eHotelier
MARCH 10, 2024
Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.
Skift Blog
MARCH 13, 2024
Skift Take: While international travel has gotten easier in some regards coming out of the pandemic, far too many travelers are still dealing with lengthy visa processing delays that have hurt the industry's recovery.
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Lodging
MARCH 14, 2024
What initially inspired you to get into the hospitality business? My journey into the hospitality business was somewhat accidental, sparked by my graduate thesis on Canadian Travel Patterns. This research opportunity led to a role in industry research, which fueled my career path into hospitality consulting and then into brand marketing and commercial leadership.
Hotel Management
MARCH 10, 2024
The Ascott Limited, Australia has opened a 71-key Quest property as part of a billion-dollar Novm development in Sydney’s Sutherland Shire. Located within Woolooware Bay Town Centre – a precinct that includes a shopping centre, waterfront parklands, a shared pedestrian/cycle path, outdoor fitness zones and children’s playground – Quest Woolooware Bay is close to the ocean, golf courses and PointsBet Stadium.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hospitality Net
MARCH 12, 2024
art’otel, the contemporary lifestyle hotel brand owned by PPHE Hotel Group, the international hospitality real estate group which develops, owns and operates hotels and resorts and is made famous since 1989 by the success of its Park Plaza properties, is pleased to announce art’otel Rome Piazza Sallustio, its flagship European hotel set to open in the first half of 2024. art’otel Rome Piazza Sallustio, a new premium lifestyle hotel with art and gastronomy at its core, lands in the heart of the I
Skift Blog
MARCH 13, 2024
Skift Take: The long-haul, low-cost business model has proved to be a challenge for airline executives. But with changes in travel preferences and advancements in aircraft technology, could we finally see a breakthrough?
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MARCH 14, 2024
Marriott International is making plans to bring Sheraton Hotels and Resorts to Hervey Bay, in the form of a 223-room five-star hotel component of the AU$445 million Torquay waterfront development. The hotel giant has signed a Memorandum of Understanding (MOU) with developer Sunny Beach Land confirming its intention to operate the proposed Hervey Bay Esplanade Resort.
Anthony Cole Training
MARCH 15, 2024
Sales objections typically arise in several key areas during the sales process. The first is when you’re trying to secure someone’s time during prospecting, attempting to schedule a meeting on their calendar and obtain a few minutes of their attention. The second occurs when you are delivering a presentation and seeking a commitment or decision.
Skift Blog
MARCH 14, 2024
Skift Take: Twice the price of The Plaza, more than the Maldives and outdoing Dubai, Saudi Arabia means business with its luxury hotel expansion.
Lodging
MARCH 14, 2024
Hilton (NYSE: HLT) today announced an agreement with Adventurous Journeys Capital Partners (“AJ Capital”) to acquire the fan-favorite Graduate Hotels® brand, adding a significant growth opportunity for the global hospitality leader in the fast-growing lifestyle hotel market. Hilton will pay $210 million to acquire all rights to the Graduate brand worldwide, enter into franchise agreements for all existing and signed pipeline Graduate Hotels, and become responsible for the brand’s future developm
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hotel Management
MARCH 12, 2024
New-build hotels, impressive conversion projects and stellar refurbishments from across Australia, New Zealand and the South Pacific will be recognised at the 2024 Australasia-Pacific Hotel Design Awards. Entries are now open for the 2024 awards, which recognise exceptional projects – completed and opened in 2023 – that demonstrate design innovation, a commitment to sustainability design practices and deliver exceptional guest experience.
Hospitality Net
MARCH 12, 2024
Scandic has signed a long-term lease agreement with property developer SRV for a new 144-room Scandic Go in Oulu, Finland. The hotel will be centrally located in northern Finland’s largest city and is expected to open during the second half of 2025.
Skift Blog
MARCH 11, 2024
Skift Take: Amadeus acquired another company earlier this year to expand its biometrics business. Now it's taken the same strategy to expand its payments business.
Lodging
MARCH 11, 2024
What is your take on diversity and inclusion in today’s hospitality industry? In the hospitality industry, we’re in the business of creating memorable experiences for our guests. We strive to exceed expectations, anticipate needs, and deliver a warm welcome that feels like coming home. While having a beautiful setting and flawless guestrooms is key, the heart of hospitality lies within your team and their ability to deliver friendly, thoughtful service.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
MARCH 12, 2024
BWH Hotels is tapping into demand from price-conscious travellers with the signing of three new economy hotels, under SureStay Hotels branding, in Australasia. The cluster of signings sees the launch of extended stay brand, SureStay Studio, to the portfolio with an existing residential apartments property in Brisbane’s southern suburb of Mount Gravatt, to be converted into 2-bedroom accommodations for business and leisure guests.
Hospitality Net
MARCH 14, 2024
Officials of the California Lodging Investment Conference [CLIC], the only hospitality conference focused on the California hotel market, today announced the successful completion of its seventh annual event held at the Westin South Coast Plaza in Costa Mesa, Calif. With nearly 300 attendees, the conference included an opening reception for all attendees and a series of networking events and expert panels discussing the state of the California hotel industry followed by the post-conference netwo
Skift Blog
MARCH 14, 2024
Skift Take: The hotel behemoth Hilton is acquiring the hip, localized Graduate Hotels brand for a cool $210 million. The boutique chain has rapidly expanded to 33 properties clustered around universities in the U.S. and U.K.
Lodging
MARCH 11, 2024
Choice Hotels International‘s exchange offer to acquire the issued and outstanding shares of Wyndham Hotels & Resorts expired. Wyndham issued a letter to shareholders asking for their support of Wyndham’s nominations for their Board of Directors and issued another statement following Choice’s expiration announcement. All of the news from this morning from both companies is below: NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the expiration of the exch
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Hotel Management
MARCH 14, 2024
Five-star boutique hotel, The Lyall, in South Yarra has reopened following a two-year redesign and refurbishment project. The ‘discreet’ property, situated on Murphy Street off Toorak Road, was purchased in 2021 by the team behind recently opened luxury private hotel, The Royce, who have undertaken a revamp of its 49 rooms and suites, and expanded its restaurant and wine bar.
Hospitality Net
MARCH 13, 2024
Rhocelli Wright, Customer Success Manager at Revinate, introduces the 2024 Hospitality Benchmark Report, a cornerstone for hoteliers navigating the industry’s complexities.
Skift Blog
MARCH 12, 2024
Skift Take: In his first public comments since the merger was announced, Alaska CEO Ben Minicucci expressed confidence that the deal would pass regulatory hurdles.
Lodging
MARCH 15, 2024
ATLANTA, Georgia—The Hunter Hotel Investment Conference (HUNTER) announced featured speakers and new initiatives in this year’s programming. The additions to the 2024 schedule underscore HUNTER’s commitment to incorporating fresh topics and perspectives into its expanding attendee base. Among the speakers, HUNTER welcomes Cassie Kozyrkov, Google’s first chief decision scientist, to lead a session on artificial intelligence and its evolving impact on the hospitality industry.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hotel Business
MARCH 14, 2024
R.M. Woodworth & Associates (RMWA), a provider of customized lodging research and advisory services, and Core Hospitality Advisors, a firm specializing in hospitality real estate appraisals, have merged. The new firm is called Woodworth Core Group (WCG). Adam Cowart and John Ritger will be joining Mark Woodworth, Henry B. “Hank” Staley Jr. and Jill L.
Hospitality Net
MARCH 12, 2024
IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.
Skift Blog
MARCH 14, 2024
Skift Take: Hilton seems to be taking a cue from its success in China and bringing a similar strategy to India. With the improving infrastructure, expanding airline services, and a large domestic market, the hotel company sees a perfect opportunity to expand its brand presence in India.
Lodging
MARCH 13, 2024
WASHINGTON—Recent research commissioned by AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), projects robust demand for hotel industry jobs over the next five years, outpacing overall market job growth. The AHLA Foundation asked Lightcast for data on demographic and growth trends that would identify and map career pathways in the hotel and lodging industry.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Designs
MARCH 13, 2024
Hotel Designs Four Seasons Resort and Residences at The Pearl-Qatar opens its doors Four Seasons Resort and Residences at The Pearl-Qatar opens its doors Four Seasons Resort and Residences at The Pearl – Qatar recently opened its doors to guests, revealing a contemporary yet elegant interior design by global hospitality interior design studio, Wimberly Interiors, part of WATG.
Hospitality Net
MARCH 13, 2024
Officials of Hovr, an online quality content provider that encourages greater guest engagement, today released the first annual “2024 State of Travel and Hospitality Buyer’s Journey.” The in-depth report examines seven trends impacting travel purchasing decisions in 2024, as well as ways to further engage guests to increase the likelihood of bookings.
Skift Blog
MARCH 12, 2024
Skift Take: On April 8, a total solar eclipse will pass diagonally across the U.S., from south to east, promising a tourism surge.
Lodging
MARCH 12, 2024
Hotels undergoing management transitions are commonplace throughout the industry, particularly in the wake of the pandemic, but seamless transitions are quite a bit harder to come by. That’s where Charlestowne Hotels feels it has a leg up thanks to an experienced management team and thorough process designed specifically to limit disruptions at the property level.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
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