Sat.Oct 01, 2022 - Fri.Oct 07, 2022

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6 Steps to Start the Sale

Anthony Cole Training

The start of any undertaking is the most important step. When it comes to building the confident and trusting relationship associated with a strong seller / buyer relationship, the start is especially important. I'm not just talking about the immediate "bonding and rapport" part of selling or a 5-minute segment of chitchat. The start I’m referring to is the entire first contact process whether it is a phone call or an association meeting or the initial meeting after the phone call.

Sales 156
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How To Use TikTok As A Part Of Your Hotel Content Marketing Strategy

Are Morch

Your content marketing strategy can be a powerful tool for driving traffic, leads, and sales. The post How To Use TikTok As A Part Of Your Hotel Content Marketing Strategy appeared first on Are Morch, Digital Transformation Coach.

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How to respond to reviews, according to experienced hoteliers

eHotelier

These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.

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Members club The Cover to open in Amsterdam

Boutique Hotel News

The Netherlands: Sircle Collection will open its second location of The Cover private members club in Amsterdam this winter. Soon to launch in the W Amsterdam hotel, The Cover will feature a member’s only social area, private workspaces, and the AWAY spa and gym. . Members will be granted exclusive benefits across Sircle Collection’s portfolio of hotels, spa treatments, meeting spaces and more. .

Hotels 98
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Sales Goal Setting

Anthony Cole Training

Sometimes that means just go do the work! Early on in our business, I established rules for our sales success. One of my rules was No Cold Calling. Even though there is lots of information on effective cold calling, by having that rule, I was forced to get introductions and network with centers of influence. This has worked well over the years and our entire team follows that path.

Sales 156
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7 Hotel Exterior Design Ideas to Dazzle Guests

Are Morch

The amount of business a hotel receives can be significantly influenced by how it looks. The post 7 Hotel Exterior Design Ideas to Dazzle Guests appeared first on Are Morch, Digital Transformation Coach.

Hotels 130

More Trending

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Michelle Woodley, Preferred Hotels & Resorts, on travel trends

Boutique Hotel News

BHN editor Eloise Hanson speaks to Michelle Woodley, president of Preferred Hotels & Resorts, about growth opportunities, changes in guest behaviour, and travel trends. Filmed at L’Oscar London, a member of Preferred Hotels & Resorts Legend collection. The post Michelle Woodley, Preferred Hotels & Resorts, on travel trends appeared first on Boutique Hotel News.

Resorts 98
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STAAH Integrates with Revnomix – A Leading Revenue Management Company in India

STAAH

The leading cloud-based hospitality solution specialist STAAH has partnered with Revnomix Solutions LLP, a seven-year-old revenue management firm with a Global presence, which provides revenue management services to hotels. The unprecedented times over the last 2 years have taught (as proved to the industry) the Industry that one cannot ignore data for distribution decisions.

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Types of hotels: The ultimate guide

SiteMinder

Understanding the types of hotels and key differences between hotel types can be pivotal in selling more rooms and marketing your hotel effectively. So, what are the different types of hotels? And how do you correctly define and categorise your hotel for success? We’ve got you covered with this comprehensive guide. Table of contents. What is a hotel type?

Motels 59
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Gift shops, guests, and gratitude: What you need to sell at your hotel

eHotelier

By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hyatt to add Lindner Hotels to EU portfolio

Boutique Hotel News

EU: Hyatt has entered into an exclusive collaboration with German hospitality business Lindner Hotels AG to bring more than 30 properties into the Hyatt brand portfolio. Lindner Hotels AG, a family-owned hotel development, management and investment business, was founded in 1973 by architect Otto Lindner. The group operates properties under the Lindner Hotels & Resorts and the me and all hotels brands across Germany, central and eastern Europe.

Hotels 59
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How to personalise your hotel website to get more bookings?

STAAH

Gone is the cookie-cutter approach to online marketing. Hotel marketing today is all about how personal you can get. Competing for guests online is now harder than ever, with so many options out there for them to choose from. Offering a personalised and optimised experience on your website is one way to make guests feel special, even before they step into your hotel.

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Hotel star rating systems: Everything you need to know

SiteMinder

Hotel star rating systems can sometimes seem confusing or arbitrary. But they are traditionally relied upon by guests looking to make the best accommodation choices. Here’s everything you need to know about hotel star rating systems – what they mean, how they work and how they might apply to your hotel. Table of contents. What is a hotel star rating?

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Travel Outlook welcomes Senior Sales Executive Judy Cassidy

eHotelier

Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.

Sales 98
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Storied Collection launches in the UK and Ireland

Boutique Hotel News

UK & Ireland: Storied Collection, a group of exclusive heritage hotels , has officially launched as it looks to bring guests closer to history. Designed to provide guests with a memorable stay at the intersection of history, ancestry and experiential travel, Storied Collection launches with 28 estates, castles and other historic residences-turned-accommodation, representing its forward-thinking approach to historical pursuits.

Travel 59
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10 Effective Ways To Attract Hotel Customers

Catala Consulting

Table of Contents Are you searching for winning strategies to bring in new guests and increase bookings at your hotel? There’s no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers. But that’s not all. A challenge common to hotels seeking to attract new guests to their hotel is the challenge of an overcrowded and competitive marketplace.

Hotels 52
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How to prepare hotel manager interview questions

SiteMinder

With a sustainable level of returning travellers since the pandemic, the hotel industry is able to take a breath and get back into hiring. Filling positions at a manager level, from general and assistant managers, to sales and front office managers, has always been a delicate and important task to get right. With record hospitality job vacancies in the UK and worldwide , the market is adding a layer of complexity: now you are presenting your team and hotel as a potential match to candidates, in

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Five ways pre-stay communications help labor productivity

eHotelier

The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Salt Hotels announces 2023 Minneapolis opening

Boutique Hotel News

US: Salt Hotels, a collection of boutique hotels across the United States, will debut its latest property, The West Hotel, in Minneapolis next year. The West Hotel is a collaboration between Minneapolis based developer Commutator LLC, Snow Kreilich Architects, Neri&Hu, and Greiner Construction. Housed in a former bras foundry, the hotel will feature 123 guest rooms and a lobby including communal workspaces, a fireside lounge, a library, a stone cellar cocktail bar, a rooftop bar with an outd

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How to Use Your Consumers as Your Best Marketing Channel

Lure Agency

It is no secret that social media has drastically changed how hotels are marketing their properties. In the past, it was typical for the hospitality industry to use traditional channels like television, print, and radio to promote their products or services. These days relationship building in marketing is essential. While these channels are still used today, they are not nearly as effective as they once were.

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An Insider’s Look at Asksuite’s Hotel Industry Research Report

AskSuite

In this article, hotels get a run down of a webinar where specialists discussed the findings in Asksuite's Hotel Industry Research Report. O post An Insider’s Look at Asksuite’s Hotel Industry Research Report apareceu primeiro em Asksuite | Hotel Chatbot.

Hotels 52
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6th conference on wine tourism: Innovation, Partnerships and Technology

eHotelier

The importance of partnerships and cooperation to build sustainability and community development was emphasized at the sixth edition of the UNWTO Global Conference on Wine Tourism.

Tourism 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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THIRDHOME partners with Kempinski Hotels

Boutique Hotel News

Brazil: THIRDHOME, a premier club for second homeowners, has teamed up with luxury group Kempinski Hotels for a project in Laje de Pedra, Brazil. . Located on a cliff in Canela with views over the Vale do Quilombo Eco Reserve, Kempinski Laje de Pedra Hotel & Residences is an inland resort set to relaunch in 2026. . Laje de Pedra is a high-end historic hotel that will undergo a refurbishment and expansion with support from architects Perkins & Will, landscaping by Sergio Santana and dec

Hotels 52
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7 Ways to Win Your Guests’ Loyalty

StayNTouch

7 Ways to Win Your Guests’ Loyalty How a mobile PMS can streamline and personalize the guest experience, winning guest loyalty for the long haul Delighting guests is at the core of the hospitality industry’s purpose and reason for being. But it’s also the key solution for many of the problems facing the industry in the post-pandemic era, including revenue optimization, promoting direct bookings, and addressing the competition from short-term rentals like Airbnb.

Sales 52
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STAAH Product Updates October

STAAH

Continuing the trend of bringing you the best, here is a quick list of the latest product updates, enhancements, and features, that you should take note of. STAAH MAX – Confirm Pending Bookings. Properties can confirm the pending bookings from CRS and Booking Engine with this feature. Confirm booking button is now available in the Advanced booking search tab.

Revenue 52
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Rosewood Hotel Group announces three new appointments to leadership team

eHotelier

Priya Kapoor joins the group as Vice President of Digital, Soo Jeong Lee has been promoted to Vice President of Design, overseeing the European, Middle Eastern, and African regions, and Simon Gilkes has been promoted to Senior Director of Commercial, overseeing the European, Middle Eastern, African, and Caribbean regions.

Hotels 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sommerro announces executive hires

Boutique Hotel News

Norway: Art deco hotel Sommerro located in Oslo has appointed several key members to its executive team. The owner of Sommerro and head of the team, Petter Stordalen, is the founder of Nordic Choice Hotels, now known as Strawberry. Over the past 25 years he has grown the company to acquire more than 200 hotels and employ 17,000 staff members inn the Nordic and Baltic countries.

Hiring 52
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How a PMS and CM Helps Hoteliers Increase Reservations

Hotelogix

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Profitable Hotel & Resort Opening Strategy | Hotel Marketing

Belza

Profitable Hotel & Resort Opening Strategy | Hotel Marketing

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U.S. hotel results for week ending 1 October

eHotelier

As expected with the Rosh Hashanah holiday, U.S. hotel performance dropped from the previous week and showed mixed comparisons with 2019, according to STR‘s latest data through 1 October. .

Hotels 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!