Sat.Nov 30, 2024 - Fri.Dec 06, 2024

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AI’s Game-Changing Role in Hotels

Hotel Management

AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. Artificial intelligence (AI) is set to revolutionise guest experiences and operational efficiencies in the hotel sector, marking a significant shift in how hotels interact with customers and manage services.

Hotels 235
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The Rise of Live Tourism: How Shared Experiences Shape Our Future

Skift Blog

Skift Take: Traveling for music, sports, natural wonders – the experiences we share with others are a powerful force for connecting the world. We call it Live Tourism.

Tourism 325
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Three Ways Key Control Systems Keep Hotels More Profitable

Lodging

Hotel properties have a continuous flow of guests, which necessitates safeguarding everyone on the premises with comprehensive security measures. Trying to balance a warm and welcoming environment with security that is non-disruptive to guests is challenging to hotel security teams with the ebb and flow of people and activities occurring every day at all hours.

Hotels 307
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The Revolutionary AI Strategy for Hotels Based on the Blue Ocean Strategy

Hospitality Net

This strategy positions hotels as pioneers in creating new market spaces where AI and human synergy redefine hospitality, surpassing competition, and focusing on value innovation. It addresses challenges with a systematic and people-first digital transformation process that encompasses AI readiness, AI implementation, and AI in day-to-day operations.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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TFE Hotels adds New Zealand office as Heritage properties join the fold

Hotel Management

TFE Hotels is bolstering its presence on the ground in New Zealand with the establishment of a Country Office in Auckland, led by Warwick Kahl as Director of Operations NZ. The New Zealand Country Office will support TFE Hotels’ multi-property management deal with New Zealand’s leading accommodation provider, Heritage Hotels, announced at AHICE Aotearoa in October.

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U.S. Considers New Rules to Protect Passengers During Airline Meltdowns

Skift Blog

Skift Take: The DOT said it was considering a new slate of protections that would ensure travelers receive compensation, rebooked flights and reimbursements for accommodations during flight disruptions.

More Trending

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Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

Hospitality Net

Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct

Shopping 236
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Pro-invest partners with Max Employment to hire more people with disability

Hotel Management

Pro-invest Group is creating more employment opportunities for people with disability under a partnership with Max Employment. Pro-invest’s Deputy Chair and CEO APAC Jan Smits, said the group will lean on the expertise of Max Employment – one of the largest providers of employment services in Australia – to identify suitable candidates for roles across its hotel network.

Hiring 147
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IHG’s Luxury Brands Tap Multi-Generation Travel for Growth

Skift Blog

Skift Take: IHG is revamping its luxury suites and rolling out new training to help cater to a rising trend in multi-generational travel. Who knew family values could be such good business?

Travel 298
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Boost sales by tapping into new breakfast trends

Lodging

Discover how your customers are shaking up breakfast! By incorporating the latest food trends into your operation, you can satisfy their cravings and keep them coming back. Get all the insights in this comprehensive whitepaper. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Sales 297
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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IHG establishes stronghold in Chennai with signing of Holiday Inn Chennai Vandalur

Hospitality Net

IHG®Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Sakthi Elegant Towers India Pvt Ltd to develop Holiday Inn Chennai Vandalur. Scheduled to open in 2026, the new hotel will add 200 keys to IHG’s growing presence in South India. Driven by market demand, continues to expand its footprint in key Indian cities.

Resorts 263
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Hotelier Chris Dickinson signs Auckland properties to new luxe hotel brand

Hotel Management

New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

Branding 147
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Moving Beyond Brands: The Rise of Individual Voices in Travel

Skift Blog

Skift Take: The U.S. travel and tourism industry is falling behind others because the leaders that run it operate in the clouds, while the need is to be on the ground level, day in and day out. Time to change and here's why.

Travel 323
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Four Seasons Hotel New York Reimagines Menu Concepts

Lodging

NEW YORK—The Four Seasons Hotel New York reopened its doors in November, marking a return following several years of closure. With its return, the hotel has released reimagined menu concepts for The Garden Restaurant and TY Bar, which flank the property’s Art Deco lobby. Both venues are open for reservations under the leadership of Executive Chef Maria Tampakis, Executive Pastry Chef Jonathan Pereira, and Director of Food and Beverage Iwona Luksza.

Hotels 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Marriott International Signs Agreement With Knowledge Economic City to Open Three Hotels in Madinah, Saudi Arabia

Hospitality Net

Marriott International, Inc. announced it has signed an agreement with Knowledge Economic City (KEC) to open three hotels within the Holy City of Madinah in Saudi Arabia. The anticipated openings will be part of the KEC master-development and feature over 1,200 rooms across three of the company’s brands – Courtyard by Marriott, Four Points by Sheraton and Residence Inn by Marriott.

Branding 261
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First look: Adina Town Hall’s multi-million-dollar home-style makeover

Hotel Management

Adina Town Hall Sydney is set to unveil a multi-million-dollar “top-to-tail transformation” by designers Bates Smart with its reopening scheduled for February 2025. The 27-storey Toga-owned property is the latest in a new generation of Adina-branded hotels to launch globally. “This major scale project represents a huge repositioning of the asset, and ultimately supports our contemporary vision for the Adina brand,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.

Scale 130
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Greenland’s Growing Pains? New Flights Open the Island to the World

Skift Blog

Skift Take: Upgraded airports and nonstop flights are opening Greenland to more visitors. Managing growth while preserving its unique environment and culture will be critical to long-term success.

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Luxury Group by Marriott International Shares Global Expansion Updates

Lodging

Marriott International, Inc. announced global expansion from the International Luxury Travel Market (ILTM) in Cannes. The Luxury Group’s new brand extensions, tented camps, remote lodges, and experiences are poised for growth. Spanning brands like The Ritz-Carlton, St. Regis Hotels & Resorts, W Hotels, The Luxury Collection, EDITION, JW Marriott, and Bvlgari Hotels & Resorts, the portfolio includes a new vision of experiential travel.

Resorts 147
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Meliá Hotels & Resorts Announces December 16 Opening of Meliá Casa Maya Cancún

Hospitality Net

Meliá Hotels & Resorts is proud to announce the opening of Meliá Casa Maya - Cancún, an exceptional new all-inclusive resort, set to welcome its first guests on December 16, 2024. Located on one of the Caribbean’s most iconic beaches, this all-inclusive resort promises an unforgettable getaway where every detail is designed to provide relaxation, luxury, and worry-free all-inclusive experience.

Resorts 258
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Expert Closing Techniques

Anthony Cole Training

In the old days of selling, closing was about what happens at the end of a client or prospect meeting did we get them to sign something, give us the green light, or seal the deal? The activity was about applying pressure on the buyer to make a decision NOW. Lets pause and think about how we, as buyers, feel when a person is pressuring us to make a buying decision now.

Closing 268
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Indian Carriers to Reduce Losses Through Pricing Power and Stronger Traffic — India Report

Skift Blog

Skift Take: The reduction in losses is expected despite increase in costs related to fuel and grounded fleet, as domestic air passenger traffic surges.

Hotels 298
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CoStar: Thanksgiving Calendar Shift Positively Impacts U.S. Hotel Performance

Lodging

WASHINGTON—Due to the Thanksgiving calendar shift, the U.S. hotel industry reported higher year-over-year performance comparisons, according to CoStar’s latest data through Nov. 23, 2024. U.S. Hotel Performance November 17-23, 2024 Percentage change from comparable week in 2023 Occupancy 59.7 percent (up 20.7 percent) ADR $150.49 (up 8.6 percent) RevPAR $89.80 (up 31.1 percent) Among the Top 25 Markets, Seattle reported the largest year-over-year occupancy increase (up 62.9 percent to 76.7

Occupancy 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Four Points Flex by Sheraton Expands in UK with Opening of Shoreditch Hotel

Hospitality Net

Four Points Flex by Sheraton, a new hotel brand from Marriott Bonvoy’s global brand portfolio of 31 extraordinary brands, has opened its second property in London, with the launch of the new Four Points Flex by Sheraton London Shoreditch East.

Branding 260
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Setting the tone: the impact of a strong hotel GM

eHotelier

When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science.

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Qatar Airways Debuts Quirky New Safety Video with Kevin Hart

Skift Blog

Skift Take: This big budget safety video from Qatar Airways is likely to reignite a long-running industry debate: What is the right balance between passenger engagement and clarity of messaging?

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CoStar: U.S. Hotel Industry Reports Lower Yearly Performance Comparisons

Lodging

WASHINGTONDue to the Thanksgiving calendar shift, the U.S. hotel industry reported lower year-over-year performance comparisons, according to CoStars latest data through November 30, 2024. U.S. Hotel Performance November 24-30, 2024 Percentage change from comparable week in 2023 Occupancy: 50.0 percent (down 7.7 percent) ADR: $141.09 (down 3.0 percent) RevPAR: $70.59 (down 10.5 percent) Among the Top 25 Markets, Tampa reported the largest year-over-year increases in occupancy (up 13.2 percent to

Occupancy 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Marriott International Signs Agreement To Bring The Ritz-Carlton To Serbia

Hospitality Net

Marriott International, Inc., announced today that it has signed an agreement with Danube Riverside d.o.o. Beograd to introduce The Ritz-Carlton brand in Serbia. Anticipated to welcome guests in 2027, The Ritz-Carlton, Belgrade will bring the brand’s legendary service and elegant design to the Capital city.

Services 264
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The Tapestry Collection by Hilton welcomes Richmond hotel in Australian brand debut

Hotel Management

The Tapestry Collection by Hilton brand has marked its Australian debut with The Motley Hotel Richmond joining an international portfolio of over 139 distinctive hotels across 16 countries and territories this week. The 80-room Richmond hotel, which opened 18 months ago, aligns with the brand’s focus on distinctive and locally inspired design, décor and artwork.

Branding 130
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Skift Short-Term Rental Awards: Meet the 2024 Finalists 

Skift Blog

Skift Take: Introducing the inaugural finalists for the 2024 Skift Short-Term Rental Awards, celebrating the individuals and organizations that are shaping the future of the short-term rental industry. See the finalists below.

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LODGING Exclusive: Inaugural ESLA Event Reveals Long Runway for Growth for Extended-Stay Segment

Lodging

The Extended Stay Lodging Association (ESLA) held its inaugural Development & Operations Workshop Series earlier this week in Atlanta, Georgia, revealing scores of data suggesting that the segment has plenty of runway for continued growth momentum in the months and years to come. Doug Artusio, Ccairman, ESLA, got the day-long discussion started with some opening remarks.

Events 264
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!