Sat.Nov 23, 2024 - Fri.Nov 29, 2024

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Reputation pricing: Using your hotel’s reputation to increase rates

Hospitality Net

There used to be a time when hotel revenue managers simply had to look at predicted demand and keep an eye on competitors’ rates to optimize pricing.

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Rafat’s Video Diary: The Hidden Economic Impact of Visiting Friends and Relatives

Skift Blog

Skift Take: Despite being repeat visitors who often stay longer and spend money locally, VFR travelers are rarely targeted by tourism marketing efforts. In an era of hyper-personalization enabled by AI, there's a significant opportunity to better serve the VFR market.

Tourism 317
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AAA: 79.9 Million Travelers to Head 50 Miles or More From Home Over Thanksgiving

Lodging

WASHINGTON, D.C.—AAA projects 79.9 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. For the first time, AAA’s forecast included the Tuesday before and the Monday after Thanksgiving Day to better capture the flow of holiday travelers. This year’s projection of nearly 80 million travelers is an increase of 1.7 million people compared to last year and 2 million more than in 2019.

Travel 264
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Exclusive: Q&A with Fiji Marriott Resort Momi Bay General Manager, Silvano Dressino

Hotel Management

The Fiji Marriott Resort Momi Bay has been one of the nation’s most popular properties since it debuted in 2017, thanks to its signature overwater bungalows, fantastic restaurants and wonderful hospitality. To find out what makes the property so unique and popular, James Wilkinson caught up with Fiji Marriott Resort Momi Bay General Manager, Silvano Dressino.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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From Relaxation to Longevity: Phuket Evolves into a Global Wellness Tourism Leader

Hospitality Net

Wellness tourism is in great shape. One of the fastest growing areas of the tourism industry, the sector has grown from a niche market for committed health seekers to become a THB 219 trillion (USD 6.3 trillion) global powerhouse. At the heart of this revolution is Asia Pacific, which accounts for 30% of the worldwide market and where pioneering destinations such as Phuket have successfully changed the face of wellness tourism.In the latest in a series of C9 Sessions, C9 Hotelworks, the award-wi

Tourism 279
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Florence’s Tourism Chief Says Short-Term Rental Crackdown Is Part of Overtourism Fight

Skift Blog

Skift Take: Jacopo Vicini, a city councilor in Florence, explains that the city needs to take a tough stance on short-term rentals in its historic center. But that's just one part of a 10-point plan to preserve what makes the beautiful city appealing.

Tourism 321

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RF Corval appoints EVT to manage sustainable Queenstown hotel

Hotel Management

Queenstown’s Sherwood Hotel is set to join the Independent Collection by EVT from late November. The hotel, which was founded 10 years ago by Queenstown based property investor and entrepreneur Adam Smith, was recently acquired by RF Corval. Under the freshly inked management agreement with EVT, the hotel will continue to be run by General Manager Hayley Scott, with Food and Beverage director Chris Scott also remaining.

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IHG Launches Atwell Suites in Greater China

Hospitality Net

On November 22nd, IHG Hotels & Resorts (IHG) launched its new exquisite lifestyle brand, Atwell Suites, in Greater China. Using “new territorial home” as the core design concept, Atwell Suites is dedicated to offering a high-quality experience for young guests seeking an exquisite lifestyle, and creating a living space with aesthetic value, emotional value and spiritual value.

Resorts 263
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Senate Report Criticizes Airlines’ Junk Fee Practices

Skift Blog

Skift Take: As millions are set to travel for Thanksgiving this week, the senate subcommittee on investigations released a report that outlined how much revenue airlines have collected from seating and baggage fees.

Revenue 303
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Aloft Tallahassee Downtown Completes Communal Space and Guestroom Renovation

Lodging

TALLAHASSEE—Aloft Tallahassee Downtown announced that it has recently completed a multi-million-dollar renovation, refreshing the hotel’s communal spaces and 162 guestrooms. Located on North Monroe Street, the pet-friendly hotel provides access to Florida’s Capitol Building, Florida Agricultural & Mechanical University, and Florida State University.

Hotels 162
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Eve enlists experienced EAM as opening date announced

Hotel Management

The Eve Hotel Sydney is gearing up for a summer launch with the official opening of the hotel scheduled for February 13, 2025. Promising “a stylish nexus of art, culture, and culinary experiences”, The Eve has been designed to reflect the dynamic energy of its surrounding neighbourhood – positioned between Redfern and Surry Hills – and Sydney’s global status.

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New Research Reveals 10 Travel Trends That Ruled 2024—And What’s Next for 2025

Hospitality Net

As we wrap up this year, we’re uncovering some fresh insights into the travel dynamics of 2024 and catching glimpses of how they might ripple through 2025. Imagine this: two out of three of us have either met or exceeded our travel goals this past year. What comes next, you ask?

Travel 289
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Expedia and Hopper Resume Hotel Supply Deal After Bitter Falling Out

Skift Blog

Skift Take: Expedia punched Hopper in the mouth in 2023 when it cut off their relationship, and Hopper was never able to make up the lost ground. Expedia, under new leadership, wanted to see revenue from Hopper flowing in again.

Revenue 306
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Compass Hotel Anna Maria Sound Names Concord Hospitality Manager

Lodging

RALEIGH, North Carolina—Concord Hospitality announced a partnership with Margaritaville Resorts & Hotels as it assumed management of the Compass Hotel Anna Maria Sound by Margaritaville in Tampa, Florida. Located on Anna Maria, a private 220-acre island, the Compass is a boutique concept with a waterfront 123-key hotel and two restaurant outlets located next to a marina.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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‘A bold step forward’: Salter Brothers Hospitality’s vision for the future

Hotel Management

The management arm of Australia’s second largest hotel owner, Salter Brothers, is set to capitalise on a growing demand for authentic luxury experiences as it embarks on a new chapter under a fresh brand identity. Salter Brothers Hospitality (SBH), which launched in 2023 as reported in a HM exclusive , says the new brand identity reflects its ambitious vision for the future of luxury hospitality, prioritising unforgettable experiences and meaningful connections for its guests, team members and p

Branding 130
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Radisson Hotel Group seals dual signing of Radisson & Radisson Blu resorts in Phuket

Hospitality Net

Radisson Hotel Group announces an important new dual signing in Phuket that will introduce Radisson and Radisson Blu branded resorts to Layan Beach, a beautiful stretch of sand on this idyllic island’s sunset coast. The launch of Radisson Resort Layan Phuket and Radisson Blu Resort, Layan Phuket will introduce a total of 812 rooms & suites and fantastic facilities to this tropical paradise under two distinct brands, reaffirming the Group’s commitment to the future of Thailand’s hospitality indus

Resorts 259
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New Report: Marriott Bonvoy’s Ticket to Travel — Redefining Traveler Priorities for 2025

Skift Blog

Skift Take: Rising demand for culturally rich and value-driven experiences defines the 2025 travel outlook. A new report from Marriott Bonvoy provides insights into the propensity to travel among consumers across Europe, the Middle East, and Africa and how brands can navigate trends to better connect with these consumers.

Travel 297
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Five Star Hospitality Management Names Kimberly Rowell Executive Vice President

Lodging

ATLANTA, Georgia—Officials of Five Star Group announced that Kimberly Rowell has been named executive vice president of Five Star Hospitality Management. Rowell joined the organization in February 2023 and has spent the past 20 months making an impact. Additionally, Dream Capital, Five Star’s affiliated full-service commercial real estate investment firm that sponsors and co-invests in projects across multiple states and segments, announced that it has named Justin Patel senior associate, invest

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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United reports surge in travel for European Christmas markets

Hotel Management

United has reported bookings to European destinations are up nearly 30% compared to 2019 and up almost 10% versus last year, as more Americans opt to spend their holiday dollars on experiences. According to a recent Deloitte survey, consumer spending on holiday experiences is expected to rise 16% this year, while spending on physical gifts remain flat.

Marketing 130
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IHG Hotels & Resorts to welcome Vignette Collection to Türkiye

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Vignette Collection, Union Han, Istanbul Karaköy, - marking the brand’s debut in Türkiye. The converted property, owned by Cortex Turizm, will become the 16th IHG hotel in the city once it opens in the second half of 2025.

Resorts 264
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Online Travel to Google: Search Changes Are Geared to Create Conflict, Political Backlash

Skift Blog

Skift Take: Google's search changes won't win any friends among online travel companies doing business in Europe. However, they might help whip up opposition to the Digital Markets Act.

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A Lens on Loyalty: Program Membership, Contribution, Liability, and Costs Continue to Grow 

Lodging

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from five large hotel companies, we found that while growth in several key metrics slowed in 2023, loyalty members’ overall contribution to occupancy increased, though marginal contribution per member contracted.

Occupancy 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Time to shine: hotel industry comes together to recognise its brightest stars

Hotel Management

Close to 1000 industry leaders are set to gather at Sydney’s International Convention Centre this evening to celebrate the brightest stars of the hotel industry at the 22 nd annual HM Awards for Hotel and Accommodation Excellence, sponsored by Sealy Posturepedic. Widely regarded as the industry’s night of nights, the event returns to the ICC Sydney for the first time since 2019 to celebrate its people, the projects they’ve worked on, stellar properties and groups.

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IHG accelerates growth in Hokkaido as iconic The Windsor Hotel TOYA Resort & Spa joins Vignette Collection

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, is proud to announce the signing of the iconic The Windsor Hotel TOYA Resort & Spa to its Vignette Collection brand – the second property in Japan for IHG’s newest luxury & lifestyle brand and first collection brand.

Resorts 263
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Rafat’s Video Diary: Preserving Authenticity in a Digital Age

Skift Blog

Skift Take: How do we protect these experiences in their authentic non-museumized-non-touristed forms — Fez is already a simulacra — while not being hypocritical about their agency and desire to live a modern life?

Retail 306
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Delta Hotels by Marriott West Palm Beach Opens

Lodging

WEST PALM BEACH, Florida—Driftwood Hospitality Management (DHM) celebrated the opening of the Delta Hotels by Marriott West Palm Beach. The property is tailored toward the region’s hospitality offerings and West Palm Beach’s tourism and economic sectors. The opening celebration included a ribbon-cutting ceremony with remarks from DHM’s Chief Operating Officer Bryan Postema, Activate Hospitality Principal Sagar Desai, West Palm Beach Mayor Keith James, and Milton Segarra, CEO of the Palm Beaches

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Novotel Sydney Cabramatta leads another big year of openings for Accor Pacific

Hotel Management

Accor is confident of continued growth in the Pacific region in 2025 following a successful year that saw important openings, significant signings, advancements in sustainability and record-breaking concerts at Accor Stadium. Reflecting on 2024 at Hotel Woolstore 1888, Sydney – a recent addition to the Handwritten Collection – on Wednesday, Accor Pacific Chief Operating Officer PM&E, Adrian Williams, told media it was an “extraordinary year” and that he is confident of continued growth in 20

Branding 130
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Overwhelming hotel tech market whittled down to 3 key factors

Hospitality Net

From property management systems to guest apps and revenue management software, there’s so much out there to help hotels digitise operations that the tech market is overwhelming decision-makers. But what are the three things hoteliers are really looking for in technology today?

Marketing 278
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Etihad Airways Unveils 10 New Routes: Which Cities Made the Cut?

Skift Blog

Skift Take: Given that 7 out of the 10 new destinations Etihad is launching are in Asia, it's surprising that India isn’t on the list. India’s growing travel demand and strategic importance make it a notable omission from an otherwise ambitious expansion plan.

Travel 289
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SBA Appoints Kevin Carey to Small Business Lending Advisory Council

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) Chief Operating Officer and Senior Executive Vice President Kevin Carey has been appointed to the Small Business Administration’s (SBA) Small Business Lending Advisory Council. The new council will provide information, advice, and recommendations to the SBA administrator on issues related to the availability of capital for small businesses, including in underserved communities; offer input to proposed small business lending practices; an

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!