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Newsletters are an excellent communication tool for the hospitality industry. Indeed, you can use social media and phone conversations to communicate with guests. However, newsletters are the best means to truly update and engage them without being intrusive. But existing and prospective clients must sign up to read your newsletters. So, this article reveals how […].
The most successful webinars are specific, interesting, and engaging. They have captivating hosts, cover relevant content, and provide attendees with invaluable information. But how do webinar organizers take an idea and transform it into an appealing virtual event? Which webinar best practices do the most successful virtual event planners and organizers follow?
Are your salespeople following the first commandment of sales success? Our new video series with Mark Trinkle introduces the 10 Commandments of Sales Success. Today we start with number one- Pre-Call Preparation.
A major potential advantage of drone-based food delivery is that drones are eco-friendly, in line with calls to promote sustainability in the food service industry.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Designing the interior of a hotel or hostel is important for several reasons. It sets the tone for guests’ stay, reflects the brand and image of the establishment, and can help to create a unique selling point. In recent years, there has been a trend toward using wallpaper in hotel and hostel designs. It is […]. The post Why Hotels and Hostels Should Use Wallpaper in Decor appeared first on Are Morch, Digital Transformation Coach.
As dynamic travellers evolve, their changing behaviours and preferences are having very real impacts on the hoteliers seeking to attract and engage them. That was the key message from SiteMinder’s recent Changing Traveller Report, the world’s largest accommodation consumer survey, highlighting the major traveller trends transforming the world of accommodation.
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth. If guests enjoy their stay at your hotel, they are more likely to return and refer your hotel to others, helping you attract even more guests. With more than 83% of guests looking at recommendations from friends, family and an active online community, guest experience is critical for conversions.
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth. If guests enjoy their stay at your hotel, they are more likely to return and refer your hotel to others, helping you attract even more guests. With more than 83% of guests looking at recommendations from friends, family and an active online community, guest experience is critical for conversions.
EU: From December 2022 to early 2024, The Hoxton will open seven hotels located in some of Europe’s key cities. Over the courses of 2022/23, The Hoxton’s expansion will create over 800 jobs across Europe. The brand has also partnered with Saira Hospitality, a non-profit organisation which sources and trains talent through pop-up schools, ahead of the upcoming Shepherd’s Bush opening.
As a hotel operator, staying on top of your finances is essential to the long-term profitability of your business. With the right financial information at your fingertips, you can make sound decisions for your hotel, fine-tune your business strategies, deal with any red flags before they become bigger problems and drive sustainable growth. There are various types of hotel financial statements, and each one is designed to provide insights into a specific aspect of your business.
Booking and departing for a trip should be straightforward, but unwanted stresses can undoubtedly occur. From long delays to dodgy food, myriad things could jeopardize your travel plans or tarnish your flying experience. Luckily we’ve outlined some airline travel secrets so you can beat any potential problems that could occur before and during your flight. […] The post Travel Secrets Airlines Won’t Tell You appeared first on HotelsByDay.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
UK: London-based hotel owner and operator Great London Hospitality (glh) has revealed it will rebrand as Clermont Hotel Group. The announcement comes as the group reaches £90 million investment over the past four years. Additional investments are planned across the portfolio in the coming months, following an initial £18 million refurbishment of the group’s anchor brand, The Clermont, in Charing Cross and Victoria.
“Following the passion” and “traveling the world”, these two things have a huge fan base. But among these, there is only one winner. Traveling it is, of course! Just kidding. (Not really!). Well, I didn’t know that traveling was winning in such a dramatic way till I recently talked with two of my colleagues, Shreeya and Harshajit. They were exploring these beautiful accommodations on the internet and told me how they wanted to visit all these places to experience amazing stays there.
There was a time when hotel owners were divided in their opinion on whether Airbnb is competition to hotels and whether it affects hotel rates or not. With hindsight, Airbnb is not only a growing business that has just received a bullish rating by global investment firm AB Bernstein for how it ‘uniquely inspires’ customers, but it also hosts hotels on its platform.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Still in its nascent stage, we think invasivorism will become quite popular in five to ten decades, and intrepid hotel brands stand a chance at gaining some cache by being early adopters.
Worldwide: Alejandro Reynal has joined Four Seasons Hotels and Resorts as the company’s CEO and president, succeeding John Davison. Davison, who announced his intention to retire late last year, will remain a member of the Four Seasons board of directors. . Reynal joins Four Seasons from Apple Leisure Group, a luxury resort management group which Hyatt acquired in 2021.
Table of Contents Have you ever wondered how to start a hotel business? You can take a deep breath; we’ll take it up from there. This resource has all you need to get started. Starting a hotel business might seem like a super lucrative business idea, In today’s world, but there’s a lot more to it than erecting a 5-star tower with over 100 rooms or uploading your hotel on Airbnb.
There is something about that small-town New England charm that beckons us – practically every seasonal Hallmark movie has a similar setting. We want to be surrounded by those autumn colors, front porches decorated with pumpkins, mums and hay bales, and white picket fences adorned with garland as we sip on our hot coffee […] The post 4 Small Towns That Give Off Perfect Fall Vibes appeared first on McConnell Marketing.
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If you do not have all three of these metrics on your radar screen at the same time, you are flying the profit picture in your food operation with at least one eye closed.
UK: New chancellor Jeremy Hunt has announced that the majority of measures in his predecessor Kwasi Kwarteng’s mini-budget will be scrapped. As the UK government aims to stabilise the financial markets, Hunt has announced he will get rid of most the measures announced less than a month ago. Several of the new proposals will affect the travel and hospitality sectors.
Tired of struggling with seasonality in the hotel industry? This article brings you 6 useful tips to navigate that like a pro! O post 6 Ways Hotels Can Beat Seasonal Fluctuations in Tourism apareceu primeiro em Asksuite | Hotel Chatbot.
Comment récolter plus de commentaires et avis positifs, améliorer votre moyenne globale et ainsi grimper dans le classement TripAdvisor ? Dans cette étude ce cas… Nous vous racontons comment un hôtel à récolté 886 avis dont seuls 34 en dessous de 4/5, ce qui lui a permis de gagner 0.2 point sur sa note globale (4,3 4,5), et de gagner 361 places pour se placer 42ème dans le classement TripAdvisor des hôtels à Paris.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
In his new role, Rolex will be in charge of maintaining employee relations and ensuring implementation of Anantara’s mission and talent strategy, as well as focusing on employee engagement, diversity and inclusion, and compliance.
Europe/Asia: Guestline, a European hotel software platform, has acquired Newbridge Software Ltd, a cloud-native electronic point of sale (ePOS) software company. The acquisition will assist Guestline in providing the software necessary to operate bars and restaurants. It will strengthen Guestline’s platform which already provides distribution, guest experience, operations software and payments to hotels across Europe and Asia. .
It’s official. World Travel Market will be taking place at ExCeL London from Monday, November 7th to Wednesday, November 9th. We’ll have eyes and ears on the ground, ready to catch up with valued clients, meet new partners, and keep abreast of market trends. We are continuing to integrate our technology with a host of payment gateway providers. We already partner with over forty, but you can bet we won’t stop there.
Hotel sales is one of the most daunting aspects, isn’t it? Most sales professionals always find it frustrating when closing a lead takes forever. But it doesn’t have to be this way. Every hotel, irrespective of its shape and size, can speed up its sales cycle. You just need to spare some time to understand your current process, implement certain steps, and voila!
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UK: The Baltic Hotel, located in Liverpool’s Baltic Triangle, is being marketed by Knight Frank at a guide price of £10.5 million. Baltic Hotel first opened in July 2021 with 52 bedrooms. Town Hotels , the hospitality division of Living Brick, invested around £7 million into the project. The property has potential to develop a roof terrace and bar in addition to its existing indoor and outdoor pub areas, restaurant, and event space.
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