Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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#1: Faith | Tony's 5 Key Takeaways from 30 Years in Business

Anthony Cole Training

These last few weeks, I've shared 4 key things that have helped us grow and serve others in the last 30 years, hoping they will be helpful to others on their journey. Today I share the final key takeaway, #1: Faith.

Business 156
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5 Social Media Trends to Watch in 2023

Social Hospitality

Social media has become an integral part of our lives, and it’s no surprise that it’s constantly evolving. As we step into 2023, let’s take a look at the latest social media trends set to dominate the digital world. Video content is king Video content has been on the rise for a while now, and it’s not slowing down anytime soon.

Shopping 162
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The Importance of a Hotel Website

Are Morch

A website is functional for businesses of all kinds but is especially important for hotels. Not only does it provide customers with all the information they need to know about accommodation, but it allows them to book online easily. In an era where everything is digital, a well-designed website serves as a successful business image, […] The post The Importance of a Hotel Website appeared first on Are Morch, Digital Transformation Coach.

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8 hotel marketing priorities for 2023

eHotelier

The sooner you identify and plan for the major trends and changes in the industry, the better chance you'll have to improve your guests' experience, drive direct bookings, and succeed in 2023.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hoteliers must adopt a multi-pronged approach for the return of Chinese tourism

SiteMinder

Many parts of the world are excited about the prospect of travellers from mainland China returning to their shores but, while your hotel can certainly benefit from the opportunity, there are no simple answers when it comes to planning and preparing for this. With major destinations still maintaining restrictions, travel staffing and resource challenges, and changing traveller behaviour, there are many logistical and strategic factors for hoteliers to consider.

Tourism 105
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Tempo by Hilton Nashville Downtown tops out

Hotel Business

HRI Hospitality , based in New Orleans, has topped out its new hotel project, Tempo by Hilton Nashville Downtown. The 16-story, 306-room hotel is scheduled to open in spring 2024 adjacent to Nashville Yards downtown. An official topping out ceremony was held late last week at the construction site of the new hotel. “This topping out represents a significant milestone for the construction of this property and the city of Nashville,” said Michael Coolidge, chief investment and development officer,

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How to create an emergency plan for your hotel

eHotelier

While the potential for emergencies to arise may be outside of your hotel’s control, your ability to respond is not. By placing focus on planning for emergencies, your hotel is likely to be able to recover from them more positively.

Hotels 111
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What is a hotel POS system: benefits, features, and top providers

Cloudbeds

From restaurants and lounges to spas and gift shops, hotels today offer a lot more than just a place to sleep. To effectively manage every point-of-sale (POS) on property, lodging operators must leverage technology. One such piece of technology is a point-of-sale system. A POS system lets you quickly process and record transactions across your property to improve the guest experience, streamline operations , and conduct better revenue management.

Sales 98
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The Top Employee Benefits for your Hospitality Team

Horizon Hospitality

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings attached) Childcare Benefits Career Development Multi-faceted Mental Health Support Learn more below, or find even m

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How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share

Hotel Operations

One of the things that stood out to me when I first interviewed Stan Kennedy , Chief Operating Officer at Remington Hotels, was a brand performance team they assembled in the early days of the pandemic recovery to help turn around hotels that were struggling or in transition. I recently spoke with Stan again to understand more about how the team was formed, how they structured it, what the results have been, and where they’re going from here.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hotel automation: benefits & tools to improve operations

eHotelier

Here's an in-depth look at what hotel operations are worth automating in the first place and how to select the tool best suited for your business’s needs.

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Unique Vacations appoints Tony Cortizas chief marketing officer

Hotel Business

Unique Vacations Inc. (UVI), an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts , has named Tony Cortizas as chief marketing officer (CMO). Cortizas brings more than three decades of creative storytelling and strategic brand-building expertise for global hospitality names, according to the company. He will report to CEO Jeff Clarke. “Tony’s body of award-winning work demonstrates his proven ability to engage audiences over time and across channels wit

Market 97
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How a Homeowner Protection Program can protect your property owners 

Q4Launch

As a property manager, offering a Homeowner Protection Program can provide valuable peace of mind for your property owners and you as the property manager. This type of program can offer a range of benefits, including coverage for damages to the property, liability protection, and assistance with maintenance and repairs. Here are some key reasons why property managers should consider offering a Homeowner Protection Program to their clients: Property Contents Damage Coverage : Accidents can happ

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Case study: lighting theatrics from Northern Lights at Heythrop Park Hotel

Hotel Designs

Hotel Designs Case study: lighting theatrics from Northern Lights at Heythrop Park Hotel Case study: lighting theatrics from Northern Lights at Heythrop Park Hotel Heythrop Park Hotel’s grand reveal, following a renovation of monumental proportions, was one not to be missed and Northern Lights’ installations ensured it was tripping the light fantastic… Heythrop Park Hotel opened its doors earlier this year with a design brief focussing on three key principles – relaxation, exploratio

Hotels 97
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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10 stunning (but simple) additions to your hotel lobby that will give it the “wow” factor 

eHotelier

Since your lobby can have a significant impact on how your guests view their stay, it’s vital that owners invest in its overall look. You don’t need a major renovation, as the smallest additions make a big difference.

Hotels 105
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Focusing on inspirational women in hospitality

Revinate

The Hotel Moment podcast — episode 53 In this week’s episode of the Hotel Moment podcast, we’re highlighting the women making a difference in the hospitality industry. Learn about the women our past guests have highlighted as particularly impactful and hear their inspiring stories. Listen in to hear how women are [.] The post Focusing on inspirational women in hospitality appeared first on Revinate.

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Cedar Manor increases direct bookings with Little Hotelier

Little Hotelier

A perfect hideaway amidst England’s most picturesque landscape A family-owned boutique hotel located within the Lake District National Park, Cedar Manor is just a stroll from Windermere. Over 30 awards have been awarded for every aspect of their guest experience, including green tourism efforts. It is the attentive and personal service that instantly evoke a sense of warmth and passion for excellence when guests walk through the door.

OTA 92
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Hansgrohe at ISH 2023: sustainable and holistic bathroom experiences

Hotel Designs

Hotel Designs Hansgrohe at ISH 2023: sustainable and holistic bathroom experiences Hansgrohe at ISH 2023: sustainable and holistic bathroom experiences Hansgrohe will be at ISH 2023 presenting AXOR and hansgrohe innovations, showcasing sustainable bathroom solutions and holistic concepts all under the maxim of reduce – re-use – recycle… Hansgrohe Group with its brands AXOR and hansgrohe will be making its presence felt at the trade fair as it presents new products, dream bathrooms and a vi

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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How to turn wine into profit, with Adam Mogelonsky

eHotelier

Learn from a leading expert in hospitality, Adam Mogelonsky, about the latest trends in wine and how to make money from it. Tune into this podcast episode for valuable insight on turning wine sales into profit!

Sales 104
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6 Steps to Successful Hotel Management

Inn Quest

Hotel management is a complex and challenging task requiring business acumen and customer service skills. In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Fun facts about GDS

STAAH

One of the oldest distribution platforms, a GDS connects your hotel to travel agents looking for the right accommodation for their clients. Feeding in real-time rates and availability is important in this highly competitive platform that attracts high-value guests. Let’s look at some fun facts about this distribution system: The first GDS was created in the 1960s by American Airlines.

Travel 87
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Inside the Sir Paul Smith Suite at Brown’s Hotel in London

Hotel Designs

Hotel Designs Inside the Sir Paul Smith Suite at Brown’s Hotel in London Inside the Sir Paul Smith Suite at Brown’s Hotel in London The famed fashion designer Sir Paul Smith has collaborated with Olga Polizzi, Director of Design at Rocco Forte Hotels, to create the ‘Sir Paul Smith Suite’ at Brown’s Hotel in Mayfair, London – and the result is marvellous… Custom, vintage furniture, hand-picked artworks, brand collaborations and soft furnishings from the debut P

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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When digital doesn’t deliver: the Do’s and Don’ts rule book for hotels

eHotelier

Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.

Hotels 105
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Strategies to Enhance Guest Communication

Inn Quest

Customer interaction is critical in deciding the guest experience in the hotel industry. It affects guest reservation choices, establishes expectations before arrival, and ensures that guests feel welcomed and well-cared for while they are there. This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently.

Upsell 87
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Keyword Research for Hotels

Travelboom Marketing

Keyword research for hotels is the backbone of any hotel SEO strategy. Ranking for the right keywords can greatly impact a hotel’s success, but choosing the right keywords to target can be tricky. Here are some keyword research tips to help you identify the right keywords to use on your hotel website: 1. Identify Keyword Opportunities There are plenty of tools out there to help with keyword research.

Intent 83
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The reimagining and renovation of The Omni Homestead Resort

Hotel Designs

Hotel Designs The reimagining and renovation of The Omni Homestead Resort The reimagining and renovation of The Omni Homestead Resort The Omni Homestead Resort, America’s first resort, is currently undergoing a property-wide renovation. WATG and interiors studio Wimberly Interiors is collaborating with The Omni Hotels & Resorts’ design team to honour the legacy and carry it into the future… Welcoming travellers since 1766, The Omni Homestead Resort is one of America’s most

Resorts 90
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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STAAH GDS Playbook

STAAH

STAAH GDS, Is an excellent GDS Hosting platform, that ensures the GDS listings of its customers match the industry’s best practices to maximize potential bookings Here’s a handy GDS Playbook to help you understand better what a GDS does and how STAAH hosts to help you drive more bookings. Get an insight about Global Distribution System and how STAAH Sabre partnership works.

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Implement a Cloud PMS Software to Deliver Exceptional Guest Experience

Inn Quest

In the hospitality industry, providing exceptional guest experience is the key to long-lasting success. With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. One such tool that has been making massive waves in the industry is cloud property management software (PMS). This software provides a centralized platform that can be accessed anywhere, anytime, and on any device.

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Maligne Lodge

Webrezpro

Make Maligne Lodge your home base to explore the Rockies around Jasper, Alberta. You can hike, ski, raft, or take a wildlife tour. When you’re done, you can return to a clean, cozy room with high-speed internet and cable TV. Some rooms are even pet friendly–Fido wants to go hiking too!

Motels 68
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VIP arrivals: hottest hotel openings in March 2023

Hotel Designs

Hotel Designs VIP arrivals: hottest hotel openings in March 2023 VIP arrivals: hottest hotel openings in March 2023 This months VIP arrivals of hotels that are making a strong opening statement all seem to be blurring the lines between in and outdoors and letting the light shine in. Writer Pauline Brettell explores the parasols and sun loungers that are tempting us over to the light side… Throwing things open to let circadian lighting work its magic is becoming an increasingly interesting

Hotels 90
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!