eHotelier
MARCH 10, 2024
Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.
Skift Blog
MARCH 11, 2024
Indoor cameras have been allowed in common areas of homes. They had to be disclosed to guests, visible, and not in private spaces.
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Lodging
MARCH 13, 2024
What initially inspired you to get into the hospitality business? I have always loved meeting new people, learning about their unique backgrounds and cultures, and hearing what motivates others. I’m proud to work in an industry that, at its core, is about people. Even more so, it’s inspiring to be a part of a company like Marriott that has “Putting People First” as one of its core values.
Skift Blog
MARCH 12, 2024
Skift Take: On April 8, a total solar eclipse will pass diagonally across the U.S., from south to east, promising a tourism surge.
Advertiser: ZoomInfo
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Skift Blog
MARCH 14, 2024
Skift Take: Twice the price of The Plaza, more than the Maldives and outdoing Dubai, Saudi Arabia means business with its luxury hotel expansion.
Skift Blog
MARCH 14, 2024
Skift Take: Corporate travel remains below 2019 levels, but airlines and hotels see a steady recovery.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
MARCH 13, 2024
Skift Take: While international travel has gotten easier in some regards coming out of the pandemic, far too many travelers are still dealing with lengthy visa processing delays that have hurt the industry's recovery.
Skift Blog
MARCH 15, 2024
Skift Take: The new CEO of Qatar Airways is shaking up the carrier's premium strategy with a major change in policy.
Skift Blog
MARCH 15, 2024
Skift Take: The upscale members' club saw mounting losses despite a jump in membership during the fourth quarter. Has rapid growth ruined its exclusivity?
Skift Blog
MARCH 9, 2024
Skift Take: A crazy twist in the world of travel and AI, here’s a tool that seems to actually work as intended.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
MARCH 9, 2024
Skift Take: Nearly every other country has a tourism minister or tourism secretary. In a halfway fix, the U.S. Congress passed funding bills Friday that included money to hire an assistant secretary of commerce for travel and tourism.
Skift Blog
MARCH 11, 2024
Skift Take: It's dead. Choice Hotels International’s hostile buyout offer of rival Wyndham Hotels & Resorts fizzled out because of an effective resistance by Wyndham's board and a lack of interest by Wyndham's shareholders.
Skift Blog
MARCH 15, 2024
Skift Take: Investment in air travel was one theme we saw among seven startups that raised money in the past two weeks.
Skift Blog
MARCH 14, 2024
Skift Take: The hotel behemoth Hilton is acquiring the hip, localized Graduate Hotels brand for a cool $210 million. The boutique chain has rapidly expanded to 33 properties clustered around universities in the U.S. and U.K.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Blog
MARCH 13, 2024
Skift Take: The long-haul, low-cost business model has proved to be a challenge for airline executives. But with changes in travel preferences and advancements in aircraft technology, could we finally see a breakthrough?
Skift Blog
MARCH 11, 2024
Skift Take: Amadeus acquired another company earlier this year to expand its biometrics business. Now it's taken the same strategy to expand its payments business.
Skift Blog
MARCH 11, 2024
Skift Take: Saudi Arabia is trying to change the negative perceptions held by some international tourists.
Skift Blog
MARCH 11, 2024
Skift Take: There's a worrying trend in American hospitality: Travelers coming to the U.S. from abroad often encounter sloppiness, rudeness, and ineptitude in stereo sound.
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Lodging
MARCH 14, 2024
What initially inspired you to get into the hospitality business? My journey into the hospitality business was somewhat accidental, sparked by my graduate thesis on Canadian Travel Patterns. This research opportunity led to a role in industry research, which fueled my career path into hospitality consulting and then into brand marketing and commercial leadership.
Lodging
MARCH 11, 2024
What initially inspired you to get into the hospitality business? My inspiration stems from my family who always embody hospitality and friendliness towards others. Growing up, we often lived in tourist destinations due to my father’s career in civil engineering, and I cherished our vacations together as some of my happiest times. These experiences fueled my desire to bring that same feeling of joy to others.
Skift Blog
MARCH 14, 2024
Skift Take: With TikTok out of the picture, behemoths like Facebook, Google and Instagram would be able to tighten their grip on travel marketing.
Lodging
MARCH 14, 2024
Hilton (NYSE: HLT) today announced an agreement with Adventurous Journeys Capital Partners (“AJ Capital”) to acquire the fan-favorite Graduate Hotels® brand, adding a significant growth opportunity for the global hospitality leader in the fast-growing lifestyle hotel market. Hilton will pay $210 million to acquire all rights to the Graduate brand worldwide, enter into franchise agreements for all existing and signed pipeline Graduate Hotels, and become responsible for the brand’s future developm
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Skift Blog
MARCH 11, 2024
Skift Take: Air travel in India is recovering rapidly, and as the demand is rising, the sector remains underserved. Efforts are being ramped up to improve aviation infrastructure in the country.
Lodging
MARCH 11, 2024
What is your take on diversity and inclusion in today’s hospitality industry? In the hospitality industry, we’re in the business of creating memorable experiences for our guests. We strive to exceed expectations, anticipate needs, and deliver a warm welcome that feels like coming home. While having a beautiful setting and flawless guestrooms is key, the heart of hospitality lies within your team and their ability to deliver friendly, thoughtful service.
Lodging
MARCH 11, 2024
Choice Hotels International‘s exchange offer to acquire the issued and outstanding shares of Wyndham Hotels & Resorts expired. Wyndham issued a letter to shareholders asking for their support of Wyndham’s nominations for their Board of Directors and issued another statement following Choice’s expiration announcement. All of the news from this morning from both companies is below: NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the expiration of the exch
Skift Blog
MARCH 13, 2024
Skift Take: Skift's convening power means we are well positioned to facilitate leadership connections within the travel industry. Understanding our client’s needs and industry needs better than anyone else.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Skift Blog
MARCH 15, 2024
Skift Take: Travel in Asia is expected to continue its post-pandemic boom this year, and here are some shaping travel on the continent.
Skift Blog
MARCH 14, 2024
Skift Take: Booking.com and Expedia know they have to get out there and market where their potential customers are. In this case, millions are on TikTok.
Skift Blog
MARCH 14, 2024
Skift Take: Hilton seems to be taking a cue from its success in China and bringing a similar strategy to India. With the improving infrastructure, expanding airline services, and a large domestic market, the hotel company sees a perfect opportunity to expand its brand presence in India.
Skift Blog
MARCH 12, 2024
Skift Take: In his first public comments since the merger was announced, Alaska CEO Ben Minicucci expressed confidence that the deal would pass regulatory hurdles.
Advertiser: ALHI
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