Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. As Regional Director of Sales, South and South East Asia, based out of Bangkok, Ammari will be responsible for managing all sales functions for the region.

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General Manager Sales Resorts Management 272

Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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General Manager Management Resorts Business 264

Hospitality Net

MAY 22, 2023

IHG Hotels & Resorts (IHG) recently outlined its strategies to help premium portfolio owners drive hotel performance and revenue and elevate the guest experience during its first IHG Americas Premium Investors & Leadership Conference.

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Resorts General Manager Revenue Hotels 240

Demand Calendar

MARCH 16, 2023

From the general manager's perspective, sales efforts are hard to measure, and there seem to be endless discussions between sales and revenue about pricing. Many general managers must put much time and effort into directing sales and solving conflicts between marketing, sales, and revenue.

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General Manager Sales Management Revenue 79

Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

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General Manager Operations Resorts Sales 277

Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

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General Manager Sales Management Accommodation 264

Demand Calendar

NOVEMBER 13, 2024

Modern GMs shoulder a multifaceted responsibility that extends beyond traditional management. Owners and hotel management companies expect GMs to excel in three critical areas: Excellent Communication and Leadership Skills : As the hotel's ambassador, the GM must inspire and motivate a diverse team of employees to deliver exceptional service.

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General Manager Management Revenue Management Hotels 75

Demand Calendar

APRIL 19, 2023

Fast forward to today, general managers appreciate that revenue managers collect, compile, analyze, and provide information based on data. It gives the general manager a better understanding of what happened (monthly reporting) and what the future might look like (forecasting).

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General Manager Management Forecasting Revenue Management 74

Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. Williams has previously worked as a sales and marketing manager at Cairns Hilton and Doubletree Cairns and with Accor representing the Pullman International Cairns and Novotel Cairns Oasis.

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General Manager Hotels Sales Branding 264

Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

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General Manager Accommodation Revenue Management Business 297

Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Secure your spot at the APAC Revenue Management Summit now! Was industry ready?

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Revenue Business Revenue Management General Manager 130

Hotel Management

MAY 2, 2023

APAC Revenue Management Summit 2023 – “Unstoppable” May 23 and 24 Are you looking to take your revenue management skills to new heights? Look no further than the APAC Revenue Management Summit , the must-attend conference for hospitality and tourism operators.

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Revenue Revenue Management General Manager Forecasting 130

Hotel Management

AUGUST 7, 2023

He will work in collaboration with Howard and alongside new Group Digital Marketing Manager, Kate Tulloch. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

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General Manager Digital Marketing Management Marketing 237

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill.

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Revenue Management Revenue Management Hotels 111

Hotel Management

MAY 8, 2024

“These funding cuts are significant and come at a time when inbound international travel into Victoria has plateaued at around 70% of pre-pandemic levels,” said Accommodation Australia (Victoria) General Manager, Dougal Hollis. Budget reductions on this scale, with just $15.5m

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Tourism Average Daily Rate Accommodation General Manager 264

Demand Calendar

MAY 13, 2024

Revenue performance management encompasses various activities to optimize revenue through strategic pricing, inventory management, marketing, and sales practices. This comprehensive approach ensures that hotels maximize their revenue potential despite market uncertainties.

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Revenue Management Forecasting Revenue Management 100

Hotel Management

AUGUST 1, 2024

Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new General Manager. Prior to joining InterContinental Melbourne The Rialto, Marshall served as General Manager at The Langham, Melbourne. “I

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General Manager Resorts Hotels Management 147

Hotel Management

APRIL 18, 2024

Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. The post Key appointments: Choice Hotels Asia-Pac, W Melbourne appeared first on Hotel Management.

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General Manager Sales Real Estate Hotels 246

Hotel Management

NOVEMBER 1, 2023

billion (17%) of Australia’s total tourism revenue, according to research published by Accessible Accommodation and Spinal Cord Injury Australia (SCIA). Quest’s General Manager of Brand and ESG, Anthea Dimitrakopoulos, said overwhelming demand for accessible accommodation prompted Quest to take action to better serve this community. “In

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Services Travel Accommodation General Manager 264

Lodging

SEPTEMBER 10, 2024

Cheney joined the company in 2007 and served as a general manager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management.

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Services Revenue Management General Manager Revenue 162

Lodging

FEBRUARY 1, 2024

AUSTIN, Texas—Oracle announced that Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service, and midscale properties.

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Hospitality Upsell General Manager Events 162

Hotel Management

DECEMBER 1, 2024

The New Zealand Country Office will support TFE Hotels’ multi-property management deal with New Zealand’s leading accommodation provider, Heritage Hotels, announced at AHICE Aotearoa in October. The post TFE Hotels adds New Zealand office as Heritage properties join the fold appeared first on Hotel Management.

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General Manager Hotels Revenue Management 182

Hotel Management

MARCH 12, 2024

TFE Hotels announces raft of GM appointments TFE Hotels has made several key General Manager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the General Manager of Vibe Hotel Sydney Darling Harbour.

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General Manager Management Hotels Tourism 147

Demand Calendar

SEPTEMBER 23, 2024

This story follows the divergent paths of two revenue managers, Emily and Alex, whose contrasting approaches illuminate a critical lesson for today's hotel owners, CEOs, and general managers. Overwhelmed by manual processes, Emily traps herself in endless tasks that drain her energy and stifle her potential.

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Revenue Management Revenue Management General Manager 74

Demand Calendar

OCTOBER 23, 2024

We explore how two general managers interact with their revenue managers and how their different approaches affect their teams and the overall performance of their hotels. Let the story begin.

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Revenue Management Revenue Management General Manager 73

Demand Calendar

APRIL 18, 2023

From a hotel general manager's perspective, addressing revenue leakage requires a holistic approach, with the revenue manager playing a key role in delegating tasks and monitoring progress.

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Revenue General Manager Revenue Management Management 86

SiteMinder

JUNE 6, 2024

A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.

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Revenue Management Revenue Management Accommodation 98

Lodging

JUNE 20, 2024

Stayntouch announced the appointment of Bill Fanning as its new chief revenue officer. With more than 25 years of enterprise software sales experience, Fanning will lead Stayntouch’s revenue growth through strategic expansion initiatives. In this new role, Phifer will identify new management opportunities for the organization.

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General Manager Revenue Sales Management 147

Hotel Management

MAY 16, 2024

Dorsett announces cluster of appointments Dorsett Melbourne has made a number of key appointments to align the strategic focus of Sales, Revenue and Reservations amid a restructure of commercial teams across Dorsett’s Melbourne and Gold Coast. Maggie Wong has been appointed Director of Sales.

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General Manager Sales Management Revenue 147

Hotel Designs

DECEMBER 6, 2024

Most recently, she served as Hotel Manager, overseeing the propertys operations, group sales, and revenue management, driving significant growth and delivering exceptional guest satisfaction. Main image credit: Fairmont Windsor Park New General Manager of Fairmont Windsor Park announced Pauline Brettell.

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General Manager Management Events Revenue Management 52

Hotel Management

JULY 21, 2024

IHG promotes Rajit Sukumaran to EAPAC leadership role IHG Hotels and Resorts has announced an expanded role for Rajit Sukumaran as Senior Vice President and Managing Director, East Asia and Pacific (EAPAC) – a newly-created position, overseeing more than 20 countries. This appointment marks Rabbidge’s first General Manager position. “An

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General Manager Resorts Hotels Management 147

Demand Calendar

AUGUST 22, 2024

To stay ahead, hotels must evolve from basic room revenue management to a more comprehensive, profit-oriented approach that encompasses all revenue streams and considers the profitability of each customer segment. This blog will outline three critical steps to achieve profit-oriented revenue management.

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Revenue Management Revenue Management Market Share 81

Demand Calendar

DECEMBER 14, 2023

Addressing the hotel general manager's five worst nightmares cannot be overstated. Failing to manage these challenges proactively can lead to a hotel's rapid decline. Join us as we explore these five complex issues and the cutting-edge solutions shaping the future of hotel management.

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General Manager Management Hotels Revenue 67

Demand Calendar

SEPTEMBER 30, 2024

In this blog post, we aim to highlight the evolving role of revenue managers in an industry increasingly influenced by AI and consider how best to integrate technological advancements with human skills to drive success.

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Revenue Management Revenue Management Forecasting 88

Hotel Management

JUNE 12, 2024

She returned to Australia in late 2022 after a 7-year tenure in Macau, as the General Manager Sales and Marketing for Sheraton Grand Macao and The St. TFE Hotels’ GM appointments TFE Hotels has announced several key Hotel General Manager appointments across their Adina, Vibe and Travelodge network in Australia and New Zealand.

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General Manager Hotels Management Sales 130

Demand Calendar

JUNE 19, 2024

RevPAR and RGI are not just numbers on a spreadsheet; they play a pivotal role in determining the compensation of revenue managers, the professionals responsible for maximizing a hotel's profitability. Bonuses and incentives for revenue managers are often directly tied to achieving or exceeding RevPAR and RGI targets.

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Revenue Management Revenue Management Hotels 90

Hotel Management

MAY 16, 2024

When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. We look to take the pain away and manage the entire project from start to end.”

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Construction Accommodation Hospitality Management General Manager 246