Sat.Sep 14, 2024 - Fri.Sep 20, 2024

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Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

Hospitality Net

Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into their company descriptions even with a limited understanding of what artificial intelligence is, or how it could help their business.

Business 206
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Oyo to Buy Motel 6 for $525 Million in U.S. Expansion Bid

Skift Blog

Skift Take: Oyo, based in India, has tried for years to gain traction in the U.S., but it has claimed that competitors have played hardball. It's now betting that buying a network is its best way to gain scale fast.

Motels 306
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Women Hoteliers Gather at 2024 HerOwnership Conference by AAHOA

Lodging

REDONDO BEACH, California—Women hoteliers from across the nation converged at the 2024 HerOwnership Conference by AAHOA, a two-day event crafted by women for women in the hospitality industry. Centered around the empowering themes of executive presence, hotel ownership, and mental health and wellness, the conference inspired attendees to connect, lead, and thrive in an industry where their voices and leadership are more important than ever.

Events 276
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QT debuts in South East Asia with opening of luxury hotel on Robinson Road hotel

Hotel Management

EVT has introduced its first QT Hotels and Resorts’ property to South East Asia with the opening of QT Singapore. The 134-room luxury lifestyle hotel launches following a major refurbishment and rebranding of the heritage Hotel Telegraph on Robinson Road. “After a phenomenal transformation, QT Singapore is ready to bring its bold and creatively charged hospitality to the heart of Singapore’s culturally vibrant district,” said EVT Hotels and Resorts Director, Norman Arundel.

Dining 263
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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HSMAI Announces the Passing of President and CEO Bob Gilbert

Hospitality Net

It is with profound sadness that the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, announce that President and CEO, Bob Gilbert passed away on September 19, 2024). In July 2024, the organization announced that Gilbert had accelerated his retirement plan as a result of a serious health issue following 30 years of executive leadership for HSMAI.

Sales 258
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Sabre Hospitality Is For Sale … Again

Skift Blog

Skift Take: If Sabre sells its hospitality unit this time around, it can use some of the proceeds to pay off debt, and then refocus on its core airline and travel agency business.

More Trending

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Creating a Winning Sales Pitch

Anthony Cole Training

Creating a winning sales pitch is a presentation that ends with a decision being made. That is our definition. When presenting to get a decision, it is important to understand this: Theoretically speaking, if a salesperson has done everything correctly up to the point of presentation, then their prospect should be in a position to make a decision at the end of the presentation 100% of the time.

Sales 213
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Game Theory in Luxury Hospitality Marketing: The Strategic Edge

Hospitality Net

In the competitive world of luxury hospitality, standing out isn’t just about offering opulence—it’s about strategy. Enter game theory, a branch of mathematics that studies strategic interactions where the outcome for each participant depends on the actions of others. Traditionally used in economics and military strategy, game theory offers intriguing insights for luxury hotels aiming to enhance their marketing strategies.

Market 251
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JetBlue to Open Airport Lounges in Major Premium Push

Skift Blog

Skift Take: Speaking to Skift, JetBlue president Marty St. George said it’s possible to balance a low-cost airline with high-end lounges. If realized as planned, these could be some of the most exclusive spaces of any U.S. carrier.

Business 289
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5 Brands to Watch: Extended Stay, Mid-Market Flags Drive Hot Product Pipelines for Franchisors

Lodging

Over the last several years, new brands have been rolled out at a dizzying pace by the major franchise companies, all of whom are searching for any white space they can find to grow distribution and consumer loyalty. While not all the brands introduced have gained significant development momentum, a handful have done well out of the gates, so to speak.

Pipeline 254
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Exclusive: Amora seeks to double portfolio in five years, building on family legacy

Hotel Management

Family-run hospitality business Amora Hotels and Resorts is gearing up for growth with plans to double its network to 12 properties within the next five years. Following in the footsteps of his father, who founded the business in 1997 with the launch of its Melbourne property, Earp Siriphatrawan is leading Amora’s expansion as owner and director, with his eyes firmly on Australia and Thailand.

Business 147
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The St. Regis Cap Cana Resort In The Dominican Republic Now Accepting Reservations For Spring 2025

Hospitality Net

St. Regis Hotels & Resorts, part of Marriott International, announces that reservations are now available for the highly anticipated The St. Regis Cap Cana Resort, a beachfront oasis opening its doors to guests in Spring 2025. Meticulously designed by Chapi Chapo Design, Cap Cana marks the first and only St. Regis in the Dominican Republic, setting the tone for the brand’s expanding resort portfolio, known for redefining the best addresses around the world.

Resorts 241
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Breaking Down Borders: Relaxed Visa Rules Are Opening Up the World

Skift Blog

Skift Take: Looser visa restrictions are greasing the wheels of global tourism, but the real question is whether these policies can sustain long-term growth or just offer a fleeting boost to countries eager for quick wins.

Tourism 296
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Super 8 by Wyndham Releases INNOV8TE 2.0 Design Package

Lodging

PARSIPPANY, New Jersey—Super 8 by Wyndham owners can now adopt the INNOV8TE 2.0 design package. The next iteration of the INNOV8TE program, developed in collaboration with owners and design experts, combines upgrades with increased operational efficiency. Available across the United States and Canada, INNOV8TE 2.0 is a cost-effective upgrade that aims to elevate the hotel experience.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Melbourne Airport’s third runway spells good news for inbound tourism, says Accommodation Australia

Hotel Management

Melbourne Airport is set to get its long-awaited third runway after the project was cleared for construction by the Federal Government last week. Scheduled to commence construction in 2025 and open in 2031, the project could not come at a better time for Melbourne, according to Accommodation Australia (Victoria) General Manager, Dougal Hollis. “Melbourne is set to become Australia’s largest city by 2031, with just over 6 million people, and Melbourne Airport’s annual passenger numbers are expect

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Borealis Hotel Group opens 208-key Holiday Inn Express Brussels-Airport

Hospitality Net

Last year April Borealis Hotel Group announced, completely in line with its expansion strategy, the acquisition of various hotel projects in Belgium. It is with great pride and pleasure that, thanks to the close and excellent co-operation with the partners Candor, IHG Hotels & Resorts and Adagio, Borealis Hotel Group developed and finished 2 of these projects side by side.

Closing 238
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TSA to Start ‘One Stop Security’ for Some International Airports as Soon as 2025

Skift Blog

Skift Take: TSA Administrator David Pekoske said at the Skift Global Forum Wednesday he was "100% confident" that at least one airport would be under the program in 2025.

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Sonesta Signs Deal to Open Five Hotels in the Dominican Republic

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the execution of a deal to open five Sonesta ES Suites hotels in the Dominican Republic. The first property, Sonesta ES Suites ELEMENTS Jarabacoa, is scheduled to open in the first trimester of 2026 with the remaining four hotels to be completed within seven years. Sonesta ES Suites ELEMENTS Jarabacoa, an upscale, extended-stay hotel, will be located in the La Vega province.

Hotels 278
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Tourism boost: Qantas takes off for Port Vila, Vanuatu from Brisbane

Hotel Management

The Flying Kangaroo has taken off from Brisbane to Port Vila, Vanuatu, for the first time in Qantas ‘ history. The inaugural service, QF159, was at full capacity today with holidaymakers and business travellers making the near 3-hour journey to one of the Pacific’s hidden gems. “We are thrilled to expand our network with the introduction of direct flights between Brisbane and Port Vila,” said Qantas Group CEO International, Cam Wallace. “This new route will maintain connectivit

Tourism 130
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Hotels in Europe balance digital platforms and direct bookings for success

Hospitality Net

In many sectors, the digital transformation has sparked concerns about market concentration, favoring larger players over smaller businesses. Yet, the European hotel industry defies this trend, as evidenced by the latest findings from Hotrec, the umbrella association of hotels and hospitality providers.

Hotels 257
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Airbnb’s Future: Not Just Short-Term Rentals, Not Just Travel

Skift Blog

Skift Take: Airbnb CEO Brian Chesky wants to make billions of dollars from new lines of business — and they may not all be focused on travel.

Travel 301
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AAA Reports Top Travel Destinations for Fall

Lodging

According to AAA booking data, the two travel categories seeing increased demand compared to last year are flights and cruises. Domestic flight bookings are up 1 percent and international flight bookings are up 3 percent. Travelers are paying about the same as they did last fall. The average domestic roundtrip ticket is $660, and the average international roundtrip ticket is $1,315.

Travel 262
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Amara Singpore unveils new look following year-long renovation project

Hotel Management

Amara Singapore, a 38-year-old hotel in Tanjong Pagar, has completed an 11-month-long transformation project encompassing guest rooms, public spaces, meeting spaces, ballrooms and dining venues. A partnership with Studio HBA, a division of Hirsch Bedner Associates, the renovation blends modern aesthetics and traditional warmth, while taking inspiration from the vibrant culture the area.

Dining 130
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Marriott International Announces 2024 Winners of Masters of the Craft Competition, Adds New Pastry Category

Hospitality Net

Marriott International announced the winners of Masters of the Craft, a culinary, beverage and pastry competition designed to foster creativity and innovation while highlighting exceptional chefs and bartenders within the company’s food, beverage and pastry community. Adding pastry to the competition brought attention to a space that has extraordinary talent across the Marriott Bonvoy portfolio of brands.

Branding 244
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Business Travel Budgets Face ‘New Normal’ With Prices to Climb Through 2025

Skift Blog

Skift Take: It turns out that 2019 is no longer a good year to compare prices to. That should be a relief to anyone trying to explain why their travel budget looks so different now.

Travel 246
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Extended Stay America Refreshes STAY Counted Program

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced the launch of its STAY Counted program, designed to make voter registration more accessible and encourage participation in the upcoming presidential election. First introduced in 2020, STAY Counted has been refreshed for the November 2024 election to continue to help communities exercise their right to vote.

Branding 229
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Key appointments: BWH Hotels, Capstone Hotel Management

Hotel Management

BWH Hotels names new lead for China BWH Hotels has named Harry Dong as the new President and CEO of BWH Hotels China (Hong Kong, Macau, Taiwan), Mongolia, and Nepal, following in the footsteps of his father, William Dong, who previously held this role. Having worked with the company over 16 years, Dong has experience in managing procurement, quality analysis and project development for property hotels in this region.

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Crescent Adds Two Downtown Asutin Properties to its Management Portfolio

Hospitality Net

Crescent Hotels & Resorts announced it will manage Hotel Indigo Austin Downtown – University and Holiday Inn Express Austin Downtown University in the heart of Austin’s vibrant Red River Cultural District. These additions enhance Crescent’s diverse portfolio with properties that capture the essence of Austin’s eclectic culture.

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Mindtrip Raises $12 Million in Tough Funding Environment for AI Trip Planners

Skift Blog

Skift Take: There’s no question that travel search is changing with generative AI, but the jury is out on who the big winners will be. Mindtrip is jumping onboard as travel companies attempt to seize the opportunity.

Travel 256
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Hyatt Selects Oracle OPERA Cloud as Portfolio’s PMS

Lodging

AUSTIN, Texas—Hyatt has chosen the Oracle OPERA Cloud hospitality platform as the property management system (PMS) for its global hotel portfolio. With OPERA Cloud, Hyatt properties will be able to standardize its operations and data management across more than 1,000 hotels and all-inclusive properties. With a data platform delivering a common user interface and processes across its properties, Hyatt colleagues will have the insights to operate efficiently and provide a more consistent experienc

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!