Sat.Oct 05, 2024 - Fri.Oct 11, 2024

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The Hotel Franchise Model: An Enduring ‘Engine of Opportunity’ Worth Preserving

Lodging

For guests, business owners, employees, and investors, the U.S. hotel and lodging industry is incredibly appealing. In part, that’s because we have a franchising system that has made our hotels, lodges, inns, and resorts some of the most dependable, available, and accommodating on the planet. These characteristics, enabled by the franchise model, are the reason why guests can find a trusted hotel brand for every lifestyle, workstyle, and price point of their choosing almost anywhere. […] T

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The United Arab Emirates Is Building Its Own Las Vegas

Skift Blog

Skift Take: The UAE’s emerging casino industry remains under wraps, but growing investments and behind-the-scenes developments indicate a lucrative future, quietly reshaping the region’s tourism and entertainment landscape for foreign travelers.

Casinos 342
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What Shall We Do When Job Seekers Cheat the AI Hiring Systems?

Hospitality Net

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.

Hiring 285
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Building a High-Performance Sales Team

Anthony Cole Training

When asked, most sales managers say that one of their greatest challenges is their ability to motivate salespeople. If a sales manager can figure out what makes their salespeople “tick,” they can help them hit their goal numbers. Motivation seems like hard work because nearly every salesperson values different things. However, there are several steps a sales manager can take to establish a motivating environment for salespeople in order to build a high-performance sales team.

Sales 234
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Economic ‘Uncertainty’ Is Prevailing Theme of Lodging Conference Keynote

Lodging

While projecting a ‘soft landing’ for the U.S. economy going forward, economist Bernard Baumohl acknowledged that much of the uncertainty surrounding the macroeconomy makes it very difficult to accurately forecast what lies ahead for the lodging industry in the near term. Speaking during the general session at The Lodging Conference, Baumohl—chief global economist at The Economic Outlook Group—began his remarks by saying the U.S. economy has been “remarkably resilient” over the last few years.

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Delta Sees Minimal Impact From CrowdStrike Outage, Expects Lower Demand Around the Election

Skift Blog

Skift Take: Delta has been riding high despite a major summer meltdown. It’s expecting more growth in the fourth quarter, but Election Day may cause a brief dip in travel demand.

Travel 309

More Trending

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NSW Government targets 40,000 new hotel rooms in $91 billion tourism plan

Hotel Management

The NSW Government has unveiled an ambitious plan to create a AU$91 billion visitor economy in New South Wales by 2035. The NSW Government’s Visitor Economy Strategy 2030 Review, announced on Tuesday, includes plans to add over 40,000 new hotel rooms across the state as part of key infrastructure projects, and aims to boost airline capacity, events, and conference facilities.

Tourism 182
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Hyatt Partners With Mind Share Partners for Workplace Mental Health

Lodging

CHICAGO—Hyatt announced a new collaboration with Mind Share Partners, a nonprofit that is changing the culture of workplace mental health. Rooted in global colleague insights and feedback, this collaboration focuses on Hyatt’s commitment to wellbeing by building an understanding around mental health, seeking support when needed, and contributing to a mentally healthy workplace.

Events 264
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United Bets on Offbeat Destinations, Adds Mongolia and Greenland for 2025

Skift Blog

Skift Take: In what is probably one of its most unique route announcements, United is adding eight new destinations for next summer, ranging from the capitals of Sicily and Greenland.

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The High 5 of High Return Hospitality: Elevating Guest Experience, Employee Satisfaction, and Profit Margins

Hospitality Net

Technology plays an increasingly pivotal role in today’s hotel and resort operations. From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Moreover, as consumer expectations skyrocket, there’s no margin for error.

Consumer 281
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Salter Brothers acquires Bannisters’ boutique hotel portfolio

Hotel Management

Australian-owned fund manager Salter Brothers is expanding its portfolio of luxury retreat assets with the acquisition of the Bannisters portfolio in New South Wales. The collection of three boutique resorts includes Mollymook properties Bannisters by the Sea, at 34 rooms, and Bannisters Pavilion, with 33 rooms, as well as Bannisters Port Stephens, a 78-room property in Port Stephens.

Hotels 162
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Hoteliers Tout Better Development Conditions, Extended Stay During Lodging Conference Opening Session

Lodging

Slightly more favorable development conditions, the slow return of business travel, and explosive growth within the midscale, extended-stay segment were among the key topics discussed during yesterday’s General Session to get The Lodging Conference started. The panel—which took place before a standing-room-only audience—was entitled “Owners, Investors, and Operators: Opportunities, Challenges, and Trends.

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How Thailand Is Using AI to Tap into Gen Z’s Love for Spiritual Tourism

Skift Blog

Skift Take: Thailand's move to blend AI with spiritual tourism isn’t just a clever marketing tactic, it’s about reshaping what travel means in a digital world. The real question is, will other destinations jump on this trend, or will Thailand’s unique mix of ancient beliefs and modern tech stay one-of-a-kind?

Tourism 312
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Marriott International, FibraHotel, Fibra Danhos and Beyond Ventures Announce the Highly Anticipated Return of The Ritz-Carlton Brand to Cancun

Hospitality Net

Anticipated to open in 2027, The Ritz-Carlton, Cancun, Punta Nizuc, will feature a world-class oceanfront resort and ultra-luxury residential condominiums, developed through an unprecedented collaboration between three of Mexico’s most experienced real estate developers.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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EVT launches boutique hotel collection in partnership with Invictus Developments

Hotel Management

EVT Hotels and Resorts has introduced a new boutique hotel collection in partnership with owner Invictus Developments. Ode Hotels brings together Invictus-owned properties The Old Clare Hotel in Chippendale, Harbour Rocks Hotel in The Rocks, Sydney and The Inchcolm in Spring Hill, Brisbane under one banner that celebrates authenticity and heritage. Ode Hotels, Harbour Rocks Hotel “The Old Clare Hotel, Harbour Rocks Hotel and The Inchcolm are exquisite properties that have their own unique charac

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From Economy to Luxury: Versatile Sleep Solutions for Every Hotel

Lodging

Have you ever wondered why some hotels stand out with their superior sleep experience? The secret may be simpler than it seems—it’s all about the mattress. Specifically, a trusted brand like Sealy Posturepedic®, renowned for its longstanding reputation for comfort, durability, and adaptability. But what exactly makes this brand such a favorite among hoteliers and guests alike?

Branding 261
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China Further Expands Visa-Free List to Include 5 More Countries

Skift Blog

Skift Take: China’s new visa-free program shows just how eager it is to bring back tourists. It’s already drawing in new visitors, but reaching pre-pandemic numbers is still a challenge. The real question is: can they keep travelers coming back? These relaxed visa rules are a great start, but turning them into long-term success will take more effort.

Travel 317
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January 2025 Opening of Albert Hotel in Fredericksburg, Texas

Hospitality Net

In the rolling hills of Central Texas, where German heritage meets Texan hospitality, a new cornerstone of luxury is set to open its doors in the charming town of Fredericksburg. New Waterloo, the visionary force behind some of Texas’s most iconic hospitality experiences, announces that the Albert Hotel will begin accepting room reservations on October 2, 2024, for its grand opening on January 3, 2025.

Hotels 277
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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The power of experience: how guest satisfaction can influence hotel pricing strategies

eHotelier

As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.

Consumer 116
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Records Highs Highlight Kick-Off of Lodging Conference

Lodging

Record highs—both in terms of the temperatures and attendance—are the common theme as the Lodging Conference kicks off today, bringing together nearly 3,000 hotel executives to the JW Marriott Desert Ridge in Phoenix. The event will feature a broad cross-section of the industry, including owners, operators, presidents, CEOs, investors, and dealmakers to strategize about development, finance, franchising, construction, and real estate.

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Envisioning the Future of AI in Flight Search

Skift Blog

Skift Take: Following years of stagnant innovation, flight search is on the cusp of becoming a richer experience. Through the use of AI, airlines and ticket sellers can close decades-old gaps between what travelers expect and what companies have been able to deliver.

Closing 317
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Potential Profit Killer: Making Assumptions About Customers

Hospitality Net

My friend Norman Beck sends me interesting articles and stories on a regular basis. Recently, he shared the story of a wealthy customer who entered a luxury store and asked to see a $25,000 chess set. The customer wasn’t dressed well, and the salesperson made the assumption that she couldn’t afford to buy it. The customer walked away, but before leaving the store, she visited the owner’s office, who also happened to be a close friend.

Closing 246
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Meet the team: Jayvee Gabon, Business Development Manager – Philippines

STAAH

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

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Provident Proves Value and Growth Potential of Extended Stay America Brand in Extended Stay Landscape

Lodging

LODGING brings you the final installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. For this installment, Mason Miller, managing director for Provident Realty Advisors, elaborated on the benefits of investing in the extended-stay market following Provident Realty’s purchase of 16 hotels from Extended Stay America, conversion of seven hotels to the brand, and experience building two Premier Suites hotels.

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Behind the Hotel Deals in Bengaluru – India Report

Skift Blog

Skift Take: Two back-to-back hotel deals in Bengaluru point towards a high investor interest. Behind this interest lie several factors that are making the city's hotel market lucrative.

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Harnessing New Technology for Success in Boutique Hotels

Hospitality Net

Boutique hotels, known for their unique charm and local character, offer guests something that cookie-cutter chain hotels cannot. These smaller, independent properties have the freedom to design spaces that reflect the culture of their surroundings, provide highly personalized service, and create memorable experiences. Unlike most franchised hotels, owners and operators of boutique properties often have more flexibility in the technology they use.

Hotels 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Designer Celia Barrett Blake passes away

Hotel Business

Interior designer Celia Barrett Blake passed away on Oct. 3 at the age of 72 after a brief battle with lymphocytic leukemia. She was the founder/CEO/principal designer at Barrett Design Studio, headquartered in Jackson, MS, with a satellite office in New York City. The company’s interior designs can be seen in hotels across the U.S. We’ve been honored to feature her and her work in the pages of Hotel Business.

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City Express by Marriott Expands into the United States and Canada

Lodging

Marriott International, Inc. announced the expansion of the City Express by Marriott brand into the United States and Canada, marking the company’s entry into the affordable midscale transient segment in the region. Previously referred to as Project Mid-T by Marriott, this brand expansion is part of the company’s focus on strengthening its presence in the affordable midscale segment and offering regionally relevant lodging options for every trip purpose and price point.

Branding 162
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Houston’s Getting a Low-Cost Link to Tokyo

Skift Blog

Skift Take: This bold move by a Japanese budget carrier will see it compete directly with two formidable big-name competitors. With no transit partners for smooth onward connections, will low fares be enough to fill the planes profitably?

Business 290
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H1 2024 European Hotel Transactions

Hospitality Net

Coming out of a high-inflation, high-interest-rate environment, which negatively impacted hotel transactions in Europe in 2023, transaction activity increased to the highest levels since 2019 in the first half of 2024. Reaching €10.6 billion, the total volume transacted increased by 123% year-on-year, already reaching the total volume for the whole of 2023.

Hotels 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.