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Knowing event technology trends — and adopting the most valuable ones — gives planners and venues the competitive advantage. Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. . Discover top event technology trends for planners and venues alike: 1.
Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties. The post Marriott selects Oracle as cloud platform for multiple chain scales appeared first on hotelbusiness.com.
What does it mean to be a part of the events industry in 2019? For venues and planners, that means looking into the crystal ball to get ahead of event trends and expectations. Here, we cover the top 19 trends which promise to shake up event planning and hospitality in 2019 and beyond. Well for starters, don’t blink.
In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. What defines a stadium event?
An Independent Hotel’s PMS Increases Upsell Potential All hoteliers are looking for ways to increase the lifetime value of their guests, but an upsell is a fickle thing. A hospitality solution such as a hotel self-service app would allow hoteliers to upsell their property in a more subtle and natural way.
Upselling tools. Employ strategic upselling solutions to maximize revenue through tailored guest offers and promotions. Groups and events. Manage everything from event bookings, contracts, orders, payments, and more. Event Temple for venue management to facilitate efficient event coordination. Room controls.
Targeted Promotions and Upselling: Imagine offering a honeymoon package to a couple celebrating their anniversary, or suggesting spa treatments to guests who’ve indicated an interest in wellness. By leveraging guest data, you can personalize your promotions and upselling opportunities, making them more relevant and enticing.
As events return and travel volumes normalize post-pandemic, now is the time for hoteliers to make the most of planning their sales strategies to capture as much business as possible. Lastly, don’t just focus on large scaleevents. Highlighted as a Skift ‘Megatrend’ this year, the blended travel market hit $497.5
A destination management company is a professional services firm specialising in local expertise and resources to design, plan, and manage events, activities, and tours. Destination management services list Common DMC services include: Event planning and management : Handling meetings, incentives, conferences, and exhibitions (MICE).
Benefits: A one-on-one relationship with guests that improves the user experience More opportunities for upsells before arrival No commissions paid to third-party OTAs or other marketplaces means more revenue and profits Loyalty bookings can lower overall costs by increasing the lifetime value of each guest.
Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services. The system struggles to scale up: incorporating additional calendars becomes quite challenging and consumes a lot of time as your location becomes more active.
When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Based in Germany, Protel is a legacy PMS provider that also offers a website booking engine, mobile app, and events software. Generate more revenue.
#4 Enhance Revenue Opportunities and Leads AI reservation chatbots are adept at offering and qualifying opportunities for upselling, cross-selling, and promoting special packages or services to guests during the booking process. This seamless integration fosters engagement and significantly improves the website’s conversion rate. #11
Here at Asksuite, many of our clients have witnessed significant growth in direct bookings and qualified leads (groups and events) by providing outstanding customer service. Technologies can help organize guest data, improve customer service and scale your service. They can answer the demands of groups and events, for example.
This is a great way to get more people in the door as well as upsell to returning guests. So why not take advantage of that and partner with nearby attractions, restaurants and event organisers to create unique packages and offer exclusive discounts to attract more guests to your hotel? Big event coming up? Slow season?
Read more: Hotels vs. OTAs: Which Way Does the Scale Tip in 2020 A guest books a room through an OTA, the booking is instantly noted in your inventory, another guest cancels at the last minute, and the room is automatically up for sale again on every channel.
Going back to our example, once the forecast was updated and the hotel noticed a surge in demand compared to last year’s event, rooms had already been booked at lower-than-optimal rates, leaving revenue on the table. Note that Hotel A’s scale is double that of Hotel B.)
Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue.
Embrace special events: During festive periods and special events, people from all over the world usually travel to celebrate with friends and family. Most times, business people extend their stay because of a few impromptu meetings, upcoming events, or some personal reasons.
One study by Cornell University estimated that a 1-point increase in user review score (on an OTA’s 5-point scale) would allow a property to increase prices by 11.2% In the summer, however, the hotel doesn’t push to have events in case they disturb high-paying transient travelers. without harming its occupancy rates. Hotels Quality.
Placing yourself on a scale of personal growth is especially important for a hotel manager. The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. This industry heavily relies on consumers having disposable income.
Placing yourself on a scale of personal growth is especially important for a hotel manager. The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. This industry heavily relies on consumers having disposable income.
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