a coffee outlet called 215 West set to open later this year. Located near the Delta Center and the Salt Palace Convention Center, Radisson Salt Lake City Downtown is also by mountains, entertainment venues, [̷

Dining 264
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Exclusive: inside Conrad Tokyo, one of Japan’s best business hotels

Hotel Management

In the heart of Shiodome, Conrad Tokyo stands out as one of the best business hotels in Japan and that’s thanks to fantastic Hilton hospitality, spacious suites and fantastic bars and restaurants. James Wilkinson checks-in and catches up with Conrad Tokyo General Manager, Neil McInnes. Neil, Conrad Tokyo is popular on so many levels, from the location to the club lounge, spa, rooms, and food and beverage on offer.

Business 162
article thumbnail

U.S. Open Serves Up Growth for New York Events Industry Increasing Year-over-Year Volume by 30.2 percent in August, Knowland Reports

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, reported that New York ranked second among the top 25 markets, with over 30 percent year-over-year (YoY) meeting volume growth driven primarily by sports tourism for August. Las Vegas ranked first with 36 percent YoY growth. This data is sourced from Knowland’s sales intelligence platform designed to help hoteliers protect and grow their revenue base.

Events 263
article thumbnail

United Airlines to Introduce Free Starlink Wi-Fi to Entire Fleet

Skift Blog

Skift Take: United will become one of the biggest carriers to use Starlink Wi-Fi as it seeks to court more business and premium travelers with free and high-speed internet access.

Business 312
article thumbnail

Not Wasting Away: What Can Be Done to Reduce Refuse in Hotels

Lodging

Hotels got the memo a couple of years ago. The detritus of modern life—including those omnipresent plastic water bottles and miniature soaps and lotions found in guest bathrooms—were threatening our oceans and marine life and contributing to global warming. In response, many implemented waste-reduction measures such as replacing those plastic bottles with bulk dispensers and paper menus and brochures with QR codes to access information digitally.

Hotels 173
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

The Westin Maldives Miriandhoo’s new solar project

Hotel Management

The Westin Maldives Miriandhoo Resort , located in Baa Atoll, the first UNESCO Biosphere Reserve site in the Maldives, has completed a new solar energy project. This initiative will significantly reduce energy consumption and minimise the resort’s environmental impact. Blessed with a year-round tropical climate, the resort has harnessed this natural advantage through the installation of a new solar panel system.

Resorts 147
article thumbnail

Unveiling of Transformative Multi-Million Dollar Upgrades at Award-Winning Wyndham Grand Rio Mar Rainforest Beach & Golf Resort

Hospitality Net

Puerto Rico’s premier beach resort reveals first details on the highly-anticipated upcoming unveiling of a series of transformative upgrades, including elegant new rooms and suites, innovative dining concepts, expanded menu of offerings, and more.

Resorts 261
article thumbnail

Is the Thrill Gone in Online Travel? Experiences to the Rescue? Hear More at Skift Global Forum

Skift Blog

Skift Take: Five years from now, will Airbnb be at the top of the heap in short-term rentals? Will Chase Travel be a headliner? Will future generations yearn to travel as current ones do?

Travel 306
article thumbnail

Reducing Energy Consumption 

Lodging

Powering hotels can be expensive. Energy accounts for 6 percent of all operating costs; on average, U.S. hotels spend $2,196 annually per available room on this line item, according to a report from the EPA’s ENERGY STAR program. For full-service hotels, reducing energy consumption by 10 percent is comparable to raising average daily rate by $1.35. But energy efficiency brings benefits beyond boosting the bottom line.

article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!