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Stop Leaving Money on the Table: Upsell Like Airlines to Boost Revenue

Demand Calendar

To strengthen margins, hotels should look to successful upselling models. The result is untapped revenue and a missed opportunity to enhance the guest experience. By adopting a proactive upselling culture, hotels can bridge this gap, engage guests more effectively, and unlock a powerful incremental revenue stream.

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Why a Delegate-Centric Strategy Is the Future of M&E Revenue

Demand Calendar

By shifting the focus from purely "renting out meeting rooms" to attracting the maximum number of delegates and maximizing the spend per delegate , hotels gain a deeper understanding of their true revenue-generating potential. Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings.

Revenue 69
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Marriott Implements Oracle Hospitality OPERA Cloud PM

Lodging

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.

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Mastering the Art of Upselling: Setting Up a Successful Program

Demand Calendar

Upselling is often misunderstood as a revenue tool. When done well, upselling can be a way to provide additional value to guests, enhancing their overall satisfaction. However, it's more than just a way for hotels to earn more money. In this post, I will explore this strategy, looking at how it can benefit hotels and guests.

Upsell 98
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Leveraging BI to Optimize Revenue and Costs Along the Guest Journey

Demand Calendar

To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling.

Revenue 96
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Ignorance means risks: What revenue management means for today’s hotels and the costs of neglecting it

SiteMinder

A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.

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Staying Ahead in Hospitality: The Role of Real-Time Insights

Demand Calendar

Every action to build customer relationships, attract guests, booking process, pre-arrival email, check-in upsell, and interaction during the stay reflects the opportunity to generate revenue. Their expertise enables us to draw attention, spark interest, and, most importantly, make sales. Let's explore this further.

Upsell 98