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More than 120 hoteliers from New South Wales hotels were in attendance for the recent Accommodation Australia NSW HotelMarket and Economic Outlook Update at Hilton Sydney. Booking.com Market Team Manager, Keti Naumovski, said value for money is top of mind for travellers.
The Tasman names new GeneralManager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as GeneralManager. Since 2021, Smith has served as the opening GeneralManager of the Courtyard by Marriott Melbourne Flagstaff Gardens.
“As Parramatta continues to grow as a destination, we look forward to welcoming guests into a space that is both a tribute to the area’s rich heritage and a symbol of its exciting future,” said Pan Pacific Hotels Group Cluster GeneralManager, Jeroen Meijer.
“It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above, we’ve put in boutique hotel rooms, a rooftop bar, gardens – whatever made sense for the space,” explained Public Group GeneralManager of Hotels, Joanne Sproule.
Event-related occupancy forecasts are particularly impressive, given STR and JLL report Melbourne has welcomed 81 new hotels and over 5,200 rooms in the five-year period between 2019 and 2024, with another 2,000 rooms still to come, said Accommodation Australia (Victoria) GeneralManager, Dougal Hollis.
The Aloha Hotel Industry Conference and Exhibition (AHICE) has been launched in Hawai’i with over 100 delegates at the Outrigger Reef Waikiki Beach Resort this week (Nov 29). The conference also featured a special media panel on how hotels can benefit from ‘earned media’ which is coverage that a hotel does not create or pay for itself.
As these marketing fundamentals evolve to meet modern guest demands and digital-era challenges, hotelmarketers are presented with an opportunity to redefine their strategies. This is a journey to redefine hotelmarketing for the digital age, offering actionable insights and guidance at every step.
STR’s Matthew Burke opened the conference sessions with an insightful presentation outlining the state of play in the New Zealand hotelmarket. He revealed that ADR more than occupancy separates the major markets; and luxury still leads in total growth, although midscale is making major strides.
Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and GeneralManager at W Melbourne. Svensson spoke exclusively to HM about demand in the higher end of the market and his plans to take luxury to the next level.
Outrigger Waikiki Beachcomber Hotel Speakers will include Outrigger Hospitality Group President & CEO, Jeff Wagoner; Accor Chief Development Officer Pacific and Head of Apartments and Leases, Lindsay Leeser; Pono Wines’ Chief Winemaker, Dave Sedeno; THSA Managing Director, Rodger L.
Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.
From conversations with generalmanagers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. No matter what role or interest you have in hospitality, there’s a podcast for you. Who’s it for?
Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. Their leadership and subject matter expertise in revenue strategy and marketing are second to none. She joined HVMG in 2011 as an assistant generalmanager at the Doubletree DFW Airport North.
The change includes a refreshed logo featuring the new location to avoid any confusion with other Pullman hotels across the city. This is an exciting chapter for us,” said Pullman Melbourne City Centre GeneralManager, James Muscat.
“We are thrilled to bring together the timeless sophistication of Carolina Herrera with The Langham afternoon tea, one of our brand pillars, elevating our offering to new heights through an immersive experience that represents a fusion of two brands renowned for elegance and excellence,” said The Langham, Gold Coast GeneralManager, John O’Shea.
In the highly competitive hotelmarket, automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of overnight accommodation.
New York, NY - The world famous Lotte New York Palace has selected Tambourine to provide marketing and digital services. Located on Madison Avenue, Lotte New York Palace was named one of the “Top Hotels in NYC” in 2017 according to Conde Nast Traveler. Their unique combination
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Written by Lori Kresse, VP of Integrated Marketing & Client Services, Spherical Marketing luxury hotels is both an art and a science. Guests have high expectations and are attracted to thoughtfully designed and inspired hotels. A good marketing strategy addresses both areas.
2021 also brought about many exciting developments in hospitality technology, digital marketing, hotel services, and changes in travel trends. The Hotel Show Dubai focuses on connecting regional buyers, who are interested in finding new products and services, with global suppliers. HITEC ORLANDO.
“Quest Business Owners have been supporting their local communities for 36 years across Australia, so partnering with a community focused national brand in the Cronulla Sharks was a natural fit,” said The Ascott Limited, Australia GeneralManager, Brand and Environmental, Social and Governance (ESG), Anthea Dimitrakopoulos.
With limited time and product to sell, you want to ensure your efforts are focused on generating the most qualified leads and prospective customers possible. That’s where relationship marketing comes in. What is Relationship Marketing? Each of these elements should be infused into any relationship marketing strategy.
In this episode the Suite Spot takes a drive to SpringHill Suites Jacksonville Beach Oceanfront to meet with Area GeneralManager, Alex Reitter, and Area Director of Marketing & Sales, Samantha Pritchard. Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotelmarketing.
On this special edition of the Suite Spot, we host Travel Media Group’s Vice President and GeneralManager, Dana Singer. Ryan Embree and Dana share thoughts on what sets the Travel Media Group experience apart for our hotel partners. I'm your host, Ryan Embree. Hello everyone, welcome to another episode of the Suite Spot.
Podcast host Ryan Embree welcomes the newest addition to the TMG Hospitality Trailblazers series, Mauri Berry, Vice President of Marketing & Digital Strategy at Remington Hospitality! Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check out what’s trending in hotelmarketing. So happy to be here.
Zetland has also introduced ESG-led initiatives at the hotel to minimise operating costs and reduce its carbon emissions. Patrick Joyce, generalmanager of Morrison Hotel, said: “Dublin is an extremely attractive tourist hotspot, offering one of the strongest locations in Europe for leisure and corporate demand.
On this year-end edition of the Suite Spot, we welcome Travel Media Group’s Vice President and GeneralManager, Dana Singer to the podcast. Dana reviews some of the adjustments that Travel Media Group has made in response to the COVID-19 pandemic and its impact on the digital marketing landscape for hotels.
The Suite Spot: Spotlight series is back with another one-of-a-kind episode that welcomes special guest, Christopher Calabrese, GeneralManager & VP of the Marriott Cancun Collection! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotelmarketing.
Speaking about their decision to migrate to the cloud with Hotelogix, Pema Dorji, GeneralManager at Namgay Heritage Hotel said, “The earlier server-based solution may have been functional at one point, but it quickly became a burden, hindering progress. They also had issues with support.
We decided to adopt Hotelogix cloud Hotel PMS to leverage the power of technology to automate processes, save time and costs, and drive growth,” said Kat Work, GeneralManager at Copperhead Lodge and Resort. It led to errors and even loss of revenue.
Transcripts are generated using speech recognition software and human editing and may contain errors. Ryan Embree: Welcome to Suite Spot where hoteliers check in and we check out what's trending in hotelmarketing. I want to wear khakis and an Aloha shirt and be the generalmanager of a five star resort in Hawaii.
Ryan Embree: Welcome to Suite Spot where hoteliers check-in, and we check out what's trending in hotelmarketing. And thank you for listening to Travel Media Group's hotelmarketing podcast, the Suite Spot. Before republishing quotes, we ask that you reference the audio. I'm your host, Ryan Embree. Hello everyone.
GeneralManager of the hotel, Henry Martinez joins the podcast to give travelers an insightful look into the guest experience and what makes the property one-of-a-kind for travelers. Transcripts are generated using speech recognition software and human editing and may contain errors. I’m your host, Ryan Embree.
The resort’s management team, led by GeneralManager Mahendra Singh Sisodiya, recognized the need for a transformation. Challenges Faced Before implementing YCS solutions, Sajjan Bagh Resort & Spa faced significant challenges due to manual processes for room bookings, inventory management, and rate updates.
Everything is luxury,” says Aaron Kaupp , GeneralManager of Le Royal Monceau, Raffles Paris. I don’t even think that we should call ourselves luxury hotels anymore. Because if you look at it from a hotel perspective, even a small 3-star hotel can be ‘luxury’. It’s a more ‘home-from-home’ experience.
With years of experience as a hotel owner and generalmanager, Jason shares the similarities and differences between this crisis and those from the past, like 9/11 or the Great Recession. Transcripts are generated using speech recognition software and human editing and may contain errors. I'm your host, Ryan Embree.
As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotelgeneralmanager. This is the most senior of all hotelmanagement positions. Operations manager. Revenue manager.
On a recent visit to Spherical’s client, The Maybourne Beverly Hills, Lori Kresse, VP of Client Service and Integrated Marketing, sat down with Frank Bowling for an afternoon chat. and GeneralManager at The Ritz-Carlton Central Park in New York City. Loyal guests and close friends like Nancy Regan followed him along the way.
According to Khun Kwanchai Sapprapai, Group GeneralManager at Maduzi Hotels, “The earlier solution didn’t allow us to gain centralised control over group operations. We welcome Maduzi Hotels to our growing client base in the region and will set the stage for them to grow big and achieve all their business goals.”
Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check-out what’s trending in hotelmarketing. And, you know, every morning the generalmanager would come down and he’d read the PNL cause I do the daily report overnight. So they’re going to those markets.
Competitive edge In a saturated market, hotel packages give you a competitive advantage. They allow you to differentiate your offerings, making your hotel more appealing to prospective guests who are looking for more than just a basic stay. Serve your guests looking for a niche Look at those speciality markets that you serve.
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The Suite Spot takes travelers to Rhode Island in the latest Spotlight series episode – The Beatrice Hotel! As one of the most iconic and historic hotels in the nation, the generalmanager for the property, Jennifer Curtin, gives travelers an inside look at why this hotel should be their next destination.
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