Skift Blog

FEBRUARY 3, 2025

Artificial intelligence is fundamentally changing many aspects of the travel industry, and here's a brief look at how the booming technology is

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Travel 331

Hospitality Net

FEBRUARY 5, 2025

As we step into 2025, the landscape of in-room guest communication is evolving as rapidly as ever, driven by technological innovations like AI and shifting guest expectations. Hotels are redefining how they connect with their guests, putting more effort into creating a more personalized, engaging, and sustainable guest experience. Here are 10 trends we believe will play a major role in shaping the future of in-room guest communication.

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Hotels 246

Lodging

FEBRUARY 6, 2025

MCLEAN, VirginiaHilton Worldwide Holdings Inc. reported its fourth quarter and full year 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a strong fourth quarter, with both top and bottom line results exceeding our expectations. All segments drove RevPAR outperformance, with strong trends in leisure occupancy, as well as continued growth in business transient and group results, and we expect favorable trends to

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Occupancy Business 254

Anthony Cole Training

FEBRUARY 7, 2025

Like so many of you, I enjoy the work of the worlds best comedians. At Anthony Cole Training Group, we have often used athletes, singers, and actors as a source of learning and inspiration for salespeople. And today, I want to add to that list by talking about sales tips and tactics that can be learned from comedians.

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Sales Management 178

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Skift Blog

FEBRUARY 6, 2025

Skift Take: Reducing emissions remains a critical issue in Europe's tourism strategy. Its a steep challenge, but bringing everyone together to debate it can't be a bad idea.

Tourism 294

Tourism Travel 294

Hospitality Net

FEBRUARY 6, 2025

Property management systems (PMS) are evolving at an unprecedented pace, driven both by technological advancements and changing guest expectations. Its now more important than ever for hospitality businesses to adopt solutions that best align with these shifts. Here are the top 10 trends redefining property management technology in 2025.

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Management Business Hospitality 264

Hotel Management

FEBRUARY 4, 2025

BWH Hotels hires Senior Business Development Executive BWH Hotels Australasia has appointed Dean Bagley to the role of Senior Business Development Executive. Bagley joins from Choice Hotels Asia-Pac, where he recently served as Franchise Development Manager, successfully expanding the brands portfolio and contributing to significant revenue growth. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.

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General Manager Tourism Hotels Events 162

Skift Blog

FEBRUARY 7, 2025

Skift Take: As airlines race to expand premium offerings, this move is a key part of JetBlues strategy to enhance loyalty and drive profitability.

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Travel 290

Hospitality Net

FEBRUARY 7, 2025

Rebel Hotel Company, one of New York Citys largest independent hotel operators, proudly announces its acquisition of management for Ink 48, an upscale property located in the heart of Manhattan. This strategic move further solidifies Rebels position as a leader in providing distinctive, independent hotel experiences in premier urban markets.

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Lodging

FEBRUARY 7, 2025

AUSTIN, TexasCendyn and ConferenceDirect announced the results of their annual report, 2025 State of the Meetings Industry. The collaboration, paired with Knowland by Cendyn data, provided insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2025. The collaboration helps industry professionals understand what meeting planners and event managers expect and will prioritize in 2025.

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Events Management Operations Hospitality 189

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotel Management

FEBRUARY 6, 2025

Accor is investing in leadership within its luxury and lifestyle division, with the appointment of experienced hotelier and asset manager David Fraser as the Vice President Operations for Sofitel, Sofitel Legend, MGallery, and Emblems in the Pacific. Fraser brings over 25 years of industry experience, including from his most recent position as Head of Asset Management at Axsia HTL and senior roles with Marriott International, Starwood and Hyatt.

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Pipeline Branding Operations Management 162

Skift Blog

FEBRUARY 5, 2025

Skift Take: As overseas travel rebounds and Chinese consumers increasingly seek out genuine travel tips and personalized recommendations, brands looking to engage this influential audience must understand what makes RedNote a powerful tool for modern travel marketing.

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Branding Travel Consumer Market 289

Hospitality Net

FEBRUARY 3, 2025

Artificial intelligence (AI) is making significant strides in redefining how brands engage with customers. Perplexity, an emerging AI-powered search and answer engine, recently adopted a CPM (Cost Per Thousand Impressions) model, signaling a shift in how high-consideration industries like hospitality should think about marketing and attribution.

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Branding Market Marketing Hospitality 240

Lodging

FEBRUARY 6, 2025

AI is transforming entire industries and sectors, and the hotel industry is no different. With the potential to revolutionize how hotels operate and interact with guests, AI offers unprecedented opportunities for efficiency, personalization, and innovation. As we look ahead to the rest of 2025, were going to see AI being implemented in a variety of ways, ultimately improving operational efficiencies while delivering a new level of guest experience and helping hotel owners stay competitive in [&#

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Hospitality Operations Hotels 162

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

FEBRUARY 3, 2025

Queenslands coastal city of Gladstone has welcomed its first five-star hotel with the opening of Peppers Gladstone. A partnership between Accor and Yaralla Sports Club, it marks the first new-build hotel to open in the region in over a decade. The 32-room Peppers hotel will operate under a dual-branded accommodation offering with the adjoining 60-room Mantra Gladstone, located at the home of the sports club.

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Skift Blog

FEBRUARY 5, 2025

Skift Take: Luxury hotels can differentiate themselves by broadening their offerings and embracing lucrative experiential trends.

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Hospitality Hotels 288

Hospitality Net

FEBRUARY 6, 2025

The Compton, a new independent lifestyle hotel, will open its doors in late fall 2025, bringing a new dimension of hospitality to the heart of Bentonville. The 142-room hotel will pay homage to Dr. Neil Compton, a renowned conservationist who played a pivotal role in preserving the Buffalo River by designating it as the first National River. The project is being developed by Blue Crane, a local company dedicated to vibrant, community-focused development throughout Northwest Arkansas.

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Hospitality Hotels 242

Lodging

FEBRUARY 6, 2025

AURORA, ColoradoGaylord Rockies Resort & Convention Center announced the completion of Phase Two of its multi-year enhancement plan with the debut of Garden + Grain, Copper Table, and the reimagined Old Hickory Steakhouse Bar in November 2024. These new dining outlets represent the final elements of an investment that has updated the culinary and guest experience for the resort and convention center.

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Dining Resorts Hotels 162

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Hotel Management

FEBRUARY 6, 2025

EVT Hotels and Resorts is partnering with Oscars Group for the first time, under a deal to manage a 186-key hotel in Brisbanes Fortitude Valley. The property, formerly Oakwood Brisbane, will be rebranded as Ivory Lane Brisbane, following an extensive refurbishment project. Slated to open in August, the luxury lifestyle hotel aims to set a new standard for hospitality in Brisbane, with thoughtfully designed rooms, contemporary dining options, and a suite of recreational amenities.

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Skift Blog

FEBRUARY 5, 2025

Skift Take: After a turbulent few weeks, British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status sweeteners should go some way to help.

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Business Travel 281

Hospitality Net

FEBRUARY 1, 2025

Playa Hotels & Resorts and Marriott International are thrilled to announce the grand opening of Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive. This boutique, adult all-inclusive retreat marks a significant milestone in the collaboration between Playa Hotels & Resorts and Marriott International, redefining the essence of luxury and sophistication in Riviera Maya.

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Resorts Hotels 264

Lodging

FEBRUARY 6, 2025

WASHINGTONThe U.S. hotel industry reported positive year-over-year comparisons, according to CoStars latest data through Feb. 1, 2025. U.S. Hotel Performance January 26-February 1, 2025 Percentage change from comparable week in 2024 Occupancy: 56.5 percent (up 2.3 percent) ADR: $150.25 (up 1.8 percent) RevPAR: $84.90 (up 4.1 percent) Among the Top 25 Markets, Minneapolis reported the largest increases in occupancy (up 13.6 percent to 47.4 percent) and RevPAR (up 16.7 percent to $56.67).

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Occupancy Hotels Market Marketing 147

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Revenue

Hotel Management

FEBRUARY 4, 2025

The JVD Royce Hot Water Dispenser provides filtered waterambient or boiledat the touch of a button. A sleek, sustainable solution that enhances guest convenience while reducing energy consumption and waste. Revolutionary Speed and Efficiency for Hotels The JVD Royce Hot Water Dispenser is redefining in-room beverage convenience. Boiling water to 97C in just 5 seconds, it eliminates long wait times while delivering exceptional energy and water savings.

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Scale Operations Management Resorts 130

Skift Blog

FEBRUARY 4, 2025

Skift Take: Marriott boss Anthony Capuano outlined his vision to transform the Fortune 200 company from a traditional hotel group into an all-encompassing travel enterprise. This change will demand the company be fast and nimble, such as by streamlining decision making.

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Travel Hotels 280

Hospitality Net

FEBRUARY 5, 2025

Earlier this week Marriott International announced it has once again been named among FORTUNE Magazines Worlds Most Admired Companies. The company has appeared on Fortunes Most Admired Companies list consecutively since its inception in 1998. Marriott was named number one in the Hotels, Casinos, and Resorts category and placed number 13 in this years ranking overall.

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Casinos Resorts Hotels 217

Lodging

FEBRUARY 6, 2025

RICHMOND, VirginiaSandpiper, LLC announced the acquisition of the Extended Stay America (ESA) Premier Suites in Bradenton, Florida. The North PortSarasotaBradenton MSA, just south of Tampa, is one of Sandpipers highest conviction markets. Opened recently in January, the hotel has 124 rooms, all offering a kitchen with WiFi and breakfast served daily.

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Operations Branding Market Marketing 162

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hotel Designs

FEBRUARY 7, 2025

Hotel Designs W Maldives a bold new era of island luxury W Maldives a bold new era of island luxury After nearly two decades as a trailblazer in luxury Maldivian hospitality, W Maldives, the iconic luxury resort nestled in the North Ari Atoll, is preparing to open its doors on a bold, full-scale transformation that redefines the island escape… Since opening in 2006, W Maldives has revolutionised the concept of Maldivian luxury.

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Dining Resorts General Manager Events 105

Skift Blog

FEBRUARY 5, 2025

Skift Take: Disney is expanding its cruise fleet and investing billions in its theme parks internationally. Yet maintaining premium pricing across a much larger footprint won't be easy.

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Tourism Resorts 276

Hospitality Net

FEBRUARY 4, 2025

New reporting requirements will oblige companies to pay closer attention to their sustainability data and goals and the disclosure of their annual progress. With more transparency will come a greater expectation for business travel to play its part in addressing climate change. Less talk and more action will be needed to avoid accusations of greenwashing.

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Lodging

FEBRUARY 5, 2025

MAHO, St. MaartenSonesta Maho Beach Resort, Casino & Spa announced the opening of Cloud 9 Rooftop Bar. Part of the new Ultimate Adults Only Club, the resorts collection of adults-only accommodations, guests can expect craft cocktails, small bites, and live music on select nights. Travelers and locals alike cherish plane-spotting from Sonesta Maho Beach Resort, and were thrilled to debut Cloud 9 as an elevated option for travelers to take in this unique pastime from […] The post Sonesta

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