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Hotel Director: Key roles & responsibilities

SiteMinder

In most cases, the general manager or hotel director holds the top operational role, overseeing all departments and ensuring the hotel meets its financial and service goals. However, in medium to large hotelsor those part of a chainthe owner often delegates operational control to a hotel director or general manager.

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Why group revenue is about risk management

Hotel Speak

Whether you accept transient or group business to your hotel is more than just a revenue management question. It’s also a risk management question. And what is the philosophy of the hotel, the ownership, the general manager, and other stakeholders? How much are you willing to risk? Sounds good, right?

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What is Yield Management: Guide for Hotels

SiteMinder

What is Yield Management? Yield management is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. Revenue management is the focal point for hotels in today’s climate.

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How to start a hotel business plan

SiteMinder

Here’s what to include in your executive summary: Hotel concept: Briefly describe your hotel’s unique features, target market, and overall vision. Key goals: State your main objectives, such as increasing occupancy rates, boosting revenue, or expanding your hotel chain.

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Experts weigh in on technology expectations of today’s hotel guests

Hotelier Magazine

Employee pushback is another challenge to implementing technology in hotels says Greg Staley, general manager, E-Pro Bot Inc. Data remains a top priority as hotels leverage it to optimize targeted marketing, personalization, and revenue management.

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CRM software is changing the game for hospitality businesses

Hotelier Magazine

Many people have access to the software, including the general managers, guest-services managers, revenue managers as well as sales and marketing teams who use it for insight into guests’ booking history, purchasing patterns, needs and preferences based on how they interacted with a hotel’s website.

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Hotel Management: Meaning, Types, and Operations

SiteMinder

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. You’ll need smart revenue management and pricing strategies if you want to optimise your Average Daily Rate (ADR).