Sat.Nov 12, 2022 - Fri.Nov 18, 2022

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Sales Commandment #6: Thou Shalt Always Tailor Your Message for Resonance

Anthony Cole Training

Thou shout always tailor your message for resonance! Does your prospect have a problem that they have to fix? And are you speaking their love language? This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Watch Commandment #6 now!

Sales 228
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5 Essential Hotel Marketing Tips to Increase Bookings

Are Morch

Hotels, like other businesses, need customers to thrive. Of course, many of these customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post […].

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How to Find the Most Success on Instagram

Social Hospitality

Instagram is a social media giant. For individuals and businesses alike, the image-sharing platform is a fantastic way to share your personal side. But to find success on Instagram, you have to be strategic. For businesses specifically, Instagram marketing is a great way to connect with your audience and attract new fans and followers. However, Instagram success isn’t guaranteed.

Business 162
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10 Client Appreciation Event Ideas Customers Love

Social Tables

Whether you’re a part of a Fortune 500 company or are running a boutique hair salon out of your home, your business wouldn’t exist without clients. Showering clients with appreciation can help businesses, large and small, build a base of loyal customers, especially now, as we head into the holiday season. While some leaders choose gifts or special offers to recognize loyal customers, others host client appreciation events.

Events 139
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How technology is putting choice in the hands of the traveler

Hotel Business

By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.

Travel 132
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Safety and Security in the Hospitality Industry

Are Morch

The hospitality industry is about creating a comfortable and enjoyable guest experience. However, ensuring their safety and security is equally important. Hotels, restaurants, and other hospitality businesses must protect their guests from harm. This includes physical safety measures like properly maintaining buildings, ensuring secure entry points, safeguarding personal information, and preventing cyber attacks.

More Trending

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Langham Hospitality debuts millennial brand in Hong Kong

Boutique Hotel News

China: Langham Hospitality Group’s latest brand, Ying’nFlo, has launched with an upper midscale hotel in Wanchai, Hong Kong. Ying’nFlo has been designed for millennials and Gen Zs. The pipeline already includes a hotel in Xiamen and Langham Hospitality plans to expand the brand within the region. Architects and interior designers Linehouse have worked on the first project, with Berlin-based artist Josephine Rais creating an outdoor mural.

Branding 105
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Fertitta acquires Montage Laguna Beach Resort Hotel

Hotel Business

Tilman J. Fertitta has acquired the Montage Laguna Beach Resort Hotel overlooking the Pacific Ocean along the California coastline. “I am truly thrilled to acquire this world-renowned property and add one of America’s most iconic trophy resorts to our luxury hotel portfolio,” said Fertitta. “I have been traveling to Laguna Beach for over 30 years.

Resorts 132
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How Inflation Trends are Impacting Restaurants

Are Morch

And how you can stay profitable with RASI’s smart, agile, automated software applications Even in a “normal” business environment, running a restaurant and staying profitable is a tough task. Throw in skyrocketing inflation, and the margin for error is smaller than ever. While inflation impacts every business and every industry, restaurants have borne the brunt […].

Business 147
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Hype works both ways with the Metaverse and Web3

eHotelier

All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Your ultimate guide to Google Hotel Ads

SiteMinder

Google is no longer just a search engine and a verb, but also one of the top places where travellers begin their hotel search. Within just a few clicks, their search can be narrowed down to a handful of properties, with the top listings benefiting tremendously in shaping their perception of what is available and within their budget. Hoteliers worldwide must embrace this opportunity to attract guests who rely on technology to guide their decision-making.

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Competition heats up between hotels and short-term rentals

Hotel Business

A new joint report from hospitality data supplier STR and short-term rental analytics provider AirDNA shows that competition between short-term rentals and hotels has accelerated in the fight for leisure guests, with the price gap tightening and rental supply falling behind in urban markets. During the pandemic, the U.S. short-term rental sector used its supply flexibility to recover faster than hotels, especially in coastal and mountain destinations, pushing rentals’ market share to a rec

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Hospitality trends for 2023: what’s in and what’s out?

STAAH

Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking – it’s not just another holiday. The desire for a complete “culture shock” is on the rise as travellers seek to visit places that are completely different from their homes, language, food and culture.

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Designing and managing employee referral programs

eHotelier

Using your productive and talented employees to find additional workers is a great concept because they can recommend people with a lot of the same attributes.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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From property developer to hotel operator: Siri Village Chiang Mai accesses the world of hotel technology with SiteMinder

SiteMinder

Although the impacts of the COVID-19 pandemic on the tourism industry were harsh, there remained a great opportunity for Siri Village Chiang Mai to start a hotel business for the first time. Ms. Sirinphat Patchotikun (Khun Mai) , the owner of Siri Village Chiang Mai Hotel, spoke about the history of the hotel. “Originally, I was in the business of buying and selling land in Chiang Mai.

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The extended-stay pipeline is heating up

Hotel Business

Extended-stay hotels continue to be a hot topic in the hotel industry and rightfully so. Over the last six years, this segment of the hotel industry has grown substantially and isn’t showing any signs of slowing down. In 2022 alone, three new extended-stay brands were announced: Extended Stay America Premier Suites, ECHO Suites by Wyndham and Home by BWH.

Pipeline 105
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Roseate acquires Scottish boutique hotel

Boutique Hotel News

UK: Bird Group’s hospitality arm, Roseate Hotels & Resorts, has acquired five-star The Dunstane Houses in Edinburgh. The property, which is set across two recently refurbished Victorian townhouses, offers 35 guest rooms and suites, a bar and restaurant, lounge, garden conservatory and private gardens. Whilst the transaction value has not been disclosed, Dunstane Houses were marketed by Savills Scotland at a guide price of £7.5 million.

Hotels 98
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Airline industry facing worker crisis

eHotelier

The post-COVID chaos in the aviation industry has significantly impacted airline workers. Here is invaluable practical guidance for alleviating the worrying knock-on effects of the pandemic on the well-being of airline employees and the growth of the airline industry as a whole.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Thoughtful Thursday: Easily Manage Your Expedia Content from STAAH Channel Manager

STAAH

STAAH properties using Expedia as a channel can now manage, create and modify all their Expedia listing directly from STAAH channel manager. What does this mean? With the new Expedia content update, you can now. Manage and create all Expedia content within the STAAH Extranet. Map to an existing room type or rate plan setup on Expedia. Manage room/rate plan content information on Expedia.

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Tripadvisor: Inflation impacts travel during upcoming season

Hotel Business

Tripadvisor has released its latest Seasonal Travel Index, providing a preview and outlook for travel demand and patterns for the months of December 2022 to February 2023. Globally, the desire to travel shows no sign of abating, with more than two-thirds (67%) of respondents planning to travel this upcoming season (between Dec. 1, 2022 and Feb. 28, 2023), and the majority of those (82%) planning 1-2 trips.

Travel 105
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9 Impactful Changes Your Hotel Needs to Make in 2023

eZee Absolute

Hotels are a crucial part of any travel experience, and every year the dynamics of travel and hospitality keep on changing. Meaning, accommodation providers need to constantly upgrade themselves to cater to the needs and wants of people. For the year 2023, it’s important to ensure your hotel is up to standard. And if you’re wondering about the changes to make in your hotel to attract more guests and become profitable in the coming year, I have got you covered!

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Brainstorming and the early arrival program

eHotelier

Here's a revenue-generating and guest-pleasing idea that just about any hotel can do and it costs nothing to create.

Revenue 109
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Ways to Drive Higher Revenue with Higher Guest Satisfaction

Hotelogix

Revenue 64
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NewcrestImage completes acquisition of 45 hotels

Hotel Business

NewcrestImage has closed on a portfolio of 45 hotels that includes 35 Marriott-branded, seven Hilton-branded and three Choice-branded properties in 11 states—Arkansas, Colorado, Illinois, Iowa, Kansas, Michigan, Minnesota, North Dakota, Ohio, South Dakota and Texas. The transaction, which totals approximately 3,300 rooms, was announced in early September.

Hotels 98
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Event review: Recovery strategies at Deloitte conference

Boutique Hotel News

BHN editor Eloise Hanson reports from the 2022 Deloitte European Hospitality Industry Conference held at The Biltmore Mayfair in London. . When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day.

Events 64
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What is ALOS and how do you calculate it?

SiteMinder

While this might be your first thought, ALOS is more than just another fancy hospitality acronym. It’s a key hotel metric to track if you want to optimise your distribution, reduce costs and increase revenue. In this article, you’ll find everything you need to know about ALOS, and how to use it to further improve your property’s results. Table of contents.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Buying Triggers for Hotels to Stop Travelers in Their Tracks (with Examples)

AskSuite

This article explores behaviors and buying triggers for hotels with examples you can use to nudge travelers to instantly book. Read more! O post Buying Triggers for Hotels to Stop Travelers in Their Tracks (with Examples) apareceu primeiro em Asksuite | Hotel Chatbot.

Travel 52
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HB on the Scene: Expedia unveils 2023 travel trends

Hotel Business

At an event hosted by media personality Andy Cohen at The Times Square Edition in New York City, Expedia Group unveiled a comprehensive view of traveler trends across Expedia , Hotels.com and Vrbo and the broader travel industry in 2023. Sourced from the company’s first-party data, and from custom research of thousands of travelers and industry professionals across 17 countries, these top travel trends prove there is no “one-size-fits-all” approach to travel next year.

Travel 98
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Avvio partners with Sceptre Hospitality Resources

Boutique Hotel News

Ireland/US: Irish hotel tech platform Avvio has joined forces with Texas-based Sceptre Hospitality Resources (SHR). Avvio, known for its AI-powered booking engine allora.ai, supports hotels with direct acquisition through digital marketing and website design. Allora.ai services over 500 hotels worldwide and powers over £400 million in annual transactions.

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Over 30 European tourism bodies gather in Prague to discuss challenging winter ahead

eHotelier

Global economic uncertainty and the cost-of-living crisis are front of mind for tourism leaders in Europe this winter Leaders reflect on the impact of the Ukraine war on uneven tourism recovery across Europe.

Tourism 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!