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As hotels and hospitality businesses grapple with the evolving cybersecurity threat landscape, one of the most massive challenges they face is ransomware. Potentially causing data loss and costly recovery procedures, ransomware is a cybersecurity attack that encrypts files, making them inaccessible without a decryption key that only the attacker holds.
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Respected hotel industry leader David Mansfield has been appointed as the new Chair of the National Board of peak accommodation body, Accommodation Australia (AA). Elected at a board meeting in Sydney on Tuesday, Mansfield – who is Managing Director of The Ascott Limited for Australia – replaces outgoing Leanne Harwood, who announced her resignation last month.
LODGING brings you the first installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. For this installment, Vinay Patel of Fairbrook Hotels and Mitesh Amin of KARA Hospitality discuss some of the key benefits of operating within the extended-stay segment and share their model for success.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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Skift Take: With fraud a substantial problem in online travel these days, Airbnb is undertaking the mammoth task of trying to verify listings. The process is easier for professional hosts.
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Skift Take: Accor's top boss said during a Thursday earnings call that the hotel group will benefit as the middle class expands in India and beyond in the next several years.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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MCLEAN, Virginia—Hilton shared a year of growth in the Caribbean and Latin America (CALA), entering new markets in 2023. Last year, Hilton opened 19 new hotels and approximately 4,000 rooms in the Caribbean and Latin America, representing more rooms added in the region than in any other year in the company’s history. Hilton’s CALA portfolio is comprised of more than 220 hotels and over 40,000 rooms spanning 15 brands and 29 countries and territories.
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There are numerous barriers to hotel ownership—like industry awareness, access to capital, and market knowledge—causing groups of entrepreneurs to be underrepresented in hospitality. To create spaces that encourage, promote, and assist these groups in becoming hoteliers, Wyndham Hotels & Resorts created two programs: Women Own the Room and BOLD (Black Owners and Lodging Developers).
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The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new General Manager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We are thrilled to have Rachael return to Marriott International,” said Marriott International Area Vice President, Australia, New Zealand and Pacific, Sean Hunt.
Skift Take: The carrier took a gamble in betting that premium travel would last. Delta generated $19.1 billion in revenue from premium seating, a 26% increase from last year.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Skift Take: Eight things jumped out at us from Wyndham annual financial filing. One surprise was that it has introduced an AI risk disclosure. That is something we expect will become commonplace in travel company filings.
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