Sat.Aug 03, 2024 - Fri.Aug 09, 2024

article thumbnail

The Rules: How to Engage with the Right Prospects

Anthony Cole Training

In selling, you should have various rules of engagement when it comes to cultivating a prospect. Across the country, most salespeople just chase prospects. They do not follow any rules of engagement. They fundamentally lack a process, a decision tree, if you will, for deciding yes or no in terms of determining if a prospect is truly a prospect for them.

Sales 259
article thumbnail

Five Questions Hoteliers Should Ask About In-Room Entertainment

Lodging

Strive to offer guests the same entertainment experience they enjoy at home. Fill out the form below to see how. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Events 321
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Airbnb CEO: A New AI-Powered App Will Take ‘Years’

Skift Blog

Skift Take: Airbnb CEO Brian Chesky originally predicted that a fully redeveloped app — with AI at the center — would already have been released. Now, he's saying it'll take years.

Travel 313
article thumbnail

Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale

Hotel Management

Hyatt Regency Sydney, Australia’s largest hotel at 878 keys, is taking a lead on food waste by becoming the first hotel in the world to introduce an insect-powered food waste management system by Goterra onsite. Created by Olympia Yarger, the innovative system utilises Black Soldier Fly larvae, housed in high-tech, containerised units dubbed ‘Maggot Robots’, to rapidly break down large quantities of food waste, reducing it by 95% in just 24 hours.

Scale 278
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Cornerstone Hospitality’s The Sessions Hotel in Bristol, VA Wins Prestigious Marriott Award Hotel of The Year – Distinctive Premium Brands

Hospitality Net

Cornerstone Hospitality, renowned for its exceptional hotel management and development expertise, has marked another milestone with The Sessions Hotel in Bristol, VA, being named Marriott’s Hotel of the Year for Distinctive Premium Brands. This distinguished category includes esteemed brands such as Westin, Le Meridien, Autograph Collection, Design Hotels, Renaissance Hotels, Gaylord Hotels, and Tribute Portfolio.

Branding 264
article thumbnail

3 Ways Key Control Keeps Hotel Housekeeping Departments Running Efficiently

Lodging

Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys. Hotel housekeeping departments have many daily tasks to accomplish, which need organized, efficient, and dedicated staff so rooms turn over quickly for occupancy by the next guests day in and day out.

Occupancy 290

More Trending

article thumbnail

Marriott International names long-standing executive Jason Nuell as leader of ANZP

Hotel Management

Marriott International has named long-standing employee, Jason Nuell, as Area Vice President – Australia, New Zealand and Pacific (ANZP), succeeding Sean Hunt, who retired last month. Nuell has worked at Marriott International for over 20 years, most recently serving as Vice President Customer Experience and F&B Design Services APEC. Nuell has relocated from the company’s Asia Pacific excluding China (APEC) headquarters in Singapore to Sydney to take up the role.

article thumbnail

Dusit International to manage upscale hotel and luxury residential project in Bangkok

Hospitality Net

- Dusit International, one of Thailand’s leading hotel and property development companies, has signed a property management agreement with King Square Development Co., Ltd, a Bangkok-based real estate company established by Saha Group and Tokyu Corporation, and King Square Suites Co., Ltd. to manage Dusit Suites Kingsquare, Bangkok and KingsQuare Residence - an upscale hotel and luxury residential project slated to open in 2026.

article thumbnail

Hyatt Hotels Corporation Reports Q2 2024 Results

Lodging

CHICAGO—Hyatt Hotels Corporation reported second quarter 2024 results. Highlights include: Mark S. Hoplamazian, president and CEO of Hyatt, said, “We posted solid second quarter results demonstrating our differentiated positioning and continued momentum. System-wide RevPAR grew by 4.7 percent and net rooms growth was 4.6 percent, generating record gross fee revenue of $275 million in the quarter.

Pipeline 279
article thumbnail

Expedia Group Delays Rollout of One Key Loyalty Program Beyond the U.S. and the UK

Skift Blog

Skift Take: Ariane Gorin is not going to be a Peter Kern clone in her new role as Expedia Group CEO. Among her first acts was to pause the international rollout of the Group's One Key loyalty program.

Travel 301
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Tuan Sing Holdings readies to launch first Australian hospitality venture at former Hyatt Regency Perth

Hotel Management

Grand Hotel Group (GHG), a subsidiary of Tuan Sing Holdings, is set to introduce its first Australian-based hospitality venture on September 1 with the launch of Residence on Langley Park at the former Hyatt Regency Perth. Operated by Residence on Langley Park Pty Ltd, the new hospitality offering will feature a lively retail precinct, hospitality offerings and public spaces and represents the first stage of the site redevelopment work at 99 Adelaide Terrace.

article thumbnail

Hilton has announced plans to open DoubleTree by Hilton Lisbon Airport

Hospitality Net

Following a franchise agreement with Mercan Properties Group, DoubleTree by Hilton Lisbon Airport will consist of 199 guest rooms and 20 suites and is set to open its doors to guests in 2025. Located just a five-minute drive from one of Europe’s most dynamic airports, this DoubleTree by Hilton property will offer ultimate convenience for business and leisure travellers.

Business 278
article thumbnail

GBTA and Cvent Study Finds an Opportunity for Tech Integration to Transform Business Travel

Lodging

ALEXANDRIA, Virginia—The Global Business Travel Association (GBTA) and Cvent released a new study titled, “The Future Is Now: Technology Transformation in Corporate Travel.” According to the study, the industry is poised to allow technology to transform and accelerate business travel. Based on a survey of business travel professionals in North America and Europe, the report reveals that while 88 percent of travel management company respondents, 74 percent of suppliers, and 59 percent

Business 264
article thumbnail

Intrepid’s New ‘Impact Officer’ Promises Enhanced Focus on Diversity and Inclusion

Skift Blog

Skift Take: The adventure travel company's appointment of Payton Iheme as an impact officer is a bet that responsible tourism will resonate among its customers.

Tourism 313
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Veriu Group taps into Hunter Valley tourism with Punthill Maitland opening

Hotel Management

Veriu Group has introduced its first property in regional NSW with the opening of Punthill Maitland, in partnership with the Panthera Group, on Monday August 5. The 76-key apartment hotel, at 373 High Street, is the first hotel brand to open in the town in more than a decade. “We’re extremely pleased to have added Punthill Maitland to our existing portfolio,” said Veriu Group CEO, Zed Sanjana.

Tourism 147
article thumbnail

Future Trends in Boutique Hotels

Hospitality Net

As the boutique hotel industry continues to evolve, staying ahead of emerging trends is crucial for maintaining a competitive edge. At the upcoming Boutique Hotel Owners Conference, taking place on September 16-17, industry leaders will share their perspectives on the future trends shaping boutique hotels. Here are insights and advice from four of the conference speakers: Tara Medina, Kimberly Walker, Deborah O’Donnell, and Alexandra Walterspiel.

Hotels 289
article thumbnail

2024 Guide to Franchising

Lodging

With the brand landscape quickly evolving and offering more choices for hotel owners, LODGING‘s annual Guide to Franchising serves as a resource to help hoteliers understand the market with important information about brands in the hotel industry. This online guide provides data on each brand within a company’s portfolio, covering chain scales, franchise fees, and the number of properties in their network.

Scale 264
article thumbnail

Airbnb CEO: We’ll Relaunch Experiences in 2025

Skift Blog

Skift Take: Can Airbnb be successful in Experiences when it avoids mass market tours and activities? Don't look to find that Taj Mahal tour on Airbnb.

Market 321
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Don’t miss Industry Summit with Qld Premier, Opposition August 29

Hotel Management

The Queensland Premier, Opposition Leader and senior colleagues will make their election pitch to the tourism industry on August 29 at the Tourism & Transport Forum’s Leadership QLD Summit in Brisbane. Register now ! The Queensland Premier, Opposition Leader and frontbench colleagues will detail their vision for the tourism and transport sectors this month at Leadership QLD 2024: Tourism, Aviation and Transport Summit, ahead of the state election.

Tourism 147
article thumbnail

The Strategic Impact of Predictive Modeling on Hotel Labor Management

Hospitality Net

The hospitality industry faces significant challenges in managing labor costs. Predictive modeling offers innovative solutions by providing accurate forecasts, uncovering trends, and enabling informed staffing decisions. This article delves into how predictive modeling can enhance labor management for hotels.

article thumbnail

Hilton Releases Q2 2024 Results

Lodging

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its second quarter 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a solid second quarter, with an increase in RevPAR of 3.5 percent, driven by growth in all segments, with particularly strong group performance.

Pipeline 261
article thumbnail

AI Will Speed Travel Agent Decline, Says Booking CEO. Not So, Says ASTA Boss

Skift Blog

Skift Take: True, as the head of ASTA says, some people will always prefer to use a travel advisor over an online travel website. But in the big picture, how will AI skew the trend?

Travel 302
article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Exclusive: James Goodwin named CEO of Accommodation Australia

Hotel Management

Accommodation Australia (AA) has appointed former boss of the Australian Airports Association, James Goodwin, as its new CEO. Goodwin, who commences the role on September 1, becomes the association’s second leader, following the amalgamation of Tourism Accommodation Australia and the Australian Accommodation Association in July 2023, and succeeds Michael Johnson, who retired in June.

article thumbnail

MOP by Visual Matrix Helps Hoteliers Achieve Efficiencies in a Strained Labor Market, Industry Adoption Grows by More than 400%

Hospitality Net

Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, has increased the growth of its MOP technology 440 percent since Visual Matrix acquired the technology in November 2021. MOP is now used at more than 1,000 hotels representing than 33 brands in the industry, including Wyndham, Hilton, Marriott, IHG, and more.

Marketing 264
article thumbnail

IHG Partners With NGO Action Against Hunger to Combat Food Insecurity

Lodging

LONDON—IHG Hotels & Resorts announced a multi-year partnership with global NGO Action Against Hunger in support of its work to combat food insecurity and hunger for millions of people around the world. It’s estimated that one in three people globally are uncertain where their next meal is coming from, due to poverty, conflict, inefficient food systems, and climate change.

Resorts 264
article thumbnail

Kayak Can Now Show Southwest Flights – Finally

Skift Blog

Skift Take: One of the key remaining questions is whether Southwest will start offering its flights for bookings on online travel agencies. The betting here is that Southwest won't allow Expedia or Priceline to get on board.

Travel 301
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

ATEC calls for tourism and hospitality across all regional areas to benefit from WHM program

Hotel Management

The Australian Tourism Export Council (ATEC) is calling for tourism and hospitality work across all regional areas in Australia to be included under the Working Holiday Maker (WHM) visa program’s qualification for second and third-year visas. The Federal Government is examining the WHM visa as part of the Review of Regional Migration Settings. ATEC is also recommending that the qualifying period for both the second and third-year visas is limited to 88 days.

Tourism 130
article thumbnail

The AI Revolution in Hospitality: How Artificial Intelligence is Reshaping Hotel Finances

Hospitality Net

In the ever-evolving landscape of the hospitality industry, a new player has emerged, promising to revolutionize the way hotels operate and manage their finances: Artificial Intelligence (AI).

article thumbnail

Getting an Upgrade: Wyndham Taps Strickland as Chief Commercial Officer to Help Usher in New Tech Era

Lodging

With an overarching goal of “building on the consumerization of IT,” Wyndham Hotels & Resorts recently tapped company veteran Scott Strickland as its new chief commercial officer, forging a unified commercial strategy designed to bring all 25 of its brands together. In his previous role as chief information officer, Strickland managed and deployed the company’s $275 million investment in technology, digital, and franchisee opt-in services over the course of the past five years.

Resorts 262
article thumbnail

Germany’s Shrinking Airline Market

Skift Blog

Skift Take: Due to increased airport costs and decreased corporate travel, both Low-Cost Carriers and Full-Service Carriers have scaled back operations in Germany, leading to a 10-year low in capacity levels in 2023.

Market 290
article thumbnail

Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.