General Manager, Hotels and Revenue

TFE Hotels adds New Zealand office as Heritage properties join the fold

Hotel Management

DECEMBER 1, 2024

TFE Hotels is bolstering its presence on the ground in New Zealand with the establishment of a Country Office in Auckland, led by Warwick Kahl as Director of Operations NZ. TFE Hotels commenced management of five hotels, totalling more than 500 rooms, on December 1, with Heritage Hotels retaining ownership of the portfolio.

General Manager

General Manager Hotels Management Revenue

Playing the Same Game: How Revenue Managers and Sales Are Joining Forces

Lodging

NOVEMBER 29, 2023

Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success.

Revenue Management

Revenue Management Revenue Sales Management

Key appointments: Capella Sydney, The Tasman, JLL Hotels and Hospitality

Hotel Management

FEBRUARY 27, 2025

The Tasman names new General Manager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as General Manager. Since 2021, Smith has served as the opening General Manager of the Courtyard by Marriott Melbourne Flagstaff Gardens.

General Manager

General Manager Hospitality Sales Hotel Sales

Key appointments: Hilton, TFE Hotels, Ponant

Hotel Management

JUNE 12, 2024

Tonetto brings a wealth of industry experience, most recently serving as Director – Hotels at Axsia HTL, where she worked closely with hotel leaders and owners to achieve their goals and maximise return on investment. Café – the first of the brand- and, most recently, led the team at Vibe Hotel North Sydney. Regis Macao.

General Manager

General Manager Hotels Management Sales

Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Hotel Management

FEBRUARY 4, 2025

BWH Hotels hires Senior Business Development Executive BWH Hotels Australasia has appointed Dean Bagley to the role of Senior Business Development Executive. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.

General Manager

General Manager Tourism Hotels Events

Key appointments: QT, The Ritz-Carlton Melbourne, W Sydney and more

Hotel Management

FEBRUARY 20, 2024

The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new General Manager. In 2010, she moved to Malaysia to join The Westin Kuala Lumpur, where she held various leadership roles before being appointed Hotel Manager.

General Manager

General Manager Resorts Sales Operations

Key appointments: The Langham, Gold Coast, Hyatt Place Melbourne and Outrigger Kaua‘i Beach

Hotel Management

SEPTEMBER 3, 2024

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. We are delighted to welcome Arpad to the team,” said van Vorsselen. Joining Romandy’s team is Mark Marshall as Executive Chef.

General Manager

General Manager Resorts Dining Operations

Hotelier Chris Dickinson signs Auckland properties to new luxe hotel brand

Hotel Management

DECEMBER 3, 2024

Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

Branding

Branding Services General Manager Hotels

Key appointments: Amora, Ovolo, Novotel and Ibis Styles Melbourne Airport

Hotel Management

JULY 9, 2024

Dual-branded Melbourne Airport hotel reveals team The team behind the opening of Novotel and Ibis Styles Melbourne Airport has been revealed. Leading a team of more than 200 staff is General Manager, David Alexander. We’re flipping the concept of ‘airport hotels’ on its head and changing the way they are viewed.”

General Manager

General Manager Management Resorts Branding

Victoria’s tourism budget cuts ‘send the wrong message’ to hotel investors, AA says

Hotel Management

MAY 8, 2024

Peak industry body Accommodation Australia (AA) has raised concerns over cuts to Victoria’s tourism marketing budget, saying the move will impact visitation to the state and ‘sends the wrong message’ to hotel investors. Accommodation Australia National Chair, David Mansfield, said the move will have a direct impact on hotels.

Tourism

Tourism Average Daily Rate Accommodation General Manager

Key appointments: The Calile, BWH Hotels, The Porter House Hotel and more

Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. I have been lucky enough to work with some amazing luxury brands and hotel openings however, when this opportunity came up, I had to jump at the chance,” said Kemlo.

General Manager

General Manager Hotels Sales Branding

Key appointments: La Vie, Rydges, Langham

Hotel Management

JUNE 1, 2023

La Vie grows team across Asia Pacific Alan Christie La Vie Hotels and Resorts has announced a total of six appointments across the region, from Sydney to South East Asia. Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country.

General Manager

General Manager Management Resorts Business

Key appointments: Choice Hotels Asia-Pac, W Melbourne

Hotel Management

APRIL 18, 2024

W Melbourne adds five new team members W Melbourne has welcomed five new team members to managerial and sales roles within the hotel. As General Manager, it’s thrilling to watch how new energy can motivate new ideas and drive the passion to deliver exceptional guest experiences,” said W Melbourne General Manager, Krister Svensson.

General Manager

General Manager Sales Real Estate Hotels

Key appointments: Ascott, Sofitel, InterContinental

Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

General Manager

General Manager Sales Management Accommodation

Key appointments: Pro-invest Group, The Star, Outrigger

Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

General Manager

General Manager Operations Resorts Sales

Key appointments: Hilton, La Vie, Como

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. Zancanaro joins from InterContinental Hotels Group where he most recently held the role of Director of New Hotels – Australasia and Pacific.

General Manager

General Manager Sales Management Resorts

Exclusive: Trilogy Hotels closes first year with 13 hotels and big ambitions for 2025

Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. Add to that, a growing team of experienced hotel industry leaders.

Closing

Closing Hotels Operations Branding

Choice bolsters Australia network with City Edge acquisition

Hotel Management

JANUARY 29, 2024

Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms.

General Manager

General Manager Accommodation Revenue Management Business

Exclusive: Quest doubles down on accessibility to better service Australia’s fastest growing travel sector

Hotel Management

NOVEMBER 1, 2023

Quest Apartment Hotels is on a mission to make its hotels more accessible for people with disability, through a strategic partnership with Accessible Accommodation. billion (17%) of Australia’s total tourism revenue, according to research published by Accessible Accommodation and Spinal Cord Injury Australia (SCIA).

Services

Services Travel Accommodation General Manager

Key appointments: Ovolo, Marriott, IHG

Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

General Manager

General Manager Digital Marketing Management Marketing

Exclusive: meet Marriott’s new VP of luxury hotels in Australia

Hotel Management

JANUARY 8, 2024

Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. How is the luxury hotel market evolving in Australia? Marriott has been in the luxury and lifestyle hotel market for a long time.

Hotels

Hotels Branding Travel Pipeline

Osborn House expands to 27 keys with addition of five luxury lodges

Hotel Management

MAY 16, 2024

When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. A major disturbance to the hotel was something that we couldn’t risk again,” Mason said.

Construction

Construction Accommodation Hospitality Management General Manager

Exclusive: hoteliers reveal impact of Taylor tourism as Swiftsteria takes hold

Hotel Management

FEBRUARY 13, 2024

Hotels across Melbourne and Sydney are feeling the star power of global music icon Taylor Swift as fans flock from all over to attend the sold-out Eras Tour concerts, taking place over the next two weekends. What we’re seeing with Taylor Swift tour is a phenomenon and particularly noteworthy,” Jones told HM. “In

Occupancy

Occupancy Tourism Events Accommodation

Hotel Sales Focus

TFE Hotels adds New Zealand office as Heritage properties join the fold

Playing the Same Game: How Revenue Managers and Sales Are Joining Forces

Trending Sources

Key appointments: Capella Sydney, The Tasman, JLL Hotels and Hospitality

Key appointments: Hilton, TFE Hotels, Ponant

Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Key appointments: QT, The Ritz-Carlton Melbourne, W Sydney and more

Key appointments: The Langham, Gold Coast, Hyatt Place Melbourne and Outrigger Kaua‘i Beach

Hotelier Chris Dickinson signs Auckland properties to new luxe hotel brand

Key appointments: Amora, Ovolo, Novotel and Ibis Styles Melbourne Airport

Victoria’s tourism budget cuts ‘send the wrong message’ to hotel investors, AA says

Key appointments: The Calile, BWH Hotels, The Porter House Hotel and more

Key appointments: La Vie, Rydges, Langham

Key appointments: Choice Hotels Asia-Pac, W Melbourne

Key appointments: Ascott, Sofitel, InterContinental

Key appointments: Pro-invest Group, The Star, Outrigger

Key appointments: Hilton, La Vie, Como

Exclusive: Trilogy Hotels closes first year with 13 hotels and big ambitions for 2025

Choice bolsters Australia network with City Edge acquisition

Exclusive: Quest doubles down on accessibility to better service Australia’s fastest growing travel sector

Key appointments: Ovolo, Marriott, IHG

Exclusive: meet Marriott’s new VP of luxury hotels in Australia

Osborn House expands to 27 keys with addition of five luxury lodges

Exclusive: hoteliers reveal impact of Taylor tourism as Swiftsteria takes hold

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